I updated the sync software system, and the "911 assist" automatic crash notification feature, was no longer included like it had been from the day of purchase. i feel strongly that this is an important safety feature, and should not be removed in the course of ownership of the vehicle. there was no indication in the software update features notes that this acn "911 assist" system would be removed prior to upgrade. ford customer service confirmed sync 2 mft version v3.10 does not include 911 assist. it was a feature of my car from the date of manufacture up until this software upgrade. oem auto manufacturers should not be allowed to remove safety features that were designed into cars, and i urge nhtsa to enforce "grandfathering" of safety features, even option safety features, like acn systems.
Rear back up camera does not work at random times will get a notice to contact dealer ship error on screen. sometimes it is upside down or no camera at all. been happening for months going to ford dealer ship to confirm issue on july 16 2019. back up sensors will still work.
Ford water pump class-action monday, april 1st, overheating warning signal came on. took the car to a local mechanic right away and he stated that the water pump is broken. the car is still at the mechanic as it's not drivable.
Whenever i am driving my car often between 35 and 55 miles an hour, my car will shake and stutter and feel like it's going to stall or shut down. 3 weeks ago it completely stopped running while i was driving it. i was driving through a parking lot at the time. when it shakes and stutters, it does not matter if i'm driving on a highway or in town. i feel very unsafe when i drive it. i bought the car in april 2019 and it has been doing it ever since. the dealer from where i bought it do the diagnostic tests and said nothing is wrong.
Radio would not play in 12/2018 but then it was ok until this year when it started causing the following issues in 11/2019. the my ford touch sync is causing an extremely loud squealing noise when the car is started, or when the radio is on while driving which is so loud it could cause you to wreck. radio will not play at all when the radio is on. most of the time the noise will go away if the radio or car is turned off. ford had a recall but i never was notified by ford. i disconnected wire to fuse box and the radio reset and all was fine, the radio played all the stations including sirius xm but when my wife started the car the next day the loud noise started again and she had to get out of the car because it was so loud. she reached back into the car and shut the car off and the noise stopped. he got back in the car and started it again and hurried up and shut the radio off and the noise was gone. i got in the car and turned the radio on and the noise was gone but the radio would not play and the radio would not allow me to select am and fm but could select sirius xm, usb, and cd but would not play. the loud noise also has started when the bluetooth is on. this loud noise can cause an accident be because it is so loud. went to the ford dealer and they told me that the recall ran out in 2017 but i was never notified of the recall by ford. this noise is very dangerous and can cause accidents because you never know when it will occur. i called ford and they gave me a case # ces24887147 and they will look into it but the ford dealer told me that the case # is about as far as it will go. there are many cases on line and the cost for this repair is about $1500.00 but it should be ford's cost not mine because i was never notified of this very dangerous condition while driving down the highway. i installed latest update it worked that day but issue was back next day.
Fuel gage goes up and down.
The headliner has detached from the vehicle despite only 5 years old. it blocks the rear window. also, the upper center brake light is on the headliner and is now no operating properly because of its orientation. this is a major safety hazard. ford has issued a tsb on this. several attempts to get ford to repair under warranty or for safety reasons were unsuccesful. it is very disappointing. research confirms that this was a poor design with limited life on plastic mounting brackets. repair estimated to almost $1000!
My vehicle was stationary in a parking lot of a restaurant. i was in the vehicle trying to open right rear passenger door for one occupant to enter vehicle (as they were holding food in both of their hands) and the interior door latch came loose. now the interior door latch is loose and can be opened by a very light pull on knob. spring seem to be out of place.
The wrench appeared and my car shut down. i was driving on the interstate and was going 65 miles per hour. it was very scary and unsafe...i had to turn it off and then restart it. nothing happened again for a couple of weeks, then it happened again but this time 2 times in a row before it would run. the diagnostic report said it was a senor. the service department installed ste 259 gear asy-steering part interchanges with part# eg1z3504ge for a fee of $1300.00 on august 11, 2016. today i had the same problem....the wrench appeared and my car shut down on the highway....it wouldn't restart i was in the middle of a busy intersection. after 3 tries it finally started and i drove it directly to the dealership. they ran another diagnostic report and found another code. the report is saying throttle position sensor. i am very nervous and feel very unsafe driving my car.
Drivers side door lock fails to lock or unlock intermittently sometimes in between, making it very hard to manually unlock with the little nub, or by pulling the handle.the vehicle was stationary. it slowly got worse of time, to where most the time it doesn't work at all now.
My 2013 ford taurus limited started having problems. the wrench light comes on at frequent occasions, gas pedal would not work, vehicle shacks very bad. no choice but let the vehicle coast to the side of the road, turn off the engine and restart the vehicle. vehicle will go back to normal driving condition. this problem has happened several times. i spoke with ford customer service representative and only suggestion he gave me is to when this problem happens again and vehicle stalled ' let the vehicle keep running and have it towed to the ford dealer. they will be able to hook up the computer to capture the diagnoses code. took the vehicle to local (prattville, al) ford dealer and they could not figure out anything wrong with vehicle because the diagnosis code not being available at the time of inspection. this would be my last ford vehicle since ford does not want to recall this issue and them being careless of other drivers on the road''''..
Exhaust fumes inside the vehicle causing me to be sleepy and sick. most noticed when driving.
I have 2013 ford taurus at sam galloway ford in fort myers florida, they called me and said my e.t.b electronic throttle body needs to be repaired/replaced and it will cost $750 out the door. i started doing some research for cheaper cost and i came across other fords with this same problem that was recalled, made a few calls to ford and they said my vin number doesn't qualify my car for that recall. this is a very dangerous problem, the car will lose throttle in the middle of traffic. this seems to me a issue and problem with a number of fords vehicles and just because mine doesn't fall under the vin, it's still a ford and the etb is a problem for ford vehicles. please make this a recall! etb is a problem that needs to be fixed for any ford that it happens to! this has happened several times to me since i had the car and it's only been a two months. to dangerous to be on the streets to drive and needs to be fixed!
I responded to a recalll notice and took my car for an inspection back in june. ford does not have the parts for the repair and they are on back order still today (august 14th). dealer indicated that they've waited as long as four months for the parts. for this safety recall (15s02 /nhtsa 15v-040) where the doors could possibly pop open in a collision this seems too slow of a response time. dealer isn't the problem... ford is not supplying the parts.
This was a leased car which was returned to the dealer in may 2015. you need to update your system
Sunroof vibration with sunroof open all the way with back windows cracked about an inch. vibration is so bad that you can no see out of the rear view mirror. you can reach up and touch the sunroof deflector and the vibration will stop. i feel that it is a safety issue for not being able to see out of the rear view mirror when the vibration is happening. the only way to stop the vibration is to roll all of the windows down. my wife drives the car the most and will not let the windows all the way down when she is riding on interstate. she likes the sunroof open and cracks the back windows to alleviate the pressure but the vibration will not go away. very unhappy with a brand new car that has an issue like this! *tt