The traction control in the vehicle operates in an unsafe manner in snowy road conditions. when climbing a slight grade in snow, the traction control continually reduces engine power to the point that the vehicle will no longer move forward. as the vehicle slows to a stop while modulating the accelerator, the engine will not rev above 1500rpm without the traction control cutting off power. controlled and sustained forward momentum is required for safe driving in snowy conditions. that is not possible when traversing typical roadway inclines in snowy weather with the traction control engaged. additionally, it takes no fewer than seven inputs from the driver to engage or disengage the traction control system; something that must be done frequently in this vehicle to keep it moving safely in snow. this creates undue driver distraction in already demanding driving conditions. a manufacturer retrofit of a simple on/off switch for the traction control system, as installed in most contemporary vehicles, should be the minimum remedy. *tr
Transmission shutters, feels like its skipping a gear, rolls backward down hill in drive. the vehicle's transmission, in the middle of an intersection, stalled and would not shift into a gear. this incident almost caused a wreck. *tr the vehicle has been at 3 different ford dealerships 7 different times for transmission issues. ford refuses to admit that there is a serious issue with the transmission and is making customers drive unsafe vehicles during the weeks that those vehicles aren't in the shop. *tr
My granddaughter and i were returning home from out of town where we had been on tollways throughout the day. fortunately, we were only a mile from home and out of the big city and off the tollways, when the car began to shudder and shake and completely stalled in the roadway as i was slowing to approach an intersection. it just seemed to lock up and shook violently and lights flashed and i immediately looked at the dash and it read service immediately. i looked in my rear view mirror and fortunately no one was behind me. i tried to accelerate to get to the side of the road and it jerked and slowly began to accelerate and slowly reach home. at home i put it in park and after that was unable to move it forward or backward. i had to have it towed to the dealership. had this happened on the tollway i am certain we would have been hit from behind. i have no doubt. we have been dealing with this since shortly after we purchased the car in 2012. it has been in the shop at least four times for similar issues but never this serious. each time gets worse. i am afraid of the car now and it has been in the shop now a month and is being taken to another shop out of town because the local dealership doesn't have anyone capable to fix it as per their service department. most of all this was a dangerous event that needs to be taken seriously. *tr
There was a loss of power in february when i was driving so i took my car to ford and apparently there was a problem with the transmission. however, two days ago (july 27th), my car stopped working completely while i was driving. i was really scared since all power was off. then i have to try several times to turn on my car again. there was a loss of all changes, reverse position did not work. took the car to the dealer again and i am waiting for an answer. i do not want to drive the car until i know it is completely safe to drive it. i have a kid so this situation is very dangerous for me...updated 05-10-16 *bf updated 12/13/2017*cn
Car lost power and engine light came on while traveling southbound on i-95. underneath parts and lower body panels caught fire and melted. vehicle was towed to the paul clark ford dealership in yulee, fl. where it was discovered the engine had experienced a catastrophic engine failure. there was a hole a little smaller than a basketball blown out of the bottom of the crankcase with the oil pump and pieces of the engine laying on the shield covering the oil pan. the car had just been fully serviced with it's routine oil change, recommended service routine, etc by same dealer. even though the vehicle is under full warranty, nothing has been done to repair the vehicle as of yet. ford is conducting an internal review and said it could take up to 90 days before a determination is made. they also have not offered a loaner vehicle or a rental car to the owner while this process is taking place. *tr
Tl* the contact owns a 2012 ford focus. while driving at various speeds and attempting to accelerate, the vehicle hesitated to accelerate. all of the warning indicators on the instrument panel illuminated. the failure recurred numerous times. the vehicle was taken to a dealer where it was diagnosed that the engine had a leak and needed to be repaired and the brake line and circuit board failed. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was approximately 29,000.
When excelling from a stopped position the car jerks as if the clutch is not catching. i have taken my car to the ford dealership 4 times in one year. they have replaced the clutch plates and they said i had a transmission leak. a car that is still under full warranty should not be having these issues. the car still jerks although they have replaced multiple things on the car.
