Tl* the contact owns a 2013 ford edge. when the doors were closed, the dome light and door ajar warning indicator remained illuminated. the dealer diagnosed that the front driver's side door latch needed to be replaced. the contact stated that the vehicle was repaired per the warranty, but the failure recurred. the vehicle was not repaired a second time. the manufacturer was not notified of the failure. the approximate failure mileage was 28,000. ..updated 02/09/17 *bf the consumer stated the latch was repaired at the cost of $315.95. *tr
The door lock sensor has become defective on the car causing the door ajar warning to stay on at all times. being a nurse, i go to work very early and travel for 30 miles each way. when this isn't sensor isn't working the doors will not lock while the key is in the ignition and there is a constant dinging noise to close the door again every time i stop. driving to downtown dallas is very unsafe in the my car now. the interior lights stay on for miles and it is hard to drive in the dark with the interior lights on. two dealerships say this is a known problem on the ford edge and they have received bulletins on the problem but no recall. they say the sensor needs to be taken out and cleaned, it is not broken therefore the warranty nor extended warranty will not cover the $400 repair. please help make ford fix this problem by issuing a recall. ...updated 10/29/15*bf
Tl* the contact owns a 2013 ford edge. the contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. in addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. in addition, the front and rear passenger side doors randomly failed to remain closed. the vehicle was taken to the dealer and the sensors were cleaned. two months later, the failures recurred. the manufacturer was not notified. the failure mileage was not available. updated 01/10/17*lj updated 06/27/18*jb
Tl* the contact owns a 2013 ford edge. when starting the vehicle, the driver's door sensor would chime and the interior lighting would remain illuminated. the contact stated that the door would not latch correctly. the vehicle was taken to sunset ford (11700 gravois rd, st. louis, mo 63127, (314) 472-7109) where it was diagnosed that the driver's door latch sensor malfunctioned. the vehicle was repaired, but the failure recurred two years later. upon exiting the vehicle, the interior lighting would remain illuminated for a long period of time. the contact would have to start the vehicle and turn the vehicle off to reset the interior lighting to turn off. the vehicle was not taken back to the dealer or an independent mechanic. the manufacturer was not notified of the failures. the failure mileage was approximately 40,000.
Tl* the contact owns a 2013 ford edge. the contact stated that the dome light inside the vehicle remained illuminated when the vehicle was parked and locked. as a result, the vehicle alarm sounded and the driver's door ajar sensor indicator illuminated. the vehicle was taken to the dealer where it was diagnosed that the switch mechanism inside the door fractured and needed to be replaced. the failure was remedied, but recurred after six months. the vehicle was taken to the dealer who again diagnosed and replaced the switch mechanism. the failure recurred. the manufacturer was made aware of the failure and stated that there was no recall. the failure was not repaired. the failure mileage was 31,797.
Sensor in drivers door latch sends message to dash panel "door ajar". this results in a warning bell every time car starts from complete stop. we are concerned there might be something else wrong & we wouldn't notice the warning as it happens so often as we drive. *tr
Driver door latch sensor does not recognize that door is closed. started as intermittent problem now alarm is on all the time. can hear switch click when manually operated but door ajar alarm will not go out. this prevents various other things from operating properly including safety features. this is obviously a defective part that ford has installed in many of their vehicles. every where i turn there are people complaining about this same problem. most of these cars are not even 2 years old. *tr
Tl* the contact owns a 2013 ford edge. the contact stated that after the front driver side door was closed, the door ajar warning light illuminated. in addition, the contact stated that all doors failed to lock. the vehicle was taken to an independent mechanic where it was diagnosed that the latch and the door ajar switch needed to be replaced. the vehicle was repaired. the contact also mentioned that the exterior light failed to illuminate intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 45,000.
The driver's side door latch assembly had to be replaced because the sensor always indicated the door was open, sounding the chime, when the door was closed tight. the repair came to the tune of $422.11 for a car that is only one year old! *tr
the driver door says its ajar but actually is not, so if driving at night the dome lights are on witch is dangerous and the door locks will not lock if the vehicle system thinks it ajar. i think this should be recalled cause it is a safety issue #1 doors won't lock. #2 interior light won't go out if driving at night. *tr
Tl* the contact owns a 2013 ford edge. the contact stated that the sensor on the door latch failed to detect that the door was closed in order to lock the doors. the contact mentioned that the front drivers side door needed to be opened and closed multiple times for the sensor to detect the doors. the failure occurred on several occasions. the vehicle was taken to the dealer, who diagnosed that the latch assembly needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 30,000. updated 2/3/15*cn the consumer stated ford paid for the entire repair. updated 02/18/15*jb
Driver's side door ajar when the door is positively shut. numerous attempts to shut the door fail to turn off interior lamps and light on instrument panel. this creates a dangerous situation since i can not depict the difference between a faulty switch or my child actually opening one of the vehicle doors. from the numerous complaints on this issue i am appalled at the lack of response from ford and the ntsb. do children have to lose their lives before a recall is initiated? shame on you! *js
Tl* the contact owns a 2013 ford edge. while driving at various speeds, the front driver side door warning indicator illuminated and caused the battery to fail prematurely. the vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.