Problems with 2012 Ford Fusion STEERING

Tl* the contact owns a 2012 ford fusion. while driving 35 mph, the low tire pressure warning indicator illuminated. the contact pulled over into a fuel station and applied air to the front passenger tire. upon restarting the vehicle, the power steering completely failed without warning, and "service power steering now" appeared on the instrument panel. in addition, the service auto track warning indicator illuminated. the vehicle was towed to village ford (23535 michigan ave, dearborn, mi 48124, (313) 565-3900). the dealer diagnosed that the power steering failed and the steering column needed replacement. the contact would be responsible for the repair cost. the manufacturer was notified of the failure and stated that the vehicle was not included in a recall. the contact stated that the failure was linked to nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the failure mileage was 170,000.

Tl* the contact owns a 2012 ford fusion. while driving 45 mph, the steering wheel became difficult to turn and the power steering assist indicator illuminated. the driver was able to drive the vehicle into a parking lot. the vehicle was taken to an independent mechanic where failure codes: c1277 (steering angle) and c1963 (stability control power steering gear) were located. the vehicle was not repaired. the manufacturer provided case number: cas22322065 and stated that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the dealer was not contacted. the failure mileage was 39,713.

Driving down i35 at 75 mph advance trace came on and lost steering as it took it to the nearest dealer and said rackandpinion need replaced to get system to talk no steering on vechel i see recall on this but dealer says it is not and i must file a complaint on ford i order to get it fixed with out paying 2600 for repair

Tl* the contact owns a 2012 ford fusion. while the contact's son was driving the vehicle, the power steering warning indicator illuminated. he was able to drive the vehicle home without power steering ability. the contact drove the vehicle to an independent mechanic who diagnosed that the power steering failed. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the dealer was not contacted. the failure mileage was 105,000.

Tl* the contact owns a 2012 ford focus. while driving 5 mph, the vehicle lost power steering ability and the power steering warning indicator illuminated. the contact restarted the vehicle and the failure recurred. the contact notified the manufacturer of the failure and was referred to nhtsa. the vehicle was not diagnosed or repaired. the dealer was not contacted. the failure mileage was 75,000.

Tl* the contact owns a 2012 ford fusion. while driving, the steering wheel seized and became difficult to turn. also, the traction control warning indicator illuminated. the contact coasted the vehicle over to the side of the road and powered off the engine. the vehicle was restarted, but the failure recurred. the contact drove home without power steering ability. the contact called ford of monroeville (3696 william penn hwy, monroeville, pa 15146, (412) 856-0600) and scheduled a diagnostic appointment. the vehicle was not taken to a dealer and was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000. *as the consumer stated the vehicle was repaired at the owner's cost and wants to be reimbursed for the repairs. *tr

I was driving and my power steering went out i almost lost control it is still out and every part store i go to shows me there is a recall and its hurting me to drive but this is the only transportation i have for me and my kids i called ford to fix this but they would not and its going to cost me $2,000 to have it repaired the money that i don't have

Tl* the contact owns a 2012 ford fusion. the contact stated that the power steering was faulty and the steering wheel could not be turned. the vehicle had to be left at the scene of the failure. also, 'service power steering' appeared on the instrument panel. the contact called an independent mechanic who stated that the vehicle's warranty was expired. the manufacturer was made aware of the failure. the dealer was not contacted. the vehicle was not diagnosed or repaired. the failure mileage was 151,000. the vin was invalid.

'takata recall' i was driving on a city street approx. 40mph when all of the sudden lights and sounds on dash board went off stating service power steering and service advance auto trac after pulling over turning the car off then back on you no longer could steer or drive the car.

Tl* the contact owns a 2012 ford fusion. while driving approximately 40 mph, the power steering failed without warning. the contact stated that it was difficult to maneuver the vehicle. the vehicle was not diagnosed or repaired. the local dealer was not contacted. the manufacturer was informed of the failure. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the approximate failure mileage was 92,708.

Driving down the road at 20 to 30 mph advancetrac light on the dash and i lost power steering.

Tl* the contact owns a 2012 ford fusion. while driving approximately 50 mph, the power steering suddenly failed and the power steering warning indicator illuminated. the contact stated that they were able to pull the vehicle to the side of the road. the vehicle was towed to an independent mechanic who diagnosed that the power steering failed and needed to be replaced. the vehicle was not repaired. the contact called robbie roberson ford (located at 2825 memorial dr, waycross, ga 31503, 912-283-3131) and was informed that the warning indicator meant that the power steering failed. the vehicle was not taken to the dealer for repair. the manufacturer was not informed of the failure. the approximate failure mileage was 120,000.

