We have classified the 118 complaints from 2013 Chrysler 300 about ELECTRICAL SYSTEM into the following categories.
While driving my 2013 300s the lights on my dash began to flash. a few minutes later my radio cut off and would not cut back on. about a minute later i got a message on the dash that said "battery saver mode". i had no idea what was going on and all of a sudden my the car just shut down. i had no control over the car, no brakes, no steering... nothing. luckily i was not in a position where i needed to avoid hitting other cars because i could not steer. i then started to smell burning rubber. after the car came to a complete stop the lights started flashing again and then the wipers came on. (they were not turned on.) the wipers slowed and then the car went totally dead (again). i googled "battery saver mode" and saw that it was my alternator. i then saw that chrysler had a recall out for their alternators so i called their recall center. i was told that, "yes, there was a recall." and i had the right kind of car and the right engine but my alternator was 180 amps. (they only recalled the 160 amps.) i read most of the complaints and their experience was almost identical to mine. and i also read that there were people with the 180 amps had the same experience and was also told the same thing as i was told by chrysler ("at this time we only have a recall out for 160 amp alternators. save your receipt and if and when we do a recall on the 180 amps we will reimburse you."). really!? my total cost was $1260 (alternator, battery and a belt). come on chrysler you know that these alternators are bad (both 160 and 180)! i guess until someone reports a death they won't recall the 180 amp. i would tell any buyer of the 300 to beware. i personally will never purchase a chrysler again. (i have owned 2.) no matter how cool they look.
Alternator failed ubruptly on 2/19/16 at approx 3pm i was driving home when my 2013 chrysler 300 began to make a noise from the front engine area and i noticed what to seem like a rubber burning type odor. i kept driving and suddenly my battery warning light came on and a message on my console indicating "battery saving mode". without further warning, my vehicle shut down in the middle of the road and almost collided with the vehicle in front. my daughter and i exited the vehicle when smoke began to fill the inside of the vehicle. i opened the hood and noticed the alternator was making a crackling and sizzling noise and a large amount of smoke was coming from the alternator. i attempted to turn the car on to roll up my windows and there was no power. i then called chrysler roadside assistance and a tow truck was dispatched. the tow guy indicated that it appeared it was total alternator failure and as a result my battery was also "fried". the tow guy had to unlock the gears manually in order to manuver the car onto the towing bed. the vehicle was towed to rogers & rogers auto on 2/20/16 in the a.m. at about 12 noon the technician called to inform that in fact the alternator had failed resulting in damage to the vehicle's battery as well. he also indicated that this vehicle was not on the recall list but the circumstances were almost identical to the recall issued in february 2015. he suggested we call chrysler customer service for information otherwise we would be responsible for all repairs.
Tl* the contact owned a 2013 chrysler 300. while driving 53 mph, the vehicle lost power without warning and resumed independently; however, the brakes failed to respond without warning. as a result, the contact crashed into a cement barrier, rolled over, and landed in a ditch. the air bags failed to deploy. a police report was filed. the contact and the front and rear seat passengers sustained facial lacerations and back injuries that required medical attention. the vehicle was destroyed and towed to the contact's residence. the vehicle was included in nhtsa campaign number: 14v634000 (electrical system). the manufacturer was not notified of the failure. the failure mileage was 41,000.
Tl* the contact owned a 2013 chrysler 300. the contact stated that the brake warning light illuminated. upon pulling the vehicle over to inspect the failure, the contact noticed that the alternator assembly was on fire when the contact checked under the hood. the contact was able to access a fire extinguisher in the trunk of the vehicle and extinguished the flames. no police report was filed. the vehicle was destroyed. the manufacturer was notified of the failure and indicated that there was a manufacturer's recall, but the vehicle was not included in nhtsa campaign number: 14v634000 (electrical system). the manufacturer provided no remedy. the approximate failure mileage was 113,600. updated 03/18/16*lj the consumer requested to be reimbursed for the repairs. *js
Tl* the contact owns a 2013 chrysler 300. while driving 65 mph, the vehicle lost power. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per nhtsa campaign number: 14v634000 (electrical system). in addition, multiple other parts needed to be replaced. the vehicle was repaired; however, the failure persisted. the manufacturer was notified of the failure. the failure mileage was 40,000.
2013 chrysler 300. consumer writes in regards to alternator assembly replacement parts issue, recall 3 14v634000. *smd the consumer was informed the parts needed to be ordered and it would take two months. *jb
No power to car. no light/no start. aaa jump started the car. dealer diagnostic failed to reveal cause/problem.
