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Problems with 2010 Ford Edge AIR BAGS

On average, the 2010 Ford Edge starts to “feel” problems with the AIR BAGS and its various aspects after 84 446 miles.

Components Affected by AIR BAGS Issues

We have classified the 271 complaints from 2010 Ford Edge about AIR BAGS into the following categories.

FRONTAL 2 SIDE/WINDOW 1

Recently reported AIR BAGS problems on 2010 Ford Edge

Takata recall we have had this vehicle for a year & a half & still have not heard a word from co. every time i have called about it i am told we will call you when we get the parts.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. gene langley ford (located at 3500 eastend dr, humboldt, tn 38343, (731) 784-9311) was contacted and confirmed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Takata recall it has been 2 1/2 years since i received my first letter from ford about this recall. i am stuck with an unsafe car. i don't let anyone ride in the front passenger seat. i do not like my grandchildren to be in this car at all. ford is dragging their heals on this recall!

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the recall repair was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford edge. the contact stated that the air bag indicator illuminated. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called a local dealer (russ milne ford, 2477 hall rd, macomb, mi 48042) and was informed that the parts were on backorder. the manufacturer was not made aware of the issue. the vin and failure mileage were unknown.

Takata recall we have a recall dated june 1, 2016 stating that the front airbag could rupture if the vehicle is involved in a crash, resulting in metal fragments striking occupants causing serious injury or possibly death. today is september 27, 2016 and the issue is still not resolved, as we are awaiting parts. i contacted ford motor company today and was told there was not definitive date as to when the parts will become available. i am deeply concerned that it has taken four months and there is still no resolution. i was told to continue to drive the vehicle, although it has faulty airbags. please let me know what can be done to expedite the repair of my car.

Takata recall. this car is under recall for the passenger side airbag. i did not receive any notification and ford is unwilling to provide a loaner. they have no eta for the repair, but are guessing second quarter 2017. so we are supposed to drive this car until second quarter 2017 without using the passenger seat or sitting anything in the passenger seat?? really? ford should be providing free loaners and should have notified our family by mail!! same airbag with a subaru we own and yet subaru notified us by mail and provided a free loaner. the ntsb should be more protective of consumers where ford is concerned.

Takata recall.. it's been over a year i have been trying to get the passenger frontal airbag replaced. i drive someone every week on the passenger side. this is not safe.

Takata recall bought the ford edge from a used car dealership in september 2016, we weren't notified or aware of the takata recall at all until march of this year 2018 when we saw it on the news. they stated til this day august 18 2018 they have not even manufacture the part to fix the takata recall on my car. i sit here with unsafe car and making car payments on something i can't used. i need help with this issue. i no longer want to continue waiting after 2 years of this mess. i want ford buy the car back and get this resloved. i can't continue to wait till it time for them to fix it. please help me with this!

Takata recall : i have tried several times to schedule my vehicle but i've been told they are not in stock. i feel this has not been handled in a timely manner. i am very concerned about this recall and would like this corrected asap and before a serious incident may occur. thank you

Takata recall i have called numerous times regarding the availability of this part. my son owns a 2011 ford mustang gt and his vehicle also has this recall. we are being told when we want to trade these vehicles in we will not get blue book value due to defect!!!! dealers do not want to put these vehicles on their lot and be responsible for selling a vehicle with a dangerous defect. we are stuck!!!!!!

Takata recall ford is taken to long of time to fix this recall. i'm fearful of the airbags causing harm to me and my family. i would like this resolved.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the dealer (dorsch ford/lincoln, 2641 eaton road, green bay, wi 54311) confirmed that parts were not available to perform the recall repairs. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.

Takata recall. i have been waiting way too long for this recall to be fixed. it has made me anxious while driving not knowing if my air bag is going to hurt or kill me or my passenger.

Tl* the contact owns a 2010 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (helfman ford in staford, texas) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall dealer has notified us of this recall and is awaiting parts for replacement. we have been checking with the dealer for replacement part delivery for over a years now and each time we inquire on the status we are told that they have not received any shipments. in addition, we have been placed on a list but no notification as ever been received.

We received the recall letter on july 2016 from ford until now they have not replaced it

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called an unknown local dealer where it was confirmed that the parts were not available for the recall remedy. the manufacturer was notified of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford edge. the contact received a notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called freehold ford (3572 u.s. 9, freehold, nj 07728, (732) 462-3131) and was informed that parts would not be available until next quarter. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to flammer ford (3335 commercial way, spring hill, fl 34606) who stated that the part was not available. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the el cajon ford dealer located at 1595 e main st, el cajon, ca 92021 was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. *js

Tl* takata recall. the contact owns a 2010 ford edge. the contact received a recall notice for nhtsa campaign number: 16v384000 (air bags). the contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to brandon ford (9090 e adamo dr, tampa, fl 33619, phone number: (813) 246-3678), but the part was not available for the repair. the manufacturer stated that they could not get the part for the repair and did not offer further assistance. the contact had not experienced a failure. vin tool confirms parts not available.

