Tl* the contact owns a 2008 ford edge. the vehicle was taken to coggin ford jacksonville (9650 atlantic blvd, jacksonville, fl 32225 (904) 747-8996) for the nhtsa campaign number: 14v682000 (fuel system, gasoline). the fuel tank was repaired with a wax seal. one month later the contact noticed a large fuel leak from under the fuel tank. the contact called the dealer and got a return appointment. the dealer tried to charge the contact $1,600 for the fuel tank even after the initial recall repair was covered under a 12 month 12,000 mile warranty. the dealer referred the contact back to the manufacturer. the contact got a case from the manufacturer who stated knowledge about the recall warranty. the manager at customer relations at the manufacturer stated there was nothing they could do about the issue and hung up on the contact. the result was that the vehicle had been at the dealer for two weeks and was still unrepaired. the contact just spoke to the dealer today and was told that there was no replacement fuel tank for the repairs and to come tow his vehicle away and fix it himself with a used part.
I was driving to my mothers house on 11/10/19. whole is was driving on route 1a my air bag exploded and it caused me to crash and it totaled my car. the news reporters came to the seen it aired for 2 days on channel 5 news. there has been a recall on my air bags since 2017 and ford didn't have the parts to my car to fix the issue they also didn't have the parts in 2018 as well and ford just place another recall on my vechile as well in february 2019 for the air bags again. this issue almost cost me my life. the town the accident took place was in walpole, ma on main street.
I did not own this vehicle when the recall was produced i have own this car for about 2 years with no problem until about 2 weeks ago i discovered that there is gas leaking from the bracket of the gas tank. once in park you can either smell a strong odor of gas and you can see where the the gas has been leaking onto the ground
Fuel is leaking, 1 believe from the fuel tank. the vehicle was in park, but left on for about 30 minutes. when i returned and reversed out the parking spot i noticed a puddle at the back end of the parking spot. i smelled the puddle and it was fuel.
I was in motion heading to work, as i was approaching a signal light , and tapped the brakes, i started to smell a rubber gas leak smell. this is has been occuring for the last six months ive had the brakes change. still the smell of burnt tar or gas fumes is loud whenever the brakes, a/c, or heat is on.
Takata recall i smell gas coming from my car ever since got from car lot automaxx and the transmission is acting up as well as the suspension too. it's overheating on me and haven't even had the car 2 months. the recall has been on going o.n this car for years they're is still 2 recalls open on my car. i never should of been sold this car because never has gotten the ok from the formal problems its had in the past. now i'm scared going to catch on fire while driving
I always maintained my "pre-owned" vehicle, purchased from dealership with 25,000 miles. began to experience a plethora of problems after 2,000 miles. i've paid over $8,000 in repairs and only drove it 35,000 in 8 years time, but maintained it properly & regularly: i've had to change the brakes & pads, & battery twice, it's wheel rims constantly leak air in the winter causing flat tires, changed all 4 tires, and on august 2, 20017, while driving on the highway at 60 mph, my steering control suddenly locked up! there was no control over the vehicle's movements- no ability to make lane adjustments or turns! i and my entire family including grandchildren could have been killed!! luckily, the next off-ramp was a straight shot & i was able to exit the hwy safely and bring the vehicle to stop despite no steering control. i had my vehicle towed to a ford dealership which incorrectly diagnosed the problem, & did not bother to inspect it for three days. it now needs a costly ($1500) rack and pinion to replace it's rusted out pressurized fuel line for power steering fluid. it remains unrepaired to date since there is also a takata airbag recall w/ possible fatal injury on this vin. the repairs have been delayed because this vehicle is an unsafe danger to drive! the fuel line defect was undetectable even though i had regular maintenance care and checkups.
Rec'd initial safety recall (14s22) letter dec. 2014 & 2nd notice april 2016 for the vehicle to be serviced by my authorized dealer, ramsey ford. may 16th ramsey's ppwork indicates the a sealant was applied. my vehicle failed inspection this april because the gas tank was corroded and leaking gas! i called ford & spoke to their cust. ser. rep, who refused to accept that this tank was not repaired properly & that they should replace it at no cost. they refused to accept the responsibility. i have photos of the tank, but they are too large to include with this form!