I own a 2013 chrysler 300 s. i noticed that my battery safe mode indicator light came on as i was driving. after driving a few miles on the highway i went to turn out of a turning lane and my windshield wipers stated moving without prompting and lights in my car started flashing, the radio went dead and the car completely died without the ability to steer, honk the horn or move, causing me to almost get hit by two cars before i could reach a safe place. the car did not restart. there was absolutely no power to the car. the car had to be towed to the dealership. i was informed by the dealership that my alternator is dead and that it also killed my battery.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Tl* the contact owns a 2013 chrysler 300. while driving at 65 mph, the vehicle stalled without warning. the vehicle was unable to be restarted. the vehicle was taken to an independent mechanic who made the contact aware of nhtsa campaign number: 14v634000 (electrical system). the vehicle was towed to the dealer. the manufacturer was notified. the vehicle was not repaired. the approximate failure mileage was 36,000.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact stated that the abs warning lamp and the stability traction control warning lamps flashed randomly. the vehicle was included in nhtsa campaign number: 14v634000 (electrical system) and received the recall repair, but the failure recurred and both warning lamps illuminated. the dealer was notified of the failure and did not provide a remedy. the contact also stated that the cruise control feature failed to work after the recall repair. the manufacturer was notified of the failures. the vehicle was taken back to the authorized dealer for further inspection and diagnosis. the failure mileage was not available.
Tl* the contact owns a 2013 chrysler 300. when the contact pressed the start engine button, the vehicle failed to start and the entire instrument panel illuminated. the vehicle was taken to a dealer and the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 15,355.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) and stated that the part for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experience a failure. parts distribution disconnect. updated 03/15/16*lj; updated 05/11/18*jb the consumer stated the recall has been completed. *tr
Tl* the contact owns a 2013 chrysler 300. the contact received a notification for nhtsa campaign number: 14v634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
I bought a chrysler 300 about 10 months ago and started having problems 7 months later. the first problem was i got in the car to start it and there was no power, i called the chrysler dealership to find where the battery was located. the next couple of weeks went to start it again still no power. i took it in for service and the battery was replace with a new one. a couple of weeks passed and i received a recall on the alternator, once again i took it in for repair on may 2015. now this is memorial weekend go to drive my car once again and the car has no power and no one is open cause of the holiday to fix my car.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received a recall notice for nhtsa campaign number: 14v634000 (electrical system). the parts were unavailable to repair the vehicle and the dealer was uncertain when they would become available. the manufacturer was notified. the contact had not experienced a failure.
Consumer requests reimbursement for paying for gas because vehicle has been recalled and does not want to drive the it. *ta the consumre referenced recall # 14v634000. *jb
Tl* the contact owns a 2013 chrysler 300. the contact stated that the vehicle failed to start due to the key entry causing the security alarm to activate. in addition, the windshield wiper activated independently, the hazard lights flashed and there was an abnormal noise. the vehicle was taken to the dealer where it was diagnosed that the electronic control module needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 14,200. updated 7/9/15*cn the consumer stated when she attempted to start the vehicle, it would not start. the system did not recognize the key. the vehicle was towed five times for the same problem. updated 08/13/15*jb
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the contact had not experienced a failure. updated 3/3/15*cn updated 03/26/15*jb
Tl* the contact owns a 2013 chrysler 300. the contact received a notification for nhtsa campaign id number: 14v634000 (electrical system) and stated that the part needed was unavailable. the dealer was unable to inform when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 4/20/15*cn the consumer stated the alternator failed. updated 04/23/15*jb
Death trap...i am duly noticed (p60/nhtsa 14v-634) of a defect in my 2013 chrysler 300 purchased from bill luke chrysler jeep & dodge inc. on 11/25/2012 in the amount of $33,768.39. the notice came from chrysler group llc to specific owners. huge type..."important safety recall" chrysler group tells me that they have no timeline for completing the repair...in fact they don't have the part available. it appears that the part needs to be designed and manufactured before chrysler group can begin the repair process. a "reasonable" time for completing the repair is not on the table. bill luke chrysler jeep & dodge, inc. and chrysler group llc have refused to provide loaner or rental cars during the time it will take to complete repairs on the defective vehicles. i refuse to operate a vehicle that i have been duly noticed is defective and might be the instrument causing accidental property and/or personal injury or death to me, my family, or the general public. i should not have to make that choice. the death trap has been stored since 12/15/14. actually, this chrysler safety recall is a diabolically clever cya. owners are forced to either park the vehicle for an indefinite period and be without the vehicle they purchased...or, drive the vehicle and by virtue of being forewarned of the defective nature of the vehicle, be held responsible for any personal or property damage resulting from an accident caused by the defect. it appears that nhtsa is a willing partner with chrysler to this cya. nhtsa shields chrysler from legal action. this travesty must not be allowed to continue. i have sent at least two email messages to nhtsa staff and one to the department of transportation. i can't trade a recognized death trap without suffering unreasonable financial cost and i can't drive it without accepting and unreasonable death trap risk. recall # 14v634000. updated 01//21/15 updated 10/05/15. *jb
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Letter from senator schumer on behalf of constituent re chrysler recall. *smd 2013 chrysler 300. the consumer was informed the parts were not available, to complete the recall. recall # 14v634000. *jb updated 02/26/15*jb
Tl* the contact owns a 2013 chrysler 300. the contact received a notification of nhtsa campaign number: 14v634000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 02/24/15*lj updated 6/10/2015 *js
Tl* the contact owns a 2013 chrysler 300. while driving at approximately 70 mph, the vehicle stalled without warning. the vehicle was towed to an independent mechanic, who diagnosed that the alternator needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 20,000.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Tl*the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received a recall notification for nhtsa campaign number: 14v634000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.
