We have classified the 7 complaints from 2009 Dodge Journey about VISIBILITY into the following categories.
Have lost most controls from drivers door switch, only thing that works is rear windows. all other 3 doors work fine independently. vehicle had the k07 recall done in feb 2011. since then, there was intermittent auto/up-down on both front doors. now i have lost function as mentioned before. the vehicle has been at local dodge/chrysler dealership since 14 november for diagnosis and repair. they cant figure our problem. chrysler corporation was contacted by me for assistance on 19 nov. as of this message, still no final diagnosis and repair. all they do is keep changing parts as directed by chrysler. we are extremely frustrated with this situation and my gut feelings tell me there is a failure with the k07 recall and/or key fob recall number r03. all these components are related electronically. sincerely think its time for the nhtsa to relook these 2 recalls with chrysler corporation. *tr
Tl* the contact owns a 2009 dodge journey. the contact noticed that there was an abnormal noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. the contact also stated that the driver side window opened and closed independently. in addition, the other power windows only functioned manually. on another occasion, the vehicle stalled while depressing the accelerator pedal. the vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. the contact received nhtsa campaign number: 14v373000 (air bags and electrical system) but the part was not available. the manufacturer was notified of the failure. the approximate failure mileage was 74,000.
The front window won't roll down and the side mirrors won't operate. *tr
Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start after repeated attempts. the vehicle was finally able to start after several attempts. while utilizing the key to drive the vehicle, the vehicle would go into accessory mode and stall. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 50. ...updated 02/02/16 *bf the consumer stated also had to have the heater core replace. *tr
Tl* the contact owns a 2009 dodge journey. while defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. the driver side door panel caught fire. the contact extinguished the fire and the door panel would no longer shut or latch. the vehicle was towed to the dealer. the technician diagnosed that the entire door panel needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 85,000.
Tl* the contact owns a 2009 dodge journey. the contact stated that when the fob was placed in the ignition, the engine did not start. the vehicle was previously repared per nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. the contact was also experiencing electrical failures throughout the vehicle. also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. the vehicle was unable to detect that the driver's side door was open. also, the passenger side windows were nonfunctional. the vehicle was taken to the dealer where multiple repairs were made on several occasions. the mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. the manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. the failure mileage was 35,000.
Tl* the contact owns a 2009 dodge journey. when the contact started the vehicle, the windshield wipers activated independently. in addition, both front power windows failed to operate when engaged. the failures were sporadic. the manufacturer stated that the vin was excluded from nhtsa campaign number: 14v373000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 69,000.
Front power windows and power mirrors suddenly stopped working. rear windows do roll down however the drivers and front passenger windows do not work from the drivers side. the front passenger window rolls down from the passenger side but not the drivers side. i believe this is a known issue and should be fixed by the manufacturer before they loose more business. *tr
Tl* the contact owns a 2009 dodge journey. the contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. the contact heard a loud clicking noise. the contact had to make several attempts to get the vehicle to start. the vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. the contact referred the contact to an authorized dealer. the contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. the contact also was not able to use the key fob and manually press the lock and unlock function. the contact had to use the key to lock and unlock the doors as the failure progressed. the vehicle was included in nhtsa campaign number: (electrical system). the contact was to call an authorized dealer to schedule the recall repairs. the manufacturer was not notified of the failures. the vin was invalid. the approximate failure mileage was 88,000.
Both front window will not go up from left master switch however rt window will operate from rt switch. diag found that the vehicle drive door harness and module must be replaced. *tr
The a/c control head needs to be replaced only because the fan knob is not working. i just bought this car 15 months ago and not happy to be making a 400-500 dollar repair so soon. my research has shown that so many people are having problems with the a/c control head and when i brought it into the dodge dealership he said its his most common repair. i called dodge and asked why this was not being recalled. i do not have the money to be throwing down on repairs like this. i bought this car for my son's asthma and wouldn't this be the first thing to break. just my luck. i think that this needs to be investigated and recalled. the same with the breaks, they are not good, and the car just burns right through them. i am not happy with my dodge journey. *tr
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times. i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon. i have the r/t model which the dealership likes to claim "is just the noisy one." that is a very poor answer towards a consumer. i take very good care of my vehicles and to put up with this is upsetting. i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv. chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again. when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey." *tr
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. also car not shifting when taking off and when you slow down and try to speed back up. i took it in. they told me maybe sap in window and brakes fine. three days later window acting up again. took it in. same reason. cleaned and greased. this is the eight time i've taken it in. they have replaced motors, switches, tracks, seals and now wont roll up or down . the brakes have been an issue since the start. at 21000 miles the dealer tells me i need new pad and rotors. take it to brake shop and they tell me all i need is pad. brakes working fine right now but still squeak every now and then. they have replaced electrical harnesses that may catch on fire. the squeaking noise now has turned into other parts that are having to be replaced. my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. the springs on my back doors have popped out leaving the door stuck open. went to eat with 23000 miles on the car and after leaving the car would not start. called dealer and they called a tow truck and wanted me to pay for that also. my car has been in two different dealerships on 10-15 different occasions for repairs. they still have not got these issues fixed. what can i do? *tr
This vehicle has several defects the front end makes a whining noise when turning ,the dash is rubbing on the windshield with an awful noise, it pulls to the left while driving, and the engine sounds like a rod is about ready to blow through the hood. my wife and i are embarrassed to drive this thing. *tr