Problems with 2013 Ford Edge VISIBILITY

Tl* the contact owns a 2013 ford edge. after the vehicle was refueled, the contact discovered that fuel was leaking without warning. the vehicle was taken to a dealer where it was diagnosed that the fuel filler pipe needed to be replaced. the vehicle was repaired. in addition, when the vehicle was shut off, the instrument panel remained illuminated and caused the battery to become inoperable. the vehicle was taken to the dealer on two separate occasions where it was diagnosed that the door ajar switch needed to be cleaned and replaced. the vehicle was repaired. the contact also mentioned that the heating system failed to operate without warning. the vehicle was taken back to the dealer where it was diagnosed that the heating system needed to be reprogrammed. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 29,338.

Tl* the contact owns a 2013 ford edge. while driving approximately 60 mph, the defroster became inoperable. the failure recurred on one occasion. the vehicle was taken to a dealer where it was diagnosed that the air conditioner module had to be reprogrammed. the vehicle was repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 42,000.

Back half of the vista roof exploded in all four corners. there are some cracks in the middle of the glass, but the corners are blown out; especially towards the rear. the roof inside the car looks like it was suctioned up. i was driving and heard a very loud pop. when i stopped to and checked the roof i found the broken glass. the car is like new and there had been no prior incidents or damage to it. i take very good care of the car. there was no impact when this happened; i was just driving down the road on a hot summer day. ford claims they are not responsible. there is no explanation as to how this could happen other than a defect in the glass or installation of it. i have read about several other ford edge owners that this has happened to. *js

Rear window completely smashed without any sort of impact. *tr

Tl* the contact owns a 2013 ford edge limited. the contact stated that the rubber seal for the vista sun roof was defective and as a result, failed to close completely. the contact mentioned that due to the failure water leak in causing water damage on the passenger side. the carpet and both front and rear passenger leather seats were severely damaged by water. the manufacturer was contacted. the vehicle was taken to the dealer. the technician diagnosed that the sun roof track needed to be replaced. however, after further inspection the technician determined that the sun roof track did not need to be replaced. the vehicle was not repaired. the failure mileage 78 miles and the current mileage was 2,000.

On 10/21/13 at 6:30 am i was driving on my daily route to work along interstate route 95-south. as i was driving over the high level bridge in portsmouth, nh, i heard a very loud bang. the vehicle had not struck any object, nor had any object struck the vehicle. i looked up and saw that the entire moonroof had completely shattered in place. i immediately pulled off the next exit. when i exited the vehicle and inspected its exterior, i confirmed that there was no indication that anything had hit my car. there was no sign of any object having struck the moon roof. there were no localized impact cracks or puncture holes anywhere, yet, a strip along all four edges of the moon roof had separated, while the center area stayed intact, but was completely shattered. i brought my car to the portsmouth, nh ford dealership and the service manager looked at my vehicle's moon roof and agreed that the damage did not appear to be caused by something hitting my car. fmc has documentation of his statement. sm took pictures of the moon roof and submitted a to fmc. fmc immediately denied the request for replacement. in the meantime, the service manager escalated the request because he felt very strongly that this was not a result of something hitting my moon roof. the request was once again denied. mr.xxx has continued to make calls on my behalf this week to fmc, asking how anyone can make a determination without sending someone to inspect the moon roof firsthand. he was repeatedly told for three days that ford was working on coming up with a resolution. on 10/23/13 ford called and offered to pay for half the replacement cost of the moon roof. due to the lack of service from ford motor company, i had to submit a claim through my personal car insurance.

Tl* the contact owns a 2013 ford edge. the contact stated that while driving approximately 40 mph, the air recirculation would independently shut off after five minutes of use. the failure caused inflammation of the contact's asthmatic symptoms. the vehicle was taken to a dealer, who informed the contact that was the way the manufacturer programmed the air recirculation system. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 6,000. updated 02/25/14*lj