Below you may see the BODY components and the number of complaints they received.
We were on the highway while it was snowing. all of the other vehicles were slowing down because there was an accident blocking off the highway. event...
I was rear ended by a ford f350 so hard that i hit the car in front of me, a honda accord. the back of my 2011 ford fiesta is smashed in and the front...
My mother (83 yo) was riding in the front passenger seat and as she was getting out of the car she closed the door and it bounced back and hit her on...
After a recall of door latches that were replaced i have had 3 other latches malfunction. most recently my driver side door. i had talked to my dealership and they told me i am responsible for the repair now. they did repair one latch after the recall work was done under warranty. i currently cannot safely drive my vehicle!
4/2019 found out about door recall. quirk ford said they fixed all 4 doors before i bought the car in 9/2016 however 4/2019 my back drivers side door latch broke and i could not lock the door. it kept opening while driving. fixed it. 10/19 my front passenger door had the same issue and the cable in the door broke as well. kept opening when driving even though i tied it with a cord. nothing happened to the doors prior to the latches failing. got this fixed i am afraid this may happen with the other doors and result in a serious accident. i feel they are still using defective latches.
The rear left door latch broke. i simply opened and closed the door. the latch must've broken when i closed it because the door came loose on my drive home. no accident occurred, but it is definitely a safety concern as the door could've hit an oncoming car since i couldn't immediately reach/secure the door. the door will close flush with the car, but just won't latch. neither handle seems to have any influence on the car latch either. this issue sounds like the 15s16 safety recall, but is reportedly not applicable to my car. i am paying to get the one door fixed, but am worried about the other doors doing the same thing.
Locks flew open again when i was driving on the freeway. this time the lock on the passenger side. the door opened suddenly as i was driving on the highway. a few months ago, the driver's side had the same problem. i took it to ford and they refused to repair it because they said there is no recall for this car. i reported it but it seems there was no feedback from this website either. nobody called or emailed.
I took the vehicle in to a dealership several years ago to address the faulty door latch assembly (passenger-side rear) as per the recall on this vehicle. i was told that this was due to a design flaw in the assembly (basically using a cheap part that easily breaks). last year, i had another door latch assembly (driver-side rear) fail after having all four of them supposedly replaced. i once again took it to the dealer who charged several hundred dollars as it was outside of the 1 year warranty window. the dealer and ford both told me i was out of luck and it was my problem. just last night i had another assembly fail, this time the driver-side front. i refuse to pay any money to them as these things are clearly faulty and a safety hazard, but they refuse to address the issue properly. i would like to know what recourse i have to force them to fix this safety issue properly once and for all.
Second door latch broke in less than two weeks apart from the last door latch failure. submitted complaint number 11222994, about rear passenger door latch failure. took that in to be fixed july 3rd. now my front passenger door is broken. haven't seen an investigation started and have not been reached to about my previous complaint. i am now worried about my child and am scared every time i put her in the back seat i'm wondering when will this door break? when will ford start an investigation and get this fixed? put out another recall! and when i call the dealership to make an appointment for them to fix my vehicle they say they don't have an appointment til the beginning of august. this is a safety issue and needs to be resolved asap! i don't want to wait three weeks for something that should be fixed asap!
Both of my rear door latches stopped latching. both occurred as the vehicle was stationary. there was a recall for the original latches, however a dealership indicated that they were replaced and my current latches no longer fall under the recall. however, having both rear door latches malfunction leads me to believe the safety of the replaced latches should also be looked into.
Passenger door does not close whatsoever. when driving, taking left turns the door swings open, has to be held down to prevent it. the defective door latches on these vehicles can prevent the door from properly closing. this can result in the door opening while the vehicle is moving. many customers indicated that the door would not latch at all so they decided to restrain the door by other means (looping the seatbelt through the door, or using rope or tape) in order to drive the vehicle. some customers also reported multiple door latch failures occurring on the same vehicle on different doors occurring months apart. my 2014 ford fiesta manufactured on april 2014 is not covered by recall 15s16, parts and labored not getting covered by ford. seems like not all cars are included in this recall, even though the recall notice states so.
Driver side door latch will not catch and flies open. luckily when the latch malfunctioned i was in a parking lot and not driving. i left my car in my work parking lot in the am and came out of work in the pm to realize that my car door did not latch when i shut it and no longer latches. took to local ford dealership (lance cunningham ford - knoxville tn) and was told it would be 456.00 to fix. when asked about the recall for the exact problem (safety recall 15s16) i was told that my car did not qualify. the car has 45,600 miles on it.