We have classified the 207 complaints from 2013 Ford Fusion about STEERING into the following categories.
Electric power steering assist fault randomly flashes on the dash and then goes away. this is a reoccuring problem with my vehicle happening multiple times in the last couple months. diagnostic found no error codes in the system. seems to be a sensor problem.
Driving on highway and powering steering light came on. stopped vehicle, and lost steering when restarted vehicle. i thought it might be a sensor issue, but was wrong. i had to use entire bodyweight to turn wheel. unsafe to drive.
Whinning noise in steering. low speeds when turning or stationary turning wheel.
My daughter driving the car to work on november 28, 2018 at 8:00 am got an accident on the ramp to murrysville 22 in pittsburg, due to steering wheel malfunction. she is alone and luckily she was not hurt and also good no other car was involved. she is always on this road going to work from monday to friday. the car got a service at ford dealership about a month ago and said nothing was wrong, after that was when she notice the weird steering situation and then the accident happened wednesday november 28, 2018 while going to work.
Entered car in the morning, power steering assist fault light on
Tl* the contact owns a 2013 ford fusion. while driving 30 mph, the power steering warning indicator illuminated and the steering wheel seized. the contact took the vehicle to phil fitts ford & lincoln (3250 wilmington rd, new castle, pa 16105, (724)-658-3521) where it was diagnosed that the steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. the failure mileage was 51,000.
Tl* the contact owns a 2013 ford fusion. while turning into a parking lot, the steering lost power and the power assist indicator illuminated. the contact called apple ford lincoln apple valley at 952-431-5900 (located at 7200 150th st w, apple valley, mn 55124) and was informed that there was no recall for the vehicle. the manufacturer was made aware of the failure and advised the contact to call nhtsa. the vehicle was not diagnosed or repaired. the failure mileage was approximately 66,000. *tt*jb the consumer stated the steeering gear was replaced. the vehicle was repaired. *js
Vehicle seems to have a humming thumping noise and vibration when ran on speeds over 40 mph. initially i thought the tires had gone bad, and ireplaced all four of them as well as the lug nuts due to swelling and got the vehicle realigned at a good year service center. after the process was completed i drove and car and the same noice as well as vibration persisted. it can be felt on the drivers side on the floor as well as the break and gas pedal at times. tsb 16-0105 highlights the issue, but only for hybrid electric models.
I was at home and got into my car to leave and when i turned on my car i had no power steering. i had a message that said power steering fault assist. the affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault which is what happened to my car. the nhtsa needs to put more time into investigating this. i have read countless complaints and issues for 3 months and nothing has been done to rectify this. this cost me $1,985 and my car didn't even have 100,000 miles on it yet. why isn't anyone looking into all of these complaints. the behavior of the nhtsa exhibits a careless, negligent attitude, showing no concern for public safety and they should be embarrassed. ford has also been of little help and has not offered any suggestions to help with a solution.
Tl* the contact owns a 2013 ford fusion. while driving approximately 20 mph and making a right turn, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. during the failure, the message "power steering assist fault" displayed. the failure was not diagnosed or repaired. the manufacturer was notified of the failure and did not assist. the dealer was not contacted. the failure mileage was 127,000.
While driving on the interstate @ 70 mph, "service power steering" light came on. steering remained normal until we exited the hwy and the vehicle was turned off. upon restarting the vehicle, the "service power steering" msg came on again, only this time the power steering was gone. thank goodness it didn't lock up on the interstate. there are recalls on this for this year! why is mine not included???!!!
Steer assist fault when i was on i-95, from providence to boston. there was no prior warning, just a sudden lost of assist, and steer became too heavy to handle. it almost resulted to a car accident. i checked online and found out about a recall for similar steer assist fault reasons on ford fusion, but my car for whatever reason was not included in that recall.
Tl* the contact owns a 2013 ford fusion. while driving 35 mph, the contact had to use excessive strength to turn the steering wheel and the low power steering warning indicator illuminated, the vehicle was taken to paul cerame ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) where it was diagnosed that the power steering rack needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 49,000.
Power steering assist fault, car was parked started engine and had no power steering.
Our mechanic says the vehicle has a deficiency in the rack and pinion. therefore making it unsafe to drive without costly repairs. after research i have found that this is very common for the ford fusion and most of them are under recall. however we seem to have the one fusion our of millions that is not under recall.
My power steering went all of a sudden with no warning. there have been countless recalls for this on my make and model but no recall for my car yet.
The steering wheel has gotten hard to turn.. just one day it start doing this and hasn't stop.. i just got my car february 2018.. i just don't understand... i turnt my car of when i went to the store one day, when i turnt it back on all kinds of lights came on, ( power steering, hill assist start, etc), and it wouldn't turn right. it became hard to turn, but wasn't doing it before...
