We have classified the 4 complaints from 2013 Chevrolet Tahoe about STRUCTURE into the following categories.
Two cracks have appeared on my dash, one on the driver's side and a small one on the passenger side. the car has 34,000 miles, is garaged and only driven on paved roads. when parked in a lot, a window viser is always used. i noticed the larger crack about two months ago. it gets bigger every day.
I'm seeing large structurally unsound cracks in the top of the dashboard, but on top of the main speedometer etc dome and over by the passenger side airbag area. the ones over on the driver side are large enough to actually flop around. it does appear to be a safety hazard especially in case of accident when jagged pieces would be about. vehicle was purchased in this condition (noticed after purchase when on rougher roads without radio and the various pieces started making quite a racket.)
I was driving at about 45 mph and heard a rattle coming from my dashboard. the vent near the windshield was visibly vibrating. i then noticed a crack extending from the corner of the airbag cover to the vent. the dealer said that this happens on some models/year. this is my third tahoe in over 20 years and it hasn't happened before. the vibration is going to make the crack worse and the dashboard will start to break apart. i believe that the airbag compartment is also at risk.
Low mileage vehicle, stored in a garage at work and at home. dashboard cracked at passenger side airbag. serious safety issue as plastic parts from broken dashboard can become deadly missiles during airbag deployment and potentially harm or cause death to passenger (my child). spent nearly $600 for a dashboard assembly that should have never required replacing.
Dashboard cracking can result in structural integrity issues that can result in the creation of projectiles in the instance of a collision, airbags being unable to properly deploy, etc. almost all gm vehicles in this model year range have this issue; is of widespread concern. i just purchased this car and am worried that if i were ever to be in an accident, my safety would be jeopardized.
Cracked dash - dash has separated/cracked at airbag release location as well as at the instrument cluster. unknown if this will affect airbag deployments or electrical issues in speedo cluster. was told to report this by dealer.
Split dash at corner of passenger air bag
Tl* the contact owns a 2013 chevrolet tahoe. the contact stated that the dashboard was cracked from the top driver's side to the front passenger side air bag area. the crack was rapidly expanding and the contact was concerned that the front passenger air bag could deploy. the vehicle was taken to nelson hall chevrolet (1811 south frontage road, meridian, ms 39301, (601) 621-4324) where they stated that they were aware of the defective dashboard and determined that the driver's door panel was fractured. the manufacturer was contacted and stated that there were no recalls for the failure. the vehicle was not repaired. the approximate failure mileage was 80,000.
Cracking in the dashboard that has carried into the airbag section of the dash that prevented deployment in an accident on both passenger and driver sides of dash
Dash cracked front passenger side, above and into left side of airbag compartment. vehicle has been garaged or shade in window, was stationary & unoccupied when the dash cracked.
Tl* the contact owns a 2013 chevrolet tahoe. the contact stated that the dashboard was cracked along the driver's side of the vehicle. the contact was concerned that the air bags may not deploy properly in the event of a crash, which could lead to serious injury or death. the vehicle was taken to asheville chevrolet (205 smokey park highway, asheville, nc 28806, (828) 348-7326) where it was diagnosed that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 120,000.
The dashboard is cracking right above the steering wheel. i do not know it the crack starting while in motion or stationary. i know it happened in may 2018. it is cracking more everyday. this is my dream car and i think it's a shame to pay this kind ot money for such a expensive car and it starts falling apart. my husband and i are nothing but chevy buyers we have owned a number of blazers and tahoe and have never had this problem . my husband's tahoe is a 2004 . looks great. also on the 2013 tahoe the door pull is broke and the dealer said i had to buy the hold door panel thst would be over $500. i only need the the pull handle not the entire door panel. this is nonsense. is chevrolet getting cheap on their quallty . this will make be look into other vehicles (ford, toyota, jeep , etc. ## vin passed ## chevy tahoe 2013 ##
The dash has cracked on the passenger side. the crack starts on the left side of passenger air bag and continues upward. started small and seemed to get larger overnight. vehicle is garage kept. no reason for this. scares me if airbag deploys will plastic explode into someone. from what i have read , this seems to be quite a problem with these dashes.
