Tl* the contact owns a 2019 chevrolet tahoe. when the contact's wife attempted to shift the vehicle out of park, the shifter failed to operate properly and the power assist warning indicator illuminated. a tow truck was called and the tow truck driver was able to start the vehicle and drive to the side of the road; however, the vehicle was difficult to steer. the vehicle was towed to kendall auto mall (15700 idaho center blvd, nampa, id 83687, 208-467-7000) to be diagnosed, but no failure was found. the manufacturer was notified of the failure and provided a case number. the vehicle was not repaired. the failure mileage was 2,445.
Tl* the contact owns a 2019 chevrolet tahoe. while driving approximately 30 mph, the vehicle jerked and then returned to normal. when the contact reached an intersection, the vehicle shut down without warning. the contact's spouse called dan cummins chevrolet buick at 859-353-4892 (located at 1020 martin luther king junior blvd, paris, ky) and was informed to hit the onstar button if the failure recurred. the failure recurred while the contact was driving and she hit the onstar button. the contact was connected to the roadside assistant who could not help her. the contact called tom gill chevrolet at 859-371-7566 (located at 7830 commerce drive, florence, ky 41042). the dealer sent a van to pick up the contact and a tow truck to tow the vehicle to their facility. the dealer diagnosed that the transmission needed to be replaced. the manufacturer was made aware of the failure and did not assist. the vehicle was not repaired. the failure mileage was approximately 1,500. the vin was unknown.