Problems with 2000 Ford Windstar STRUCTURE

Tl* the contact owns a 2000 ford windstar. while driving 15 mph and veering to the right, the contact heard a loud metal scrapping noise. the contact pulled over and noticed that the rear axle was fractured. the vehicle was towed to a friend's residence. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was made aware of the failure and informed the contact that the vin was included in nhtsa campaign number: 15v608000 (suspension). the failure mileage was approximately 133,000. *ln*jb consumer stated i have attached the images of my 2000 ford windstar se's axle breakage to this email.*jb

Tl* the contact owns a 2000 ford windstar. the contact stated that the vehicle was repaired per nhtsa campaign number: 11v030000 (structure); however, the recall remedy failed to repair the vehicle. the contact stated that the entire subframe should have been replaced. when the vehicle was taken to an independent mechanic for new struts, he was informed that the frame was rusted. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was not made aware of the failure. the failure mileage was 166,000. *tr*jb

Tl* the contact owns a 2000 ford windstar. the contact stated that the rear axle and frame associated with the undercarriage of the vehicle had extensive rust and corrosion. there was also a crack that extended from the rear axle when the contact inspected under the vehicle. an abnormal noise was heard. lance cunningham ford (4101 east clinton hwy, knoxville, tn 37912, 1-(866) 591-3943) was notified of the failure. the vehicle was not diagnosed or repaired. the vehicle was unable to be safely driven due to the failure. the manufacturer was notified of the failure. the approximate failure mileage was 158,000.

Tl* the contact owns a 2000 ford windstar. while the vehicle was stationary, the rear axle rusted out and fractured without warning. phil long ford of motor city in colorado springs, colorado was made aware of the failure. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vehicle was not included in the recall related to the failure due to its location in a dry state versus those that were only being covered in humid states. the contact was unsure of the nhtsa campaign information for the recall. the failure mileage was 136,000.

Tl* the contact owns a 2000 ford windstar. the contact received notification of a structure recall for the frame. the vehicle was taken to the dealer numerous times and the contact was informed that they would only inspect the frame. the dealer refused to replace the parts in compliance with the recall notification. the dealer stated that due to the condition of the vehicle, the frame and rear axle needed to be replaced. the manufacturer was notified of the failure and refused to provide a solution. the vin, nhtsa campaign number, and failure mileage were not available.

Tl* the contact owns a 2000 ford windstar. while driving various speeds, the contact heard an abnormal noise coming from the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the front subframe was corroded and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 158,793. *cn

I just received nhtsa safety recall 15v-608.this is as least the third "urgent safety notice" on my vehicle for a rear axle problem (at this point i call this a clear defect). ford has been able to avoid replacing the defective rear axle for years and allowed to install reinforcement brackets (a band-aid approach), even after admitting the reinforcement brackets may have been installed improperly as well. when i brought my vehicle for the last safety recall ford made light of the issue and said the brackets "looked ok". obviously from the new notice things are not "ok". i will have it checked again but i have little faith in ford doing the right thing. ford should be required to replace my rear axle at no cost, i shouldn't have to pay $300 to replace their defective parts. if this axle should crack and cause any damage or injury i guarantee legal action against anyone that i can hold responsible for this issue. thank you. *tr

Tl* the contact owns a 2000 ford windstar. while driving various speeds, a knocking sound emitted from the vehicle. the vehicle was taken to an independent mechanic where it was diagnosed that the subframe was corroded. the vehicle was not repaired. the contact stated that the vehicle was not included in nhtsa campaign number: 11v030000 (structure). the manufacturer was not notified. the approximate failure mileage was 132,000.

Tl* the contact owns a 2000 ford windstar. while driving approximately 10 mph, there was an abnormal noise coming from the rear driver side wheel. upon inspection, the contact noticed that the wheel was tilted inward. the contact also stated that the frame of the vehicle was severely corroded. the vehicle was taken to the dealer where it was not diagnosed or repaired. the vin was included in nhtsa campaign number: 15v080000 (suspension). the manufacturer was notified of the failure. the vin and failure mileage were not available.

Tl* the contact owns a 2000 ford windstar. the contact stated that while driving at 10 mph, the engine and the transmission failed. the contact stated that the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that the vehicle was extremely corroded from the front of the vehicle to the rear, which caused the engine and transmission to separate from the sub frame of the vehicle. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 200,000.