Tl* the contact owns a 2013 chevrolet tahoe. the contact stated that the dashboard was cracked from the passenger side to the diver side windshield area. the vehicle was taken to an independent mechanic who stated that the cracked areas could be covered. the dashboard was not replaced. the vehicle was not taken to a local dealer for inspection or repairs. the manufacturer was notified. the failure mileage was 35,000.
The dashboard has a crack from the windshield and is spreading toward the steering column(about 8-10 inch crack). there is also a small crack near the airbag on the passenger side. we first noticed the crack in august/2017. we were told our extended warranty would not cover the bill. when we first noticed the crack was about 4 inches. it has now grown close to 8-10 inches.
The dash on this vehicle has sever cracks in 2 different places. the vehicle has never been wrecked and has been very well maintained. this is a known problem with chevrolet tahoes. it is foreseeable that injuries would be significantly increased in the case of a front-end collision should the dash come completely apart and leave sharp edges exposed.
Dashboard is cracking, which has been recognized as a known problem. it caused integrity issues with cracked plastic in event air bags deploy.
My dashboard has cracked in two separate places. the first crack in the dashboard is at the passenger airbag. the second crack is large in size and runs from the back of the dashboard all the way up to the dash that covers my instrument panel.
Auto has a crack in dashboard in front of steering wheel
As with many other complaints there is a crack in the dash. i feel this is unsafe if there is ever an accident that occurs and the air bag will need to deploy. i just purchased this car 30 days ago and now have a crack in the dash. by readingup on this, there is so many complaints. i have had in the past a 2004 tahoe with no,complaints.i feel that gm should get off there pocket books and recall this. this tahoe only has 48,000 miles. practically brand new. come on gm do the right thing. if an accident occurs and i loose an eye or suffer facial damage due to flying debris from a cracked dash that will be on you. i also have a camry. they recalled there dash just because its sticky. step up made in the usa. please. after paying $29000. for a car this should be fixed. this car was sitting still when this happened.
Tl* the contact owns a 2013 chevrolet tahoe. the contact stated that the dashboard was fractured along the passenger side frontal air bag housing. the contact was concerned about the safety of the vehicle in the event of a crash necessitating the deployment of the air bag. the vehicle was not taken to be diagnosed or repaired. the manufacturer was not notified of the issue. the approximate failure mileage was 71,000.
Tl* the contact owns a 2013 chevrolet tahoe. the contact stated that the dashboard had premature extensive cracks that could affect the structural integrity of the air bag components. the cracks extended on both sides, but primarily near the front passenger side. the dealer (pinkerton chevrolet, 925 n electric rd, salem, va 24153, (800) 813-5960) inspected the vehicle and diagnosed that the dashboard needed to be replaced. the manufacturer was notified of the failure and refused to assist with the dealer's repair to replace the part. the approximate failure mileage was 47,000.
The purpose for this communication is to let you know i've been having issues with the dashboard on my car that mechanics believe will effect the airbag. at this point i'm at a bit of a loss for words and understanding with this particular situation. the dashboard has multiple cracks throughout. the car has 87,000 miles and has been garaged for its entire ownership and well maintained. the biggest issue surrounding the cracks in the dashboard is that they've formed around the front passenger airbag, which multiple dealerships have told me is a safety hazard. that being said, the dealerships and the associate i spoke to at chevrolet customer assistance team has said they've seen this issue multiple times and they're surprised there hasn't been a recall issued. i honestly wouldn't care about the cracks if they weren't surrounding the airbag. pictures of my car included. vin number [xxx] after researching through multiple dealerships and online there seems to be a large number of customers with the same exact problem and there are current lawsuits pending against gm, please follow the link: http://www.abcactionnews.com/money/consumer/taking-action-for-you/another-big-auto-maker-gets-hit-with-a-suit-over-cracking-dash-boards https://www.change.org/p/recall-2007-2013-vehicles-due-to-the-safety-of-cracked-dashes if this isn't enough concern on your end to correct the issue and issue a recall i'm not sure what is. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
The exterior molding have separated, or started to pull away from the doors. out of warranty and paid almost $300 to repair one (drivers door) molding, and others are starting to pull away on other doors.
Tl* the contact owns a 2013 chevrolet tahoe. the contact stated that the dashboard fractured above the front passenger air bag housing. the contact was concerned that there was a danger in the event that the air bags were to deploy. the vehicle was not diagnosed or repaired. the manufacturer was notified of the issue. the approximate failure mileage was 15,000.
