We have classified the 791 complaints from 2012 Ford Focus about STEERING into the following categories.
Car lost steering assist while driving making the car had to steer to avoid collision. the car was in motion, alarm came on the steering assist failed.
Occassionally when first starting this vehicle an alert will appear on the dash, saying power steering assist has failed, contact ford service dealer and the power steering will not work. if i shut the engine off and restart the power assist will work, so far.
Power steering assist stopped working while driving car. steering became very hard to turn. took to dealer, required entire steering gear to be replaced.
Power steering failure, no longer has power steering making it extremely difficult to manuer vehicle.
Sudden loss of power steering. electronic power steering failure while driving.
While driving, steering wheel assist malfunction light came on and made it difficult to control the steering. look online and there are recalls to other ford models, but not for the focus although there are numerous complaints about this happening and a serious car crash could happen because of it.
Tl* the contact owns a 2012 ford focus. while driving approximately 35 mph, the power steering assist malfunctioned and caused the steering wheel to become very difficult to turn in either direction. during the failure, the "steering fault" message displayed on the instrument panel. the failure was not diagnosed or repaired. the local dealer (san tan ford, 1429 e. motorplex loop, gilbert, az) and the manufacturer were notified of the failure, but no assistance was offered. the failure mileage was 117,000.
Steering wheel lock up on me while i was drive and been locked up for some days now and it is hard to turn the wheel and dont have the money fix it had the car for about a year now this just a shame.
About to drive to work, i turned my car on and shifted from park to reverse after about 5 minutes of waiting. while reversing out of my parking spot, i realized the steering wheel would not turn and i was going straight towards an apartment building that borders the parking lot. i parked the car and noticed a warning on the screen in the car that stated 'power steering assist malfunction.' i turned the car off and the steering was no longer difficult to control when i turned the car on again. the warning was no longer present. around two weeks later, the same power steering assist malfunction occurred while leaving a gas station; the car was in drive in the parking lot when the issue occurred. my intention was to turn and exit to a street, but i realized that the steering wheel would not turn. turning the car off and on again seemed to allow the steering to become normal and the warning was no longer present. the power steering assist malfunction makes it near impossible to steer the car, which could result in an accident if the warning is not seen soon enough.
While driving through a parking lot and attempting to turn left across an intersection, the power steering went out completely, jerked the wheel out of my hand, and kept the car moving straight forward. i narrowly missed hitting another car as my husband helped me tug on the wheel to get the car out of the intersection and to the side of the road. the power assist light was on. i turned the car off and back on, and the problem went away. this is the second time that this problem has happened, and i am afraid of it happening on the highway or in traffic and causing an accident.
Power steering assist failure. driving around town all day, parked the vehicle then upon restarting the power steering assist no longer works. this car has less than 34,000 miles.
Takata recall - power steering malfunction . steering wheel locks up while turning on or driving there have been several complaints and would really like for something to be done it's dangerous
Power steering module had to be replaced. dtc u3000:49-48 was the code from the dealer. the steering assit light came on after starting the car.
Loss of power steering on public road. power steering assist failure
I own a 2012 ford focus se hatchback with a 5-speed manual transmission and the sport package. i purchased the car new from a dealer in southern california in january 2012. starting with around 80,000 miles on the odometer and occurring periodically ever since, when the car's engine is first turned on, the power steering is not active. when this occurs, if i immediately attempt to turn the steering wheel, a "steering malfunction" warning indicator illuminates in the car. however, if i start the car and don't attempt to turn the steering wheel for 5-10 seconds after the engine is first turned on, the power steering is active with no issues. in those situations where the "steering malfunction" warning indicator has come on, i simply turn off the car, wait a few seconds, then turn it back on again. if i wait the 5-10 seconds before attempting to turn the steering wheel, the problem is gone, and the warning indicator is no longer illuminated. during the 78 months i've owned this car, i have yet to experience a situation where the power steering suddenly deactivates while the car is in motion, although i have heard other owners of similar 2012 ford focus vehicles report such power steering outages and am aware that a number of accidents have occurred with similar circumstances.
Steering wheel fault hello, i have a problem, i have a 2012 ford focus and all of a sudden my steering wheel was hard to move and a light that said steering wheel fault .. i was driving and almost hit a tractor.. i was reading online and it said that there is alot of issue with this problem and i wanted to know if there was such recalls
Park assist failure makes the car loose power steering while driving. it will do it with no warning and you all of a sudden can not steer. it will not reset and there is no power steering. very dangerous to drive. seems to be a defect as it happened all of a sudden.