Chrysler taking too long to fix alternator recall. when will it be fixed? p60 / nhtsa 14v-634. *tr
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system). however, the part needed was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) and stated that the parts were not available. the dealer did not provide a specific date when the parts would become available. the contact indicated that the vehicle stalled without warning and was unable to be driven. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. the failure mileage was not available.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 5/19/15*cn the consumer stated the recall repair was completed on april 20, 2015. updated 06/02/15*jb
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.
Tl* the contact owns a 2013 chrysler 300. the contact received notification of nhtsa campaign number:14v634000 (electrical system) however, part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 01/09/15*lj updated 02/03/15*jb updated 2/24/15*cn updated 9/8/2017*cn
Chrysler issued a recall notice for alternator diodes, saying car may stop or not start. neither the dealer nor the company can tell me when parts will be available to repair the car. i believe it to be unsafe to drive a car that may/will stop without notice. i need better information from chrysler. *tr
Tl* the contact owns a 2013 chrysler 300. the contact stated that the vehicle failed to start. the contact received notification of nhtsa campaign number: 14v634000 (electrical system). however, the part needed was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the approximate failure mileage was 28,000.
Tl*the contact owns a 2013 chrysler 300. the contact stated that nhtsa campaign number 14v634000 (electrical system) had exceeded a reasonable time for repair. the contact received the recall letter december of twenty fourteen. the manufacturer was unable to provide information on when the part will become available for repair. the vehicle had not experience the failure. updated 03/30/15*lj the consumer stated the part was received. updated 6/23/2015*js
Tl* the contact owns a 2013 chrysler 300. on several occasions, the vehicle stalled after the battery warning indicator illuminated. the vehicle restarted; however, the vehicle was in battery safe mode. the contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 30,000.
Tl*the contact owns a 2013 chrysler 300. the contact received a notification of nhtsa campaign number: 14v634000(electrical system).the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 4/15/15*cn updated 04/16/15*jb
No apparent driving problem. message came on dash "battery saver mode". comments on internet about others having this issue may indicate alternator to fail and car engine cuts out unexpectedly. this did not happen to me yet but i am concerned and will contact chrysler as soon as holiday is over. *tr
In november 2014 i received a safety recall p60 / nhtsa 14v-634 indicating the alternator diodes have an issue, causing failure to engine, or possible fire. i have been unable to get the alternator repaired, or replaced. the dealer, and manufacture is telling me they do not have the parts, and i am afraid to drive my car. please assist is getting this issue fixed. *tr
Tl* the contact owns a 2013 chrysler 300. the contact stated that the vehicle failed to start after multiple attempts. the contact mentioned that the battery had to be recharged in order to start the vehicle. the failure recurred multiple times. the contact received nhtsa campaign number: 14v634000 (electrical system). the dealer was notified of the failure. however, the technician stated that the parts needed were unavailable and was uncertain when the parts would become available. the manufacturer was not notified of the failure. the approximate failure mileage was 12,000.
Multiple occurrences of dead battery / loss of power. checked that no accessories had been left turned on. have taken vehicle to dealer with each occurrence because even with charging / jump starting battery, battery loses charge after a few days. found recall info on nhtsa web site, provided this to dealer, dealer claims there is no recall, even stated that the print out we provided from nhtsa was fake, claims they cant find any issue with vehicle and informs us that it is owner error. i would like to know how long i have to put up with this nonsense before it will be addressed. do i have to wait until the vehicle is completely useless or issue causes vehicle accident? *tr