Takata recall and possible fuel leak recall. purchased vehicle 6/6/2015 and have never received recall notice letter, nor was vehicle fixed by dealer.
Takata recall: my vehicle has not been fixed and ford dealer says they cannot do anything until i receive a letter from you to take to them and not sure why parts aren't in. no incident with my vehicle as yet. your recall date is june, 2016
Tl* the contact owns a 2008 ford edge. after the fuel tank was replaced per nhtsa campaign number: 14v682000 (fuel system, gasoline), the fuel gauge did not register the correct amount of fuel in the vehicle. the vehicle was returned to the dealer where the technician diagnosed that the sending unit was defective and needed to be replaced. the vehicle was repaired; however, the failure recurred. the vehicle was returned to the dealer approximately six times for the same failure. the manufacturer was notified of the failures. the failure mileage was approximately 178,000.
I went to a ford dealer in dover delaware in january 2016 to have the fuel tan k inspected for leaks. it passed but was not updated in the safecar recall database.
Tl* the contact owns a 2008 ford edge. when the contact placed fuel into the fuel tank, the vehicle contained a strong abnormal odor of fuel. the failure recurred. the manufacturer was notified of the issue. the contact stated that the vin was excluded from nhtsa campaign number: 08v301000 (fuel system, gasoline). the approximate failure mileage was 100,000.
When going approximately 40 mph, the engine and/or transmission stutters when attemting to accelerate. this also happens at 50 mph.
Tl* the contact owns a 2008 ford edge. the contact stated that all four doors and hood were corroded. the vehicle was taken to a dealer. the technician diagnosed that the hood needed to be replaced. the vehicle was not repaired. the contact also received notification of nhtsa campaign number: 14v682000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 150,000.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 14v682000 (fuel system, gasoline); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 14v682000 (fuel system, gasoline) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
The speedometer stopped working, two or three warning light on the instrument panel came on, the car lost all power. i would only go forward with the gas petal pushed to the floor. it's a known issue, found out from youtube many people have had the same exact issue. it's an intermittent issue that happens when the vehicle is on the road creating a hazardous situation for everyone. here is what is known about this issue. technical service bulletin 07-3-11 6f50 transaxles built prior to 1/1/2007 - dtc p0715, p0717, p0718, p0720, p0721, p0722 and/or harsh engagement, no upshift, fifth gear only. some 2007 edge and mkx vehicles equipped with a 6f50 transaxle with a transaxle build date prior to 1/1/2007, with any output shaft speed (oss) sensor or turbine shaft speed (tss) sensor diagnostic trouble code(s) (dtcs) p0715, p0717, p0718, p0720, p0721, p0722 and/or harsh engagements, no upshift, fifth gear only, could have an intermittent short in the oss or tss sensor. ford knows about this flaw and common problem and there is a tsb, but no recall. this is the problem that is causing the symptoms in the video. *tr
Tl* the contact owns a 2008 ford edge. the contact stated that when depressing the brake pedal, the pedal sank to the floorboard and made a loud hissing sound. the vehicle was taken to the dealer. the technician stated that the brake booster, fuel line, gasoline storage, and auxiliary tank needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 80,000.
Tl* the contact owns a 2008 ford edge. the contact stated that the fuel tank leaked a small amount of fuel onto the ground. the vehicle was taken to the dealer who stated that the vehicle was unsafe to drive. there was a recall according to nhtsa campaign number: 14v682000 (fuel system, gasoline); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the repair. the manufacturer was notified of the failure. the approximate failure mileage was 99,000.
