Problems with 2010 Ford Fusion STRUCTURE

Driver side door handle will not unlock from inside car; can only open driver's door from outside

Tl* the contact owns a 2010 ford fusion. the contact stated that the rear driver side door handle was inoperable. the contact stated that the door handles were replaced by ford of monroeville, 3696 william penn. hwy, monroeville, pa 15146 n four separate occasions. the vehicle was not repaired again. the manufacturer was notified of the failure. the approximate failure mileage was 104,479.

The driver side door latch is broken and is not latching which means the door is not closing. i discovered this when parking my car, exiting like i have done the entire time i've had my car, coming back, opening the door, and going to close it and it not latching. i thought something was in the door frame preventing it from closing but upon looking closely, the latch is freely moving and not locking with the door frame. i looked this issue up to see if it was an easy fix (which it is not) and there have been other ford recalls for this same issue which my car is not covered under. there have also been multiple other ford customers with the same issue with all different makes and models that have that also were not covered under the warranty. this is a huge safety issue that many ford owners are dealing with but only select few makes and models were covered under the recall. now i have to bring my car into the dealership and pay a huge bill to get this fixed even though this should have never happened and it was nothing i did. i don't have many issues with my ford, which i consider myself lucky for. but this hazardous issue needs to be resolved. i spoke with ford and they said they cannot do anything for me since i'm not covered under the recall.

Driver side door does not open from outside the vehicle. outside door handle does not work nor move. this is dangerous for the driver and passengers: because car has "bucket style" front seats. driver cannot move from front passenger to/from driver side seat. to enter auto, driver enters front passenger door, reaches over the center console to driver inside door handle, opens driver door from inside, exits auto, enters (the now open) driver side door. in unsafe neighborhoods this puts the driver and his passengers in unnecessary danger. this driver is unable to drive the car with the driver side door unlocked, so in event of a crash/accident, the driver cannot be removed, from the crashed damaged car, the broken driver side door handle cannot be opened by a first responder/rescuer. the driver is in unnecessary danger. the local ford dealership, examined the driver's door and reports: "outside door handle is stuck, will not open. pulled door panel off and found that lock and rod from handle to latch has rusted, and rotted, causing rod to break in half, rod needs to be replaced. part has been ordered and should be here by 12-16-2019." in the past, the driver side inside door handle has been repaired three (3) times due to faulty mechanisms. there is concern that this extra use of the inside handle may again break the inside handle, trapping the driver inside the car, with no way to exit. the local ford dealership: grieco ford of fort lauderdale 1333 n. federal highway fort lauderdale, fl phone: 1.954.390.6530 i paid: $139.95, on 12/11/2019. i was told that to repair this dangerous auto condition will cost an additional $373.00. total cost to repair dangerous auto condition is $512.95 ford corp. should reimburse customer for these unexpected costs, $512.95. 4 properly working auto door is a safety issue.

Sun roof..arms that are holding window are made of plastic and are breaking down...afraid this will cause window to fly off cars and seriously hurt someone.

Tl* the contact owns a 2010 ford fusion. the contact stated that the driver's door failed to open and close properly and could not be opened from inside the vehicle. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign numbers: 17v210000 (latches/locks/linkages) and 15v246000 (latches/locks/linkages); however, the vehicle exhibited the same failure as the recall campaigns. the dealer and manufacturer were not contacted. the approximate failure mileage was 100,000.

The door handle locking system on the driver's side broke on my 2010 ford fustion my car was stationary in a garage. i unlocked driver door, sat in driver seat and suddenly door latch is broken and i'm unable to open the door from the inside. i had to roll down the driver window in order to open the door from the outside. i noticed that the door no longer locks either. brought car to my dealership who said no recalls were available so i had to pay 182.45$ to get my door latch fixed. this is a safety concern and there should be a recall because i was no longer able to park and lock my car. please issue a recall for this part. not impressed with ford at the moment.

1- driver side locked handle broken won't locked, 2-check fuel fill inlet and engine light turn 3-power steering problem

I was involved in a direct hit accident at approximately 50-55 mph. neither of the front airbags deployed in the car.

Tl* the contact owns a 2010 ford fusion. the contact was unable to open the front driver's side door. the vehicle was taken to conway heaton inc ford (810 n 3rd street, bardstown, ky 40004) where it was diagnosed that the driver's side door handle assembly failed. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 107,214.

The driver side front door lock and handle to open the door stays out. it will not lock or open from the inside, have to roll down the window and open it from the outside and us my key to lock that door only. the rest of the doors lock with the automatic key lock. i was in park, with the car running and tried to open it and it would not open from the inside. ## vin passed ## ford fusion 2010 ##

Door handle especially drivers inside latch has broke twice leaving me unable to exit the car. also will not allow you to lock the car. happen in 2015 and now 2018.