On january 27th.. my car (2012 ford focus se 4door 5 speed) my car had 33,342 miles on it once it came into the service bay at asheville ford in asheville nc. i was advised that the car would have to stay for the day and look into the situation. car would die at random, lights would come on like a christmas tree (oil pressure light, battery light, traction light, esc light, information light, check engine light) and a message would appear (engine malfunction service now). asheville ford was also notified of a sun visor popping, seat belts not releasing and creaking noises in the b pillars on both sides, and the ac was blowing hot air again (this was repaired on the 23rd before and already blowing hot air). *tr
I was driving in a residential neighborhood and approaching a four way stop so not going fast. my car stopped accelerating and then jerked forward causing me to have to turn off the road to avoid going through the stop sign. i instead hit the stop sign. the car has transmission issues that have not yet been resolved. *tr
My 2012 ford focus sel has turned off completely while driving multiple times on the highway and freeway, i have been stranded multiple times during the day and night due to it shutting off randomly. i have been stranded in parking lots multiple times due to the car not allowing me to go in reverse. i have replaced the car battery multiple times! my gas cap has popped off while putting in gas, i have faulty windshield nozzles washing system no longer spray water, i have a faulty back light i have replaced the bulbs multiple times every few months. the heating and air conditioner will sometimes work. the color lighting in the car no longer works, on the sun visor the mirror cover has popped off on its own. the cause of all these problems are unknown i believe the car was entirely built poorly with no thought process what so ever. i have never driven a car with so many problems let alone such a dangerous deadly car. these issues continue till this day and i am still stuck paying for a car that is completely not worth my money or my life.
I am filing a complaint against a 2012 ford focus se. the car has been making transmission noises that cannot be resolved for quite some time now and while driving on the 101 freeway, all of the instrument panel lights came on and the entire car completely shut off and no controls were working at all almost causing an intense pile up that could have killed my mother and i instantly. we were left in the middle of the freeway with not power of any use of controls until chp officers were finally blocking traffic from hitting us. this is the worst vehicle we have ever owned and ford should be ashamed for being negligent. *js
I have a 2012 ford focus. i was in the middle of the road when it decided to stop accelerating. the engine light came on and it did not move. i turned it off and on again, which gave me another shot at getting off the road before it shut down again. it was pretty unnerving not knowing if i was going to cause a wreck or be rear ended.. this is just one of the hundreds, if not, thousands of the same complaint out there. something has to be done before there is a death. *dt
At first i reported issues with dealership regarding car moving backwards at time when i release brakes to go forward and my car is automatic. also informed them after a red light i press the gas but car would not move immediately they said it was normal due to dual transmission. car was not put in service. i had same incident and a month later i received an alert regarding a clutch recall and took it in for service today and explained to them i had same issue. car was not put in service and they said it was normal cause car is automatic with a manual transmission and they stated to only bring it in if i hear metal grinding. *js
In october 2014 there was a recall regarding transmission clutch shudder. i made an appointment to have the transmission looked at on 11.19.14. on the day prior to said appointment, roy o'brien ford canceled my appointment stating there were no parts available. i have now been calling both the dealership and ford motor company for eight months attempting to have my vehicle inspected. i also filed a case number with ford on 01.13.15 - #cas5815506. to this date nothing has been done. i finally called ford again on 5.11.15 and was told, by patricia - a 2nd level customer service rep" that it's "not really a recall". take your car in to see "if" it needs service. well, i can't very well do that when the dealership won't reschedule an appointment. this is vehicle has dangerous potential to stop running at any moment. these models with transmission issues should never be sold.
To whom it may concern, i am a very unhappy customer with a car that i had purchased from your company. the car is not reliable what so ever and i can't trust it with anything! i have always wanted the newer model focus and when i finally have the money to afford one i am extremely disappointed. i have never had this many issues with a car and this is one of the newest cars i have yet bought. i have missed 8 days of work this year just because the car has its own games to play.the car has almost cost me my life a few times due to the jerking on the engine that you guys feel is normal. when i go to make a turn the car jerks so much sometimes that it's just makes it before i get smashed. this car is horrible and i think that it is so wrong that there is so much wrong with this car yet you still keep it on the market. one day this car is not going to go when i push the gas and i will get seriously injured. i have complained to service many times about this issue and they simply say? ?well just push the gas a little harder? i'm sorry maybe the car should simply go considering its main function is to drive!!! this is one of the most disappointing, nonfunctional, and depreciative vehicle i have ever bought in my life. i will never buy a ford again if something cannot be done. so thank you so much, instead of me saving for college i now get to save up to buy another car because i was wrong about this car being dependable. thank you so much for all the hardship your poor manufacturing has caused me and my wallet. i really so hope someone can be of assistance and correct this issue because if not you will surely be losing a customer along with me posting this to social media in the months to come if something is not resolved. i figured if you guys don't care enough about my well being then the world must know. *tr
Tl* the contact owns a 2012 ford focus. while driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. the vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 52,000.