Cracked dash by passenger air bag not long after i purchased the vehicle i woke up got into my tahoe and saw a crack.
Tl* the contact owns a 2013 chevrolet tahoe. the contact observed a fracture in the dashboard leading to the steering wheel. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 78,000.
The dashboard on my 2013 chevy tahoe (53,000 miles) has cracked near the passenger airbag.
The dash cracked.
Tl* the contact owns a 2013 chevrolet tahoe. in inclement weather, water entered from the rear doors and leaked into the rear door paneling. as the failure progressed, the contact heard an abnormal noise of water moving around within the rear door paneling. multiple dealers were notified. the dealer indicated that the failure was a known issue, but the manufacturer had not issued a recall to provide a solution. the contact was uncertain if the vehicle would be repaired. the manufacturer was notified of the failure. the contact was waiting for a solution. the vin and failure mileage were not available.
The dashboard cracked from the corner of the airbag in front of the passenger side seat and is sinking below the airbag. the car was stationary.
Dashboard is cracking. only 3 years old, 70000 miles when noticed. never had a vehicle do this before. the crack today is on the dash at the top right corner of the passenger airbag
We bought a 2013 chevy tahoe in jan 2016 with just under 30,000 miles with certified warranty. my dash started cracking at the driver side and at the passenger front dash airbag, we took it back to franklin chevrolet in statesboro, ga. well under 48,000 miles to let them know what is going on, the service manager [xxx] told my husband that the dash was not covered under the warranty and did not ask to look at it to see if it was something that needed to be addressed. i have seen several cases on these issue, i'd like to have the problem taken care of before it cracks more and the airbag start having issues since it's cracking at the dash where the airbag is at, it's making noises every time i drive down the road and pretty sure it's only going to get worse over time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
The dash has cracked from one side to another.
Cracked dashboard. this started as a small problem a year ago when i took it to the dealer and was told it was not covered under warranty and i would have to pay $1600 to get it replaced. the four cracks continue to get bigger and neither the dealership nor manufacturer will recognize it for anything more than cosmetic damage i need to fix even though i did nothing to cause this damage. i can hear the crack continue to get bigger both when it's parked in the driveway and driving down the road in all conditions.
This 2013 chevrolet tahoe was purchased in august 2013. the chrome door handle on the passenger front door just came off in my hand and had to be replaced in august 2015. in february 2016 the drivers side front door handle broke off and also had to be replaced. the vehicle was parked and i was attempting to open an unlocked door from the exterior. i was told the chrome door handles have had issues with being defective. are there any recalls, what can i do regarding reoccurring expenses for repairs ?
This is a series of crack on the front dashboard. started from the cowling over instrument panels and has spread to a section by the passenger airbag. there have been a number of gm vehicles with this same dashboard cracking but gm does nothing about it. i'm only a little over 50k miles.
Dashboard cracked very small area but now is cracking everywhere.
The passengers side front door handle literally fell off when opening the door. was out of warranty due to mileage. had to pay $250 to replace. the passenger door is not used daily, and was not being pulled hard, was being opened by a 50+ year old with average torque for that age.
The entire frame and all supporting bolts of the vehicle is rusting and rotting.
I started noticing a small crack in the dashboard and now i have larger gashes and one very concerning next to airbag in front of passenger side.
Dash has severely cracked in two places.
The dash of my 2013 tahoe which i paid 48,000 cracked in two places soon as my warranty expired! all of my door handles on outside have fallen off and been replaced ed and the driver door panel has been replaced because of handle breaking . too much other mess to explain. just a very cheaply made vehicle. very dissatisfied !i would like to file a formal complaint followed up with a formal investigation
The doors do not drain water effectively, this will cause an electrical shortage and failure for the windows to work and the doors to rust!! *tr
Dashboard has several cracks. three around the airbag box which are extremely concerning! i try to always have my tahoe in cool places to prevent extreme temperatures and further damage but still notice the cracks growing. i understand there have been many gm owners having to deal with similar problems.there must obviously be a defect in the material or the assembly of this part. being both a safety concern and a customer satisfaction issue, i am really looking forward to options for resolving this matter.