Tl* the contact owns a 2012 ford fusion. the contact stated that the power steering stopped functioning when the air pressure in the tires was low. in addition, the power steering became difficult to turn and the tire pressure warning indicator illuminated. crain ford of jacksonville (1800 school dr, jacksonville, ar 72076, (501) 436-4950) was informed of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 115,000.

Tl* the contact owns a 2012 ford fusion. the contact stated that the steering wheel failed to turn and the power steering fault indicator illuminated. the contact called sames motor company (6001 san dario ave, laredo, tx 78041) to notify them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 60,000.

Ford 2012 fusion sel power steering control module failure: after receiving ford recall notice 15s18 regarding the power steering control module, i returned my car to the local ford dealership on 08/06/15 to have the recall complied with. after completion of the recall, the service receipt noted no replacement parts were installed, only a "reprogram of the power steering control module". now in june 2019, the car has displayed a "power steering assist" fault on the instrument cluster 4 times within the last 6 days. the fault code did extinguish after turning the ignition to "off" and restarting the car. this happened twice when the car was cold after sitting and backing up from a parking space, once after the car was driven, but after startup and engaging "drive", and again hot when backing out of a parking spot. today i drove the subject car to the local dealership and discussed my options for repair with the ford service manager. he explained that the probability of the power steering control module was pretty high and the faults would continually get worse (more often?) with time. he explained that once the recall was complied with, ford considers the recall closed and any repairs/ faults after the recall at that time were the responsibility of the customer at the estimated cost of $2,220. the service manager offered a diagnostic check for $119. i decided not to have the diagnostic service performed believing that the service manager's opinion of the faulty power steering control module and my experience were enough to conclude a faulty power steering control module. it seems that the faulty module, especially because it was never replaced at the time the recall was complied with, should be the full responsibility of ford. the part is bad! it just didn't test bad at the earlier date. it still proved bad/ faulty.

Power steering assist message appeared on display. checked manual. said to turn off and restart. did that and it disappeared. it continue to happen more frequently. took it to ford dealer. yes there was a recall on the power steering control module. (15s18). this recall is only good for 10 years or 150,000 miles. my vehicle has 152,000 miles. said i did not qualify for recall. called ford customer service and was told there was a program (15n01) update and dealer would need to submit approval request. did these steps and dealer said it was denied so to fix problem i will need to assume the cost myself.

Power steering assist is lost instantly and steering wheel difficult to move but still possible. service engine soon light come on but no other indications. after over night the problem is fixed only to return later.

Electric power assist steering seized up and almost impossible to turn when at a stop, harder to turn than manual steering. there is a recall for this: ford # 15s18, nhtsa # 15v340000 but upon contacting local dealership and ford they say my vehicle is not in that recall, unsure of how it isn't because it is in the date period and manufactured at hermosillo, mexico.

Tl* the contact owns a 2012 ford fusion. while driving approximately 70 mph, the steering wheel seized without warning. the contact restarted the vehicle, but there was no power steering ability. the vehicle was not repaired. the contact called plaza ford (1701 belair rd, bel air, md 21014, (410) 838-3100) and was informed that the vehicle was previously repaired in 2015 per nhtsa campaign number: 15v340000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 125,000.

Steering went out ford put in new steering that went out 2 days later ford said it was not a recall issue now i have to bring car back monday 6/10/2019 i did research and found out there could be thermal issues that ford is hiding with heat shields said when the car flashes steering problem it went out about 15 min later i was parked at store and started car no steering drove 100 ft to auto shop they reinstated and told be to bring to ford for possible recall

Steering locked up while driving, took into dealership said it was the control arms 2 weeks later same thing happened, steering locked up

Power steering makes a scraping noise when you turn the steering wheel. sometimes it gets harder to turn and there are noises associated with it. it has happened to me while stationary and while driving when turning. i am afraid that power steering will fail on that car leaving me on the side of the road or even put me at risk for an accident.

Hit a deer and the air bag did not deploy. moving at 45 mph sometimes on start up steering assist doesn't come on - parked today (05.29.19) advancetrac light came on and the car is making growling type noises.- driving parking lots and streets

When i started my 2012 ford fusion as normal, the power steering didn't work and the warning lights "service advancetrac" and "service power steering now" appeared on my dash board. i have had the recall work done previously but apparently the problem was not properly addressed as i have the same issue occurring. is there any recourse for owners of this vehicle other than paying ridiculous money to repair it myself, even though this is clearly a manufacturing error?!?

