I was driving my 2015 chev trax and all of a sudden the vehicle started idling very rough and i was not able to accelerate. when i would push on the accelerator it would go down but the car would not speed up. i took the vehicle home and the next day i took it to an auto repair place where the mechanic said that there were multiple miscodes firing and that the check engine light was flashing.
Relay system- truck relay went out multiple times, unable to open trunk. when replaced caused all relays including (airbag, headlights, dash board, and trunk relays) to no longer work. have had mechanic reprogram system but no longer works.
The vehicle will stall while driving and not turn back on unless the vehicle is in park and the key is taken out and put back in. this is a severe safety hazard as it has almost caused me to crash multiple times and the dealership says they cannot find anything wrong with it.
Tl* the contact owns a 2015 chevrolet trax. while the vehicle was being operated, the instrument cluster failed to display, the accelerator pedal failed to respond, and the steering seized. in addition, the power steering, check engine, and electronic throttle warning indicators illuminated. the vehicle was taken to serra chevrolet of southfield (28111 telegraph rd, southfield, mi), but the failures could not be duplicated. the vehicle was not repaired and the failures recurred. the vehicle was towed to feldman chevrolet of livonia (32570 plymouth rd, livonia, mi), but the failures could not be duplicated. the manufacturer was notified of the failures. the failure mileage was approximately 28,000.
Even after removing the key from the ignition, the car will chime like the key is still in it. after the allotted 10 mins, the radio will not automatically turn off which in turn is killing the battery. the key fobs will no longer work due to the car thinking the key is still in the ignition.
Tl* the contact owns a 2015 chevrolet trax. the contact stated that the vehicle was taken to a dealer for a routine oil change. the contact presented a recall notice and the dealer scheduled the repair for nhtsa campaign number: 16v422000 (electrical system, equipment). the contact had not experienced a failure before the dealer completed the recall repair. after the repair, the contact's phone failed to properly sync with the bluetooth access. the vehicle was taken to the dealer three times. the contact was informed to get a new phone. the manufacturer was notified of the failure and advised the contact to purchase a new phone. the approximate failure mileage was 11,000.
The information cluster (which displays my speed, mileage, gas gauge, etc.) went completely black for ~10-15 miles as was driving home one day from work on a city road. i turned the car off as i stopped for gas but the display was still black when i turned the car back on. it finally came back on spontaneously when i was half way home on a county road. i have had issues where the display will go black temporarily (1-2 seconds) as i am driving but it quickly turns back on, resetting my display. this has happened 7x in the past week and i've noticed it more as the weather has gotten hot and humid and it has happened several times before. i am concerned because it obviously is not safe to be driving without knowing your speed or if you are running low on gas. the photo below was taken during my trip home while i was stopped at a stop light .
I have had my trax in for service 5+ times due to the "byom" media and due to my car being hacked through the "glitch" through the mylink media center and informant system, which, ironically, at the beginning of may 2016, a recall notice was sent out about this issue. i had my car in for service for the 5th time (same thing!!!) and gm explained to me that i was missing relay's and fuses in my car (yes, cause the car doesn't lock and the remote keyless entry had a glitch in it due to the recall")! i have filed several cases with gm about this and have had my identity stolen, 2 weeks after getting this vehicle!!!! since these items were missing, they wanted me to pay for this out of my own pocket, again gm's recall and issue not mine!!! since i wouldn't pay for what should have been warrantied, they removed the missing components from my car, charged me $250 for the diagnostic and a loaner car (total scam and they are allowing me to drive around with missing components that will continue to affect the glitches in the "byom" and car!? i am driving around a safety and identity theft hazard now due to gm and their lack of follow through on a known issue brought to their attention at the beginning of 2015 at defcon convention!! see wired.com- sam kamkar brought this to their attention. they sold vehicles that were hackable and are just now brining it to owner's attention! i am basically driving around a car that may or may not operate correctly for my safety due to their greed and lack of accountability for their issues building this vehicle. this is a death hazzard to me and the 6 yo twins that ride in my car!! i wanted to bring this to your attention as i am continuing to be followed and hacked in my car due to their negligence.
Tl* the contact owns a 2015 chevrolet trax. the contact stated that while driving at various speeds, the back up camera failed to fully illuminate, as a section of the camera was blank. the failure recurred on numerous occasions. the vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. the manufacturer was notified of the failure. the failure mileage was 600. the vin was unavailable.
( first complaint)when in gear on a hill the vehicle starts rolling back ward for no reason i now have to drive with two feet (second complaint) my rear view camera you can only see 3/4 of the pictuer the part is blacked out. (third complaint) the oil thins very fast had htree oil changes less than sixmonths. this vehicle has been back to the deal 4 times the fourth time they told me it was the (incline brake) and the only way it could be fixed is i would have to get a new vehicle because it was built in and no way they can fix it. the camera issue they said it met gm an chevrolet specs so nothing was going to be done abour it. there are serious issues with all my complaint i am not trying to be a stastic of a recall vehicle. i am send attatchments of the dealerships demials of the problems existing. please see attatchments i was wondering if i should get the news media involved because i see complaints and no investigations done on any of theses matters. [xxx]. 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'