Problems with 2011 Ford Edge STRUCTURE

Door ajar warning light comes on when door is closed and stays on. doors will not lock even if manually actuated. door is actually fully closed but not locked. warning light is actuated when closing door and starting vehicle. car can be driven but doors are unlocked.

The driver door sensor is not working correctly. the driver door ajar notification remains on once the door is closed, and the interior light will not turn off. i also cannot lock my doors. i end up driving with the interior light on because it will not go out. at night time, this is especially dangerous, not to mention it drains the battery by staying on when not being driven. when i exit the car and shut the door, it takes me up to five minutes sometimes to open and re-shut the door to eventually get the sensor to register and the light to go off. it's ridiculous and frustrating. i hope that this issue will lead to a recall because i have seen a lot of complaints about it. my car just hit 62k miles. i saw others having the same issue at the same mileage.

The door ajar light stays on when all doors are closed and the interior lights stay on. also i was not able to open the car with the security code from the outside the car i had to use the key. i was park when i first notice the passcode was not working then i used the key i closed all the doors and still said one door was open, so i make sure all were close. i realize there was something wrong so i just drove the car like that. also i just bought the car so i don't know if that has happened before.

My passenger door indicates that when closed that it is not. the dome light stays on and so does the dash indicator. it has also done it while driving down the road. creepy, since i'm disabled and have hands controls to drive. so i have to pull over and reclose the door. plus once the lights come on i can't see while driving at night. *tr

Door ajar signal stays on when door is closed interior light stay on when door is closed inability to lock doors faulty latch

Tl* the contact owns a 2011 ford edge. while stationary, the vehicle experienced an electrical failure. the contact stated that the rear passenger door had a chip incorrectly installed, which caused the instrument panel to display "door ajar" even after the door remained closed. the contact stated that the interior lighting remained illuminated when the vehicle was off. sam pack's five star ford in carrollton, texas was made aware of the failure and referred the contact to ford. the manufacturer was made aware of the issue and stated that the vin was not included in the recall. the failure mileage was approximately 60,000.

Door ajar warning message on while driving or parked. causes interior lights to stay on 10 minutes before turning off when parked. interior lights will turn on and alarm horn will sound intermittently when parked. i pulled the fuse for the horn relay, don't know when it will sound. i feel it's unsafe to drive without a horn. while driving doors do not lock in fact they unlock after locking them with lock switch. *tr

On october 2016, the driver was westbound on 2 lane route 40 near springfield, ohio. a medical condition caused the driver to pass out. the auto veered off the road initially traveling approximately 40 miles per hour. it crossed through a yard and hit nose first into a hill. almost $10,000 worth of damage was caused to the front end of the vehicle. the airbag did not inflate and the driver sustained head and facial injuries due to contact with the steering wheel. the driver also sustained deep brusing to the chest due to the seat belt restraint. we are interested to know why the airbag did not inflate and protect the driver. the head injuries and vision problems continue to restrict the driver form being able to drive again.

Drivers side door ajar warning light is on, even when door is closed. door locks will not work, dome light stays on. this is a safety hazard when driving at night since reduces night vision as well as allows the doors to be opened by anyone. *tr

Drive side driver door ajar sensor switch fails. interior lights stay on and door locks will not stay locked when the car is in motion. door ajar light stays on at all times if the key is in the ignition.

While driving, the door ajar light remains on even though all the doors are completely closed. the image indicates the passenger door is ajar. because of this, the dome lights remain on and i am unable to lock the doors while driving. *tr

The 'door ajar' warning light on my 2011 edge periodically comes on and stays on. the warning indicates that various doors are open. sometimes it's the driver door; other times it's the left passenger door or the back gate. each time the doors were closed properly, however the sensor thinks that the doors are open. this malfunction causes the interior dome lights and the exterior lights on the side mirrors to remain on, which drains the battery. originally, i thought this issue was a problem specific to my vehicle. however, in an attempt to understand the problem, i conducted an internet search and discovered that the 'door ajar' warning is a common and well known problem with ford products including the edge. this problem is not a result of use or wear and tear of the vehicle; it clearly is a mechanical /engineering flaw with the vehicle. i feel that this situation is a safety issues and should be corrected by ford motor company. on september 19, 2016, i sent an email to the ford motor company customer relationship center (crc), explaining the problem and seeking help. i was assigned a case number (cas-10612005-p1f4g7) and was told to contact a local dealer to diagnosis the problem. on september 27, 2016, a service department representative from beau townsend ford informed me that the problem was with the door latch and the cost to repair is approximately $385.00 per latch. he also informed me that ford motor company would not pay for the repair.next, i called the crc to appeal the decision.i was told that the problem was not a recall item and that ford would not repair the vehicle. i was also told that i had no further recourse regarding this issue.

