The shock tower in the passenger side rear wheel has broken, due to rust and corrosion, and punctured through the interior of the trunk and the back seat. the interior of the car body has separated from the exterior body so that the wheel and road can be seen from inside the back seat through a large (inch or more wide) gap. there is no corrosion or damage in any other wheel well. there is a corrosion related recall on this car which the dealership says is unrelated to this particular area of the car (safety recall 14s02). ford's customer "care" center acknowledged multiple complaints yet has no investigation or activity aimed at a remedy for this common problem. due to ford's apparent negligence which has caused hundreds of ford owners identical damage, my car is unsafe and ford is unwilling to act. *tr
The driver's seat in my 2004 ford escape causes severe back pain after 15-20 minutes. this is a safety hazard, because constantly adjusting the seat creates a distraction. *la