Problems with 2012 Ford Fusion AIR BAGS

This car was leased from ford in 2012. it was returned to ford in 2015 when another vehicle was leased. ford continues to send us airbag recall notices on a car we leased and returned 4 or 5 years ago. ford has been advised they should have the records for the car since it was returned to tom holzer ford at the end of the lease. at this point they decline to make any effort to locate the car and correct this fiasco. someone may be at risk because of this refusal.

I took my vehicle to the dealer to get the air bag recall completed. the dealer called and said that my airbag light is on and would need to be diagnosed to make my airbags work and that i would need to pay to have the system diagnosed. i declined because my car is there for a recall. the dealer told me that if the light is on the airbags will not work. if true why are they wasting peoples time with this recall? i think this a definite safety issue.

Tl* the contact owns a 2012 ford fusion. the contact stated while her daughter was parking the vehicle, she noticed the air bag warning light was illuminated. sheehy ford lincoln of richmond located at 10601 midlothian turnpike, richmond, va 23235, (804)293-2212 was contacted and informed of the failure. the contact stated that the air bag was serviced in march of 2019. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate mileage failure mileage was 26,000. *tr

Tl* the contact owns a 2012 ford fusion. while driving at 30 mph and the contact was about to make a left turn, another vehicle crashed into the vehicle. the air bags did not deploy. the contact sustained chest and knee injuries that required medical attention. the contact did not know if the the other two occupants of the other vehicles were injured. the contact mentioned being slightly blacked out after the crash. a police report was filed. the contact's son in law drove the vehicle back to the contact's residence. the dealer and the manufacturer were not contacted and notified of the failure. the failure mileage was 116,061.

Takata recall: just purchased 2 months ago a 2012 ford fusion. i received a recall notice in the mail for the airbags being recalled. no problems leading up to my airbag light going on and staying on until the day driving it came on and wont go off, even after ford put the new airbag in. i would like this fixed.

I have a recall on my airbag

Takata recall - in feb 2019, ford headquarters sent me a letter telling me to schedule my recall repair. on mar. 11 i tried to do so and was put on a "waiting list" for parts. this week i received another letter from ford. it said, "parts are now available to repair your vehicle." but the dealer says it doesn't have any, that there are 125 people ahead of me on the list and that "first available" is the end of august. at that rate i doubt they'll have parts for me this year. ford is giving out false info in saying"parts are now available to repair your vehicle." are they giving your agency accurate info?

Takata recall. when fixing the airbag problem they return my car with everything broken that they touched parts were broken and damaged . ford attempted to fix some of the items but also made them worse when they repaired my dashboard but they will not fix the remaining items $6000 approximately in parts alone .

Hit a deer and the air bag did not deploy. moving at 45 mph sometimes on start up steering assist doesn't come on - parked today (05.29.19) advancetrac light came on and the car is making growling type noises.- driving parking lots and streets

No

The airbag system was recalled but the airbag light remained on.

2012 ford fusion. consumer writes in regards to airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js

Takata recall - ford dealership has failed to fix this cars airbag. i've made numerous appts that have either been cancelled or forgotten by the dealership due to unavailable parts, or human error. ive been told the parts were on order, the parts were unavailable, there were far too many recalls and the dealership couldnt mert the demand, and also completely forgotten altogether! dealership was supposed to call us to fix this after failed appointments and never followed through. my car was just updated with a $300 value loss because of it. this car is completely paid off.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. crossroads ford (2351 rte 9w, ravena, ny 12143, (518) 756-4000) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Takata recall. ford has not got the parts necessary to make the repair. i scheduled to have this done 6 weeks ago. now they say it will be june before they get to it since they don't have the parts. is there a time limit as to when they are supposed to have the repairs made ?

I had an accident with my car.it was basically a t bone accident to a large suv . it was a really bad accident but surprised that the air bags didn't deploy. i ended up going to the emergency and was told that i have muscle inflammation . i also hit the bottom of my right leg and have multiple bruises. i was wearing seatbelt that helped me but no airbag was activated.

