The seatbelt has came apart inside. you can look inside the one that's broken and the good one and see there is a piece missing or broken.
Tl* the contact owns a 2017 ford fusion. while driving approximately 70 mph, the driver lost control of the vehicle and crashed into a cement structure. during the crash, the vehicle sustained damage to the front driver's side. the air bags did not deploy. also, the driver's side seat belt locking mechanism became jammed and the driver could not immediately exit the vehicle. the vehicle was towed from the scene. there were no injuries and a police report was not filed. the cause of the failures was not determined. liberty ford brunswick (3101 center rd, brunswick, oh) was notified of the failure. the manufacturer was not notified. the failure mileage was 40,000.
The rear seatbelts ratchet down continuously causing the rear passengers to have to take them off and rebuckle them.