My van has cracked rear and front axles and a broken sub frame. i was told by service manager steve gochenour ( when i dropped off the van) at the shawnee mission ford dealership in kansas, that these repairs, as well as any damaged caused by these defaults are fully covered under a ford recall, and would cost me nothing. they then called me a week later and said i had to pay them $300 for the rear axle. i would like your assistance in getting my $300 refunded from ford.

Tl* the contact owns a 2000 ford windstar. while reversing out of the driveway at approximately 5 mph, the contact heard an abnormal noise. the contact proceeded to drive down the road and the noise continued intermittently. the vehicle was taken to an independent mechanic to be diagnosed. the mechanic could not duplicate the failure. the manufacturer was notified. the approximate failure mileage was 170,000.

My wife was driving her van when she heard a clunk. she was traveling at 25mph on a state road. upon inspection we found the front subframe broke where the front sway bar connects. research found a recall, but my vin was not part of it. ford corporate told me i was on my own to have it fixed. this is an outrage. they should be taking care of this problem. what do i do next?

Car swaying almost lost control took to belle tire found cracklin in axle.

Tl* the contact owns a 2000 ford windstar. while driving at 55 mph, a loud noise emitted from under the subframe. the vehicle was towed to an independent mechanic who diagnosed that the subframe and the engine cradle were severely corroded. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,000.

Tl* the contact owns a 2000 ford windstar. while driving approximately 60 mph, the contact lost control of the vehicle and had to abruptly pull the steering wheel to the right. the contact noticed that the frame was detached from the subframe and that the subframe was fractured. the vehicle was towed to a dealer to be repaired according to nhtsa campaign number: 09v399000 (vehicle speed control), nhtsa campaign number: 10v385000 (suspension), and nhtsa campaign number: 11v030000 (structure). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 65,000.

Tl* the contact owns a 2000 ford windstar. the contact indicated that there was extensive rust on the underbody, frame, brackets, and other components of the vehicle. also, the suspension was unstable. the vehicle was taken to an independent repair shop where it was diagnosed that the vehicle was unsafe to drive. the technician stated that the frame may fracture and the rust to the frame and underbody was extensive and almost corroded. the vehicle was not repaired. the vehicle was not included in nhtsa campaign numbers: 12v194000 (suspension), 10v385000 (suspension), and 11v030000 (structure). the manufacturer was notified of the failure. the approximate failure mileage was 86,000.

Tl* the contact owns a 2000 ford windstar. while driving approximately 65 mph, the vehicle's front passenger side frame fractured. the dealer repaired the bracket. the manufacturer was not notified. the approximate failure mileage was 100,000.

Door constantly opens and closes. have experienced problems with door fully closing. *tr

Airbag didn't deploy during a bumper to bumper accident. *tr

Vehicle side doors refuse to open. unable to open manually and pose a safety risk for escape from fire/accident or other. *tr

Tl* the contact owns a 2000 ford windstar. the contact stated that while driving 60 mph, the vehicle shook. the contact also stated that the vehicle was previously repaired under nhtsa campaign id number 11v030000 (structure). the vehicle was moved to the shoulder where the rear axle fractured and the wheel separated from the vehicle. the vehicle was towed to an independent mechanic where the contact was informed that the axle needed to be replaced due to a failed reinforcement plate. the vehicle was not repaired. the manufacturer was contacted and offered no assistance. the failure and current mileages were 146,000.

I was heading to the store as i do on a every day bases and going threw town i hit a small hole in the road and i heard a horn blow from behind me as i looked back i seen a big chink of my sliding door sitting in the road infront of the car . i noticed small rust on the under lining of the door as it happens with cars this age but i have never seen in my 30 od years a chunk brake loose almost causing a accident. this is not normal for any car/van/suv to rust like this as im missing half the door on the one side of the van, i did replace it with a junk yard one but still. *tr

Hit brakes and heard popping a cracking took to shop and they said the front subframe was cracked and need to be fixed. *tr

Tl* the contact owns a 2000 ford windstar. the contact stated that the vehicle was taken in for a state inspection and she was informed that the engine cradle was cracked and the vehicle would not pass the inspection. the contact stated that there were no other existing failures. the vehicle was previously repaired under nhtsa campaign id number: 11v030000 (structure: frame and members: underbody shields), but the dealer only replaced the brackets, which caused the cradle to crack. the failure and current mileages were 171,000.

My son was driving on the highway. while driving at 40 miles per hour the back axel fractured. this resulted in him crashing into the center cement devider as well as the from left control arm breaking as well. he had to go to the hospital and get checked out. it is a shame that i have to find out about this recall through my insurer.

