2.4 l engine fuel pump plunger seal is defective. allows gasoline to leak into the engine, thinning the oil. this causes engine bearing surfaces to wear throughout(basically ruining the engine). engine performance deterioration began and symptoms included rough idle, engine knock, poor acceleration and stalling. my wife had a close incident when her car stalled and was nearly rear ended by another vehicle a good friend of mine reported that his daughter-in-laws equinox stalled out on a detroit expressway - walk home! this was extremely dangerous. my engine was replaced after 5 service visits in august 2012. today, gm has sent letters to all 2010 and 2011 customers detailing the "may have this condition - could cause engine run-on or rough running engine", which is true, but a very weak and unnaceptable explanation for what really can happen. gm is "extending" warranty mileage on both 2010 and 2011 equinox vehicles with this2.4l engine. this will not take care of engine stalling, potential rear end collisions and customer walk homes. gm's pathetic approach should not be accepted by nhtsa. this should be investigated immediately, as for the reasons gm prefers to risk driver's safety. reliability engineering at gm must not exist any longer. call me!
I started hearing a knocking noise at 28000 miles. had serviced but after several miles noise started again. noise continues so service is needed(10-2-13). i had several gaskets, seal, bolts,fuel pump(which was leaking raw fuel into inside of engine), balance chain, timing chain, guide for timing chain(which guide and debris fell in oil pan), and two tensioner replaced as well as oil life monitor recall update. here i am nearly 3 months later and my 2010 equinox is in shop(12-31-13) and can't be driven do to loud noises, lose of power fuel and oil, as well as stalling and check engine light being on continually. i did extensive research and found thousands of people with same year and model equinox as mine to be having same problems as mine at same mileage. i found that the engine needs to be replaced because of damage done by leaking fuel pump. so no matter what work is done or what is replaced problems still keep happening because damage is all ready done to inside of engine and the entire engine should be replaced. please help, this is a major problem that effects thousands and nothing is being done for us owners. those who are lucky to get their engine replaced don't get an accurate warranty and after several miles the new engine starts having the same issues. please help!! *tr
My 2010 chevy equinox (purchased 05/2010) has continuously had issues when idling or at low speeds in the city or in heavy highway traffic, since about a year after i purchased it. sometimes this will cause the car to stall. this has been particularly scary and problematic on the highway in rush hour traffic and on the bay bridge during rush hour traffic. what is particularly frustrating is what i am told by the dealership service team - "it's because you're low on oil." when i explain that i just had an oil change 1,500 miles ago and topped off the oil a week before, they said, "well this car burns a lot of oil, and you were down a quart. you should just check it every week and keep topping it off." no concern for the fact that i am doing this, and it is stalling. no concern for the fact that this car is 3 years old and burning that much oil. when i ask what type of engine problem would result in this type of oil consumption, they quickly change the subject and say they have found "nothing wrong" or that they are just "going by what gm says to do, since we are only the service team, not the manufacturer." at this point, i bring my car in anywhere from once every other month to multiple times per month. sometimes the oil is low; sometimes the check engine light is on. just last week (10/15), after i started a claim with gm and told the service team that i was filing a complaint, they finally agreed to run an oil consumption test. we did not get that far, though, as my car has been rough idling all week and my check engine light is back on - it's back with the service folks... just 5 days after being there last. *tr
I was driving down the road and the car was jerking back and forth like i was hitting the gas and brake over and over. i stopped at a stoplight and the engine made another jerk and then died. there were no engine lights or faults. i started the vehicle again and immediately died again. i started it again and was able to drive for about another mile before i was stopped at a stoplight and died again. it did this two more times before i reached home. i had the vehicle towed to a gm service center. they acknowledged this wasn't the first issue with this model of vehicle which is an actuator problem. they recommended i change the oil more frequently which i did but less than a year later the vehicle again experienced the same issue. another service center acknowledged it was a common issue but that they can only replace the actuator if it has failed. *tr
2010 chevrolet equinox. consumer writes in regards to timing chain recall did not fix the problem. *smd the consumer stated the timing chain was installed on april 24, 2013. five months later, the vehicle was running rough, stalling and shaking and rattling while it was in idle. he received a recall notice for the timing chain. the service department informed him, the recall was serviced during the april 24, 2013 visit. on november 22,2013 another timing chain was installed. the consumer has experienced several problems with the vehicle, since april 2011. the dealer replaced a worn compressor, the balance shaft chains, oxygen sensor, high pressure fuel pump, intake actuator, intake solenoid and the transfer case.*jb
Tl* the contact owns a 2010 chevrolet equinox. the contact stated that the vehicle was abnormally consuming two quarts of oil per month. the contact took the vehicle to the dealer where the oil rings were replaced. the dealer asked the contact to wait until their next oil change to see if the vehicle was still consuming oil. the contact stated that the vehicle was out of oil less then 500 miles after the oil rings were replaced. the contact also stated that the oil warning light did not illuminate to indicate that that the oil level was low. the failure mileage was 30,000 and the current mileage was 60,000.