The interior door latch on the drivers side no longer opens the door. you must roll down the window and reach outside the vehicle to open the door. this occurred june 2018 as i was attempting to get out of my car at my home. while doing research on this problem i noticed that many fusion owners have had this same problem. additionally, other ford vehicles(2013-15 ford cmax & ford escap, 2012-15 ford focus, 2015 ford mustang & lincoln mkc and 2014-16 ford transit connect) have a door latch recall but not the fusion. it is definitely a safety issue when you are unable to open the car door in a normal way.

The drivers door handle was fixed that was covered by a recall. however, now both front door handles are broken and the waterford, michigan dealeership where we purchased it says the cost is about $140.00 each to fix. how can a recall be completed when the same problem keeps reoccuring?

My driver side door is no longer operational from the inside. this happened while i was parked. you can roll down the window (if it's not frozen shut) and reach to the outside to unlatch from the handle. this creates a safety issue.

I had only had my car for 6 months before 3 of the 4 interior door handles broke. now, in order to get out of the car, i must put the window down, reach out and open the door, and then put the window back up. this has also affected several coworkers that have 2010 ford fusions as well. they appear to be made very cheap using plastic. that isn't going to work and need it to be more reliable for longetivity purposes. this should be a recall if it hasn't already been. first, the metallic covering partially came off 1 of the handles causing it to cut my hand. the other 2 handles are dealing with the spring breaking.

I have two complaints. 1) takata recall, ford sent me the notice about 3 years ago and ford recall and ford mechanic shop said that ford had not made any replaceable air bags these past three years. i just called this week. 11/2/17. again no airbags had been made. the vehicle could be effected with driving or stationery. 2) door latch stop working and there was a recall on the ford cars and many recalls that dated back in 2015, but not on the ford fusion 2010? why? many owners had complained about the ford fusion cars. see:last week's recall covers 389,585 2012-14 ford fiesta and 2013-14 ford fusion and lincoln mkz cars. ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. if a user latches the door, there is potential the door may unlatch while driving. ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. dealers will replace all four door latches.in march, ford recalled 213,000 2011-13 explorer suvs and police interceptor utility vehicles in north america because the spring that controls the interior door handles may prevent the door from latching completely. ford said it was a different issue than the new recall. in january, ford recalled 204,945 2010-13 taurus, lincoln mks and police interceptor. nhtsa upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. nhtsa received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. this is a serious safety concern as far as i can tell. fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because ford "doesn't just sell the spring you have to replace the entire unit."

Driver side door will not open from inside. i tried to open the door from the inside and something snapped and i was trapped in my car until i figured out that i could roll down the window and open it from the outside handle. the car was stationary in my garage when it happened.

Driver door latch spring broke. drivers door opened while driving on interstate. i-4 in tampa florida. at speed limit of 70 mph. had to hold door shut with hand till i could get off road safely. ford would not cover under present recall of this problem. on newer models. costing me almost $400 for the repair.

My 2010 ford fusion has a " power steering assist fault" msg as well as a "service advance trac". these both came on 8 days ago (8/18/2017), within a few minutes of each other. the "power steering assist fault" msg came on when i started my car up. i was able to drive the car, but after about 2 miles or so the "service advance trac" msg came on. i had a diagnostic done that day and no faults came up even though the messages were still displayed on dash screen, and i still had no power steering. i have no power steering at this time. steering is extremely difficult. i have been in contact with the dealership, but as yet, my calls have not been returned. additionally, i called the national ford hot line and got no where. this is a huge safety concern and needs to be addressed and repaired immediately. i am sure that my vehicle is not the only 2010 having this problem. i understand that there is a nation wide recall on numerous vehicles with this exact same issue.

Tl* the contact owns a 2010 ford fusion. the contact stated that the front driver side interior door handle did not work when he attempted to open the door. the contact stated that the outside door handle worked normally. the vehicle was driven to bloomington lincoln (1001 clover drive bloomington, minnesota 55420) where it was diagnosed that the interior door handle fractured and needed replacement.the vehicle was repaired. the manufacturer was not notified. the approximate failure mileage was 87,000. updated 08/22/17*lj *cn