After hearing a loud cracking noise from rear area of the 2000 ford windstar, husband investigated and found a large crack in the rear axle. i called ford customer relations today who after looking at my vin told me that while everything is the same (ie: the location of the crack, year and model of the vehicle) as in recall #10s13, there was nothing they could do because the van wasn't made at the facility that the recalled parts were made. how is it not covered and it's exactly the same? very rude customer relation guy, i might add. very unhappy ford owner. *tr

Dear sir/madam i am filing this complaint for a ford windstar 2000, the rear axel, which was on recall and ford had contacted us to have it replaced, however after calling ford and all the nearest dealers and we actually went to a ford dealership as well. no dealership was able to provide the recall replacement for the axle or any repairs in that matter. thanks, ford owner *tr

Tl* the contact owns a 2000 ford windstar. the contact stated that after taking the vehicle to an independent mechanic for routine inspection, the mechanic advised him that the sub-frame was completely rusted. the vehicle was previously repaired under nhtsa campaign id number 11v030000 (structure: frame and members:underbody shields) but the mechanic advised the contact that the recall remedy did not solve the issue. the manufacturer was later contacted and they offered no assistance. the failure and the current mileages were approximately 101,000.

Tl* the contact owns a 2000 ford windstar. the contact stated that she received the recall notice associated with nhtsa campaign id number 11v030000 (structure: frame and members:underbody shields). after taking the vehicle in for repair, the owner noticed that the sub-frame continued to rot away. the vehicle was taken to another dealer and the contact was informed that the vehicle should not have been repaired by the original dealer. the dealer stated that the vehicle was beyond repair and offered to buy it back. the manufacturer was notified and they offered no assistance. the failure and current mileages were approximately 111,000.

I have a 2000 ford windstar lx that my wife and 5 kids use locally the van has only 116,000 on it my mechanic said this upcoming march he would not be able to inspect the vehicle due to the rot and corrosion i brought it to poughkeepsie ford for sub frame inspection recall they said the rest is not their problem i did research on this matter on the web it is noted that many consumers were refunded up to 3000.00 or they could use that toward another vehicle purchase which is what i wanted to do what can i do now i have until marc than i have no transportation this is not fare a 2000 windstar should last longer like other vehicles. *tr

I am very concern about my 2000 ford windstar lx. i had two problems with my van in which a bracket came a loose on my van. i lost complete control of my van and had to pull over and call for help. thank god i was on the city roads and not the highway. the last time i had an incident, i was told that the rear axle is cracking and my subframe needs to be inspected. i was told that this could be extremely hazardous. i was told that i needed the rear axle replaced. i see that there has been recalls in the northern states but i reside in charlotte, nc. i feel that this needs to be extended out to the southern states. please consider in allowing us to have our axles inspected for the safety of our families; if the vehicle needs repairs to allow ford to repair this problem at no cost to us. *tr

Had vehicle in for service recalls. recalls met the requirements to replace the subframe assy; however, it was repaired instead. contacted ford about my concern over how it was being fixed and was told that the dealer was given info. on how to do the repair and if there was any problem after it was fixed, i would have to take it up with the dealer because it would be a warranty issue with them, that ford would not help me. now after picking up the vehicle, the a/c no longer works. - it blew cold air before they got it. *kb

2000 ford windstar: cracked rear axle and corrosion and related failures of the front sub-frame. we are writing to report a rear cracked axle and failed, damaged and corroded front sub-frame assembly of our 2000 ford van. ford recalled: "certain 1998-2003 model year windstar vehicles operated in corrosion states" for cracked or broken rear axles (safety recall 10513- supplement #10); and for failed and corroded "subframe front lower control arm rear attaching flanges and rear body mount attachments. our ford van has both these failures and is unsafe to drive. the vehicle failed the state safety inspection due to its cracked axle. the inspector advised us the van was unsafe to drive. the koons ford service department has inspected the van and concluded that the rear axle and front sub-frame have failed because of corrosion and both need to be replaced. the vehicle was "operated" regularly in maryland and the district of columbia, as well as driven in the winter in snow and ice conditions in high corrosion states. we were told by koons that an extension of the recall was denied by ford because while the vehicle was operated in high corrosion states, it was not registered in a high corrosion state. northern virginia weather is similar to official adjacent high corrosion states. the national weather service groups northern virginia with areas of maryland and dc with regard to snow fall. "sodium chloride (salt) is virginia's primary snow removal and ice control chemical". the "registration" requirement is erroneous. consideration should be given to whether a vehicle was operated in high corrosion areas, where salt is used . ford's letter of 1/ 26/2011 to nhtsa, states that " we are taking the action to confirm our commitment to safety and to address any potential vehicle owner concerns." request that the recalls be extended to our vehicle. the sway bar links were replaced. updated ivoq 12/20/11 *tr