Note: mileage on vehicle approximately 106,000 miles. car regularly serviced and well maintained. went to the store in the vehicle. upon getting back in the vehicle it did not want to turn on. after a while the vehicle did turn on and as i was putting the vehicle in reverse while in the parking lot, and a bunch of error malfunction messages/codes appeared on the dash upon driving. the steering wheel became hard to/ would not turn upon driving. i was able to move the vehicle out of harms way. this is a major safety issue and could quite possibly harm/kill lives. this vehicle has has no service issues and i had no warning.

The "service advancetrac" and "service power steering" warnings showed up while driving down the interstate but was able to maintain control. after turning off the car and turning it back on, the power steering warning changed to "service power steering now" and there was total loss of steering control. the car was taken to a ford dealer and serviced under the recall 15v340000. two weeks later, while driving down the same interstate highway, the two service warnings showed up again. like the first time, after turning the car off and on, there was total loss of steering control. the car was taken back to the dealer for servicing but this time the car's computer apparently produced codes outside of the realm of the recall while still affecting the same system. the repair cost for the second visit was about $1,500. car mileage is only 95000.

Tl* the contact owns a 2012 ford fusion. while driving 35 mph, the steering wheel became difficult to turn to the right and the traction control warning indicator illuminated. the vehicle stalled in the middle of the road. the vehicle was restarted and was towed to walterboro ford (located at 902 bells hwy, walterboro, sc 29488, (843) 549-5581) to be diagnosed. the results were unknown at this time. upon investigation, the contact associated the failure with nhtsa campaign number: 15v340000 (steering). the manufacturer was notified. the failure mileage was 215,000.

Tl* the contact owns a 2012 ford fusion. while driving various speeds, the steering wheel became difficult to turn and the traction control warning indicator illuminated. the vehicle was taken to prince ford of douglas (109 westgreen rd, douglas, ga 31533, (912) 384-2600) where it was diagnosed that the power steering needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was unknown.

Tl* the contact owns a 2012 ford fusion. while operating the vehicle, the "power steering failure" indicator illuminated. the dealer was not contacted. the manufacturer was made aware of the failure and stated that there was no recall. the vehicle was not diagnosed or repaired. the failure mileage was approximately 100,000.

I was driving as normal, went to pick up my siblings to go see our dad. a couple minutes after driving from getting my siblings, my car message center said service power steering and service advancetrac. i was able to make it to my destination without any steering problems. i turned my car off when i got to my dad's and when i turned it back on to leave the steering wheel was locked and my message center said to service power steering now and service advancetrac. 3 days later i have a low tire pressure warning.

Power steering recall- my son was driving home when his power steering went out. this was recently fixed by the recall in aug 2017, and it went out again. he nearly was hit due to the car veering when he was driving. this needs addressed and fixed again!! he cannot afford to pay $1500+ to get this fixed again!

As i was driving home from work my steering wheel became extremely hard to turn causing me to barely miss running into the back of a 18 wheeler. luckily i wasn't far from my daughters house. i made it there but could not park. car had to be pushed straight back into a spot. now the steering wheel is completely locked. car will start will move straight forward or back. can not turn the wheel at all

The power steering assist error message displayed upon starting my car. the next day the service advancetrac error message also appeared. i did not have any prior issues with the power steering. the ford dealership stated that my particular car was nor under recall, since i have a 3.5l motor. the advises me that a new epas gear was needed and the repair was estimated to be about $2000.

Tl* the contact owns a 2012 ford fusion. while the contact's daughter was driving in reverse, the steering wheel became difficult to turn. an unknown message displayed on the instrument panel regarding the power steering. the vehicle was not able to be driven. the contact associated the failure with nhtsa campaign number: 15v340000 (steering). the contact called sarasota ford (located at 707 s washington blvd, sarasota, fl 34236, (888) 349-4989) and notified them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 160,000.

My son was driving home when his power steering went out. we checked under the hood, and the plug for the power steering is missing. i'm so glad he or anyone else wasn't injured.

Tl* the contact owns a 2012 ford fusion. while the contact was adding air to one of the tires on the vehicle, the "service power steering now" and "service advancetrac" messages appeared on the instrument panel. also, the steering ability became difficult while driving to the contact's residence. the vehicle was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was 117,000.

Tl* the contact owns a 2012 ford fusion. while driving approximately 20 mph, the "service power steering now" message appeared and the vehicle lost power steering ability. the vehicle was taken to an independent mechanic who determined that the power steering sensor failed and needed replacement. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 125,000.