Purchased used 8/1/14, was not informed of any recalls or issues by dealership. april 2017 after learning by searching on google that there was a recall on fuel tank/system. spoke with ford corp. which emailed the recall process step by step, was influenced to mention the throttle body which was covered under ext. warranty. took to dealer in tucson, az jim click ford. after 3 hours of possessing vehicle i received information that fuel tank/ system and throttle body were not affected and no work was required and even after agreement by ford corp. and the sales rep. that no diagnostics fee would be charged. i spent 3 hours arguing that it was covered by warranty and recall. found out later throttle body is recalled issue, that's why ext. warranty. issues with fuel/ air intake required inspecting throttle body. discovered extensive carbon build up and the fuel tank had evidence of rusting. jim click ford of tucson damaged vehicle from driver side to pass. side in center of vehicle including main frame. changes to the sync and computer became noticeable due to upgraded options that had never been usable. ignition switch had been removed and replaced with cheap rubber, lighting no longer existed( light for on/off, acc), was told spark plugs and boots needed to be replaced and they had begun work (without permission). later that week plugs had been pulled nd inspected, only one plug was no good (had them replaced in december by close family friend who owns mechanic shop 40+ years. employees left box of approx 50 new jim click coffee mugs, foot prints on passenger door, stole debit card, threw girlfriends underwear and bras out of bag and spread out in trunk.

Driver side door flies open while driving. *tr

Tl* the contact owns a 2010 ford fusion. when the contact was exiting the vehicle, the door handle was pulled and an abnormal cracking noise was heard. the contact stated that the door failed to latch. as a result, the driver had to hold the door closed while driving. the vehicle was taken to the dealer where it was diagnosed that the front driver's side door handle fractured and needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 78,000.

Tl* the contact owns a 2010 ford fusion. while the vehicle was parked, the front driver's side door handle fractured from the inside. as a result, the contact had to open the door from the outside in order to exit the vehicle. the vehicle was taken to a dealer where it was diagnosed that the door handle needed to be replaced. the vehicle was not repaired due to part unavailability. the manufacturer was not notified of the failure. the failure mileage was 64,000.

The door latch has a broken spring tab potentially resulting in a condition where the door will not latch. this also prevents the driver from opening the door to get out as teh door handle no longer functions. this broken condition is at all times of operating the vehicle. based on an internet search this is a widely common safety defect for 2006 - 2010 ford fusions, mercury and lincoln sister models

Takata recall- my car stalls and doesnt turn all the way. if i slow down or stop the car will give out i got a diagnostic done three times and three different things came up and i got all the fix but it still do the same thing i see other people that have the same car have the same problem i was on the expressway when this did this this is very dangerous

Tl* the contact owns a 2010 ford fusion. the contact stated that the interior driver side door handle fractured and was difficult to open in case of an emergency. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 80,000.

Tl* the contact owns a 2010 ford fusion. when the down button was depressed on the front driver's side window, the window failed to roll down. the contact also stated that the front driver's side door failed to open from the inside. the contact had to exit the vehicle from the front passenger side door. the vehicle was taken to a dealer where it was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 99,000. the vin was unavailable.

The interiod driver's door latch has stopped working. i cannot open the door from the inside.i can pull the latch handle, but nothing happens. i have to roll down the window and open the door from the outside. my 2010 fusion has 86,000 miles.this is a major safety concern in that i am basically trapped inside the vehicle.

While driving into a moderate left curve on a narrow two lane city street there was a loss of power steering. this resulted in loss of control allowing the car to jump the curb and into a fire hydrant. no airbags deployed one minor injury to a passenger. car was totaled. no tickets were issued. the car was under a recall 15s34for some problem with the ptcm and fuel tank and canister purge valve and was scheduled to repaired 04/27/16. recall was first recevied on 01//2016 but the repair ok was received in 04/16. there is also a preliminary evaluation by the office of defects investigation on the loss of power steering on this yr ford fusion.

Tl* the contact owns a 2010 ford fusion. after the vehicle was driven and parked, the contact attempted to exit and the driver side door would not open from the inside. the contact did not take the vehicle to the dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the vin was unknown. the approximate failure mileage was 60,000.

Drivers side interior door latch broken.

Tl* the contact owns a 2010 ford fusion. the contact stated that the driver side door did not open from inside the vehicle. the vehicle was taken to a dealer where it was diagnosed that the inside lining failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 100,000.

I was driving my car, and with no warning the orange wrench appears and loss of acceleration occurs. had to pull over and restart the car. this happened 3 times today and could have potentially caused an accident each time. there is apparently a throttle recall, but does not include my 2010 ford fusion. not sure what i need to do.

Daughter was driving on fm road on coming vehicle on wrong side struck daughter car head on. daughters car caught on fire, seat belts locked or froze passenger unable to unlock seat belt. daughter died passenger received burns to hands.daughters car was in motion.