I just been told by koons that i would have to pay 1,300 to fix a throttle issue on my 2008 ford edge, which i purchased as a used vehicle labor day special 2014. the car stalls, stops, acceleration is affected. ford knows the throttles are faulty and instead of recalling, they did a customer satisfaction and agreed to repair affected edge from 2009-2014. this is bogus i have 2008, which that has this issue. i refuse to pay this and don't have the money to invest in junk. koons told me because of my hesitation i was investigating in a car that has valued equity & would offer great trade. they knew..they yet put me in another dangerous car. i had accident as well, driving ca lost speed & stalled while crossing over in parking lot. *tr
Tl* the contact owns a 2008 ford edge. the contact received a recall notice for nhtsa campaign number: 14v682000 (fuel system, gasoline) in november of 2014. however, the parts were unavailable at the time to repair the vehicle. the contact stated that a follow-up notice had not been received. the contact stated that the dealer took possession of the vehicle, which was deemed unsafe to drive. the contact had not experienced a failure.
Tl* the contact owns a 2008 ford edge. the contact received a notification of nhtsa campaign number: 14v682000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 14v682000 (fuel system, gasoline) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2008 ford edge. the contact received a notification of nhtsa campaign number: 14v682000 (fuel system, gasoline); however, the parts needed for the repair were not available. the contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 14v682000 (fuel system, gasoline) and stated that the part was not available within a reasonable timeframe. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure.
On december 12, 2014 ford mailed a safety recall notice to my attention regarding nhtsa recall 14v-682 regarding corrosion of fuel tank mounting brackets. i was told that this letter was for information only and that i would be contacted when parts were ready for the repair. we are approaching 10 months since the letter was mailed and i am still waiting for ford to contact me regarding the availability of the needed repair parts. as i live in the northeast and salt is used extensively on the roads during the winter i do not want to go through another winter with this issue be unresolved.
Tl* the contact owns a 2008 ford edge. the contact received a notification of nhtsa campaign number: 14v682000 (fuel system, gasoline); however, the part needed for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure.
Tl* the contact owns a 2008 ford edge. the contact stated that the recall notice for nhtsa campaign number: 14v682000 (fuel system, gasoline) was received in december of 2014. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.
While preparing to stop at a light, seemed to have lost all power. speedometer dropped to zero, airbag light came on and odometer was blank with a readout in its place that said something like odo failure also the wrench icon lit up. shifted to park and the car jumped and jerked and loud grinding noises came from transmission. was able to creep to a side street. turned off engine . waited several minutes , restarted car and the instrument panel returned to normal. drove home about 3 miles. took it to shop and they said it was a shaft seal. they replaced it for $182.00 the part was $12. got home and it leaks very badly it has leaked about a cup of fluid in 4 hours.(this was parked / not running) i am taking it back to the shop and hoping they can fix it right. i have been driving for over 30 years and never had this kind of problem. *tr
Tl* the contact owns a 2008 ford edge. the contact stated that fuel fumes emitted into the vehicle. after inspecting the vehicle, the contact noticed that fuel was leaking. the vehicle was taken to the dealer. the technician diagnosed that fuel tank needed to be replaced. the vehicle was not repaired. the vehicle was not included in recall nhtsa campaign id number: 08v301000 (fuel system, gasoline). the manufacturer was notified of the failure. the approximate failure mileage was 107,000.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 14v682000 (fuel system, gasoline); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2008 ford edge. the contact noticed a fuel odor coming from the vehicle and discovered that fuel was leaking. the failure occurred on numerous occasions. the dealer stated that the fuel tank needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 170,000.
We noticed a strong fuel smell in our garage and took our car in for service. we were told the fuel tank had rotted out and was leaking fuel. the entire gas tank needed to be replaced (about $2100). we were told by the mechanic that this wasn't uncommon and would "most likely" happen again with the new tank. we have since traded the car in for a new vehicle. *tr
Tl* the contact owns a 2008 ford edge. the contact stated that while the vehicle was being inspected, it was found that there was a fuel leak. the vehicle was not diagnosed or repaired. the manufacturer was contacted who informed the contact that the vehicle was not included in nhtsa campaign number 08v301000 (fuel system, gasoline). the failure mileage was 80,000.