2012 ford focus dangerously stall while driving as well as merging into traffic or on an incline *cw the consumer has since traded the vehicle. *jb
Transmission shakes and grinds. car rolls backwards on hills. ford says this is normal behavior but having a car roll backwards on hills with an automatic transmission is a safety concern. *tr
Tl* the contact owns a 2012 ford focus. the contact had not experienced any failures prior to taking the vehicle to the dealer to receive a manufacturer's recall remedy. after the repair, the failure progressed randomly for longer than a year. upon depressing the accelerator pedal, the vehicle was slow to respond and the rear tires locked when accelerating. the contact later experienced the vehicle stalling without warning. the contact had to coast the vehicle over to a fuel station and, after several attempts, the vehicle restarted, shook violently, and stalled. the vehicle was not able to be driven and was towed to the dealer for inspection. the contact waited longer than a week for the diagnostic results. the manufacturer was notified of the failure. the nhtsa campaign number was unknown. the approximate failure mileage was 40,000.
My 2012 ford focus sel dies when a 'engine malfunction service now' message appears. this has happened on two different occasions. both times, the message appeared, and about 30 second later, the engine completely dies. the second time this occurred it happened as i was pulling out into traffic from an intersection. on both occurrences this has fortunately happened at low speeds however i am concerned it will happen at greater speeds with a loss of power steering, brakes, and possibly airbags. i have been instructed by the dealership to continue driving the vehicle and wait for the situation to worsen. *tr
Was parking car when suddenly it lunged forward at a fast speed, i lost control and hit car in front of me plus 3 other cars then crashed into cement wall. i hit my head and left side of body on the door, i bruised my rib cage front & back plus my left leg very bruised. i was very lucky i didn't get killed. *tr
For several months i noticed significant shuttering of the transmission when accelerating from a stop into low gears. took the car to dealership for repair, per warranty extension provided by ford (field service action number 14m01). several days after that completed service, the engine light turned on -- and was on and off over a period of approximately one week. the car also periodically jerked forward unexpectedly while accelerating in low gears, and the same unexpected movement happened occasionally when in reverse. i made a follow up service appointment during this time. then two days before the service appointment, after filling the car with gas, the engine would not start. when turning the key in the ignition, the car shuttered violently with a great deal of noise. after calling a tow truck and resting the car for approximately one hour, the tow truck driver was able to get the engine started -- commenting that first and reverse gears felt unstable and unsafe. car has since been towed to the dealership for a second round of service. problem and solution are yet to be determined. *tr
I purchased my ford focus 2012 five months ago and it has now had to go to the shop 4 times. first, the car felt like it was driving over a rumble strip and was slipping between first and second gears. second, i was stopped at a light and the car would not move then bolted ahead and the check engine light came on. third, the car went into limp home mode and lost all power when accelerating. lastly, and the straw that broke the camels back. i was stopped at a red light with my foot on the brake and the engine revved and then would not move. finally the car started to move and the check engine light came on and i pulled over to restart the car but the light did not go away. i decided with everything that has happened the car was not safe to drive (as i am a sales person and drive me car all day) so i decide to head home. unfortunately, i had to get on a highway for about 2 miles( the busiest highway in allentown, pa) as i get on the highway in the right lane with my hazards on the car begin to lose all power and the gear light (drive) started to blink, the car then accelerated again then lost power again. but this time it would not start up again, luckily i was able to cruise off on to a narrow shoulder and then my car would not move or turn on. therefore, needing a tow. even with all the work this car has now had (working on the software, replacing the transmission clutch, replacing the tcm, etc i still do not feel safe in this car and am horrified that ford would put this car on the road endangering peoples lives. i plan on taking this car back to the dealer, john kennedy ford and demanding a refund or a new car from a different dealer. i will never purchase a ford again. *tr