Tl* the contact owns a 2013 ford fusion. while driving approximately 30 mph, the power steering failed and the contact crashed into a curb. the air bags did not deploy. a police report was not filed. there were no injuries sustained. the vehicle was taken to lucas ford (900 us-130, burlington, new jersey 08016, (609) 386-3100) where it was diagnosed that the power assist ecu failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was approximately 47,000. *tt consumer stated vehicle was repaired. *jb
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle was able to move forward and in reverse; however, the steering wheel seized and could not be turned left or right. there were no warning indicators illuminated. a "steering fault" message appeared on the instrument panel. the dealer and manufacturer were not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 26,000.
Tl* the contact owns a 2013 ford fusion. while reversing out of a parking lot, the power steering became difficult to turn. when the contact turned off and restarted the vehicle, the steering operated normally. murray ford of starke, inc (13447 us-301, starke, fl 32091, (904) 964-7200) was notified of the failure, but the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 15v250000 (steering). the contact stated that the failure was intermittent. the manufacturer was notified of the failure. the approximate failure mileage was 133,000.
While turning off a main road into a parking lot my finger was cut by the underside sharp edge of the cruise control button housing assembly.
While driving on a highway at around 40 mph, about to cross a bridge, i lost power steering and it immediately became very difficult to turn the wheel.
I was driving on a highway and about to cross a bridge when the steering wheel would not turn without considerable strength.
Power sterring assist
Tl* the contact owns a 2013 ford fusion. while driving various speeds, the power steering and transmission failed. colley ford (1945 auto centre drive, glendora, california 91741, (909) 592-4131) was made aware of the failure and replaced the battery, but the failure recurred. on more than one occasion, the transmission slipped (downshifted/upshifted) out of gear. the same dealer diagnosed that the rack and pinion was faulty. the vehicle was not repaired a second time. the manufacturer was made aware of the failures. the failure mileage was approximately 86,000.
Loss of power steering
My son was driving his ford fusion yesterday when suddenly the power steering assist fault indicator came on and he lost all power steering capabilities. luckily he was able to manhandle the car to a parking lot. according to the dealership, the car is not affected by a previous recall involving this same issue.
Tl* the contact owns a 2013 ford fusion. while driving at an unknown speed, the steering wheel seized without warning. the vehicle was pulled off the road and towed to the contact's residence. the vehicle was not taken to a dealer for diagnostic testing or repair. the manufacturer was not made aware of the failure. the failure mileage was approximately 130,000.
I was making a turn when my power steering went out and there was a message saying power steering assist fault. i took it to the car dealership where i had purchased my car and they said it was the electric power steering gear and i had researched that some previous cars had been recalled for that exact problem.
Power steering gear failed while driving on highway. i nearly lost control of my vehicle. vehicle has approximately 48k miles, this same part is covered under other ford fusion recalls but not this specific vin. ford dealership quoted $2600 to repair.
Lost steering has cracked ele drive motor on steering rack 10th one in our fleet of 50 the mounting ear is broke from corrosion or rust jacking all the cars we have the cowl leaks water on drive motor
Steering rack drive motor mounting ear cracked from corriosion or rust jacking this is the 9th one in our city fleet in a few months this is a safety problem someone will get hurt
Tl* the contact owns a 2013 ford fusion. while driving various speeds, the steering wheel seized and the check engine indicator illuminated. the manufacturer was made aware of the failure and referred the contact to the dealer. the dealer was not called. the failure was not diagnosed or repaired. the failure mileage was 28,221. *tt *tr
Loss of electric power steering assist on the power steering control module (pscm) due to a pigtail connection. this is a huge safety issue as the power steering could turn off while driving and cause an accident. car was no longer drive-able.
The problem i am currently facing and has been correctly diagnosed by a ford dealership is a loose steering wheel attachment bolt. this problem already persists and has a recall for 2014-2018 ford fusions (18s08). my steering wheel is very loose and feels like it can fall off any moment. one can easily tell that the steering wheel is not fully attached to the rest of the car. the problem began months ago and has progressively gotten worse overtime. i have contacted ford who notified me that since my car is not included, they would not be able to fix it even though i am having the exact issue listed in recall 18s08.
Tl* the contact owns a 2013 ford fusion. while pulling out of a parking space in reverse, a rattling noise emerged from the front of the vehicle. in addition, the "hill assist" and "traction failed" messages displayed. the contact also stated that the steering ability seized. the vehicle was towed to all american ford in point pleasant, new jersey where it was diagnosed that the steering rack failed. the contact also stated that the vehicle was previously repaired per an unknown recall regarding the steering rack assembly in june of 2015. the vehicle was not repaired again. the manufacturer was notified of the failure and filed case number: cas14489150. the approximate failure mileage was 75,000.
