Vehicle randomly started flashing messages on screen, wind shield wipers turned on, all lights on dash were going on and off, engine failed and breaks quit working completely, turn signals and horn also started going off. all indications that computer lost connection with vehicle temporarily. there has also been another issue since the vehicle was purchased new in 2016 where during sharp turns the front tires makes a very loud grinding noise. we were told by the dealer they couldn't find what was wrong and to wait for recall. where is the recall? vehicle was stationary and in motion with the computer issue. vehicle was in motion with steering issue.
Tl* the contact owns a 2017 dodge journey. while driving 30 mph, the steering seized without warning. the brake pedal was depressed, but the vehicle failed to respond and stalled. the contact was able to restart the vehicle after several attempts. the vehicle was taken to earnhardt chrysler dodge jeep ram (located at 1521 e drivers way, gilbert, az 85297, (480) 926-4000) where it was diagnosed that the map sensor needed to be replaced. the vehicle was repaired; however, the failure recurred several times. the manufacturer was notified. the approximate failure mileage was 41,000.
On july 17th 2019. i was gaining speed on an entrance ramp to highway 95n in stafford, va. as i approached 60 mph the suv's steering wheel locked up on me and i couldn't turn the wheel. i tried the brakes and the brakes wouldn't work they were hard and would not push down. i let it slow itself down and made it to the side of 95n. i then put the suv in park with hazards on. i exited the suv to check for any damage and or indications of what caused the svu to lock up while driving. there was no sign of anything that i could see. i returned to the driver's seat restarted the suv. after noticing that the radio was on but not sure if the truck was on. so i restarted it to be sure the engine was running. i drove it home, 10 minutes down the highway at 50 mph and called the lustine dealership and had it towed to them. i can say that the weather was 98 degrees real feel at 110. this was around 2 in the afternoon. the lustine dealership had my suv from then until july 22nd. they put over 100 miles on my suv and said they couldn't duplicate the issue. they told me to just wait and see if it does it again. after having the problem and giving them the suv i looked on here and saw a suv with the same exact experience. i told the lustine dealership and gave them an email with this information and they didn't even bother to contact the other dealership listed in the complaint on here. which did find out the cause. lustine had my suv when i gave them the information about the other suv. also my suv had about 26485 when is happened. the lustine dealership didn't even put on my paper work they couldn't duplicate the problem or where in took place.
The steering locks up like it's power steering but it's not i lose all control of acceleration the only way to regain control is to put the car in park turn it off turn it back on sometimes it doesn't want to start right back up this has happened four times while my kids are in the car and while in motion and the dealership can't find anything wrong with it all they do is update the computer.
I have had 3 incidents, with the latest on 12/23 when during a rapid breaking to avoid collision as a vehicle did illegal lane change in front of me, my wallet, which i had on top of the middle compartment, pushed the clutch and changed the gear to reverse and my car went backwards almost colliding with a vehicle behind me. on other incident on thanksgiving day in 2017 i was making an u-turn when i had to break for a car which turned right sharply and my small purse flew and switch the gear to neutral and i was pressing the gas pedal and trying to get out of the way of incoming traffic and couldn't understand right away that the car's gear has been pushed to neutral and that's is why i couldn't move the vehicle. the clutch has no lock button and when pushed with even two fingers it switches the gears, so any small object during a quick or sadden breaking can cause the gear to switch to reverse or neutral.
Just left my drive way not from from it about to turn on another road when my car steering went out the dash was froze and when i went to use the brakes i couldn't. i was glad i was only going 13mph and didn't have to turn and no one was around me. my kids were in the car with me we rolled to a slow stop. i then turned the push button off then i turned the car back on and it acted fine. that's is dangerous. it could have ended badly. i just bought this car and now i don't even want it anymore. to scared to drive it.
My dodge journey 2017 has a steering problem. i was driving home from the market when my steering wheel stiffed up when i was trying to make a left. it was very hard to make a left turn and then i try to make it go straight and it was hard to even it out, as well as trying to make a right turn.
We were driving down a 55 mile per hour highway and getting ready to make a right hand turn onto a narrow bridge. we slow down before making the turn and as we proceeded the car shut down losing control of brakes and power steering. we were able to pull wheel enough from going off the bridge. we were able to start it right backup after we got control and came to a stop, but it was one of the most scary experiences ever with a vehicle. immediately made appt to have it looked at by dealership and they could not find anything to help us. they stated that dodge is aware that there is an issue with the car shutting down on a turn in temperatures above 105. that day the height was only 99.we did have the newest updated software when this occurred. i have contacted dodge directly and was told that there is nothing further they can do so next time it happens to pretty much call them and set up appt. with dealer. i am so irritated with the whole situation that now we just have to hope we don't wreck it next time it happens. we try not to drive it at all as we have 3 small children. really hope dodge figures something out before it's too late!