The car was driving fine and all of a sudden the power train quit working despite the fact that the engine was operating correctly. because of the loss of power, i was endanger of getting hit by other cars. the sudden loss of power is a hazard. the manufacturer said the resulting loss of power train was due to a transmission control module. this particular model has been plagued by transmission problems throughout its life. mine began while it was still under warranty and continues today. i am going to abandon the car because i feel it is unsafe at this point for me or anyone else. *tr
At a stop light car in drive brakes lock, shift gear locks. message appears transmission not in park. car takes at least 5 to 10 minutes to turn back over to start up. car stalls to go into different speeds, accelerates when turning a corner. *tr
When accelerating from a stopped position, the transmission slips gears and the car lurches forward or stalls and then lurches. i have almost rear ended several cars on many occasions. the car also lurches backwards when in reverse. i have taken the vehicle in twice for service. it is in for service as i am submitting this report. the first time, i was told there were recalls completed on the vehicle. i never received any paperwork from the dealership as to what was actually "replaced/recalled" on my vehicle. it seemed to drive smoother for a few months and then the same problems started again. i'm waiting to hear back from the dealership as to what they have found wrong this time. *tr
Feels as if the car is going to stall while slowing down. after taking off after a complete stop it shifts hard or shakes and sometimes makes a grinding noise. *tr
Tl* the contact owns a 2012 ford focus. while driving 60 mph, the vehicle suddenly lost power and failed to accelerate. the vehicle was taken to the dealer where it was diagnosed that the engine block fractured. as a result, the control module and the engine block needed to be repaired. the vehicle was not repaired. the failure mileage was 150,000. the vin was not available.
I own a 2012 ford focus se. i bought my ford focus in december 2012 from folsom lake ford located in folsom california. at 20000 miles i took my car in for its factory service and advised the transmission was not operating correctly. according to folsom lake ford their service department reprogrammed the transmission computer and ordered parts for the transmission'parts that would take a month to arrive, but never heard back from folsom lake ford after that. about 35000mls started major transmission issues with my focus-it would not shift correctly. the check engine light never came on, nor were there any other diagnostic/malfunction advisements from the vehicles information system. other systems began to malfunction 'specifically electronic systems, idle control malfunctioned-. idle rough, sometimes idling wild and extreme fluctuations.my focus would stall constantly while stopped at intersections, also randomly stalling while at driving speeds. multiple times my focus stalled on the freeway, while driving at normal freeway speeds 55-70mph. after my focus had a stalling incident it would not start at all as if it was due to a power drainage. if it did not immediately fire-up, the starter would continue to operate whether i tried to discontinue or not. when the vehicle did finally start, the transmission always operated unusually after that 'shifting incorrectly, not smoothly shifting into gear, sometimes not shifting into the proper gear or not shifting at all. at about 42000mls service performed on my focus the battery checked and in good working order. by 43000mls after major transmission issues my battery was corroded/ruined. *tr
This is not the only issue, but this has been the most dangerous for me... for the past year, the car has lost transmission power while driving - i was on hwy 40 and the car just stopped working - twice i was in the middle of a busy intersection and the car cut off - i was at a near stop and the car stopped responding....this has been reported numerous times by others. the gas pedal just stops responding at all. the time it stopped working in the middle of the intersection, the gears would not allow me to move the car into a park position, it would not move at all. it allowed me to turn my car off, in drive. after sitting there for a bit and multiple restarts, the car engaged again. ford's fix? they came out with a software update that may turn on my engine light before a failure. this is not a fix. i asked them if someone needed to die in their car or get crushed in an intersection for them to do something. i filed a formal complaint with ford. so frustrated and angry.
