We have classified the 171 complaints from 2001 Ford Windstar about SUSPENSION into the following categories.
Tl* the contact owns a 2001 ford windstar. the contact stated that while driving at approximately 51 mph, the contact noticed a burning odor entering the vehicle. in addition, the contact and passengers heads was hitting towards the windows. the contact stated that the rear driver side tire was bent in and noticed that the axle was fractured. the vehicle was towed to an independent mechanic where it was diagnosed that there was holes and cracks in axle causing the axle to be fractured and needed to be replaced. the contact contacted evansville ford 428 n union rd, evansville, wi 53536 where they informed the contact that they were aware of the hole and cracks but unable to repair the vehicle. the vehicle was not repaired. the manufacturer was notified of the failure. the contact mentioned that a year ago that the vehicle was serviced under nhtsa campaign number: 15v608000 (suspension). the approximate failure mileage was 143,000.
I was driving my vehicle and the rear axle crack i was driving on a on a city street and was scared my tires was rubbing and smoking.
The rear axle broke where ford repaired it in 2011. they are saying that my van is out of warranty on the recall because it is over 150000 miles. if they had replaced my rear axle in 2011 instead of a bad patch job on that recall i wouldn't be having this trouble. i feel that since ford had it under recall in 2011 they should have fixed it right at that time. i went into town on monday 10/14/19 and when i came out of the store i noticed that the rear wheels were leaning in against the body.
Ford axle recall in certain states. i took my vehicle to the ford dealership approximmently 5 months ago. they said brackets were ok. axle broke 08/26/2019 mileage on vehicle 100607. vehicle was in motion, van almost flip. tires are angled out and ruined.
Tl* the contact owns a 2001 ford windstar. while driving at an unknown speed, the rear driver's side wheel started to rub against the body of the vehicle. the driver was able to coast into a parking lot and could not be driven. the contact stated that the vehicle was previously repaired per nhtsa campaign number: 15v608000 (suspension) by heller ford (located at 700 w main st, el paso, tx 61738, (309) 527-6050); however, the repair did not correct the failure. the vehicle was not towed to a dealer or an independent mechanic for diagnostic testing or repairs. the manufacturer informed the contact that the recall was no longer active and did not offer further assistance. the approximate failure mileage was 182,000.
Tl* the contact owns a 2001 ford windstar. while driving 40 mph, the rear of the vehicle shook. the following day, the contact noticed that the rear driver's side wheel was tilted inward. he checked under the vehicle and noticed that the rear axle was fractured. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the contact called the manufacturer and was informed that, due to the age of the vehicle, they could not assist and repair the vehicle. the approximate failure mileage was 182,000.
Driving under 30 mph and noticed a strange sound pulled off the street and inspected rear drivers tire was leaning and discovered rear axle was broken
1. rear axle fractured severely & broke making the car un-drivable on 24 jan 2019 while in motion driving in city traffic. ford put braces on this vehicle under recall# 10s13, but they failed to prevent further corrosion and metal fatigue. the axle was a bad engineering design from the drawing board combined with not e-coating the metal during manufacturing to prevent corrosion of the metal due to road salt. the axle fractured next to the brace on the driver side as shown in the 4 images below. i have one tow bill (flat-bed) to get the car off the downtown street to my home & will have another tow bill to transport it to where i can replace the axle. 2. front cradle frame's mount rusted off that anchors the stabilizer bar so the stabilizer bar had to be removed. this happened several years ago. the cradle frame probable was not e-coated during manufacture either. i can take a pic and probable have the repair invoice detailing the date and the mechanic's work to remove the stabilizer bar. to fix the car will need a new front cradle frame, stabilizer bar, and possibly mount brackets.
Tl* the contact owns a 2001 ford windstar. while driving at an unknown speed, the driver heard a noise coming from the rear driver's side tire. the contact coasted the vehicle into a parking lot and noticed that the rear driver's side axle had detached without warning. the vehicle was towed to an independent mechanic, but was not diagnosed or repaired. the vehicle was not taken to a dealer. the vin was included in nhtsa campaign number: 10v385000 (suspension). the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 280,000.
Tl* the contact owns a 2001 ford windstar. while driving approximately 12 mph, the rear of the vehicle lowered and the rear driver's side tire became stuck under the wheel well. the contact pulled the vehicle over to the side of the road. the contact looked underneath the vehicle and noticed that the rear driver's side axle had fractured. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 103,500.
Tl* the contact owns a 2001 ford windstar. while driving 55 mph, the vehicle began to shake. the contact discovered that the rear wheels were bent. there were no warning indicators illuminated. additionally, the contact stated that clamps were placed on the axle in 2015. the vehicle was towed to quality auto mall (55 state rt 17, rutherford, nj 07070, (201) 935-2400) where the failure was diagnosed as a fractured axle. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was 195,000. the vin was not available.
Rear axle break due to corrosion of acknowledged inadequately designed axle. break happened in the reinforcement bracket installed do to initial axle recall for potential break due to corrosion.. car was on city street in motion to freeway onramp fortunately the axle broke prior to entering freeway. axle break resulted in sagging axle and a wheel tilted inward at about 20 degrees and wedged against the inner wheel well. tire started to smoke. car is undriveable. the repair is estimated to $1400. ford will not accept any financial responsibility for this break in the brackets installed to prevent the break. additional components are also needing repair and replacement due to the break of the axle.
Tl* the contact owns a 2001 ford windstar. the contact stated that the rear axle was fractured and an abnormal bumping noise was heard. the contact parked the vehicle and noticed smoke coming from the rear tires. the vehicle was taken to an independent mechanic who found an unknown recall associated with the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the dealer was not contacted. the failure mileage was 142,000.
Removed subframe to replace faulty torque converter. found substantial rusting at firewall end of subframe on both "arms", requiring replacement of subframe. called local dealers, no "open" recall (over 15 year-old van) and $4,900 new subframe quote provided, with no dealer or manufacturer coverage, after calling national and canadian mfctr recall numbers. mfctr/dealers of no assistance, whatsoever. part not actually available.
Tl* the contact owns a 2001 ford windstar. while driving 35 mph, the axle fractured. the vehicle was towed to ricart ford (4255 s hamilton rd, groveport, oh 43125) where it was diagnosed that the rear axle needed to be replaced. the repair was no longer covered under nhtsa campaign number: 15v608000 (suspension). the local dealer contacted the manufacturer and was informed that they would cover the inspection; however, the vehicle repairs would be the contact's responsibility. the failure mileage was unknown.