We have classified the 148 complaints from 2002 Ford Windstar about SUSPENSION into the following categories.
Tl* the consumer owns a 2002 ford windstar. the consumer stated that the vehicle had a reinforcement brackets which were not installed properly and caused the rear axle to fracture and in turn, caused the inner center wall of the rear tires to wear. the dealer was not called. the manufacturer was made aware of the failure and stated that a recall was done in the past under (nhtsa campaign number: 12v194000 (suspension). the vehicle was not repaired. the failure mileage was approximately 161,300.*dt *as
Tl* the contact owns a 2002 ford windstar. while driving over a bridge at 70 mph, the rear axle fractured without warning. the contact lost control of the vehicle. the contact was able to regain control of the vehicle as smoke bellowed from under the rear of the vehicle. upon pulling over and inspecting the vehicle, the contact discovered that the axle was fractured in half and both rear tires were turned inward. the vehicle was towed to an independent mechanic where it currently remained. the vehicle was not included in nhtsa campaign number: 10v385000 (suspension). the vehicle was not repaired. the manufacturer was notified of the failure. no further assistance was offered and the contact was transferred to nhtsa. the failure mileage was 98,600.
Tl* the contact owns a 2002 ford windstar. while the contact's husband was driving 20 mph, the contact heard an abnormal noise. there were no warning indicators illuminated. the driver was able to park the vehicle on the side of the road and noticed smoke rising from the rear driver's side tire. the contact exited the vehicle and noticed that the rear driver's side axle detached from the vehicle. the vehicle was towed to the contact's residence. the contact called fred beans ford of newtown (located at 10 n sycamore st, newtown, pa 18940, (215) 968-3806) and informed them of the failure. the vehicle was not diagnosed or repaired. the contact associated the failure with nhtsa campaign number: 10v385000 (suspension). the manufacturer was notified. the failure mileage was 130,000.
Tl* the contact owns a 2002 ford windstar. while driving 65 mph, the rear axle cracked without warning. the contact temporarily lost control of the vehicle, but managed to regain control. the vehicle was pulled over to the shoulder and then taken to an independent mechanic. the mechanic confirmed the failure and stated that the failure was similar to what was listed in nhtsa campaign number: 10v385000 (suspension). the contact called rye ford subaru back and was informed that her vehicle was not included in the recall. the manufacturer was not informed of the failure. the vehicle was not repaired. the failure mileage was 93,000.
Rotted rear axle beam , 2002 ford windstar , this vehicle was taken to a near by town ford dealership : ace motors in woodbury nj , for the rear axle recall in 2015 not sure if anything has been repaired or not i was just told by the dealership that the vehicle was inspected and passed and ok to drive but when the axle broke on the driver side i took pitchers and it looks like someone has put on some kind of slave clamps on both sides of the axle that i don't see on other ford windstar mini vans ( see pitchers ) called up the dealership ace motors and they said to bring it up to them and they will have a look at it and maybe it can be put in a claim ticket but again maybe not , it's hard enough to put on a flatbed tow truck with the damage that it has and if some reason they don't put a claim ticket in i can't afford to keep towing this vehicle all over the place so dealership gave me the ford i.n.c company phone number : 800-392-3673 , so i called ...
2002 ford windstar. consumer writes in regards to rear axle safety recall. *ld the consumer stated the vehicle was included in the recall but, the recall expired. the requested to be reimbursed for the repairs. *js
This 2002 ford windstar had a defective rear sub-frame (drive-axle) that was part of the recall by ford dealerships throughout the u.s. the recall was by a ford dealership in ohio, but was repaired insufficiently (ineffectively) and did not maintain the defect/repair. the car was returned to another local ford dealership to which the service director for the ford dealership 'agreed' that this particular windstar was in "very good shape" and the recall should be performed not only based on the "ineffective repair", but also based on the overall good condition of the vehicle. the service director further reached-out to ford corporation identifying his 'credentials' as an ase technician and his title as director while requesting the 'green light' from ford to reopen the recall and fix the vehicle. ford motor corporation actually declined!!! the bigger issue is, many local auto service centers declined to perform the repair for liability issues that should be 'redirected' to ford motor corporation while also expressing concerns with other vehicles on the streets and highways that could cause major accidents attributing to major injuries or even death should the result of an accident occur on public highways! the tires and rear axle are ...
Driving vehicle on cross bronx expressway in new york at about 5o mph rear axle carrier suffered catatrosphic failure at the location where supposedly ford repaired the axle carrier with brackets that were welded on at the ford dealer contacted ford about the problem and was told there was no recalls for this problem there was but because they known about the problem when they came up the repair brackets that were installed earlier very dangerous problem that ford has chosen to ignore
Tl* the contact owns a 2002 ford windstar. while driving 40 mph, the rear of the vehicle began veering to the right and left. the contact temporarily lost control of the vehicle, but managed to pull over to the side of the road. the contact drove to an independent mechanic who quickly diagnosed that the rear axle was rusted and fractured in half. the contact took the vehicle to dorian ford (35900 gratiot ave, clinton twp, mi 48035, (586) 792-4100) in 2016 for an unknown recall repair regarding the brackets for the rear axle. the dealer confirmed that they inspected the vehicle and passed it on february 9, 2016. the dealer referred the contact to the manufacturer, but they were only concerned that the vehicle was no longer covered by a warranty and did not assist. the vehicle was not repaired. the failure mileage was 113,643. *bf consumer stated dorian ford did a recall inspection on feb 9 2016 and certified that the vehicle was safe concerning the axel. the mileage at time of replacement is 113,643. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of ...
Tl* the contact owns a 2002 ford windstar. while driving approximately 55 mph, the contact heard a clunking sound emerging from the rear of the vehicle. the vehicle was driven to the contact's residence where it was discovered that the rear axle fractured. the contact also stated that the vehicle was repaired per nhtsa campaign number: 15v608000 (suspension) back in 2015 for the second time. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the recurrence. the vehicle was not repaired. the approximate failure mileage was 124,000.
Tl* the contact owns a 2002 ford windstar. while driving 15-20 mph, the contact heard an abnormal rubbing noise coming from the vehicle. the contact stopped the vehicle, looked underneath, and stated that the axle was fractured. the contact stated that the anti-lock braking system and brake lights illuminated. the vehicle was towed to the local dealer (fette ford, 1137 u s 46, clifton, nj 07013, (973) 779-7000) where it was diagnosed that the axle fractured and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed the local dealer that the axle would not be covered. the failure mileage was 123,500. the vin was not available.
Tl* the contact owns a 2002 ford windstar. the contact stated that the rear axle fractured. the contact referenced nhtsa campaign number: 10v385000 (suspension). the contact called roanoke ford (217 w husseman st, roanoke, il 61561, (309) 923-2141) and they required the contact to pay for the vehicle to be towed in for the recall repair. the manufacturer would not waive the towing fee. the vehicle was not diagnosed or repaired. the failure mileage was 171,000.
Tl* the contact owns a 2002 ford windstar. while driving approximately 65 mph, the rear axle fractured and destroyed the rear driver side tire. the vehicle was towed to an independent mechanic who determined that the axle had fractured and needed replacement. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 111,000.
Rear axle broke while driving in city traffic. causing damage to rear tires and vehicle structure.
Rear axle broke while in motion on rural road