Engine malfunction message appeared on the message center. the engine then shutoff, losing power steering and power brakes. i coasted to a stop, the vehicle would not restart and had to be towed. this was the second incident with this same problem. first incident was eight days prior. dealer stated it was fixed, but evidently not. *tr
Had an issue with the vehicle suddenly shaking, shuddering violently, and being unable to accelerate beyond 40-35 mph. i would attempt to accelerate and it would operate as though in neutral. the vehicle would then kick in and rev up to 6-7000 rpm and still not accelerate. then it would finally feel as though it had downshifted but would not go above 40 mph. i took it in to the dealership to be looked at. they applied the latest computer updates and checked fluids. they told me the vehicle had a shifting fork code (dct), and that it would need to be replaced- yet the vehicle worked fine after the computer was updated. if there was a shifting fork issue, then it wouldn't magically disappear for a period of time after a computer update and come right back. the vehicle operated fine for several hours with no issues. then i felt the transmission 'hitch', and the check engine light again came on. i was literally 2 blocks from the same dealership i took it to earlier that day, so i took it back in. they said the same codes appeared, but that they would attempt the computer update again. the vehicle again seemed to work fine. then i was driving on a backroad highway due to my fear of the vehicle acting up while on the main highway and having my small children with me. the car again acted up and went from 65 to 35 rapidly and refusing to accelerate and acting as though it was in neutral. the transmission would occasionally catch, but would not go faster than 35 mph in a 65 mph area. this could cause a potentially fatal accident, and i cant help but wonder if there aren't any fatal accidents that can be attributed to this. i see that many others report the same exact issue i have. *tr
The car stopped accelerating while i was driving on 1-95 in new jersey at rush hour . i was able to pull over safely, resumed driving and the car repeated this over the next day. after a service by a ford dealer, the car ran smoothly for 10 miles then the problem re occurred and engine light went back on. would not accelerate in reverse or drive. definitely was not fixed. this is in addition to the constant sputtering and chugging when i accelerate. but coming to a dead stop on i95 in new jersey traffic was terrifying. *tr
I was traveling from the route 128 highway exit ramp onto the interstate 95 going approximately 50-55 mph, as i rounded the top of the ramp i went to accelerate onto i-95 when i found i was slowing in speed/decelerating and found that i had no pick up with the vehicle. i was actually coasting ,the engine appeared to be on but i was unable to accelerate. as i coasted to the break down lane the check engine light flashed on. i sat at the side of the road for approximately 5-7 minutes, the car did re-start. due to what appeared to be a dangerous spot on the highway i attempted to continue driving towards an exit. approximately 4 miles down the highway ( i traveled at 50 mph in the far right lane) the car again, stopped accelerating was decelerating, i was pumping the gas petal without success and i coasted to the side of the road. i had the car towed to rodman ford in foxboro ma. the service advisor is telling me the diagnostic shows nothing is wrong with the car. he also reports even though the check engine light flashed on twice their is no indication of the computer registering any type of failure. *tr
While driving my 2012 - manual 5 speed ford focus down the highway the car lost power. there was no indication that anything was wrong, but all of a sudden while in 5th gear at 70mph the car had no power to propel itself forward, at the same time the radio/entertainment system malfunctioned and turned off. luckily, i was able to make it over to the shoulder and roll to a stop without an incident. turned the car back on and there was very little power getting to the car, maxing out a speed of 50mph on the freeway so as not to stall again, made for a scary ride home. this is the 3rd time this has happened since owning the car, which i purchased brand new and now has 49,000 miles on the odometer. the previous 2 times, i took it to a dealer to diagnose the problem, but they said that there is nothing that they can find wrong with it. now i am active on a ford focus forum because it seems that i am not the only person out there with this issue. ford needs to get it together before they have an injury lawsuit on their hands. *tr
Tl* the contact owns a 2012 ford focus. the contact stated while driving approximately 30 mph, the engine stalled without warning. the vehicle failed to restart and was towed to an authorized dealer. the vehicle was currently being diagnosed. the manufacturer was notified of the problem. the approximate failure mileage was 23,700.
