Below you may see the STEERING components and the number of complaints they received.
I was involved in a head-on accident on a freeway. the driver of the other vehicle had fallen asleep, and, therefore, had not slowed down her vehicle...
Tl* the contact owns a 2002 ford windstar. the contact stated that while driving at 30 mph, the steering wheel seized causing the contact to lose cont...
While in a left hand curve, driver heard a banging noise. then, vehicle went out of control. the left front wheel did not strike any objects. the pi...
Removed subframe to replace faulty torque converter. found substantial rusting at firewall end of subframe on both "arms", requiring replacement of subframe. called local dealers, no "open" recall (over 15 year-old van) and $4,900 new subframe quote provided, with no dealer or manufacturer coverage, after calling national and canadian mfctr recall numbers. mfctr/dealers of no assistance, whatsoever. part not actually available.
Rh back side of subframe, is rotted/corroded so bad that the metal tore all around the subframe bushing. to where it is not being held up by the bushing on the right hand lower/back is not holding up the front subframe... now, the vehicle is making a very loud popping noise when driving and turning... and when turning fast enough (more turning left then right) can feel whole front end jerk like its about to go the opposite way the van...replaced the left front strut assembly and control arm to find out that did not solve the problem. then after repairs and looking deeper.. noticed right front side, sagging almost 2-4 inches lower then left front... that's when we noticed the subframe completely broken/rusted off from the body bushing (on the front right lower/rear bushing)
Tl* the contact owns a 2003 ford windstar. while driving 40 mph down a hill, the brake pedal was applied, but was stiff and failed to respond. also, while attempting to make a right turn, the steering pulled towards the left. the vehicle was towed to the contact's residence. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified and opened case number: cas14205849. the failure mileage was approximately 103,000.
I had the rear axle replaced by the recall, and which i paid $300 for the work. the axle now does not align properly and i have been told that shims are required. without them the rear axle eats my tires. ford has a policy to my understanding that new parts installed by ford have a lifetime warranty. i believe that ford should fix or pay for this work so as to make my van safe, why should i have to repair an axle that was just replaced less then 10000 miles ago.
Tl* the contact owns a 1999 ford windstar. while driving 60 mph, there was an abnormal popping noise and the power steering failed without warning. the vehicle was towed to sunset ford (11700 gravois rd, saint louis, mo 63127) where it was diagnosed that the power steering needed to be replaced. the vehicle was not repaired. the contact was advised by the dealer that they would not repair the vehicle due to threats made by the contact and to have the vehicle towed from the premises. the manufacturer was notified of the issue and advised the contact to take the vehicle to another dealer. the failure mileage was 160,000.
Approximately two months ago i noticed fluid leaking under the vehicle i looked at it and thought it was oil i checked the oil it was fine, a friend mentioned rack and pinion so i looked there and that's where the leaking came from. i took the vehicle to a garage for professional opinion was told it would cost approximately$1.200 to repair, he also found a bad motor mount. i don't have that kind of money at this time to invest into the needed repairs. please contact me about any recalls that relate to this problem.thank you
I replaced the control arms about 25,000 miles ago and they are shocked already and i only drive on the road no offroad and that will be the third set we put in to this van since we had it at 108,000 miles brand new parts were put in if you guys don't do anything of a free replacement on it my wife and i will never buy another ford again you could hear the ball joint on at one in the go
I watched last night as my wife and kids were coming home on the parkway, the rear axel snapped in. two and both tires just dangeling basically,we had a blow out also managed to get the2000 ford windstar lx off of the main road where i had to call several to companies and no one with a wrecker was able to help, so i called a toe company with a roll back, to get our van home then i found out abt the complaint hotline and the recalls after my wife and kids could have been killed, the vehicle was going straight,and the speedlimet wich was 45 mph, when the axel just snapped in two pieces, and out of control she managed to slow down, my kids are 1 and 2, we want reinbursement for the van and the tow bill as this is a manufacturer defect
This vehicle was serviced at 102,654 miles, in march-april of 2011 by koons ford of maryland, (invoice#w70829, dated may 5, 2011) in response to ford recall, related to "broken front subframe" and "collapsing rear axle".--front subframe was, at that time, broken on the right side, due to rusting. replacement was not done, instead it was patched via a bolted together "clamshell" reinforcing device. it now has become apparent that after using the vehicle after this initial frame separation, the metal of the left side was unduly stressed, and has now broken at its weldment point, resulting in an unsafe vehicle, that swerves to the left, if brakes are applied while in motion on the street or other roadway. wheels are no longer kept in alignment, with left front wheel free to move to the front or rear, in response to applied stress! this subframe failure affected many such vehicles, and it has become evident that inspection and repair was inadequate, resulting in a new, unsafe condition! (subframe should have been replaced, due to stress!)-photos are attached, showing displaced frame, and separated weld joint.