Problems with 2012 Ford Focus STEERING

Tl* the contact owns a 2012 ford focus. while driving unknown speeds, the vehicle shuttered and the steering wheel was loose. also, the power assist warning indicator illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted, but no assistance was provided. the failure mileage was 160,000. *tr

Power steering completely stopped working. almost wrecked the car. transmission vibrates and makes noise

Power steering gets very stiff when starting car. was intermittent but recently more frequent.

On multiple occasions my 2012 ford focus got stuck in park and would not shift into drive. the steering wheel would not turn. the shift stick would not move from park back into drive. the electrical lights 'p n d s' turned off on the dash. when i pushed on the brake the car would not shift back into drive. last night it happened in the middle of rush hour traffic at a red light. i turned the car on and off several times. the dash board lights would come on , but 'p n d s' remained unlit and the car would not shift back into drive. after 4 or 5 times of turning car on and off and opening and closing the door (this affects dash board lights some how). the lights came back on and the car would allow me to shift back into drive while pushing on the brake.

Power steering electrical rack.i prepared to leave work,check engine light showed issue with electronic steering.two weeks prior to this event,my radio system(loud crackling)failed.with no power steering assist,drove home,two miles.i called ford dealer to have car tower to their shop.

Power steering went out completely. on a 3 and a half hour trip i stopped to get gas, turned the car off. after pumping gas i started the car and a fault appeared "power steering loss, stop safely". had the car towed to the mechanic and replaced the power steering rack. driving it home the power steering rack and computer faulted again while doin 70 mph on the highway! this is unbelievably dangerous. with the considerable about of problems like this there should have been a recall already.

Starting in october 2017, my power steering failed while operating my car. the problem has started happening intermittent and unexpectedly. sometimes, the issue occurs when turning on the car (before ever turning the steering wheel). other times, it happens while driving (both times i was going straight and had to stop in the middle of the road).. without powersteering, it makes it almost impossible to steer at higher speeds and is extremely dangerous. there are 75 unique complaints about this issue on this one website - http://m.carcomplaints.com/ford/focus/2012/steering/power_steering_failure.shtml

My power steering went out when i was traveling home from work on the interstate. i came upon a curve to the right on the interstate and i almost hit another vehicle to the left of me as it was very difficult to turn the wheel but i slowly managed to pull the vehicle over onto the shoulder of the road. i turned my car off and sat there for a minute and turned it back on and my power steering was working fine and proceeded home slowly, and was very leery it would go out on me again. right before i got home on my street, it went out one more time and i almost side swiped another vehicle when i was turning to the right. it took all the strength i had to turn the wheel to avoid side swiping the car on the left even though i was only going 20 mph.the power steering was out for good this time. i had it towed to a shop and i found out it was gonna be $1800 to fix this problem. after researching this issue, this is an ongoing problem for many ford focus's and ford needs to address this as a recall! i could have been hurt badly on the interstate or hurt someone else. this is a dangerous problem and i had no warning! it scared me to death.

Started car and steering assist fault came in, drove it to dealership was told 110$ just to diagnose it. from the looks of it same problem that everyone else is having, this should have been recalled

Car worked well yesterday. turned it on today amber light and tone power assist steering need service. power steering failed overnight. car has about 41k miles on it, estimate for repair $2000+.

On many different occasions my steering wheel will completely lock up. today was not the first day - just now knowing i can report this. happens frequently and randomly since getting the vehicle. this is dangerous when driving, and it seems to be a common issue on these fords. when the wheel locks up - you have to stop the vehicle. if i turn the car off/back on 4 or 5 times it usually unlocks it. as far as the electrical goes - the car is possessed. if you turn the car off and remove the keys - the radio continues to play even after getting out of the car. the keyless entry will not lock the doors. windshield wipers will go off randomly without keys in the ignition. sometimes the radio will randomly turn itself all the way up and if you try to turn the whole thing off, it does not respond. many issues with this car!

The power steering on this car is detective. it can go out without notice and make the car hard to drive. on many, many occasions my power steering would not work when i started my car. i would turn off and then restart the car and it would work again. recently, i loss power steering twice while driving on a city street. i was able to manually steer to a safe place both times. i restarted the car and retained power steering once again. shortly thereafter the power steering went out all together the power steering on these 2012 ford focus is detective and the ford company needs to be held accountable and a recall issued.

Driving on a city street when it just would not go after a red light. when i did get it to move off of the city street to a parking lot it was hard to steer. all the lights started flashing. i could not lock the doors with my remote, would not start. i had to have it towed to my house. the next morning i put my code reader on the vehicle and found about 13 fault codes which i reset since then i have had multiple instances of my vehicle shutting down, hard steering and transmission not shifting or going into gear. displays transmission overheating, transmission malfunction service now. wont,t go into gear. horn stopped working and withut doing anything it suddenly started working.