Interior driver side door handle would not open door. made appointment with ford service to check safety problem issue. ford replaced and corrected interior door handle issue. cost was approximately $260.00 dollars. *tr

My 2010 ford fusion drivers door handle broke from the inside

Driver's side door cannot be opened from the inside. in the event of an emergency i cannot open the drivers side door unless i roll down the window and open from the outside of the vehicle. *tr

Tl* the contact owns a 2010 ford fusion. the contact stated that while at a traffic light and releasing the brake pedal, the vehicle accelerated independently to 60 mph. the contact lost control of the vehicle. the vehicle was taken to the dealer where it was diagnosed that the front driver side floor mat interfered with the accelerator pedal and needed to be replaced. the vehicle was repaired however, the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 25,000. updated 4/6/15*cn updated 4/29/15*cn the consumer stated there was something more than the floor mat causing the vehicle's failure. updated 10/9/15*js 11/15/2015 *js

Driver's side, inside door handle broke had to roll down window, reach out and open using outside handle part that broke appears to be made out of plastic common problem. *tr

Takata recall i have two complaints. 1) takata recall, ford sent me the notice about 3 years ago and ford recall and ford mechanic shop said that ford had not made any replaceable air bags these past three years. i just called this week. 11/2/18. again no airbags had been made. the vehicle could be effected with driving or stationery. another problem with this car is that if i park on my driveway and it rains when i open the driver door i see water all around the door jamb.

Drivers inside door handle broke will driving. it was not possible to open the door from the inside without first opening the window and then opening the door from the outside. *tr

Interior driver side door handle broke when attempting to open. normal pressure was being applied to handle when the break occurred. able to open door from exterior handle if window can be rolled down. this causes great concern if there is an emergency and unable to exit vehicle. part is made of a low grade brittle plastic, replacement parts are of the same brittle plastic material. same part as used on the 2006 fusion to the 2012 fusion, which all have this failure of the component which is a genuine safety concern. *tr

The driver side inside door handle has broken the linkage behind the door panel. this causes the door not to be able to open from the inside of the vehicle. there are hundreds of owners experiencing the same thing. if i needed to evacuate my vehicle, i cant, and could cause my death... *tr

Locks linkages and levers driver interior door handle failed while exiting car at gas station. car repaired by mechanic (not ford). handle linkage is made of chrome plated plastic which attaches to lock/door release cable. i had to exit the car by rolling down the driver's window and used the exterior door handle. luckily the interior latch failure caused the door lock mechanism to fail in the unlocked mode resulting in the inability to lock the car. interior latch mechanism cost 120.00 dollars plus labor to repair. safety concern is that i have seen several complaints regarding the interior door latch for 2010 fusions at about 2-3 years old. could the plastic be degrading due to age or heat? living in ga the interior heat during the summer reaches well over 100 degrees. second safety concern is that if this failure occurred in conjunction with a crash resulting in car fire it would be very difficult to exit the car by crawling over the console to use the passenger door--let alone thinking to roll-down the window to use the exterior door handle. *tr

Attempted to exit the drivers door to obtain fuel. internal door latch failed and would not open door. had to lower drivers window and use outer door latch to open door. i believe this to be a significant safety issue as it would hinder or prevent egress from the vehicle in the case of a fire or flood, especially if the electrical system were disabled. *tr

I was driving the road around 50 mph.,when suddenly my car was idling! i tried to push the gas but the car was no power i gear off to the side of the road. i put the car to park. after i restart my car and seems nothing was wrong with it.i took my car to ford dealer schwabengarage ag stuttgart-vaihingen germany / garage to look what is wrong with it, they didn't see anything wrong with it. so i drove my car again, my boyfriend search the problem and found out that the throttle body is not working right ,but the dealer couldn't see the problem. my boyfriend order the parts anyway because i can feel that my car is going to break down again. i was driving this morning with my two kids when my car lose power again. i turned it off and start again and after 100 meters it did the same again. i was terrified and pray hard that the other car will not hit us. i took my car to aafes / military installation car care with the parts we purchased and replaced the throttle body. i drove my car home today and got home safely. i found out that ford fusion has been having this problem. *tr

The chrome on the interior door handles of this 2010 ford fusion is peeling. there is a ford tsb on this issue as well as nhtsa item number - 10039156 which i have found online. as a result of this chrome peeling my son sustained a cut on his finger. i have contacted ford and they will not pay for either the parts or the labor to address this known defect. i would like to file a complaint against ford regarding this issue with the hope that they will address this. *tr

While waiting for a traffic light, without any warning a truck hit me in the rear and pushed me in front of the van also waiting for a traffic light. as a result my car sustained major damage to the rear and front and also my rear window was completely busted out. my air bag never deployed. my car was totaled. i was transport to the hospital by ambulance. i sustained a concussion and injuries to my neck, back, wrist, knees, ankles, feet and arms etc. i have numbness in my toes and radiates down my arms and legs. my face was swollen and have painful pressure and numbness in my face. i also suffer from sleepless nights from the pain and headache daily. and a host of other symptoms. i am haunted by this day and can still hear the initial bang and the feeling like i was going to be crushed. *tr