We have classified the 152 complaints from 2011 Chevrolet Traverse about STEERING into the following categories.
Tl* the contact owns a 2011 chevrolet traverse. the contact stated that there was an abnormal vibration in the steering wheel when turning in either direction. the contact also indicated that the vehicle was stationary. the vehicle was taken to the dealer where the power steering fluid and pump were replaced but the failure was not remedied. the manufacturer was not notified. the failure mileage was 20,000. the vin was not available.
Pullling up to the airport parking as i was getting my ticket to enter the parking lot the gate open and i step on the gas to continue when the truck shifted to the right being in between two barriers the truck did had minor scratches on the right bumper when it shifted to the right i could not go forward or reverse i got off to see what was wrong and i saw something under the right tire i got back in the car but could not move i got off again and took a good look and i saw the tired rod was broken the inside look like an explosion on the inner right side i call onstar and they provided me with a tow truck we took it to the dealer where it was bought on monday my husband call and they said they couldnt cover it cause it was due to a collision we said but we didnt crash or hit anything only when it shifted but had nothing severe on the body they said no contact your insurance we call chevrolet corporation and they said they believe the mechanics and they were not going to fix anything so they made our insurance pay for the damage which we believe its very unfair having a warranty we got the vehicle back and we hear a noise the tires has 2 gashes it took them 2 days to call back and said nothing is wrong with the vehicle and the tire at the moment they check it was not like that but now they notice is damage and they made us call our insurance again because they were not going to pay for anything or fix it. i believe this is the worst service and most of all i could of lost my life due to this incident or lost my baby since i am pregnant. i have pictures to prove where and what happen to it also tow truck man said it was the axle/tire rod when he pick it up. *tr
My wife and i purchased a brand new chevrolet traverse ?11 in 2010 at a local chevrolet dealer in maryland. almost immediately after purchasing the vehicle we noticed a whining noise in the steering at slow speeds. we brought in the traverse to the dealership service center numerous times for the steering issue and complained about it every time we brought the traverse in for oil changes. we were told two different responses, either they could not reproduce the issue or that it was normal and the sound would happen when the weather changes. years later the problems with the steering seemed to get worse. last month, after all these years and after the warranty period, they actually took the time to discover that there was indeed an issue with our steering and it was caused by a leak. they wanted to charge $1800.00 dollars to fix it. i told the gentleman we complained about this issue for years and now after the warranty, you took the time to find the issue. they charged me $85.00 to fill up the power steering fluid. i declined having the repairs being done and took my car over to a trusted mechanic. they also told me the steering issue has been going in the chevy traverse 2011 since it first came out and there has been numerous service announcements about the issue. the mechanic printed out the technical service bulletin 10-02-32-002a and recommended me contacting chevrolet. i feel disappointed that we reported a problem with our vehicle that should have been fixed years ago during our warranty period. currently the traverse is having issues with the steering with fluid dripping in our driveway. i don?t feel safe having my wife drive our two and four year old children in the vehicle with the steering issue. i really put my trust in our local chevrolet dealership to service our vehicle and i feel they have neglected to address the steering problems with our traverse. *tr