Started car put in drive the steering light came on and had no power steering drove out of drive still no power steering drove about 2 miles still no power steering stop put in park stop engine waited about 15 seconds started car light out and the had power steering . talked to shop foreman at crouse ford told me they have not seen any problems with the focus but what i described say it is the electric power steering rack and pinion

Power steering failed around 75000 miles suddenly while driving. i let it be because it went away after turning the car on and off but since january 2018, the car has been permanently without power steering. ford customer service was no help and only requested that i get a diagnostic that cost 100$. the diagnostic confirmed what i said - that the steering needed to be replaced and that it was not working. they estimated the repair at 2100$. this is a safety issue. if something were to run out in the road i would not be able to turn the wheel fast enough. additionally, i don't drive others really anymore because i don't feel comfortable putting their safety at risk. this is a safety issue that ford needs to fix. i am a loyal customer and i wrote to ford execs (yes wrote because they would not give me a number) multiple times in the past few months. their response was that nhtsa said it wasnt an issue so they aren't going to do anything. nhtsa needs to step up and require ford to remedy this issue. there are thousands of complains for this issue and there have been recalls made for the same issue in other ford models, so i am unable to understand how this has not been recalled for the 2012 ford focus. its an embarrassment for ford and nhtsa and makes me and probably all of these other previously loyal customers not want to buy ford again. take action. people and their safety are depending on you.

I purchased a used 2012 ford focus that is equipped with the electric power assist steering. at about 116,500 i started having trouble turning the vehicle while driving. an "power assist malfunction" message appeared, but after restarting the car it "solved" the problem. however, at around 118,000 it came on permanently while i was making a left hand turn causing me to hit a granite curb putting a dent in the rim.. i recently had to have the car inspected (01/05/2019) and it failed the safety portion of the inspection. this is a safety issue, and i understand it will cost me over $2,000 dollars to have "fixed". this type of "steering units" have been recalled by ford on previous models of their vehicles, but not on the 2012 ford focus. why? this puts lives at risk because of their faulty design and really needs to be addressed. it is driveable but extremely hard to turn when at slow (5mph to 15mph) speeds, but still, it is extremely difficult to park in a crowded parking lot.

Driving home in traffic my cars power steering failed and it became difficult to steer. was able to struggle with steering to get it home. later went out to moved car and steering was fine. called ford and they said they are aware of the issue but no recall yet. extremely dangerous. ford must be waiting for more related death before issuing a recall. repair cost $1600 - $2300! real nice ford.

Tl* the contact owns a 2012 ford focus. after the vehicle was parked, the steering seized and the steering assist fault indicator illuminated. the vehicle was taken to courtesy ford (1410 w pine st, hattiesburg, ms 39401, (601) 544-8111) where it was diagnosed that the entire power steering electric rack and pinion assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and a case was opened. the approximate failure mileage was 90,000.

2012 ford focus had intermittent steering assist fault warnings. since 12/24/2017 the fault warning does not go away and i have no power steering. i called 2 different ford dealers, they both denied any knowledge of any known problems with this problem. i did a tiny bit of research and quickly found that many other owners are having the same problem and that your agency has had complaints and are or did investigate this problem. is this caused by an exposure to extreme heat from other engine components? the faults always started upon starting the car and i would turn the car off and back on,it would go away but know it won't go away and i cannot drive it without power steering.

A notice on the dash appeared at startup(stationary) , stating power steering assist fault service required. this makes steering very difficult. this has happened before but the warning would go away on next start up. when i took it to a mechanic i was told that no codes were showing. i have had my car at a ford service department and they told me there are no open recalls or bulletins.

I was driving on busy four-lane highway in fast moving traffic in my 2012 ford focus a light came on saying steering assist failure service required. this scared me very much. it was very dangerous and lifethreatening. the wheel was heavy and hard to steer getting off the highway curving exit. i was frightened i would hit the guardrails. brought car to torrington, ct ford dealer who is very nice said steering gear assembly needs to be replaced $1,977. called ford asked why was focus excluded from recall issued for same reason to edge, fusion and explorer. ford representative named pam said "reason it was not involved in recall is because built at different time and using different part affected by the recall." i said but they all used same temkin manuf. part. he said, "recalls are vin specific." would not pay for repair, and said my complaint would be forwarded to the "appropriate internal department". (that must be the do-nothing-about-it unit) how disappointing and embarrassing that an american company doesn't care about its customers. this is my third and last ford car i will buy. who is going to die before big business takes notice? there are 508 complaints on this website for the same problem with this vehicle!! and thousands more on other internet sites! why are we spinning our wheels with this agency that does nothing with this life-threatening issue. what is more important than being able to steer or brake your car? this steering assist failure is deadly and needs to be investigated and recalled for safety of 2012 ford focus drivers, their passengers, and other drivers on the road.-- tk (former ford driver)

While the vehicle was stationary, the electronic power steering went out on the vehicle. i had to drive the vehicle home with no power steering and made it extremely difficult to steer. if i was not strong enough to force the wheels to turn, this would have been an extremely dangerous situation. if this happened while the vehicle was moving, this would have been catastrophic. i feel lucky to have this happen while being stationary. this seems to be a common problem for this model of the focus and ford should take necessary steps to replace all power steering with more reliable parts for this model of the focus.

