Below you may see the SUSPENSION components and the number of complaints they received.
Dt: the contact has been experiencing problems with the steering and front end while driving vehicle. the vehicle has been taken to the dealership...
September 13, 2001 my husband curtis joyner was killed in a crash in hernando, ms due to poor wheel base structure and poor wheel balance structure of...
After replacing hub assembly at les schwab brakes didn't work right when stepping down on brake it would make a sound as if they were not catching pul...
Vehicle has loud humming noise coming from passenger side.took me a month just to get an appointment..dropped car off on 12/09/19 @ westbury ,ny dodge dealer..dealer stated car needed wheel hub bearings, states all 4 have been changed. told to pick car up on 12/17/19, car was never test driven as stated and problem was worst. left car to correct, picked car up again on 12/18/19 to here a new problem which was rubbing from passenger rear. . service rep. dominique who test drove with me said that this was normal.(unsatisfactory).service rep. handling my car is manny., gives me the run around, doesnt stay intouch only after i make numerous complaints, promised to give me a loaner vehicle ,then when i show up i dont recieve one , reason being i didnt purchase car from them, but ok to be inconvenienced for over 10 days..i was told by both reps. to take car and bring back if issue continues.(situation was still ongoing)..this is very unsatisfactory and how will i be compensated. my vehicle still isnt fixed and i live in pennsylvania and car is in ny..
Tl* the contact owns a 2003 dodge durango. the contact heard a popping sound and felt it through the driveshaft. in addition, the two front tires were worn on the inside tread. the vehicle was diagnosed by an independent mechanic who stated that both upper ball joints needed to be replaced. the contact took the vehicle to lake city chrysler dodge jeep ram (4325 w us hwy 90, lake city, fl 32055, (386) 755-3444) to verify the diagnosis. the manufacturer stated that there were no recalls on the vehicle. the failure mileage was 164,297.
My wife was driving down the road probably about 40 or 45 mph when she heard a loud pop and the car began to handle weird and making all kinds of noise. she got it to a nearby parking lot where i met her to look at it. at first glance i could not find anything wrong except for the exhaust appeared to be broke so i had her drive it home since she was only a mile from the house. when i got it home upon further inspection i found that the rear subframe for the rearend had ripped out of the unibody frame. there cracks and rust in the frame. the vehicle has been at the dodge dealer for the last month and half and dodge is refusing to take fault for the manufacturing defect. insurance has also refused to pay for it as there was no signs of an impact. i am looking at a 6000 dollar or more repair for a 12,000 dollar car that still has over 10,000 owed on it. i'm at a loss as to what do with the situation. the dealership has also said that there's nothing more they can do for ...
There was a recall on the ball joints of the vehicle i own but i was told that the recall is closed. i believe that it should be covered for repair because i wasn't made aware of any recalls when i obtained the vehicle. the upper ball joints are bad and a mechanic told me it could break off.
Iam tierd of going to the dealer engine ticking , calipers front making noise , experienced bucking , hesitation during acceleration, back of truck making noise wen backing out of drive way , ac unit evaporator gone bad , cam shaft and rockets went , i only have 40 thousand miles on it , and i baby the truck .. what is going on with this model???? every time i got it the dealer something else goes bad...the vehicle has trouble adjusting to barometer changes , sun roof leaked water twice during a storm into my sunglasses holder.. calipers squeak and pin stuck left front caliper , something has to be done i can't keep gointo the dealer please is this truck a lemon?
Durango r/t hemi awd towing package. noticed rattle,clunking on rear passenger side, as well as increased body roll and rear end sway/road walk on road patches, road surface to bridge transitions, etc. leading to a steering correction on steering wheel. very noticeable at highway speeds. made appt. for dealer inspection/repair. dealer diagnosed as bad rear strut, ordered new struts for both rear sides and sent me home. i have been waiting almost 4 weeks now, dealer just tells me "138+ struts are on back order, no eta for the parts. opened an incident with fca customer service over a week ago, all they are doing is sending me a daily email or vmail saying they are working on getting me the part, no eta. meanwhile the ride continues to deteriorate.
I have a 2017 durango, the rear shock are bad on it, the vehicle only has 26500 on it. dodge currently has 200+ of these shocks on back order. with the shocks being bad if i go over a small bump it causes the back end of the vehicle to get loose and you almost lose control of the vehicle. i've looked at several dodge durango forums and this seem like a common issue with them. i've contacts dodge all they tell me is they are working on making replacement parts. i'm not driving it currently because i am concerned about loosing control of the vehicle because of this issue. i have been waiting about a month of replacement parts and it's going to be a few more weeks before they hopefully have the parts. also looking at the dodge forums some people have had 3+ set of shocks put in there vehicle with the same result. it does not seem like dodge is taking this issue seriously and i would hate for someone to get hurt or killed because of this issue.
Tl* the contact owns a 2016 dodge durango. while driving various speeds, the contact heard a loud abnormal noise coming from the rear of the vehicle. there were no warning indicators illuminated. coon rapids chrysler dodge jeep ram (10541 woodcrest dr nw, coon rapids, mn 55433, (763) 290-1011) diagnosed that the rear shocks needed to be repaired. the vehicle was not repaired because the parts were on backorder. the manufacturer was made aware of the failure. the failure mileage was 40,000.
While i love my 2001 dodge durango rt, there are a couple of serious problems / safety issues the vehicle has. number one is the passenger front seat is very loose and rocks back and forth during acceleration and braking which could cause severe injuries if the vehicle was in a wreck, whiplash etc. in doing my research the average fix that the dealers will do costs between 600-800.00 which is to replace the motor assembly. there are links on various forum for instructions to fix yourself for about 40.00 orovoodmg a better fix that the dealers will not provide, but it is complicated and very labor intensive. my number one concern is to be safe and have safe passengers! to be able to bring this into dodge and get this permanently fixed at no cost to me. there are untold amounts of dodge durango owners out there with this same issue, which dodge currently will not recall. the other two issues are incredibly defective ball joints. since dodge recalled these trucks for the ball joints many including mine previous to me buying it, we're brought in for recall repair in 2006. please note the suspension components ...