Purchased a 2010 equinox,new with 23 miles, noticed right away that i had to put oil in several time when i filled up with gas. took in for 3,00 mile check was told there was no problem. this has been continuous, i always carried oil with me and go oil changes every 1,500 to 2,000 mile. car finally broke down this weekend and was towed to dealer from which i purchased. some thing needs to be done about this, it no laughing matter to spend 25,000 to 30,000 on a car and it falls apart at 71,000 and i am not even through paying for it. *js
When accelerating to pull onto highway, engine stalls with no response from accelerator pedal and sometimes engine completely shuts off and you have to restart the vehicle. this is an intermittent problem that happens often. my vehicle has been to the dealer several times for this issue but the dealership has yet to find the problem. i have also contacted chevrolet customer support about this problem and told them of my concerns of having an accident because of this issue. i have researched this problem on the internet and found owners of 2010-12 chevrolet equinoxs all over the united states are having the same problem. *tr
Have owned my car now for 6 months and nothing but issues. it sees the dealer more then i can enjoy it. if one more update is done and i am told the problem is fix and really it isn't then my frustration will continue. from the oil leak, transmission decline rough, engine noise,key gets stuck in ignition, fuel gage and starting issues i wish i could get rid of this car and never buy chevy again. if i had not sold my other car i would put this up for sale and walk away. there has to be something to fix these issues as this was not a cheap car. it only has 52 thous miles and i will go back to mazda where my suv went to 285 thous with normal maintenance not major issues or my tahoe that i sold at 189 thous and no problems. i wish i had purchased another mazda at this point. how do we get this problems resolved once and for all? this is crazy!i am not sure if a lawyer is the answer but i would hope that its not. i am sick of getting renals, being late to work to drop it off and shuttle. i bought this to have a car to drive not to take to the dealer over and over. the engine seal was already replaced and the problems are worse or not better at all. seems to be known problems with 2010 so why is it that they are not getting fixed on our cars. i am happy to get my 27 thousand back and get a car that is not a clunker junk. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2010 chevrolet equinox. the contact stated that while traveling at various speeds, the engine overheated. the vehicle was towed to the dealer where it was determined that the piston rings had failed. the vehicle was repaired. the contact also mentioned that the engine had to be replaced several times. the manufacturer was contacted about the failure. the failure mileage was 24,000 and the current mileage was 84,000. the vin was not available.
My vehicle has similar issues that other consumers have complained about: (1) loss of power on the highway after pressing accelerator pedal down to gain speed. engine has hesitated and back-fired. (2) excessive oil consumption still remains an issues even though i have brought to the dealer several times. (3) clanging noise in the engine which i have complained about since i purchased the vehicle turned out to be a timing belt issue. vehicle lost most power and i barely got the vehicle back to my driveway. when i went to start vehicle next day to bring to a repair shop, only the starter was spinning [engine would not turn over as i found out the timing belt disintegrated]. by not knowing there was a special coverage bulletin issued for this problem [extends for 10 years/120,000 miles i believe], my local repair shop brought it to my attention and said although my regular warranty ended, i should bring to dealer. it was replaced for free by dealer due to special coverage in november 2014 [over 4 years of complaining about excessive engine noise]. broken timing belt created damage inside the engine but dealer covered all damage. after the timing belt was replaced, it sounded like i had a whole new engine as it was so quiet. there is still a small rattling noise during start-up, but goes away after engine runs. (4) gas mileage never has come close to chevrolet's reported estimates for this vehicle [i get about 20 mpg on flat highways].