We have classified the 86 complaints from 2007 Ford Focus about AIR BAGS into the following categories.
2007 ford focus bought new july 2007 also bough full warrant and gap insurance in feb 2008 driving 65 down the interstate the air bag deployed with now reason. 4 boys in the car. ford said take it to your insurance company. they also would not look at the cd player one month before this so the insurance comp. sent it to there repair shop they took extensive pictures to show no body damage or impact to cause this, they replaced the seat and the passenger side light would not go of so it indicated that there was a person in the seat so, the insurance company told ford to fix it because the company fixing it had already changed all the sensors and the light would not go off. we had to pay 500.00 deductible and the insurance paid 1658.00 we do not know if our insurance will go up because ford has not excepted responsibility yet and it has been 6 months and i have written to the federal trade comm. the news ect.. i do not want my child driving this car and i want my money back (plus some) and the computer reads a collision so we have lost alot of value i am just mad and i have heard alot of stories about ford air bags and nothing is done i am only a speck to them they will probably drop the case and that will be that atleast nobody was killed yet maybe that is why they sell gap insurance. thanks julie mohr. *tr
Driving on the interstate with a friend the air bag deployed while driving 65 mph we hit nothing thank god it was not the drivers air bag the car is only 8 months old we have a bumper to bumper warranty with ford motor company. they would not look at it and told us to go to our insurance company. we had to pay a 500.00 they found that the computer recorded a head on accident which will not be erased so the car value is now lost they took pictures of everything showing no accident at all the insurance company changed all the sensors and then the air bag light would not go off it indicated a passenger in the seat so the sent it to thoroughbred ford and said they did not care what they had to do but fix the car so the did. it cost me 500.00 deductible and the insurance co 1,800.00 so now the are waiting for ford to except liability. we no not feel our son is safe driving this car i feel most accidents should be looked at as which happened first an accident or the air bag. we could have lost four young men because of this i am very angry with this total process it took 3 weeks to get the car back this also involved missing work classes and alot of trouble with transportation i wish they would take this car off the road so if and when it is sold i do not have that burden of someone else's life on my head and heart. *tr
Had brake failure, resulted in accident, hit a pickup truck and approximately 35 mph, airbag failed to deploy. however, the light came on and it did require a switch to be replaced which cost me a couple hundred dollars. *tr
Dear sir: i recently purchased a ford focus sedan 2007 which has the feature in which if the front passenger is not withing certain ranges the air bag will not deploy. consistently, the notification that the air bag is off light on with my 22 year old female daughter which is short ( 5foot 2 and 105 pounds) is in the front passenger seat. i have tried to solve this issue with the dealer but they have no solution and they state that the threshold is set to 100lb which i consider excesive. after about twenty minutes or so the light turns off as it should be, but this leaves an extended interval in which my daughter is not protected. i'd appreciate your advice on how to handle this matter . *tr
Tl*the contact owns a 2007 ford focus. the air bag light flashes on and off when an occupant is seated in the front passenger seat. the dealer stated that the ocs sensor was malfunctioning and they made the replacement. however, the failure was not corrected. the dealer stated that the passenger's weight caused the light to flash, but they did not know how to correct the failure. the current mileage was 32,544 and failure mileage was 91.