Has cracked steering drive motor mounting ear cowl leaking on ele motor and steering rack causing corrosion then rust jacking braking off motor mounting ear this is the 6th one in our fleet some lost steering
Power steering motor mounting ears are cracking due to corrosion we have some of them loose control of the steering this is a fleet car this is a common problem ford just replaced two for free thet out of warranty
Cracked steering drive motor on rack and pinion causing loss of steering cowl is leaking on drive motor and wiring harness causing corrosion then pushing the two parts apart then cracking the 4th one in our fleet to do this has 22170 miles on it
I was driving as usual. the car suddenly slowed down and the red warning sign came on and reads " engine coolant overtemperature ". at this point, the steering became difficult and the speed slowed to a crawl while we were in the middle of a highway. this put us ( my two children and i ) in so much danger! cars were honking and whizzing by us which scared my children. when we finally made it to the side of the road white smoke was coming out from under the hood. coincidentally, we just got a letter from ford that states a recall that described what happened to our car. safety recall notice 17s09 / nhtsa recall 17v-209
Car became difficult to steer and warning came on "power steering assist fail" i was driving my two children to school at the time!
Steering wheel is constantly coming loose. i am able to tighten it myself, vut within a couple of day it is loose again. i just tried to turn into my local walgreens and the steering wheel came off the bolt completely and just spun. i had no control of the vehicle.
Loss of steering has cracked drive motor on steering rack fleet car 3rd one with same problem cowl leak water on steering motor causing corrosion then rust jacking braking off mounting ear on drive motor common problem
Vehicles electronic steering assist service warning light came on while driving, but remained functional until the vehicle was parked and engine turned off. upon restart the service steering now light was on, with no power steering. luckily nobody was driving the vehicle when the steering system completely stopped working or that could have been catastrophic. took the vehicle to the dealer and they are claiming 1,700 to fix the vehicle that has only 42,000 miles and was properly maintained by them! the dealer explained that the vehicle does not have a recall on this part because of the year of the vehicle (although over half a million recalls on several others including ford fusions). this is unacceptable for ford to not stand behind their product especially when its a known safety issue. any help or advice would be greatly appreciated! thank you for your time.
My wife was driving with my two children. she made a right hand turn and the power steering went out. she almost ran into a truck that was traveling at approximately 45 mph. thank god that the truck swerved and a accident was avoided. a light came on that said power steering assist fault. after a lot of research i've found this is a common problem in certain ford models. i've talked to ford and they have informed me that this is not a recall. how can something so dangerous and with so many incidents not be there responsibility. it seems as if they could careless about the safety of there customers. $1950.00 later and it is fixed. now i have to worry about it happening again. very disappointed on how ford is handling such a dangerous issue. after further review and talking to multiple qualified mechanics i have come to the conclusion that the electric power steering system is in a place that it should not be. it can not handle the heat from the engine and catalytic converter. the module box was cracked which ultimately caused this issue. why would this crack. it's stationary. there is no reason why ford is not taking full responsibility for this faulty set up that will ultimately ending with a fatality if there already hasn't been.
I took a turn out of a parking lot and lost my electric steering completely. the dealership called it an "internal failure". they said the steering gear (or steering rack) came apart internally. they said there is no recall for this issue and it will cost me $2,200. it was very scary as i could barely turn the wheel. thank goodness i was still in a parking lot, and managed to turn into a spot away from moving vehicles.
After driving to the grocery store i noticed the steering wheel was loose. without turning it, there is about 1/8 inch of play now between the top and bottom of the wheel when pressing down on it. its now a little floppy/wobbly when driving.
Power steering assist fault which does not allow the car to turn on. the error message above is listed as the reason why the car will not start.
The engine issue:vehicle intermittently stalls while backing, and driving. the electrical throttle body was subject to a ford ' customer satisfaction program 13n03', that program has now expired, and any vehicles with the now malfunctioning throttle body will receive no warranty, or compensation for repair costs. when the vehicle stalls while driving, especially at highway speeds, this presents an extremely dangerous situation. the steering issue: two recalls were issued from ford regarding this issue. ford 13s06, nhtsa 13v232000 ford 15s14, nhtsa 15v250000 our vehicle wa not subject to the first recall, but was subject to the second. the recall work was performed by the original owner on may 15, 2015, the vehicle had approximately 30,000 miles at that time. the dealer inspected the steering gear motor for mounting bolt corrosion. the bolts were apparently found to all be intact, and a simple 'anti rust wax' was applied to the bolts. per fords directive, if any of the mounting bolts were missing/broken, a completely new steering gear assembly was to be installed. we purchased the car in the summer of 2017, with 55,500 miles on it. at just over 60,000 miles, the power steering failed while driving. this is my 16 year old daughters car, and all these mechanical issues have occurred when she is behind the wheel. the intermittent stalling, and most recently the complete loss of power steering thankfully did not result in accident or injury. fortunately she was driving in a 30 mph zone when the steering failed, and was able to allow the car to pull to the side of the road. she would have not been physically able to turn the vehicle, under other circumstances. our local ford dealer advised that ford would not assist in the steering repair. a subsequent follow up with ford directly verified same. both of these issues should be subject to a safety recall.
Stared vehicle up, parked at an idle epas (electric power steering) failed sending a message across the instrument cluster and making it difficult to drive as the steering was incredibly difficult to turn. set code c200b for steering shaft torque sensor which is the same fault that the previous fusion model had a recall for. replaced entire steering rack due to malfunctioning sensor.