Started vehicle, put in reverse and began backing out of driveway. i immediately could tell something was wrong and my steering wheel lost all power steering. the dash lit up saying 'steering assist fault service required'.
Tl* the contact owns a 2012 ford focus. while the contact's wife was making a turn, the steering wheel seized and the vehicle veered off the road. the power steering assist fault warning indicator illuminated. the contact's wife, who was eight months pregnant, struck the steering column and sought medical attention. the dealer (george waikem ford, 4321 lincoln way e, massillon, oh) was called and stated that the vehicle had no recalls. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was approximately 38,000.
Last month check engine came on while driving. car jerked and acted as if it wanted to cut off and when putting car in reverse the car would not go in reverse. while driving on july 14th after taking the car to ford dealership which they reprogrammed tcm the check engine light came on for the same code as before about shift fork b issues. while driving the car jerked a couple of times and acted as if it wanted to cut off and not accelerate. ford states they will not fix the issue unless for the current recalls on the clutch and tcm failure.
Steering wheel locked up while vehicle in motion (unable to steer). turned key off then back on after getting car stopped and steering worked. this has happened at initial start up on three separate occasions. wife refuses to drive it. at initial start up we were unable to even turn the steering wheel with engine running. on one occasion i had to return half hour later and it did function properly. very unpredictable. ford dealership says it's the steering gear and costs about $2,000 to replace. display on vehicle says problem is electric assist for power steering. vehicle has 89,000 miles on it. no control of vehicle if loses power steering assist. additionally the driver's side window will not roll up or down. rubber door gaskets continue to fall off on all four doors. the dust cover under the motor is nothing more than a piece of cardboard with some sprayed on fuzzy fake material covering one side.
The steering wheel locked up and the steering assist came on while i was doing 5 mph . and the fuel tank is being has been deformed because of a vacuum problem with the cap less gas tank. i know that the rest of the 2012 fusion and escape have been recalled,because of the danger of driving down the road and steering will loose controll
On friday, 06/08/2018 i lost my steering assist due to a "steering assist malfunction". i am able to steer the car but as a senior citizen i feel that i am putting my life, as well as others, at risk for a known defect that the ford motor company has known about for years, have recalled many of their model vehicles with the same "defect" except the ford focus. this is a dangerous situation for everyone. please get ford motor company to correct their intentional neglect of this matter.
Tl* the contact owns a 2012 ford focus. while driving approximately 5 mph, the steering wheel seized while making a left turn and the power steering assist warning indicator illuminated. the vehicle was turned off, restarted, and was able to drive properly. the failure recurred five times. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the failure. the manufacturer was notified and transferred the contact to nhtsa. the approximate failure mileage was 110,000.
Steering assist fault went out as i was driving and was almost killed
Steering assist malfunction on ford focus 2012 model. this error would come up periodically over the last 6 months, but would go away when restarting the vehicle. now the error comes on every time the vehicle is started. the power steering is completely out. driven about 2000 miles since error first noticed. mileage now 116,895.
First time power steering quit i had just started it in the morning to go work, had to shut car off then turn it back on and steering would work then. second time i lost steering when i was turning off of a 55mph highway in the middle of the turn and power steering quit, forcing me to go off in the ditch. was very frustrating and now after shutting off the car the power steering does not start working at all. so i have to drive every day without it. very frustrating when i pay this much for a vehicle and i have to get charged $1,200+ to fix it. don't have the money to fix it so just drive without it now. frustrating.
I was backing out of a parking place at a gas station when the "steering assist fault" "service required" came on this happened around 80k miles. now sitting at 88k miles i recently had to have the steering rack and pinion assembly replaced in it costing me almost 1,800 dollars in repairs. i have read several complaints with this car having the same issues around about the same mileage intervals. i'm hoping this issue hasn't caused any serious injury or fatalities.
Power steering failure at 63000 miles. resulting in $2222 bill to replace power steering gear assembly. error code "steering assist fault service required" was displayed 5-8 times while backing up at startup on prior occasions. for all prior occasions restarting the car cleared the issue. on the last occurrence the issue would not clear leaving the car with manual steering.