While driving down the highway last night an alarm went off on my dash reading: "service power steering now" seconds later a second warning dinged explaining to "service advance trac". as well a picture lit up on the dash representing "advancetrac" service. my car started to veer right while i was holding the steering wheel. i tried straightening back to avoid hitting the cars next to me but the steering wheel was way off track, not aligned with my tires. this has never happened before so i am very concerned. once i was able to get home safely i looked up the issue & theres a recall for some of my exact car models. i checked my tires, reset my battery turned the wheel but no change and my car is still in good condition. the air bag sign is on now & has not went off. i have had another recall failure in the past that started while driving in the middle of traffic. i just hope i dont die during the next system failure.

Takata recall: received notice for my vehicle, contacted service department at olathe ford (kansas). was informed that parts were unavailable and that they would be unable to order them for 'months'.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gerald ford (208 hansen blvd, north aurora, il 60542, (630) 401-8097) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Takata recall my car was recalled but my dealer "ken wilson ford" in canton north carolina does not have the part. after attempting to have the repair completed the service manager jay told me to continue using the vehicle and i would be contacted in the future if a part became available. my concern is since there was no mention of a safety issue by the service manager that the repair will not be properly done once they do have the parts. can you help me find someone we can trust to make the repair properly once parts are available?

Steering wheel has been right for a little more than a month. dealership is unable to help me and i am still making payments on a vehicle that had a recall. 'takata inflator' i have an open recall for my airbags. i need answers on what to do next, selling a car with an open recall should be illegal.. i take my kids to school every morning. please help!!!

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). beach ford (2717 virginia beach blvd, virginia beach, va 23452, (757) 486-2717) indicated that the part may become available within weeks or months. the dealer made no mention of a loaner vehicle. the manufacturer was contacted to determine when the part would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. kelly ford (located at 420 cabot st, beverly, ma 01915, (888) 865-9541) was contacted and confirmed the part was not available. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford fusion. the contact stated that the power steering was faulty. the steering wheel seized and would not move. when the contact's son brought the vehicle home from college, the steering wheel was fine. when the contact attempted to drive the vehicle, the steering wheel seized again. the vehicle was included in nhtsa campaign number: 19v001000 (air bags). also, the power steering warning indicator was illuminated. the vehicle was taken to gillie hyde ford (610 happy valley rd, glasgow, ky 42141) where the mechanics only repaired the air bag and were waiting for the contact to give permission to service the steering wheel. the dealer stated that the vehicle was not included in any steering recalls. the contact was holding off on the steering repair until a recall was issued; however, the dealer stated that the vehicle was out of warranty. the power steering was not repaired. the manufacturer was made aware of the issue/problem on monday, 4/1/19. they said this vehicle was not covered under the recall. they refused to provide any assistance with checking the vehicle or making repairs. the failure mileage was 87,000. *tt*jb

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jerry's leesburg ford (located at 847 e market st, leesburg, va 20176, (703) 777-0000) was contacted and confirmed that the part was not available. the contact had not experienced a failure. parts distribution disconnect. *tt*jb

Takata recall - ford is limiting the number of airbags being sent to the dealership here in roanoke va to 6 per week. this will make it some 10 to 12 weeks before my car is repaired. additionally, i have asked a number of times here and at the ford dealership in manassas va if my vehicle was involved in this problem, and was always told no. why was ford allowed to hold back on this problem for so long? was there a coverup by ford of the problem?

Takata recall. so far my ford dealership nor ford motor co. has not contacted me about the recall of my airbag's. is there in fact a recall of my vehicle or not?