Power steering does not engage at start up. this has happened at least 4 times now over the last month; most recently this evening when i went to move it in the driveway (and only an hour after arriving home from a 40 minute commute). this has not yet happened while the vehicle is in motion, but it concerns me that it could. the steering wheel is nearly impossible to turn when this condition exists.

The electronic steering assist is failing causing the vehicle to randomly lose power steering. this make the vehicle very hard to steer and control. the car is a 2012 and only has 30,000 miles. no recall has been issued yet other models with the same electronic steering assist has been recalled. this has happened twice now when the vehicle has stationary and we did not drive the car. seems the problem is intermittent and now we are afraid to drive the car, we don't want it to fail while we are driving and cause an accident or injury.

On 12/8/2017 i drove me car downtown nashville from my house. parked it in the gultch area. walked to a return. came back to my car and the steering assist fault light came on. it said contact dealer. i tried turning the car off and on again several times. the steering wheel would turn with great effort, however i was parallel parked and there was no way i was getting the car out of the position it was in without needing a tow truck. so i had to have it towed to the ford dealership. once there it took them 5 days to tell hook it up to the computer and tell me that i needed almost $2,300 worth of repairs. so basically while the car was parked, it broke. i declined service at the moment and am actively searching for solutions. the dealer diagnostic was as follows: "found u3000-49 pscm internal failure. followed pinpoint test b and found needs rack replacement." the car was purchased in jan 2013 from a car max. i payed for the extended warranty that they sold me as 100,000 mies "over the purchase milage", to which they have been kind enough to inform me actually meant 100,000 miles total. i'm right at the 113,500 neighborhood. i have exactly two payments left. so now not only do i have to borrow or rent a car ($$$) i will loose money if i trade it in, i have to burden someone else with the use of my car to work. which has affected my ability to earn a living and pay my bills. top that off with the service charge of and extra $2,300 out of pocket. ford, we need to talk.

Tl* the contact owns a 2012 ford focus. while driving approximately 10 mph, the steering assist warning indicator illuminated and the steering wheel became difficult to steer. the vehicle was taken to szott ford (8800 e holly rd, holly, mi 48442, phone: (248) 634-4411) where it was diagnosed that the rack and pinion failed and needed to be replaced. the vehicle was not repaired due to the repair fees. the manufacturer provided case number: cas13724060. no further assistance was offered. the approximate failure mileage was 90,700. *tt updated 9/18/18*jb

My steering locked up and i was unable to turn my wheel when driving. the alert "steer assist failure" appeared on dash. i had my car towed into the ford dealership and i needed to replace my power steering which costs $2000. they implied that it would be unsafe to drive on the road as no power steering very well would result in an accident.

Steering fault failure began as an intermittent problem at 55,000 miles. the issue commenced when the vehicle was in motion and presents a dangerous situation. steering the vehicle is difficult beyond description. now the problem is chronic, repair estimate from fair oaks ford in naperville, il was $2,400.00. based on the number of complaints to nhtsa and evident on a number of other sites this is not an isolated problem. ford should be compelled to issue a recall for safety reasons alone.

Nov 27, 2017. got in my car after work and steering assist light came on. put hands on steering wheel and i had no power steering. called a mechanic he said it would be $1800 to fix it. same thing has happened to five other people he knows.

Started getting random steering assist faults when starting car. would shut car off and restart car and everything would be fine. started car and to work on monday morning without any issues. went to start car at lunch time and got the steering assist fault again. turned off car and restarted - problem still there. no power steering at all now. had to carefully drive car to dealer without any power steering. car is presently at ford dealers awaiting service. car has about 84,000 miles. the consumer requested a recall for the electronic rack and pinion.*js

I saw a warning on my dashboard saying 'steering assist malfunction' . power steering is not working, it was very hard to turn. it was in city, glad i'm not on highway. help me in resolving this issue and also please let me know if it covers under manufacture warranty !

Got steering assist sensor fault. steering wheel locked and was unable to be used. this happened while car was in drive and in motion in a parking lot at first then on the road. was able to turn car off and on several times before it would unlock steering wheel. it happened the last time as i was going down the road and wouldn't unlock. took to dealership for repair and it cost $2000 to fix a sensor. i looked up how to fix it myself and found several complaints about the same issue with no listed fix other than to take it to the dealership for a steering gear replacement. fortunately i was able to stop vehicle prior to hitting anything.