On october 25 2007 i purchased a ford focus sedan 4 door car with more or less 400 miles on the odometer. a couple of days later i noticed that when my daughter which is 5 foot one, 112 lb was riding in the passenger's seat, an indicator light lit indicating me that the airbag is turned off ( written on the plastic), telling me that at this moment the airbag would not deploy in case of a collision. this feature is supposed to activate when children are seated in the passenger seat in order to avoid deployment injury. i went to my dealer 4 times expressing my complaints around this safety issue. each time they told me that the unit would be reset and ultimately they even exchanged a seat cushion, all of this with no avail. confronted again with this problem with my wife as a passenger (5ft 3 and 114lb) i returned to the dealer and they reproduced the situation i was explaining with a local thin passenger. as a result of this visit i contacted ford customer service and filed a complaint on 11/19/2007. ford advised that i would receive a follow up call in a couple of days. today 11/20/2007 ford called and told me that according to their engineers, the behavior of the light was "as designed" and as such i could do nothing about it. let me state that fords explanation is ridiculous and a severe breach in auto security with liability issues. bottom line, occupants in the front passenger seat ( in this case my daughter or wife) could be subjected to lethal injuries as a result on non deployment of the air bag due to a faulty mechanism which interprets erroneously that small adults are children even in the case of normal small adults. i find this situation completely unacceptable and awareness, if not a class suit should be initiated against ford. as a customer, i'm frustrated and feel at risk using this new vehicle. *tr
I was in a crash in a 2007 ford focus. i went forward with a force so great that my collar bone was broken by the seatbelt, but the airbag did not deploy. if it had, i would not have had this fracture. the car was a total loss.
Tl*the contact owns a 2007 ford focus. the vehicle was involved in a crash and after it was repaired, the passenger side air bag light illuminated intermittently. she returned to the dealer twice in one week and they repaired the air bag sensor three times. the contact stated that the light would dim for two days, but then illuminate again. she believed that this was a safety hazard and the dealer advised her not to drive the vehicle until it was repaired. the failure mileage was 8,300 and current mileage was 8,900.
Tl*the contact owns a 2007 ford focus. while making a left turn at 10 mph, the vehicle was struck on the passenger side. the air bags failed to deploy and the contact sustained minor injuries. the vehicle was towed away. the vehicle was also involved in a head on collision in january of 2007. the air bags failed to deploy during that crash as well. the engine size was unknown. the current and failure mileages were 3,000.
Driving down dirt road ~45mph. speed limit is 55mph. said road has numerous potholes, none of large size that were observed to be catastrophic. passenger seat airbag deployed with passenger in seat. spoke with ford complaint line, they deny this as a failure without investigating or inspecting, nor did they offer. ford dealer who is repairing vehicle, was not able to provide me with the information of what set the airbag off as of yet (sensors?). ford dealer claims pothole damage on vehicle. *tr
2007 ford focus driver side air bag deployed while i was drving in grocery store parking lot with seat belt on. no collision, no vechicle body damage, some damage to me. insurance adjuster can find no reason for deployment, be careful. i had no even made my first car payment. *ak
Year of vehicle: 2007 make: ford model: focus se date of purchase: july 2007 selling/: spreen honda odometer @ purchasing: 24,900 current mileage: 49,000 problem(s) with the following: transmission - repair attempts: srs/airbag lamp - repair attempts: steering shake/vibration - repair attempts: seat belt repair/replacement - repair attempts: air bag light is back on again in the 'on' position - multiple repair attempts: complaint to dealer: yes. cld spreen honda spoke to owner who sent me to a salesman. the next time i returned it to fritz dealership (since they did orig work), for same probs & i was told i wouldn't get a courtesy car and they had no idea how long it would take for repairs. the interior airbag light was in the 'on' position, the transmission began slipping, the front end was shaking like before. car was returned the 2nd time for the same problems. i was told it was defective parts & had to be ordered. no courtesy car this time like the first time so i was stranded (i'm disabled and nd trans). the car is falling apart little by little with the back door handle broken completely. the seller (spreen honda) said i would hv to get a new loan on a new vehicle instead of 'exchanging vehicles' as promised in my conversations with the owner, at spreen honda, place of purchase. i refused this 'hustle' because this was not what i was told over the phone, but after 2nd set of repairs, the car would be replaced...not me purchase another car and give up another down payment! i didn't agree to this and walked out. this car has been under repair for weeks off/on for the same or similar problem i.e., the transmission first repair was only a few months after purchase, along with front end shaking. i was given a courtesy car while repairs we done w/out the 1st time, but not the 2nd. i was told my car had a 'defective part' & had ordered it. the car has been returned again for same probs mentioned above. airbag light is bk on again and transmission slip. *tr
2007 ford focus. *tr