Received notice 2 years ago i have a defective takata air bag in my car. i am unable for 2 years to trade or sell my car or have a front seat passenger in my car as ford continues to sell new cars with air bags that work this is too long a wait

Tl* the contact owns a 2010 ford edge. the contact received a recall notice for nhtsa campaign number: 16v384000 (air bags). the parts needed for the recall remedy were still not available. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall. ford says that they will not have a replacement for the inflator for probably a year or more. they informed me that that will not disable and remove the inflator at my request. this is not acceptable as it could kill my wife or someone.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealers (jarrett ford, 38300 dick jarrett way, dade city, fl 33525, (866) 906-7651) and (mackinac sales inc, w858 us highway 2 w, st ignace, mi 49781, (906) 643-8040) were unable to verify when the remedy and parts would be supplied from the manufacturer. the manufacturer was contacted. the contact was not experiencing a failure. vin tool confirms parts not available. *tt *tr

The recall sent in july 2016 and now its october nothing stating the part are here or when the vehicle going to be service. call every month still stating no parts available yet, really don't want love one to be injury

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called marin county ford at (415) 914-1118 (located at 6995 redwood blvd, novato, ca 94945) and was informed that the part was not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Debtors re: tk holdings inc., et al., chapter 11 case no. 17-11375 (bls) i have been receiving statements via mail on how there is a recall on my air bag (passenger side) so i called a local ford dealership to replace. they however, said the part was on back order and that they would contact me once they received them. it's now been another 5-6 months and i received another form on the recall. i used the website on the form www.airbagrecall.com and it had me enter vin # and then a bunch of local ford dealers showed up, including the one i already contacted. i called again and the lady apologized and said it is in a big bancrupcy dispute and once they receive them then they can fix them all. ??? if this is so deadly why is it taking this long????

Takata recall it has been nearly 9 months since being advised of this recall - and the dealer says they have no idea when the parts will be available to resolve this matter. what is the status of this recall for my vehicle and when can i expect parts to be available.

Takata recall letter, dated july 2016, ford unwilling to repair/replace

Takata recall; no parts available to fix the issue, even though it's been over a year since i received the recall notice

Tl* the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. perry mazda in santa barbara, california was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

2010 ford edge. consumer writes in regards to takata passenger side airbag safety recall. *ld updated 09/20/2017*js

Takata recall. received recall notice july 2016. as of 10/31/17 ford dealer does not have replacement air bag and cannot tell me when a replacement will be available.

Takata recall - there's a recall on the passenger airbag for my ford edge. the car is safe to drive, but it's not safe to use the passenger seat. it's been 2 years and there is still replacement parts or repairs available. i don't have use of my passenger seat and it affects the resale value.

Takata recall way overdue since originally informed and no notice since.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. long-lewis ford (2800 woodward ave, muscle shoals, al, 35661) was contacted and confirmed the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. *bf updated 8/6/18*jb

Takata recall. i received a recall in the mail in june 2016 and took my car to southwest ford to repair. they said that they did not have the parts and would contact me when they came in, never heard from them. i called back in early 2017 and they said takata was under bankruptcy and don't know if they will get any parts. my car is still not repaired and could be a danger to me or my kids. i received a letter from ford july 2016.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall. please advise the time limit for ford to replace these airbags. notified july 2016, have called numerous times, just advised they still do not have a solution except to not carry passengers in front seat. wonder why dodge is replacing them daily, but ford still doesn't even have a solution.

Takata recall

Takata recall--i received a letter from ford ,dated july 2016 advising there was a recall on the airbag in my 2010 edge. haven't heard from ford yet. i have called several times to my dealer and the say they haven't heard anything. advised to call ford customer service. i was advised they didn't know when i would get an air bag . there were several million vehicles with this same recall and takata hadn't started making them. on 10/25/2017 i received a notice where takata was going to file bankruptcy in japan to affect only debtors in u.s. and mexico. there was going to be a class action suit filed in u.s. federal court and i needed to register my complaint or i would be left out of everything. ford needs to be made to fix these vehicles or buy them bac at a fair price when sold defective.

Takata recall #16s26. replacement has not been done in a timely manner. dealer said no parts available and no estimate when parts will be available. how concerned should we be for our safety?

Tl* the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. hennessy ford of chamblee, georgia was made aware of the issue and stated that the parts were unavailable. the manufacturer was made aware of the issue and stated that the part was unavailable and the contact would be notified by mail of part availability. the contact had not experienced a failure. vin tool confirms parts not available.

Since july 2016, i have been trying to get the airbag replaced based on the ford recall 16s26/nhtsa recall 16v-384, at the ford dealer at 2816 nw pine ave, ocala, fl 34432. i have made numerous phone calls to have this done and not once have they been able to help me. while other dealerships have replaced the airbag in their cars. i need to get this done before an accident happens. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. john kennedy ford- jenkintown (1650 the fairway, jenkintown, pa) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2010 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. waxahachie ford (1780 us-287 byp, waxhachi, tx) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

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