Power steering assist fault indicator. vehicle lost power steering and had to be parked. after vehicle sat few hours the power steering reset and the indicator was off and everything back to normal. wife is now afraid to drive vehicle in case it happens again.

I informed my ford dealer during an air bag recall that i was also experiencing problems with the steering on the car. regardless if the car was moving or stopped, turning the steering from the 12 o'clock position either right or left, it would try to "jump" to the 10 or 2 o'clock position. it was disturbing enough that my wife would no longer drive the car. after diagnosis, the dealer informed me the problem was with the power steering gear assembly, the repair cost would exceed 2000 dollars. ford has had so many problems with the steering on these cars that the nhtsa issued a recall on this a couple of years ago (15s18). the problem is severe enough that ford has extended the warranty for the power steering assembly to 150,000 miles (15n01) my car has 82,000 miles on it. the warranty only works if certain diagnostic trouble codes pop up during diagnosis. since my car did not suffer a complete failure i was not covered under the extended warranty. if you read through the nhtsa complaints, many consumers had complete power steering failures but also did not meet fords requirements for warranty repair! if you view nhtsa complaint section on the 2012 fusion. there are a total of 1601 complaints as if this writing for this vehicle - almost 50% deal with just the steering! the nhtsa has completely let ford off the hook on this issue. instead of insuring the public safety, the nhtsa has allowed ford to create a new income stream. is the nhtsa waiting for a ford owner to lose control of their car and slam into a mini van full of kids before requiring the manufacture to completely rectify this safety hazard? reprogramming a control module and allowing the manufacture to refuse to provide extended warranty repairs is not cutting it.

2012 ford fusion power steering failure almost set off recalled passenger side airbag with young passenger i. front passenger seat. i was making a u-turn doing about 7 mph when i lost power steering and nearly hit the car pulling out from the service station. loss of power steering could have caused fatality or serious injury to my passenger due to the faulty airbag deployment. i purchased the pre-owned vehicle on 4/19/2019. lost power steering on 4/20/2019. the vehicle is at the dealer as of today 4/22/2019 for the airbag recall but, delaet is saying ford may not cover the power steering recall if diagnostic machine doesn't produce certain costs. this is a huge safety issue! loss of power steering + faulty airbag = serious injury or death. any report of power steering loss should = safety recall.

There's a intermittent power steering failure. that's dangerous because is impossible drive when the failure appears.

Advanced track service power steering

Power steering assist failure message showed up on the dash december 2018 and just recently appeared on april 9, 2019. there was no power steering at all and made impossible to drive. car was recently purchased in july of 2018 and it was used.

While driving down the highway last night an alarm went off on my dash reading: "service power steering now" seconds later a second warning dinged explaining to "service advance trac". as well a picture lit up on the dash representing "advancetrac" service. my car started to veer right while i was holding the steering wheel. i tried straightening back to avoid hitting the cars next to me but the steering wheel was way off track, not aligned with my tires. this has never happened before so i am very concerned. once i was able to get home safely i looked up the issue & theres a recall for some of my exact car models. i checked my tires, reset my battery turned the wheel but no change and my car is still in good condition. the air bag sign is on now & has not went off. i have had another recall failure in the past that started while driving in the middle of traffic. i just hope i dont die during the next system failure.

I was driving 25 mph and the steering wheel got hard to turn now is too hard to turned

I was driving my 2012 ford fusion to work one day when suddenly i got an alert reading "service power steering now" and was no longer able to use my power steering which made turning extremely difficult. i was on a highway and had to pull over and park in the closest fuel station.

Tl* the contact owns a 2012 ford fusion. while driving 25 mph, the contact heard an abnormal noise and the steering wheel became difficult to turn and the steering assist failure warning indicator illuminated. the contact was able to park on the side of the road and had the vehicle towed to her residence. the contact stated that the vehicle was repaired per nhtsa campaign number: 15v340000 (steering). the contact called pat & dan's delbalso ford (located at 249 market st, kingston, pa 18704, (570) 288-4501) where it was diagnosed that the steering rate needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 153,000.

The steering wheel is hard to drive and "steering power system" on dashboard.

Tl* the contact owns a 2012 ford fusion. while attempting to drive out of the parking lot, the power steering failed and caused the steering wheel to seize. the vehicle was towed to all american ford in paramus (375 nj-17, paramus, nj 07652) where it was diagnosed that the steering column needed to be replaced. the ford manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the approximate failure mileage was 70,000.

Driving when all of a sudden i could not steer my car. power steering assist fault message.