Before leaving my home, i tried unsuccessfully to program the built-in gps to guide me to my destination. after driving approximately 12 miles, i stopped at a rest stop. upon restarting my vehicle, the entire electronic display including radio, climate control, back-up camera, gps and other safety features failed to work whatsoever. i immediately drove to the dealer who informed me that there would not be a fox for this for at least two weeks and that all of his other 2011 edge customers were suffering the same problem. calling ford corporate, i was met with even less detail about the problem. they pretended that i am the only customer with this problem. although the vehicle is drivable, that is all it can do and frankly, i am afraid to drive it because i don't what else may simply stop working. ford refused my request for a loaner vehicle until this is resolved.
My ford touch voice commands that control hands-free phone, climate, navigation, and audio do not work reliably and consistently causing increased driver distraction and frustration either in parked position or at highway speed. actual voice commands that work vary from specific command lists in manual (both v1 and v2) including supplement. the same commands do not work twice. sd navi system with traffic alerts is a potential safety hazard in urban and highway environs. the system presents myriad traffic alerts. no voice command is available to select "avoid/ignore/details and should be. one must visually distract eyes from windshield/road to touch the center stack console display screen to return to navigation map. this is a safety risk and will result in traffic crash. reported to ford customer service. they do not seem concerned.