The vehicle stalls at low speeds and at red lights and stop signs without warning and without great consistency. this happens multiple times per day/trip with no resolution. dealer and independent mechanic cannot identify the problem as no codes are thrown when it happens and it restarts after stalling. this is a significant safety issue. *tr
Tl* the contact owns a 2008 ford edge. the contact smelled fuel and discovered fuel leaking underneath the vehicle. the dealer stated that the vehicle was not included in a recall. the vehicle was not diagnosed or repaired. the failure mileage was 76,000. updated 9/19/14*cn the conusmer stated the vehicle was awaiting parts in order to be repaired. updated 02/12/2015 *js
Tl* the contact owns a 2008 ford edge. the contact noticed a strong fuel odor outside the vehicle. the dealer stated that there was a leak at the seam of the fuel tank and the fuel tank needed to be replaced. the part needed to repair the vehicle was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 95,000.
Tl* the contact owns a 2008 ford edge. the contact smelled a fuel odor inside and around the vehicle. after inspecting the vehicle, the contact noticed that the fuel tank was leaking. the dealer stated that there were two leaks on the top of the fuel tank. the manufacturer was not notified. the failure mileage was 90,000.
Tl* the contact owns a 2008 ford edge. every time the contact walked by the vehicle, she smelled fuel. an independent mechanic stated that there was a leak in the fuel tank. the vehicle was not repaired. the manufacturer was contacted. the approximate failure mileage was 81,000.
Tl* the contact owns a 2008 ford edge. the contact stated that while the vehicle was parked, a fuel odor was emitted from the vehicle and there was a visible fuel leak. the vehicle was taken to an independent mechanic for diagnosis who informed the contact that the fuel tank would need to be replaced. the contact was also informed that the vin was not included in nhtsa campaign id number 08v301000 (fuel system, gasoline). the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 109,000.
Tl* the contact owns a 2008 ford edge. the contact stated that there was a strong persistent odor of gasoline coming from the vehicle. the contact took the vehicle to be diagnosed where the dealer advised that the fuel tank weld was fractured, causing the fuel to leak out of the vehicle. the manufacture stated nhtsa campaign number: 08v301000 (fuel system, gasoline) did not include the contact's vin. the vehicle was repaired. the approximate failure mileage was 124,227.
Gas tank leak on the seam between the top half and bottom half of the tank. noticed a gas smell and small leak near the back rear tire on the driver's side. cannot fill the tank over halfway. *tr
Tl* the contact owns a 2008 ford edge. the contact stated that the vehicle emitted a strong gasoline fuel odor while parked. the vehicle was taken to the dealer to be inspected. the dealer stated that the fuel tank top and valves were corroded. the vehicle was repaired. the fuel tank was replaced. the manufacturer was made aware of the failure. the failure and current mileage was 125,000.
I am unable to "select affected parts" in this form: parts - power train, transmission, battery. over the past 6 months there have been numerous incidents where my vehicle, upon returning to speed or entering a roadway/highway, or otherwise entering a roadway, it has made a noise, a sudden jerk, seem to hold speed (fail to increase speed) and seems to feel like it is failing to changed gears (appears to rev in rpms slightly), then jerks again, and comes back into routine shifting. it is an automatic. this happens often. i have had the fluid check, flushed, replaced, asked my mechanic and she can find no issues. it seems to feel like it bogs down, but rpms appear to increase (almost as if it is not in gear/neutral). it seems to be happening more and more frequently. i have routinely checked my car for recalls. and i should note have had the ball bearing go bad (as recalled) and replaced, including the entire arm on the left rear. additionally, my battery has failed and been replaced (approximately 3 years ago) and has since required replacement again. it needs to be jumped started, and upon first replacement (by ford) it was noted not all cylinders or cells were charged/charging. *tr
After driving the vehicle for 20 minutes it began to slow down and the more gas (peddle pressure) we gave it the slower it continued. it felt as though it was chugging' along and 'sputtering'. *tr
The vechile loss power and stalled out. after that the car on the second occurrence won"t start had to charge battery the car raced whiled idling and had no power to run. went back to the dealer and are unable to find any problem. so we are now stuck with a car that will shut down and lose all power which is not safe to drive do to the fact that if we drove it at night and stalls out we lose all power and with no power the other cars may run into us and cause an accident which we are unable to prevent. thank you this is a dangerous situation. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *tt