We have classified the 7 complaints from 2017 Dodge Journey about VEHICLE SPEED CONTROL into the following categories.
Cruise control sticks when using it on the highway and i have to press the cancel button multiple times to take it off while other times the cruise control won't work at all.
Tl* the contact owns a 2017 dodge journey. while driving 70-75 mph with the cruise control engaged, the vehicle slowed down to 35 mph. the vehicle was restarted and resumed normal operation. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer and dealer were not contacted. the contact stated that the failure was similar to what was listed in nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). the failure mileage was 3,600.
Tl* the contact owns a 2017 dodge journey. while driving approximately 70 mph with the cruise control activated, the vehicle spontaneously accelerated to approximately 100 mph. the contact was able to deactivate the cruise control and drove home. the following day, the vehicle was taken to yakima chrysler/jeep/dodge/ram (2300 goodman road, union gap, wa 98903) where they determined that the cruise control failed. the vehicle was repaired. two days later, while driving approximately 70 mph, the failure recurred. the vehicle was taken back to the dealer where it was determined that the incorrect code was entered when the vehicle's computer was reprogrammed. the vehicle was repaired. the manufacturer was notified of the failures. the approximate failure mileage was 11,063.
We purchased a lease 2017 dodge journey gt on 1/10/2018. i currently have approx. 4300 miles on it. we had the cruise control recall taken care of, at a dealership on june 11, 2018. the first time i used the cruise control after getting the recall done, i was going 72mph on my way to work and my entire car shut down. no steering, no brakes, no radio, the interior lights on the dash were on, but nothing else. i was able to make it to the side of the road, the car wouldn't do anything for approx. 2-3 min, after that amount of time, i was able to get it started again, but did not drive it. i called my husband to bring me his vehicle so i could go to work. he drove it home and said there were no issues, but he didn't use the cruise. on june 18, 2018, the day after it happened. i took the car back to the dealership, they had my car for 6 hrs, drove 27 miles and found nothing. on july 5,2018 i was on my way home from work at approx 11pm, i was driving on our local turnpike and had the cruise control set at 72. the vehicle would not keep speed, it kept going down to 65mph then would rev 6-7rpm and get back up to 72. once i turned the cruise control off, the vehicle kept trying to speed up on its own. i was able to keep it from speeding up by applying the brake as i was driving. i am not comfortable driving this vehicle so, we try and use our other vehicle as much as possible but, we both work 50-56hrs a week. this vehicle ...
I just became aware that a recall was made for my vehicle, a 2017 dodge journey. last year i had an accident in norristown, pa after my car failed to stop or slow down while attempting to turn left with cruise control activated on a city street. my vehicle went up a hill, over a couple of fences, before stopping against a tree. a few inches further right and my 17 year old daughter might have been badly hurt or killed. my car had body damage, the bumper torn off, the passenger doors damaged, the radiator and ac damaged (ac still doesn't work), and i needed to have the condenser replaced. i knew the car had malfunctioned, but never received any calls or letters about any recalls despite buying the car brand new.
This was a rental car from avis. while driving at approx 70mph with the cruise control engaged, the windshield wipers came on by themselves, all dial instruments went to zero and all the electronic alerts (oil, over heat, tire pressure, etc) annunciated. the throttle remained locked at the cruise setting and would not disengage with activation of the brakes or cruise control button. i was able to over power the engine with the brakes and get the car to the side of the road. it was still running at an engine speed to support 70mph and fighting the brakes. the push to start/stop engine control would not work. i eventually got the car into just rap and then park. at this time, it would not turn over. a weaker person would most certainly been involved in a bad accident. i was concerned the car would catch on fire as the brakes smoked significantly. [xxx] [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tt *cn
Tl* the contact owns a 2017 dodge journey. the contact stated that there was a delay when the push to star function was used. also, there was an issue with the brakes when the brake pedal was depressed, and the cruise control failed to function. the contact received notification of nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). the dealer (goldy chrysler dodge jeep ram, 187 kinetic dr., huntington, wv 25701) stated that they would schedule an appointment for the recall repair on june 27, 2018. the manufacturer was notified. the failure mileage was not available.
While having my cruise control on i passed a semi going uphill. as soon as i got around it and back into the right lane it lost speed significantly. i pulled onto the shoulder and stopped. after about 30 seconds i pulled back onto the highway and built up my speed again. about 10-20 minutes later the exact same thing happened again. i did not feel safe passing anymore vehicles. i continued on home which was 2 1/2 hours away. just 1 mile before getting home my engine light came on. all this happened on sunday july 22 about 1 pm. we had just purchased this dodge on july 17, 2017. monday i went to the dealership where we had purchased it. they told me that there was a recall on the cruise control. when i looked up any recalls it doesn't show any. is my dealer lying to me? are they hiding something i should know about?