The car losses steering assistance on the road occasionally. the light saying "steering assistant fault" also comes on. then typically after 1day or 2, the system resumes itself. when it happens, wheel becomes really heavy and not possible to turn at 60-79mph on highway. at lower speed, it needs very hard pulling to just make a normal right or left turning. i also have to decrease speed when making the turn and causing vehicles after to decrease speed also. the ford manufacturer mechanic have made full diagnostic of the steering part. they couldn't find a reason and also said there could be no reason. the electricity system of related part could just be out of order some time and then became normal again--told by the mechanic. it's also confirmed such disorder is not caused by car wash or cosmetic damage on car's surface. the part is also not repairable but have to be replaced to solve the issue, which appears to be a fault of design or manufacturing. i searched online and found over hundreds of such issue for ford focus 2012-2014, discussed on forum and also reported by media. today, before writing this, the fault just happened on my car again. i think it begins to happen more and more frequently ever since the first time. the first time was may 13th, 2018; second was july 19th, then today: aug. 1st. it is terrifying how frequently it may happen on road in future. and what's more, my car's odometer is only 44k miles. hope the complaint could be valid and measurement done towards ford. thank you
At times the steering locks up have to restart to fix problem. warning light comes on >>>> steering system failure. what soes this mean ? can it lock up during driving?
Driving and an error popped up: steering assist failure, get service. the vehicle was parked when the error appeared.
Electrical issue with the car which is causing the power steering to malfunction. when this happens, i am unable to turn the steering wheel at all! ford has not issued a recall. there are several complaints regarding this issue that has caused accidents because the issue has been know to happen while driving. the ford dealership recommends i replace the entire steering system (epas) to correct the concern, for around $2,000. i cannot afford this - why do i have to pay for an extreme mistake made by ford when they created these cars? i am fearful the error will occur every time i drive, and take extra caution on each trip i make. please help
While driving i lost all ability to turn the wheel. i was driving slow and about to park. i turned off the vehicle and then started the vehicle back on and received a "steering assist fault error displaying on the dash panel. i turned off the vehicle again to see if this error would clear, but it did not. i look up this error online and found at least 150 other people having this same issue some if i read correctly ended in deaths. some say to turn off the vehicle and turn it back on to clear this issue. this fix did not work for me. i had to get the vehicle towed. this could have been very bad if this had happened on the interstate which i just exited. please help use to resolve this issue.
In april of this year i started the car from the garage and the power steering was not working as it was very difficult to turn the wheel,maneuver, and steer the car. i managed to get it to my local automotive repair shop where they assessed the situation. they found failure with the power steering control module. in order to fix it they needed to replace the electronic steering rack and pinion assembly which contains the steering module. this cost $3,377.56. i am filing this complaint in the hopes that it prompts a recall and that i may be eligible for some form of refund for this extraordinary failure and expense for a car that is not that old with low mileage. i kept the repair invoice with all the details but do not wish to post it as it contains my personal information.
Steering assist fault error message started appearing randomly when starting up car in park about once month a year ago. i could get it to clear by shutting off car and opening and closing door and restarting. frequency increased last month to about once a week, then to every day, and now it won't clear. mechanic's charge $2,114 to replace the faulty part, realign and reprogram car's steering.
On april 7th 2018 i started my 2012 ford focus and the steering wheel was locked solid the warning lights lite up stating electronic power steering assist failure. i turned the vehicle off and restarted it 3 times until it started working again. i went right to the dealer where i bought the vehicle. they claim there is no recall. i did some research find that there's been over 120 injuries and one death related to the power steering failure on these vehicles. this is happened to my vehicle now totaling 10 times and now i'm terrified to drive the vehicle which concerns of as i'm on the road the steering locks up when i get in a crash or accident. the nhtsa and ford know of this problem. this is a major issue that must be addressed. please help i was stationary it's time and just hoping and praying this doesn't happen to me when i'm on the highway at 70 miles an hour like it has done to other people and have been injured.
My vehicle has on multiple occasions experienced a complete power steering system failure. the most recent of which occurred with my 1 year old daughter in the car; i was entering a turn when the display alarm sounded with the failure causing me to lose control and drive off the road. ford company is refusing to honor my warranty claiming the part is not covered (a steering sensor), though the steering column itself is covered. i have been told by the service advisor the column cannot be replaced without also replacing the sensor and the sensor cannot be replaced without also replacing the column. it seems they have found a loophole with what is known to be a dangerous hazard to their vehicle. in point of fact the new york times has even written an article in 2015 documenting power steering failure and the injuries that have occurred due to it.
