We have classified the 253 complaints from 2009 Dodge Journey about AIR BAGS into the following categories.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was made aware of the issue. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. when starting the vehicle, the stability control, abs, and emergency brake lights illuminated. the vehicle was taken to the dealer, but was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 16v047000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 135,000. vin tool confirms parts not available. updated 07/26/16*lj the consumer stated on two separate occasions, the brakes brought the vehicle to an abrupt stop. updated 08/02/16.*jb
Tl* the contact owns a 2009 dodge journey. the contact stated that the vin was included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 10v658000 (electrical system). the contact called the dealer, but the part was not available within a reasonable time frame. the contact was unable to schedule an appointment and determine when the vehicle would be repaired. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags). however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact stated that the air bag warning light illuminated. the contact mentioned that the vehicle was included in nhtsa campaign number: 16v047000 (air bags); however, the parts needed for the repairs were not available. the vehicle was taken to the dealer. the technician confirmed that the failure was due to the recall failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was unknown.
Takata recall
Tl* the contact owns a 2009 dodge journey. while driving approximately 30 mph, all the air bags deployed without warning or impact and the air bag indicator illuminated. the contact sustained injuries that later required medical attention. the police arrived and gave the contact a form to complete, but no police report was filed. the sheriff allowed the contact to drive the vehicle home. the contact called benny boyd lockhart chrysler dodge jeep ram (512-227-2266, located at 2000 s colorado st, lockhart, tx 78644) who stated that the contact would be responsible for the repairs. the manufacturer was made aware of the failure and informed the contact that someone would call. the contact had not been called back. the vehicle was not diagnosed or repaired. the failure mileage was unknown.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags). the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact received a recall notice for nhtsa campaign number: 16v047000 (air bags) ; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact stated that the air bag indicator remained illuminated. the failure mileage and nhtsa campaign number were unknown. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact stated that the air bag warning indicator remained illuminated. the contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 75,000. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the manufacturer indicated on the interim notification letter indicated that the parts could become available mid of second quarter of 2017.the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact stated that the recall notice for nhtsa campaign number: 16v047000 (air bags) was received in march of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 11/08/16*lj
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the remedy would not be available until the second quarter of 2017. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owned a 2009 dodge journey. while making a left turn at 20 mph, another vehicle crashed into the rear of the contact's vehicle. as a result, the contact's vehicle fishtailed and crashed into another vehicle. the air bags did not deploy. a police report was filed. the contact sustained injuries to the left elbow and knee that required medical attention. the contact received notification of nhtsa campaign number: 16v047000 (air bags) after the failure occurred. the vehicle was destroyed and towed. the manufacturer was not notified of the failure. the failure mileage was approximately 119,000.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign numbers: 14v373000 (electrical system) and 16v047000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect and vin tools confirms part not available. updated 05/10/16*lj *tr
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 04/13/16*lj
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
tl* takata recall. the contact owns a 2009 dodge journey. the contact stated the air bag warning indicator illuminated and remained on. the vehicle was taken to the dealer where it was diagnosed that the occupant restrain control (orc) module needed to be replaced. the contact received notification of nhtsa campaign number: 16v047000 (air bags) however, the remedy was not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 140,000. vin tool confirms parts not available. the vin was not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. while driving at various speeds, the vehicle stalled without warning. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 101,404. the vin was not available.
Tl* takata recall. the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign numbers: 16v047000 (air bags) and 14v373000 (air bags and electrical system). the parts were not available in a reasonable time frame to receive the repairs from the dealer. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification nhtsa campaign number: 14v373000 (electrical system, air bags) however the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact did not experience a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact did not experience a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact was unable to receive the part from the dealer to schedule the recall repair within a reasonable time. the manufacturer was also contacted and was unable to provide a time frame of when the part would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. while driving approximately 40 mph, the vehicle shut off. the failure recurred multiple times intermittently. the vehicle was taken to a dealer for diagnostic testing. the mechanic replaced the ignition switch, but the failure persisted. the vehicle was not repaired. the contact also stated that the air bag warning indicator illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the contact was notified that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). the approximate failure mileage was 60,000.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part was unavailable to perform the repair. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at various speeds, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 144,000.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact stated that the air bag warning light flashed and then randomly remained illuminated. the vehicle was taken to a mechanic who inspected the vehicle and provided a diagnostic trouble code. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 09v118000 (air bags and electrical system). the manufacturer was notified of the failure. the approximate failure mileage was 143,000.
Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. updated 04/04/16*lj the consumer stated the problem was resolved. updated 04/05/16.*jb
Tl* the contact owns a 2009 dodge journey. the contact received a recall notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. ma 10/19/15 the vehicle was repaired. updated 3/21/2016*js updated 05/16/16. *jb
Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.