Tl* the contact owns a 2011 ford edge. the contact stated that the driver side door ajar warning indicator illuminated on the instrument panel and failed to turn off. as a result, the vehicle lost power. the vehicle was taken to a dealer, but the failure was not able to be diagnosed. the vehicle was not repaired. the failure mileage was 53,000. updated 01/06/2017*ct *tr

Vehicle left rear door indicator was 'door ajar" . door locks would nor lock door and dome light would not go out - this depleted the battery. left rear door latch replaced under extended warranty with $100.00 deductible. battery was only 2 years old and battery was replaced under battery warranty. all work done at ford dealer.

My drivers door will not latch. due to this my dome light remains on which causes it to be dangerous to drive my car at night. it also drains my battery on a regular basis. my local dealer did something after i purchased the vehicle to "fix it", however it has continued to happen since i purchased the vehicle from a ford dealer almost to years ago.

My ford. edge has a problem with a module system that it is outdated mechanic told me that if i dont take it to the ford dealer to get it recall it can cause my car to over heat nd catch fire.

Door ajar warning always on resulting in doors not locking when car is in motion, dome lighting staying on when exiting the car and not being aware if car door is shut.

Driver side door ajar alert. the interior lights will not shut off due to a faulty door latch. this is a major safety concern especially when driving in reverse and not being able to see because the light is on!!!

Driver door ajar warning on dash, and interior lights on, while door closed. interior lights on at night interfere with night vision and, especially, rear view mirror vision. also drains battery over night. started as an intermittent problem, but now constant.

When closing the door the door latch doesn't latch properly and the warning light the door is ajar light stays on keeping dome lights lit. door can be opened and closed 5,6 times and still the same problem. sometimes the door doesn't even latch, non of the doors lock, and at night its dangerous to drive with dome lights lit. i paid for the repair once shortly after the warranty expired and was told by the dealer when the problem started again there was nothing that they could do and i would need to pay to have it fixed. i so mad i'm ready to trade the car in on a toyota. to make the issue worse is every car you've made since i bought this has had door latch recalls. my boyfriend just got a recall (15s16) for his 2013 fusion and he has never had an issue with his doors. i'm just waiting for the door to come open again while i'm driving. [xxx] date entered is the last time it happened. it does this on a daily basis. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

The door ajar lamp indicates that the driver's side front door is ajar even though it is closed. this prevents any of the doors from being locked.

The door latch sensor in the drivers door is malfunctioning. shows a door ajar warning on instrument cluster when door is actually closed tight. this warning indication prevent the doors from locking when driving. big safety issue! it also causes interior light to stay on, and night time driving with that interior light glare is a safety issue. the dome lights have also stayed on when parked, causing the battery to go dead. this issue first was noticed 7/10/16 and continues intermittently each time the vehicle is driven. *tr

Driver door shows a "door ajar" warning when the door is actually fully closed. warning remains when vechicle is stationary and in motion. currently slamming the door very hard will prevent the message from coming on, but is become less effective.

Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning indicator illuminated and remained lit even though the driver's side door was closed. the contact stated that the interior lighting remained illuminated and caused decreased visibility while driving. the kingsville dealer was contacted, but was not repaired due to the diagnostic cost. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000. updated 10/24/17*lj the consumer stated the doors would not lock while the driver was in the car, which could be a security issue. it could also cause the battery die. updated 10/26/2017*js

Door ajar warning came on with the door closed has very quickly got worse car will not lock properly when off anyone can press the keypad and get in the car so potential break in and door do not lock while driving safety issue if my daughter reaches for the door while driving the dome lights stay on while driving safety hazard while driving at night. there needs to be a recall as i'm about to spend hundreds to get this fixed and it could potentially happen again !

Driver side door ajar light is on . have to drive after sunset with dome light on. repair by ford dealer on 7/2016 and again on 4/2017

Door ajar light on all the time due to a faulty door latch. this issue causes the interior lights to stay on draining the battery and causing a hazard when driving at night. also, the doors will not lock when driving, which can be a hazard in certain situations. the cost to make this repair through ford is approximately $400, which i do not have in my budget. please do a recall for this problem, since it seems to be a recurring issue for this model. problem began as intermittent and has now become constant. first noticed problem around july of 2016

Driver door adjar warning / interior lights would not shut-down.