After employing the standard issued ford windstar scissors jack and raising the lr subframe at the designated jack point to change a flat tire, the subframe started to snap and buckle. the van then started to lower in height without operating the jack. the van lowered in height approximately 1-2 in. after removing the jack, the assigned jack point was bent. had i been traveling, i would not have been able to effectively and safely employ(and still can not safely employ) the issued jack and repair the flat without possible harm or injury. *tr

The rear axle twisted so bad that it destroyed my right rear brakes. the new drum will not go on it is so badly twisted. the consumer also stated there is rust under the vehicle. updated portable 08/30/11

Peeling paint on most body parts. *tr

Tl* the contact owns a 2000 ford windstar. the contact stated after having the vehicle repaired for recall nhtsa campaign id number: 10v385000 (suspension:rear:axle:non-powered axle assembly) and recall nhtsa campaign id number: 11v030000 (structure: frame and members:under body shields), she was unable to drive the vehicle since the brackets and bolts hang so low which caused it to get stuck when driving over a pot hole or on train tracks. the contact stated that the repairs only serve as a band aid and failed to remedy the problem. the vehicle was taken to a local mechanic who stated the vehicle was unsafe to drive since the sub frame was extremely compromised and needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 158,013. rvk

I own 2000 ford windstar. the paint is flanking off the roof really bad it has some spots rusted and some is gray even in the back and front. i just replaced the hood from a junk yard. my speedometer keeps going crazy and when trying to get out of park the park and revers part broke because it got stuck with the rpm and that broke too. i have to keep the fuse unplugged that goes to the interior lighting do to battery dead by the next day.

I have a 2000 ford windstar that i have had since it was purchased new. today while driving down the highway, i heard a loud pop. the van started to feel funny in the rear, almost like i had a flat tire. i pulled off the road and upon inspecting the rear wheel, noticed it was leaning in at the top. i looked at the rear axle and it had snapped in half. needless to say, this was inspected in january for this very same recall. my family was with me and could have been injured or killed because of this. *tr

2000 ford windstar failure of frame bracket that fastens the rear stability arm to the right side of the frame just in front of the rear spring and shock absorber. *tr

Ford windstar recall 11s16 i contacted ford headquarters regaurding the front recall on 4/18/2011 i spoke with a woman named [xxx] documented case # [xxx] when i asked about the front recall parts when they were going to be available she told me nobody knew anything about them. then i asked her i was calling ford cause i thought they were the one to call cause they were manufacturing them. i was shockingly informed they werent manufacturing them and didnt know who was or where they were coming from. i even asked her if they were going to fall out of the sky then? (she laughed) she told me to call my dealership. which i have asked my dealership 3 times now and got 3 different answers. but i did leave a message for the service manager to call me. my concern is if ford headquarters isnt manufacturing the parts for there vechiles how safe are these parts and have they been tested? who is suppose to be manufacturing these parts do you know? are these orignal factory parts? because the back braces they put on my windstar are not factory parts. so is the front parts going to be the same kinda of fix? are these fixes ford is providing safe and been tested since they are not factory parts and will they last? this is my #1 concern. can you you please give me some answers thank- you for your attention to this matter. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl*the contact owns a 2000 ford windstar. the contact stated that nhtsa campaign id 11v030000 structure frame and members under body shields, and nhtsa campaign id 10v385000 suspension rear axle non powered axle assembly were performed on the vehicle and were completed on april 4, 2011. after the repair, the vehicles front end made a rubbing sound while attempting to park. the dealer stated a diagnostic test would need to be performed. the vehicle was not repaired. the failure and the current miles were 94,000.

Tl* the contact owns a 2000 ford windstar. the contact stated that he experienced a flat tire. the contact attempted to change and as the vehicle was jacked up, the frame collapsed. the vehicle was taken to an authorized dealer for repairs under nhtsa campaign id number: 11v030000 (structure: frame and members:underbody shields). the dealer and manufacturer were contacted and advised that the vehicle could be repaired but advised the contact not to drive the vehicle. the vehicle was not yet repaired. the current mileage was approximately 130,000 and the failure mileage was approximately 129,500. updated 07/08/11*lj the consumer stated when he attempted to change a tire, the side of the vehicle caved in due to severe corrosion along the undercarriage. updated 07/22/11