I went to start my car and the warning light came on that said "steering system failure". the car is no longer driveable. the manufacturer is denying responsibility. there is a ny times article re: this stating they are aware yet no recall yet. we need a recall. there are other complaints online by owners who have not yet filed with nhtsa. https://www.nytimes.com/2015/12/25/automobiles/ford-focus-steering-problem-prompts-many-complaints-but-no-inquiry.html i need help. i am in debt for this vehicle and i was told there was nothing wrong with it when i bought it.
Steering assist failure notice appeared on and off for nearly a year. notice would disappear after turning vehicle off and straightening steering wheel. at 77000 miles, warning came on again and would not clear. this is a serious safety hazard especially if it happens while driving on the road. i was lucky it was just in my driveway. ford has recalled several cars of similar make and model for this same issue yet have not recalled the ford focus. this is a serious safety hazard especially if it happens while driving on the road. ford needs to own up to their mistake and send a recall and fix the problem on all vehicles. i should not have to pay for a manufacturing defect. the car is now out of commission because i can't afford the repair and i am to scared to drive it as is.
I have taken my car in 7 times for transmission issues and malfunctions always while driving on highway! thankfully i purchased extended warranty but it expired. now i am back at the dealership for the 8th time and they want to charge me $2100.00 to fix a problem that was never really fixed to start with! now i am having steering problems! the steering just goes out while driving on the highway and in city. the fact that the steering just stops working is extremely dangerous it has put me in very hazardous situations! this is the second time the steering has gone out while driving! i have to pull over and shut car off for 10minutes before restarting. my wife had the kids in the car with her heading to the store and it went out and she had no clue what to do and not strong enough to force the wheel to get the car off the road so she was left sitting in the middle of the highway with the kids until the steering would work again. its disgusting that ford refuses to fix these problems since they are extremely dangerous!
My car's power steering went out and i could not steer my car. thankfully i wasn't going very fast of i would have crashed.
Power steering failed. the entire power steering rack was replaced which includes the power steering control module (pscm). the power steering failure began on 3/1/18 and was initially resolved by turning off then turning on the car. this worked for two weeks. complete failure occurred on 3/14/18. the pscm is not serviceable and is not a separate component of the power steering rack resulting in a high cost repair on a low mileage vehicle. the vehicle has 35948 original miles. this system is referred to as the electronic power assisted steering (epas) system and has been recalled on the ford flex, taurus, and the lincoln mks and mkt 2011 through 2013 models, but not recalled on the ford focus even though it is the same problem and faulty equipment design.
My wife's steering wheel was turning when she was stuck at work...steering assist fault...service required came up on the screen...was on her screen. https://www.consumeraffairs.com/news/ford-vehicles-with-steering-issue-recalled-062915.html http://www.arfc.org/complaints/2012/ford/focus/steering/problem.aspx https://owner.ford.com/tools/account/maintenance/recalls/results.html http://money.cnn.com/2018/03/14/news/companies/ford-steering-wheel-recall/index.html
At 73,000 miles error code in dash read steering assist malfunction service needed. it is very difficult to steer my car. at 76,000 miles error code read engine too hot, stop safely and wait 8 minutes. car shudders and high revs at low speeds and very loud engine noise. i hope that ford recalls these issues soon!!!
Upon startup, there is a loss to the power steering. wheel cannot be turned at all. sometimes there is no error, other times i get error of steering assist malfunction. owned car for 6 years, purchased brand new. about 60k miles. have twins with brand new learners permit, with this car to be dedicated for them to drive. how can this be safe? multiple message boards show this is a known issue with these vehicles and poor design requires $2k fix. need immediate recall.
My ford focus i was driving down the street one real slow and my steering assist stopped the car just stopped i stopped it because the steering wheel became almost impossible to turn steering assist malfunction i went to the dealership they said it was $2,500 to repair it i don't have $2,500 my car is already had to transmission failures it's had an exploding battery it's had door locks that had to be replaced cuz they didn't stay last night transmission's been went over twice from the dealership and i just think they need to fix this for no charge because it is a safety hazard now i have no power steering my car is worthless i'm single i'm
Drove from my apartment to the mailboxes in our complex and when i went to start my car to leave the mailbox i go a "steering assist failure" and could not drive my car, the steering wheel could not turn.
Three times the power steering has failed at vehicle start. required turning car off and back on to resolve.
Turned on the car and power steering had failed.