Stationary vehicle - dealer couldn't rotate the tires because the lug nuts were swollen. i was told that i could buy new lug nuts for $140.00. the technician stated that there is a class action law suit against ford for the lug nut issue. potential problem would be if i had a flat while on the road and could not fix because the lug nuts were swollen, which could cause safety issue.
I was driving through san juan capistrano california evening of jan 3rd 2018 west bound on hwy 74 having just past the overpass on i-5. i was only going about 30 mph and the steering suddenly stopped working and my car floated over and i could not stop it or steer. it was the strangest thing i ever experienced. i felt the sensors in the car suck in. my car bounced over the curb and the right front wheel was torn off it. the insurance company totaled my car out and the loss of my car has been significant loss of income and ability to work too. i lost so much over this car being totaled. i has usaa auto insurance and gap coverage on the note. however i had no idea about how insurance and the ability to restore insurance would be affected. i have had to see this as an at fault accident and it raised my insurance and impacts me negatively in many ways financially. airbags did not deploy i attached loss docs, i have pics of car as well as wheel well where wheel was pulled off after bouncing over the high curb.
Tl* the contact owns a 2017 ford fusion. while driving 60 mph, the vehicle pulled to the left and swayed. there were no warning indicators illuminated. before making an appointment with sheehy ford of marlow heights (5000 auth rd, marlow heights, md 20746 (301) 423-4950), the vehicle started pulling to the right. the vehicle was taken to the dealer where it was diagnosed that the tires needed air. another technician diagnosed the vehicle and revealed that the front camber and rear toe failed. the repairs needed were unknown and the vehicle was not repaired. the vehicle was also taken for a test drive, but the failure was unable to be duplicated. the manufacturer was notified and informed the contact to make an appointment with the local dealer. the contact stated that the gear shift also started to shift inadvertently from drive to neutral. the vehicle was taken back to sheehy ford of marlow, but the failure could not be duplicated. the manufacturer was notified once again and informed the contact to make an appointment. on november 1, 2017, while driving 25 mph, the vehicle shifted to the right, struck two other vehicles, flipped over, and landed on its roof. all of the air bags deployed. the contact sustained bruises all over the body and injuries to the neck, back, left hip, both shoulders, and both knees. the contact was transported by ambulance to a local hospital. a police report was filed. the vehicle was towed to a tow lot and was awaiting inspection from the insurance company. the manufacturer was notified and a case was opened. the initial failure mileage was approximately 15 and the crash occurred at approximately 3,200 miles.