Steering wheel locked during driving. unable to make turns. power steering rack malfunctioned.

Steering assist fault light came on periodically over past 5 thousand miles, mentioned during last visit. now it came on and won't clear. have read of many people with 2012 fords with this issue. this is second problem with car, have also had clutch replaced twice.

The steering locked up while making a turn this could be dangerous and cause serious injury or death.....i have no power assisted steering

The power steering (electric steering assist) fails intermittently and without warning. this occurs either hot or cold. it occurs with vehicle stationary and in motion.

The metallic trim on the column is peeling, ever so slightly, but enough to have left my knuckles and fingers bloody and in pain on more than one occasion when i turn. i asked the ford dealer for help, however, was told i need to spend $500 for a new console. this is a safety hazard i think ford should fix. i really like my car, but i am not happy that my car is cutting me when i turn the wheel. i have to hold the steering wheel and i have to turn the wheel. i pray i don't get into a traffic accident because my fingers are being sliced while i turn. i first was cut in july, around the 4th and i wasn't sure how it happened. then it happened again on september 15 and then september 26. then again a few days ago. i have to be extremely cautious while my car is in motion.

My power steering assist is completely malfunctioned very hard to steer. very hard to turn and steer went out on me while i was at the stop sign in town.

Steering assist failure notice appeared on and off for nearly a year. notice would disappear after turning vehicle off and straightening steering wheel. in the past 2 months the issue happens several times a day. last week it happened twice while i was driving and almost lost control and crashed.

The power steering assist has gone out, i had just started the car and had no power steering and it is very hard to steer, i almost wrecked trying to get it hiome.

The electric power steering is starting to fail. it locks the steering wheel while the car is moving while the on my city street. need to turn off engine and restart the car. sometime the steering becomes difficult while driving at city speeds.this happen roughly 6 months ago but went away.

The electric power steering stops working while driving and also at start-up. this has happened multiple times. we are now reporting this after the 4th occurrence.

This is a 5 year old car. with 750000 miles on it. the power steering assist has already died costing up $2k in money we don't have to fix it. the fix is replacing the entire rack and pinion. we had started for the first time the day it went out. we were parked i had to drive it to the dealership with no power steering. if you shut of the car it would temporarily fix it's self. and it did the guy at the dealer shut it down after seeing the no steering assist when he restarted the car it magically worked again. until next time that is. ford knows this problem exist and refuses to issue a recall for all 2012 focus. this is a new car it should not be have these problems. putting us in financial strain.

I started my car and began pulling out of my parking space when the car steering became very hard to steer, the car felt like it was going to stall out, and an error message came on that said "steering assist failure service required". i had not fully pulled out of my parking space, so i turned off the car and let it sit for a few minutes. i started the car again, and the message did not appear when i began driving the 2nd time. i am very scared that this could happen while i am driving on a busy road and cause an accident. i have seen several other ford cars being recalled due to this issue for the same year, but not the focus. i have also seen numerous complaints online for this same issue. this steering assist failure needs to be investigated and recalled for safety of 2012 ford focus drivers, their passengers, and other drivers on the road.

My power steering shut down without warning while stationary. thank i was not turning in front of traffic and did not have a customer in my car. my employment is driving. oh and just two days prior the transmission computer was replaced. it shut down without warning . stopped for gas came out and car would not start.

Sync module failed. costing $1000 to fix. a smog part failure resulted in ford wanting 2000 to repair and replace the fuel tank. the clutch fails to engage on low speed turns creating a loss of control. ford fixed with the recall. steering fault detected making it near impossible to steer the car. recall is available on other models but not focus. another 1000 to fix it. ford is unsafe!

My electrical steering is acting up, making a weird noise after i start my car, is stiff at times and hard to turn. i received an error message, " steering assist, service required" on the dash recently. that message has gone, but the problem still exists this is a danger to me when i drive. whenever i start my car, the steering is rigid and stiff in the city.

At least 4 times in the last couple of months, upon starting the car there was the message "steering assist fault" and i could not turn the wheel. it went away after i turned the car off and restarted. however, i am concerned: if it happened any time other than when parked this could be fatal.

Tl* the contact owns a 2012 ford focus. the contact stated that the steering wheel failed to unlock and the steering assist warning indicator illuminated. the vehicle was towed to willis ford (15 n dupont blvd, smyrna, de 19977) where it was diagnosed that the steering gear needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and opened a case. the failure mileage was approximately 83,000. the vin was not available.

Steering wheel became hard to move and while driving it locked up, i had to use all my force to get wheel to make a slight movement. the car left me stranded due to unable to driving, steering wheel is stuck. it happened in a busy main street.