(registering this complaint on 16 sep 19). i bought this car new ('18 accord hybrid), 6 sep 18. a couple months later the front struts started making a creaking/popping sound. it was very noticeable when backing out of garage and then driving out of my neighborhood. when i'd rock the steering back and forth, the noise was very audible. took it back to the dealer and they said neither front strut had been lubed from the factory (very odd), so they lubed them. 2-3 weeks later noise returned. this time dealer said one strut was bad and they replaced it. a month later the same noise returned. dealer said i had a bent control arm and asked me if i had hit something. i hadn't and told them so. after inspection they said they found no damage but that the control was bent and concluded that it was bent from the factory or was damaged during shipping. dealer replaced it. but then 3-4 weeks later same noise returned. i have about had it with this particular car (i have had to take it back to the dealer for many 'other' issues also: two recalls, electrical issues, navigation issues, the engine's battery was faulty, and the mileage has steadily dropped by 25% since i bought and took delivery of it in sep, 2018). service manager said he would discuss these issues with honda area rep (last week), but has yet to get back to me as of 16 sep 19. among all the problems, the suspension has been ongoing over the last 10-11 months. west hills honda has made three attempts to correct the suspension problems but all have failed. the suspension noise is still present as of 16 sep 19. vehicle has approximately 8700 miles.
My vehicle has missing structural adhesive on the front driver side suspension strut tower. it appears the robot that bonds the pieces of metal together with adhesive either had an air bubble in the line when this vehicle was made or there was some other defect. in addition, the transmission shifts extremely rough and nothing has been done by honda to correct the issue. i also had to have bubbles fixed in the paint on the trunk lid. the adaptive cruise control is nearly impossible to use because it does not detect vehicles ahead and accelerates rapidly or applies the brakes abruptly for no reason. american honda was notified of the defect in the suspension strut tower adhesive but refused to send an engineer to look at the car. in my opinion, any missing structural adhesive used to join metal, especially on a highly dressed place such as the strut tower, could easily become a safety defect. i would prefer my vehicle be bought back from honda as it appears to be a lemon.
My car `collision mitigation braking system` has gone out several times. my car has rattling sound from the sound system in cold days. my car also has rattling sound when driving on road bumps.
This car has started to show signs of bad build quality. 1st 2 days after buying the car all the lights on the dash came on so i had to take it in for a module replacement. 2nd the car is very loud ( the road noise and engine noise) worse noise i've ever heard from a new car and sound like it's has exhaust leaks. t|e vehicles ride is very hard like the struts are worn or bottoming out and it's not the 17 inch tires as my fusion has 17's. the vehicle is difficult to keep in its lane even with all of the lane keep technology i have a hard time staying straight especially when i hit bumps the car hops around like it has worn struts. the transmission shifts into 1st gear hard on pulling away from a stop.