Got codes for no steering assist fault and no advance trac, meaning no power steering and no awd. there are recalls for this but was told, my car didn't apply because not made at the plants they were made. took my car to a ford dealership, had them look at it, after disconnecting battery for 10 minutes, both came back, but said rack and pinion was bad? my car just past the 36,000 miles in garage miles were 38804. this car only drives on paved roads, not all new paved but good roads. 'how can this be part be bad with just 2000 miles over coverage? why is it bad at this mileage? not happy to have to pay $2600.00 to replace at such low millage? something was bad with this part from the start!!! if i have to replace this part and not covered by ford plus my cost to i paid to have them lok at it. i will never buy another ford, built tough my ass!!! ...
This is regarding ford's safety recall 19s26. my car too showed similar symptoms as mentioned in the recall notice and the dealership had to replace the steering . gear and the bolts. unfortunately, my car does not show up in the recall list even though the make, model and the manufacturing plant matches. the repairs cost me a 100$ deductible on my extended warranty and 60$ to jump start the car. other costs included having to depend on uber for transportation. my motive to file this complaint is to make sure the recall vehicle list is accurate.
Tl* the contact owns a 2016 ford edge. while driving 10 mph, the steering wheel seized and two unknown warning indicators illuminated. in addition, the adaptive steering fault service required message was displayed. the contact called don hinds ford inc (12610 ford dr, fishers, in 46038, (317) 849-9000) and informed them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted and provided case number: cas-24406514k1h6s2. the failure mileage was 80,000.
When flat towing behind rv vehicle goes into a wobble. only way to stop the wobble is to come to a complete stop. happened when entering road from shoulder also on a rough uneven road. happened at slow speed 10 to 20 mph.
The adaptive steering fault service required light came on again. there is a tsb on this and the dealership replaced the steering wheel to fix it. now it is coming on again with the new steering wheel and will need to go back to the dealer for service. it came on during a highway trip from new orleans to daytona and has stayed on ever since. the steering wheel is tilted left as a result.
This is the second failure of the adaptive power steering on my 2016 edge sport with 22,500 miles on it. the first time was when the car had 8800 miles on it and ford wound up replacing the whole steering wheel in august of 2017. this morning it happened again almost identically to the last time. i was backing out of a parking spot and all of the sudden the steering wheel out of nowhere turns 90 degrees to the left to where the top of the steering wheel now points to the right while driving straight. i have a appointment to bring to my ford dealership on 1/31/19.
We are the original owners of the 2016 edge. at approximately 48,000 miles, we heard a popping noise in the front suspension which progressed to a loud squeaking sound on bumps and turning. the local dealer could not duplicate the problem. at 54,000 miles, the vehicle started darting on uneven road surfaces (rapid shifts in directional stability, often changing lanes without warning). the local dealer said there were no tsb's on that problem and did not find a problem(!). i raised the front suspension myself and found the drivers ball joint almost ready to dislodge from the control arm. i replaced the lower control arm myself (i am a retired auto instructor) following ford's recommendations. after an alignment, the vehicle drives considerably better but somehow not perfect. note that there is still a clunking in the front suspension but there doesnt appear to be anything loose, although the passenger side lower ball joint appears to be looser than what i would expect for that year vehicle with that mileage (now just at 57,000 miles.) this is a very dangerous condition which certainly should not happen on a vehicle with that few miles
Lost control on my stearing driving to my work this morning. i was driving on straight road when i started expecting lost of stearing, car was almast start driving to the curb. i put on breaks and car wouldn't stop. tryed to maneuver car to stop from going on curb and turning to oppositside but there was outcoming traffic, but was very unfortunate to control that is was still driving even i was pushing on the breaks and car went all the way to side of the opposite direction and flue to the field and drew there for 100-200 feet untill it is stopped. i was lucky survive, because there was electric pole and some uneven lamdscape that i culd been injured or even dead. dangerous! can't explain fear i experienced this morning. scheduled time with ford at sawmill in dublin, ohio to check what is wrong with this car!
Got an error message: "adaptive steering fault, need service", just after the manufacture warranty expired. need to spend about 1.8k to fix this. this seems to be a common issue for many 2016 ford edge sport. really concern about the quality and safety of ford cars. so disappointed.
I am continuing to document each occurrence of the adaptive steering fault service required light. by the time i get to the dealership they can't duplicate the problem and the vehicle will not hold the codes. the light goes out. it came on october 28, 2018 at 9pm at 21870 miles. i went back to my vehicle five minutes later and it was out. i drove to work this morning and the light came on again. i was driving around 5/10 mph and the steering wheel was tilted to the right despite the wheels being straight. if i can't take it do the dealer and have them address it, i'm not sure what else to do. there is a technical service bulletin on this to replace the steering wheel but i am told that since the vehicle won't retain the codes when the light goes out, they can't do anything.
I parked my car in a lot w/out any issues. when i returned to the vehicle and started the car and put the car into reverse gear, a warning light "adaptive steering failure" was displayed. the wheel seemed to not be centered when driving straight. i even tried shutting off the car and restarting, but to no avail. i parked it at home and the next day started it to show my husband and the light was no longer on. the steering wheel still seems off though. i'm terrified to drive the car and am hoping the dealership will be thorough in investigating the reason for this.
Adaptive steering fault. vehicle was stationary and transmission in park mileage 33205.9. upon starting, the warning message appeared. after acknowledgment of message, the dash light remained on. immediately drove to dealer for service and showed warning to service manager. was not able to have a technician review issue as to lack of availability. scheduled next available appointment, 6 days later. advised that situation is safe to drive. light went off upon shutdown. warning appeared again at 33324.1 miles, stationary in park. returned to dealer durin appointment. advised after technician assessment that i have a faulty adaptive steering component require steering wheel replacement. need to have ford authorization for repair, rescheduled for service repair. advised that there is no vehicle loaner for this service. also, advised that it is safe to drive with this condition. vehicle has exhibited a stiffness in steering since this incident has started. confidence on vehicle's safety is comprised.
The adapative steering fault service required light keeps coming on. it's come on several times but since the dealership can't or won't fix it because they can't duplicate the problem and light goes out and apparently does not store codes, i've begun the process to document the dates, times and mileage it comes on and going forward will take a picture every time it happens. it happened on october 3, 2018 at 930 @ 21,499 miles as i was pulling into the dealership. they told me they could "see" it or get trouble codes. on october 11, 2018 at 0900 and 1620. it went out when i drove at lunch on the 11th and then came back on when i was driving home. there is a technical service bulletin on it but they refuse to do anything. i'm petrified to drive a vehicle with less than 22,000 miles on it and ford does not seem to care.
The adaptive steering fault service require light keeps coming on. when trying to get the dealerships to look into it i am told it won't show an codes or they don't see the light. i don't know how this is possible. they say they can't duplicate and by the time it comes on again it will turn off after so many "key" cycles. apparently, there is a known issue but they still won't do anything to fix it. it makes the steering wheel crooked and seem like it's steering wrong. i just hope the steering doesn't fail while driving it.
Vehicle lost assisted steering while in a parking lot, making it incredibly difficult to steer. the screen on the dash popped up with the messages'steering assist fault' 'service advancetrac' and 'hill start assist disabled'. i am 250lbs, and i found it very difficult to steer turn the wheel. there is no doubt in my mind that if my wife was traveling down the highway when it happened, it would have resulted in a wreck. ford said the steering gear was the problem, and it would be $2397.25 for the repair. the vehicle has 40,700 miles and i can't believe something as critical as the steering would fail at such low mileage.