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). empire ford of new bedford (395 mt pleasant st, new bedford, ma 02746, (508) 996-5611) indicated that the part was not available. the contact was placed on a waiting list for the part for months. the dealer was contacted for several months and provided the part for the recall repair. the vehicle was repaired. the manufacturer was notified. the contact had not experienced a failure.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called bill marine ford (1182 w main st, wilmington, oh 45177, (937) 382-3858) and was informed that the parts were not available. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received a recall notice for nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called dovi motors inc. (263 tompkins st, cortland, ny 13045, (607) 756-2801) who stated that the parts were on backorder. the vehicle was not repaired. the manufacturer was contacted and did not assist. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to germain ford of beavercreek (2356 heller dr, beavercreek, oh 45434) who stated that ford had not provided parts. the manufacturer was notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford fusion. while driving approximately 10 mph and attempting to turn left, the steering lost power without warning and the service power steering indicator illuminated. the manufacturer was made aware of the failure and stated that there was a recall regarding the air bags. the nhtsa campaign number was not available. the contact was informed to call the dealer and that both the steering and air bag would be repaired for free. the vehicle was taken to five star ford stone mountain (678-384-4242, located at 3800 us-78, snellville, ga 30039) where the contact was informed that the steering would not be covered. the contact called the manufacturer back and was informed that the representative who stated that both parts would be covered made a mistake; therefore, the steering would not be covered. the vehicle was not repaired. the failure mileage was not provided.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called mark thomas ford (3098 state rte 5, cortland, oh 44410, (330) 638-1010) and was informed that the parts were on backorder. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called jim tidwell ford (2205 barrett lakes boulevard, kennesaw, ga 30144, (770) 427-5531) and was informed that the parts were not available. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the vin was unknown. the contact had not experienced a failure.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact called the freeholh ford dealer (732-462-3131, 8570, 3572 u.s. 9, freehold, nj 07728) and it was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact called an unknown ford dealer in canby, oregon and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. fairway ford (366 w main st, canfield, oh 44406, (330)-533-3673) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 17v024000 (air bags). riverside ford lincoln (2089 riverside dr, macon, ga 31204, 478-464-2900) was contacted and confirmed that parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact called inskeep ford at 317-462-147 (located at 2651 w main st, greenfield, in 46140) and was confirmed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. washington ford (507 washington rd, washington, pa 15301, (724) 223-5100) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 17v024000 (air bags); however, the parts were not available. the dealer (phil long ford of motor city, 1212 motor city dr, colorado springs, co 80905, 719-694-3487) was contacted and confirmed that parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

At 2:00am 12/19/2018 i was parking in front of a resturaunt to order food my steering wheel was working just fine. after coming back outside to leave to go home the steering was very difficult to move. i couldn't turn left or right.

Tl* takata recall. the contact owns a 2012 ford fusion. while driving 15 mph, the steering wheel seized while attempting to park. when the contact returned to the vehicle, the steering wheel was locked and the power steering assist indicator illuminated. the contact called classic ford lincoln of columbia (177 greystone blvd, columbia, sc 29210, (803) 779-3673), but no assistance was provided. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the contact stated that the vehicle was included in nhtsa campaign number: 17v042000 (air bags). the failure mileage was 162,000.

Takata recall. i received mail stating there was a recall involving defective airbags that could cause potential harm or death upon impact. i made an appointment with the ford dealership closest to me to make an appointment for a replacement. ten days went by and i called to check the progress and i was told the items were unavailable until the end of december. currently i feel like i am unable to drive my vehicle because of the danger it poses to me and any of my passengers. and it looks like i wont't be able to drive again for several weeks.

Takata recall. dealer has not yet had replacement airbags.

Takata recall. i received a form regarding the airbag settlement. my concern is that i am driving a car around with a potentially defective or dangerous airbag and ford has not recalled my vehicle yet. i would like someone to assure me that my auto safety system is not going to endanger me.

Takata recall - still have not received replacement airbag.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact received notification of nhtsa campaign number: 17v024000 (air bags); however, the parts were not available. the dealer (ronnie watkins ford, 101 george wallace dr, gadsden, al 35903, 256-543-9400) was contacted and confirmed that parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

I have been on a 9 month waitlist to have airbag replaced. dealer stated no parts. i am very concerned!

Takata recall it's stated that this recall was acknowledged january 2017. it's almost been 2 years and we are still driving around with a potentially fatal recall needing to be fixed in our car. i've been into a ford dealer multiple times and they are unable to do the repair because i have not received a notice to come in and the parts are not in. the airbags deploying and shooting metal is a pretty serious issue and we would really appreciate having this issue taken care of sooner rather than later.