The car goes into neautral with no warning loose all power and three months later it does not go into reverse and lost gears we had to pay out of pocket someone going to get hurt this car needs a recall on transmission before someone gets hurt bad there is so many complaints on transmission. *tr
This was the first time my service engine soon came on. the transmission was slamming into every gear. i was stuck in 3rd gear revving at approximately 3500 rpm going 30 mph. i was able to drive the car home. the day after i took into spikes ford where the problem was then fixed on 08-11-14. i picked up the car and drove home. 2 hours later as i'm entering a highway to go to wal-mart, the car lurched forward, rpm's flew way above 6000 and car sped up for a second then slowly declined down to 30 on the highway!! the check engine light came on again. i drove the car to the dealership and they felt the problem so they took the car yet again. next day they called and said they fixed it. another 3 hours later, check engine light came on and they reflashed it for the 3rd time in a 4 day period. check engine light came on again so i decided to take it to boggus ford. i took it to boggus ford and within 3 days the car was out from the shop. all was well until later on in the night, the check engine light came on. i took it once last time furious already with the car and once again said it was fixed. i drove to school and as i was finding a parking spot, the check engine light came on. right after, a message said, "transmission hot" pull over safely. another message came on and said, "wait 7 minutes". embarrassed that my brand new focus was doing this i let it cool off. a salesman we worked with, was kind enough to pick up my car and i from school. we took it back to the dealer where we then talked to a service manager. the service manager, laughed about our situation and said as long as we drive slowly the car will continue to heat up and said that ford knows about this. i told him, i almost ran over other students, and he just continued to say as long as you drive slowly, it will keep doing that. the check engine light comes on and off now, but transmission still shifts hard. *tr
Car stutters and does not shift. severe shaking and loss of cruise speed is effected. the car does not accelerate properly and seems to lose speed while driving. i am scared to let my daughter drive this car and only have owning it for several months it has been in the shop once and going back again. there is no apparent fix for this problem and they will not do anything about it. the clutch was replaced and reprogrammed and this did nothing to fix the issue. *tr
The vehicle doesn't automatically shift properly. it doesn't shift up when it should and revs up badly. the same thing happens when i go down large hills. it shifts down and it shouldn't, so the engine revs and i have to put it in neutral when going down hills. further, when i am parked on a hill, it rolls back a bit before stopping. lastly, the bluetooth microphone is dying and sounds terrible on the other end. *tr
Tl* the contact owns a 2012 ford focus. the contact stated that the vehicle accelerated slowly on occasion. other times, the rpms would race and the vehicle would jerk forward. the dealer stated that the body control module needed to be replaced. the contact stated that the dealer was not able to reprogram the computer to install the new part and had to re-install the old part. the manufacturer was notified and the vehicle was taken to the dealer a fourth time to have the new part installed. the vehicle was repaired, but the failure recurred. the sensors intermittently illuminated for the brake assist and parking aide. in addition, while making a right or left turn, the steering wheel locked intermittently more than once. the contact also stated that the clock intermittently shorted out and the time display was incorrect. the dealer provided an interim remedy and suggested that the contact turn off the gps. the interim fix remedied the failure as long as the contact used the feature to disable the gps auto clock manually each time. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 3,000.
At random times the car will just shut off leaving a coasting vehicle down the highway, or leave you stalled out in the middle of an intersection. if you leave it sit for 30min-1hour it may restart. if you press the accelerator it was not respond. after a couple minutes the vehicle will recover from a rough idle and try to lunge forward even when vehicle is in park. problem: transmission control module. *tr
Vehicle does not start when key is turned. electrical systems come on but engine does not crank. engine finally starts normally after multiple attempts to turn the key (20+) and then runs fine. this problem usually occurs after the car has not been used for several hours, i.e. being parked in the garage overnight or after a shift at work. once the car starts, it can usually be turned off and then start again without incident, as long as the car has been driven recently. this began as a sporadic issue but now happens nearly every time i try and start the car in the morning or after work. the car has been taken back to the dealer twice but they are unable to identify the problem. battery tests fine and no error codes are reported in the computer. *tr
Driving on the highway when car did not want to accelerate and suddenly accelerated. motor light turned on. when taken to get checked,motor light was off and. was told others have been experiencing the same. this is the second time it happens. *tr
My car was in the shop about 4x's in 1 month. issue began driving about 45 mph. went to accelerate felt a sudden jerk & nothing. look down to see my drive light flashing & am steadily decreasing in speed with no way to accelerate, like in neutral. i luckily was able to get out of oncoming traffic, put the car in park which began to flash. accelerated a couple times to be sure it responded before driving but the service engine light was on. driving again, about to make a left turn, not a mile down the road, same thing happened. this time put it in park, accelerated & nothing. shut off my car to reset it & my car would not turn on. after waiting for the tow truck, the car would just not turn on, everything related to the battery would turn on but the car didn't. in the shop this 1st time a total of 3 days, still unsure about it being fixed (because they just fixed the "electrical" part, not the issue) lo & behold when i turned into my neighborhood same thing happened (drive light flashed & accelerator didn't respond). i get home to park & turn on my car, after attempting to turn it back on, nothing. another tow truck came the next morning to get it, this time my car was there 7 days. after 2 days of driving the same thing happened i was on a hill almost began rolling backwards into another car until i put it into p & pulled the e break. car went in they stated that they figured it out & i hoped 3rd x's the charm. nope, i was on a highway had to pull over away from oncoming traffic decrease the risk of me being hit. 9 days in the shop after ordering a transmission control module for my car & replacing it, it works. although i was just informed that the same thing is now happening to a friend with a 2013 ford focus. it's something that needs to be looked into because loosing the ability to accelerate in the middle of traffic is very dangerous life threatening & scary. *tr
Tl* the contact owns a 2012 ford focus. the contact stated that while driving at 50 mph, the power steering became difficult to turn and the engine stalled. the contact also stated that the vehicle was towed to the dealer where it was diagnosed that the power steering pump needed to be replaced and the pcm failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 77,000.