2000 ford windstar. consumer express discontent regarding vehicle safety and recall repairs *tgw the consumer stated she received a recall in the mail. she made an appointment to take the vehicle to the dealer for an inspection. the consumer waited 1.5 hours for the inspection to be completed and then she was advised the vehicle had passed inspection. however, the dealer stated there was a rusted area on the top portion of an arm that concerned them. the dealer stated they e-mailed photos to ford and would contact her about fixing the problem. hours later, the consumers husband received a call from the dealer and they told him that ford stated the vehicle was not safe to drive and they willing to buy the vehicle back at an offer of $5,678. the consumer agreed to fords terms. *jb

We recently had our 2000 ford windstar into the dealer for a subframe recall. the dealer found a crack in the passenger side subframe mount but stated it was under 3mm so it was not considered unsafe. they deemed it safe to drive and put me back on the road in it, my children's lives are at risk, they refuse to buy it back or give me a loaner and stated i had to wait until he parts come in to fix it. please help us ford is screwing over all of us, i have three children and i am so scared to drive it!!! *tr

Tl* the contact owns a 2000 ford windstar. the contact received notification of nhtsa campaign id number: 11v030000 (structure: frame and members: underbody shields) and took the vehicle to the dealer for repairs. the dealer inspected the vehicle and stated that the sub frame did not exhibit any signs of the failure listed in the recall. the vehicle was released to the contact and the contact was advised that the vehicle was safe to drive although a crack was discovered on a stress point of the frame. the dealer stated that the crack found on the contacts frame was not included in the recall. the contact spoke with the manufacturer and was informed that they would have to take the dealers word and would not provide any further assistance. the contact was concerned with the safety of driving the vehicle with the failure. the vehicle was not repaired. the failure and current mileage was 94,540.

Tl* the contact owns a 2000 ford windstar. the contact stated that there was abnormal swaying in the rear of the vehicle. the contact mentioned that the vehicle started experiencing the failure after it was repaired under nhtsa campaign id number: 12v194000 (suspension). the vehicle was taken to the dealer. the vehicle was inspected and the technician noticed that the rear tires were bent outward and the sub frame was cracked. the brackets and the body mount attachments failed to support the frame and underbody of the vehicle. also, an independent mechanic indicated that the brackets were not correctly installed to support the frame. the mechanic retained the vehicle for parts and indicated that the repair was extensive. the contact no longer owns the vehicle. the manufacturer was notified of the failure and refused to provide a remedy because the recall repair was already completed. the failure mileage was not available.

Ford windstar recall, front subframe lower control arm rear attaching flange and body mounts could separate from the subframe in high corrosion area. ford claims restitution of vehicles considered unsafe to buy back vehicle at 150% of the kelley blue book private sale excellent rate. for my sel windstar the private sale excellent rate is $4275. 150% of the value of my car is $6412.50. ford is offering a non-negotiable buyback of $4253. less than the kelly blue book value of my vehicle. ford should honor the national traffic and motot vehicle safety act, title 49 u.s.c section 13120 claiming as such (premium offer of 150% of an average kelley blue book for model and trim level at private party, excellent condition and 12,000 miles per year. my vehicle is a 2000 ford windstar sel with only 125,000 miles, which is less than 12,000 per year. my complaint is that ford is not honoring this nrmvs act and taking advantage of consumers. *tr

My 2000 ford windstar did not pass safety recall 11s16 they called me to tell me it was grounded. then they proceeded to tell me i cannot rent a vehicle because i don't have a credit card. although i offered them my debit card which they said was not good enough. i live in n.h. where insurance is not required. so i do not have insurance but i am not required to since i'm over 21 years of age and have a good driving record. i also have lived at my address for 9 years with the same phone number. so it comes down to my car is unsafe to drive but if i want a car to get places i need to since, i'm handicapped also on a fixed income. they told me i would have to sign a waiver stating my car was unsafe to drive to get it back. they are putting me in a situation that i have no other choice but to drive my car. or otherwise i have no car to get anywhere. they did not try to work with me at all regarding my safety driving fords unsafe vehicle. also i was called at the end of the day to tell me all this when i dropped my car off at 7:30 a.m. now it looks like im not going to be able to get to any doctor appointments or grocery stores etc. etc. my life is on hold with ford. :( this is a very disturbing situation they have put me in. also i would like to ask why they are sending recall letters out before they even have the parts when they aren't going to help you with another vehicle in the meantime? just to let you know i will sign there stupid wavier cause they have given me no other choice!!! to make it perfectly clear not by my choice. so i pray god will be watching over me!! thank-you. *tr