We have classified the 2 complaints from 2018 Honda Accord about BACK OVER PREVENTION into the following categories.
Tl* the contact owns a 2018 honda accord. the contact stated that the vehicle's software was updated per nhtsa campaign number: 18v629000 (back over prevention, visibility). after the software was reprogrammed, there was a five second delay in which the back up camera rebooted and the system display was inoperable. the vehicle was not diagnosed or repaired. heritage honda of bel air (located at 1800 belair rd, fallston, md 21047, (410) 343-5644) was informed of the failure. the manufacturer was not contacted. the approximate failure mileage was 7,000.
Tl* the contact owns a 2018 honda accord. the contact stated that the brakes malfunctioned and the automatic braking system activated without warning. the contact had to disable the automatic braking system to drive the vehicle. in addition, the brake failure indicator illuminated. roadside assistance took the vehicle to millennium honda (286 n franklin st, hempstead, ny 11550, (516) 481-2800) where it was diagnosed that there was a braking failure that drained the system's power. the dealer replaced the battery to stop the system drainage; however, the automatic braking system was still disabled and had not been reactivated by the dealer. the dealer had not called the contact back yet with the status of the repairs. the failure mileage was 3,000.
Tl* the contact owns a 2018 honda accord. the contact stated that the backup and brake sensor alerts failed to function and the headlights failed to illuminate brightly while driving at night. the vehicle was taken to moss bros honda (located at 27990 eucalyptus ave, moreno valley, ca 92555, (951) 486-9366) where it was diagnosed that the rearview mirror and bumper sensors failed and needed sensors. the dealer did not diagnose the headlight failure. the vehicle was not repaired. the contact received a notice for nhtsa campaign number: 18v629000 (back over prevention, visibility). the manufacturer was notified of the failures and did not assist. the approximate failure mileage was 3,488.
Tl* the contact owns a 2018 honda accord. the contact stated that the rear camera system failed to function properly. the contact called honda of covington (100 holiday square blvd, covington, la 70433, 1-877-892-0042) and was informed that the vehicle was previously repaired per the recall. the contact explained to the dealer and manufacturer that the remedy of reprogramming the display audio unit software failed. the contact was not notified via mail of nhtsa campaign number: 18v629000 (visibility: rearview mirrors/devices); however, he received a notification via the manufacturer's app. the vehicle was not diagnosed or repaired again by the dealer. the approximate failure mileage was 10,000.