Tl* the contact owns a 2012 ford focus. the contact stated that while attempting to accelerate, the engine would rev but the vehicle would not accelerate. the vehicle was able to restart and operated as normal. the contact stated that the failure occurred on multiple occasions. the vehicle was taken to the dealer, who recalibrated the tcm but the failure persisted. the vehicle was taken back to the dealer, who was unable to diagnose the failure. the manufacturer was not notified of the failure. the failure mileage was 41,000.
The first incident occurred while in traffic on the interstate highway during rush hour evening traffic. i had to come to a stop on traffic in a construction zone due to traffic at a point where there was moving traffic in lanes on either side of my vehicle. the car was running as normal, no lights came on (nothing to alert to an issue), however, when i went to accelerate my car would not engage the transmission. it was as if my car was in park and i was revving the engine. i put my hazard lights on, called 911 to report i could not get out of my vehicle to move my car as i feared i would be hit since it was rush hour traffic and could not even open my door. i shut my engine off, waited a few minutes, and tried again. the car still would not move. after being stopped and unable to move for approximately 20 minutes, the transmission seemed to re-engage and i was able to get my car off the highway. i had the car taken to the dealer as it was still under warranty. i was told that they could not duplicate the problem after having my car for a week. as soon as i got my car back, i drove approximately 10-15 miles, and this same issue occurred again, but thankfully i was close to home and not in any heavy traffic as i was with the first incident. again, it was arranged to take my car to the dealer (the dealer had my car from approximately 7/11/14 to 8/1/14). again, i was told they could not duplicate the problem. within 2 days of having the car returned to me, i drove approximately 20-30 total miles, and my car stopped on another highly traveled road, but thankfully while in a turn lane. a stranger helped me push my car to a nearby gas station where it had to be left until it could be towed back to the dealer. *tr
On two occasions the vehicle stopped running while in motion. in incident 1, this occurred at highway speed (65 mph) and incident #2 in local traffic (15 mph). in both cases all power was lost including the acceleration, power steering, etc. after incident 1, the car restarted and driven to the dealer - extensive repairs were made "to the transmission" (per the dealer). in the second incident after dealer repairs after incident 1, the car completely stopped at highway speed and would not restart - towed to dealer. again loss of all power including acceleration, power steering, etc. after incident 2 the dealer replaced the "master control unit". while both incidents were covered by ford under the "drive train" original warranty i am concerned about the loss of power in two incidents separated by about one month. *tr
I purchased a 2012 ford focus less than a year ago and have had trouble ever since. i have had my car in repaired once for the transmission issues accelerating and coasting. my car is shaking and hesitating with any type of acceleration. the car is making a clunking noise when driving, turning corners and braking. i am beyond disappointed with the quality of the 2012 focus. i dropped my car off at the dealer and wanted it looked asap. i also contacted ford directly about my concerns, they informed me about the dual clutch transmission as a reason for the drive (an excuse i have heard numerous times from the dealer). after a couple days the service department called to let me know they had looked it over and everything seemed fine. they later test drove it and he informed me that everything looks great and that the way my car is driving is just the way these focus' drive due to the double clutch transmission. he informed me that it tends to drive the way i was describing if people have a "light foot", if i would drive with a "heavier foot" or "accelerate faster" it most likely wouldn't have these issues. when i brought up the instance where the car shook and made a large clunk when i turned it off, he stated that it was probably a "fluke". it is very discouraging that i am told that this is just how the focus vehicles are going to be. i emailed ford about the results and have not heard back. i picked up my car and it still drives jerky and the clunking noise is even louder. i dropped it off with 40,618 miles and picked it up with 40,630 miles. i think it is frustrating that it is deemed as a standard drive with a 12 mile trip. i am disappointed that i am expected to hit the gas harder to hopefully have a somewhat less jerky drive... not sure how to do that in parking lots and neighborhoods. i do not feel that i have a safe quality vehicle and don't know what to do next. *js