Driver side and driver side passenger door stating it is ajar. waiting for the passenger side to break. this has happened after the warranty was up.

The passenger door sensor does not work and is causing the battery to drain. i have been stranded twice. the doors will not lock when the car is in motion. i am afraid when driving my car.

At about 75,000 miles my door adjar light for my driver door would not turn off. it turns out the sensor of the door latch assembly is bad. this causes safety hazards because my interior lights will not turn off when the door is shut and it will not allow me to lock the doors from the interior when the car is in motion. i've spoken with ford representatives and this is a known, common problem but they haven't done anything about the issue. i think a recall of the faulty product that causes safety hazards would be appropriate.

Door ajar warning. there's a common issue with many fords where there's an issue in the door latch assembly that triggers the door ajar warning light and leaves the dome lights on. this is a safety issue if one is trying to reclose the (already closed) door while the car is moving and the dome light remaining on affects night vision. this happens after car is started and remains all the time the car is turns on - in motion or not

Had problems with door side sensor saying the door was open when it wasn't. now the passenger side door is doing the same thing. the doors will not lock while driving if the door sensor is saying the door is open. this is a safety hazard. also, if the door open sensor is saying the door is open once you have gotten out of your vehicle and shut the door, the interior light will stay on and this drains your battery.

Edge has door ajar light issue that is cause by faulty door latches. door sensor incorrectly reads door(s) as being open that causes battery to drain and discharge. interior lighting comes on while vehicle is moving that may cause distraction while driving at night. issue occurs while vehicle is in motion and while stationary. *tr

Door ajar warning stays on even when the door is closed, preventing the dome light from going off and the door from locking while driving.

Tl* the contact owns a 2011 ford edge. while driving at an unknown speed, the door ajar warning indicator illuminated and the parking and cabin lights remained illuminated indefinitely. as a result, the battery died. the contact took the vehicle to a dealer where the failure was remedied, but the failure recurred. the manufacturer was not made aware of the issue. the vin was unknown. the approximate failure mileage was 59,000.

Faulty driver side door latch assembly. ford knows of issue in tsb's. doors won't lock at highway speeds due to door ajar being sensed.

The door ajar switch stays on all the time . it cause the lights on the inside for few minutes and you can't see how to drive at night you have to wait for them to go out.

The dome light comes on while vehicle is on movement and creates a night driving hazard. the doors will not lock which is a major safety issue. the false door ajar signal prevents the driver from recognizing a real door ajar situation.

Driver's door will not shut completely. door ajar sensor on. have to slam door to get the light to go off. told it was a "bad latch" by ford dealership. will need to be replaced.

Driver door ajar warning stays on and the interior lights stay on for about 5 minutes after beginning to drive. they do stay on for about 15 minutes after parking. the car alarm will randomly go off because of the door ajar issue.

We had the oil changed by ford dealer here in winchester, tn and every since then, when i get in the car and close the drivers door closes, but a notice on the dash states " drivers door is ajar". no matter how many times i close the door, the message stays the same. once in a while it will go away.

Driver side door will close properly and lock. interior lights remain on in car, draining battery. had fixed three years ago and problem has returned. researched and found this is a common problem with this car. should be recalled.

Driver door is open, when it is clearly closed causing the dorm light to stay on. the can be stationary or in motion.

Driver's door ajar switch is failing causing the door ajar warning light to be illuminated and the inability to lock the vehicle's doors when driving or when parking vehicle. search on internet indicates issue is widespread on this vehicle line with repair costs in the $30-$500 range. vehicle has 68,000 miles.

Door ajar light is on and dome lights stay on. car wont start at times.

Tl* the contact owns a 2011 ford edge. the contact stated that the interior lights would not respond when the vehicle was off and remained illuminated. the door ajar indicator illuminated even though all doors were closed. the contact stated that the lights were able to be switched off after several attempts. in addition, the vehicle experienced a complete loss of power. the vehicle was taken to the dealer where it was not diagnosed nor repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 50,000. updated 04/20/16*lj updated 6/6/18*jb

Tl* the contact owns a 2011 ford edge. while driving various speeds, the door ajar warning indicator illuminated with the door closed. in addition, after the vehicle was parked, the interior lighting failed to shut off and caused the battery to become inoperable. the vehicle was taken to an independent mechanic where it was diagnosed that the door sensor failed and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 50,000.

Door ajar warning when door is shut.

Drivers side door indicator comes on as soon as car is runningshowing drivers door ajar. also door lock won't engage while this indicator is on. i have to open and close door repeatedly until indicator turns off and doors lock.