2010 honda accord. consumer writes in regards to a faulty design of vehicle key. *smd the consumer stated when she turned the key in the ignition, it fell apart in her hand. the key came loose from its black plastic case. she noticed there was a crack in the case. she managed to put the case together again so she could use the key to drive home. she went to the dealer, where she was informed she would need a new key and a new case key. the rep in the parts dept. suggested the key may have broken in her purse.
Tl* the contact owns a 2010 honda accord. the contact stated that while driving any speed, rocks would enter the grill and damage various components of the vehicle. the vehicle was taken to an authorized dealer and the contact was informed that the condenser for the air conditioner was fractured. the vehicle was repaired. in addition, the contact stated that the vehicle hesitated to accelerate from stops. the vehicle was taken back to the dealer and they stated that the torque converter and engine mounts failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified and covered all repair costs, but informed that the failure remained and there were no other remedies. the failure mileage was approximately 13,000. updated 03/14/12*lj updated 06/18/12