We have classified the 85 complaints from 2013 Chevrolet Cruze about ELECTRICAL SYSTEM into the following categories.
In 2018 code p2099 was fixed on my 2013 chevy cruze and now the code is popping up again it's only been a year and a half and the part was fixed by the chevy dealer ship it's was brand new, so why do i need another please contact me concerning this matter thanks @ [xxx] or [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Car loses electrical . radio display goes blank. signal light use becomes very quiet. key becomes stuck in ignition cannot be removed. with key on mode hear clicking sound. no electrical activity just sound. after about 10 minutes car comes back to life. on occasion i get displays on dash telling me to open and close driver window. car can die anywhere. pulled into gas pumps shutoff pulled out key. after getting gas put key into ignition went to turn on key became stuck and their was no electrical activity. putting key in on mode i heard fast clicking but nothing else. after ten minutes it's like the car turned on. i had to turn the key a couple times before the engine came on. i get various display notices like the one i attached. or i get stabil trak display. this has happened several times. it takes power steering and i am unable to drive.
Chevy cruze 2013 ltz turbo, i have the paperwork stating it is turbo. i took it to a dealerships because check engine light came on. i was told it was fine. they cleared everything. i have been told different things whether it has turbo or not. the turbo was supposedly checked several times since i bought it. the mechanic at dealership said it did not have turbo. i asked the head mechanic to drive the car with me in it. he did, the head mechanic convinced me it had turbo and it was working fine, i said it doesn't act like it to me, he said this is all its got and that's it, the car is fine. the head mechanic said it was fine, i said something is not right, he convinced everything was and to push the clear button when it would be and it would be fine. this happened between 2014 and 2018 this has happened over the years. i was told to basically touch the clear button. codes started to pop up; it started with the window. i was told to hit clear button when this happens, so i did. then check engine codes pop up on dash saying: role window down and back up, check transmission, key remote not detected, start with remote start, check air bags, it has done this off and on for a several years, off and on . now this week it got really bad to the point the car just shuts off, then it will not start, until i touch the clear button or i have to unhook the battery otherwise the dash will not turn off and i can't start it. i took it to have codes checked and mass flow sensor , then it said vapor canister purge valve then map sensor, i replaced all, the car still acts the same. codes still appear on dash. start the car it seems ok, then you drive it and the engine just shuts off and codes start to appear again. should this be checked into. ...
I bought my car from a used car lot in march. after about 2 weeks, i started having issues with the cruise control, after a few months, the cruise switch had to be replaced because it stopped working all together. during the time i've had the vehicle, i've had to replace the thermostat control, as well as a coil in the engine. for the past 2-3 months or so, i'll be driving down the highway and the service stability track will show up, with the traction control and the check engine light blinking. my car wont let me speed up, and it will slowly slow down. if i have my cruise on when this happens, the car's rpm will shoot up in an attempt to get back to the speed i had it set at. after about a minute with the lights on, the check engine light will stop blinking and the car will go back to normal (the traction light wont turn off until i turn off the car). i have taken my car to my mechanic, and his computer shows code uo100, which is "lost communication with engine control module", which is a very general code and could come from anywhere. he cannot figure out what is wrong with it. the wires seem connected properly, and everything seems fine, other than the light issue. it happens while i'm driving down the highway, at any random moment. it occurs at least every 3 days, if not everyday.
Coolant is leaking and needing to be refilled daily, service engine light on everyday. 'engine hot, car needs to idle' comes on anytime you drive it. engine powered reduced. as for electrical, while front panel will go black and everything will shut down for a couple hours or even days.
My check engine keeps going on and off and when comes on give out power little by little till my engine reduce power comes up and gives out and almost crashed on freeway serval times
Driving last night from work to home at [xxx] around 7pm, i started getting messages in my cluster such as service stabilitrak, service traction control and engine power is reduced. just suddenly my car lost all the power and throttle when i was travelling in a highway around 70 mph on the second fastest lane. it was very scary and dangerous situation once my throttle was complete unresponsive and could find myself at the middle of the highway at 5mph . my instinct was to turn on the hazard lights and try to move the car to the slowest lane as safe as possible. i feel lucky that no one hit me in the back and i consider that i was lucky to have this problem at this time of the evening. luckily i was able to take the exit [xxx] and from there park the car to evaluate it. i could not find any visible defect either internally or on engine compartment. i turned off the engine and on several times and still had the same cluster messages and derated power. i was still able to drive the car safely to the parking lot of [xxx] looking for a safer place to wait for my insurance company. when waiting for the aaa operator i was able to re-start the car with no display message but only with the engine check light on. i drove the car in the parking lot and noticed the car seemed to be ok. once on that time i was still waiting for the aaa operator i decided to take [xxx] and i was able to safe arrive home. checking the symptom i had in google and youtube i learned about the problem with the negative battery cable which is already known by nhtsa and gm. i hope my incidence can be investigated and a decision for recall be taken.i don't see any difference to what experienced with the ignition switch topic therefore this issue should be considered as potential recall. parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I contacted chevrolet customer service on 1-10-18 and spoke to a supervisor. reiterating call. the vehicle has 35000 miles on it. it is out of warranty because of purchase date. on 4 different occasions this is what happened. #1) nov 18 lights were on, flashers were on and radio was on while the vehicle was in the garage and key was in the off position #2) dec 2018 same as #1 #3) dec 2018 vehicle was running with the key in the off position in the garage. by running i mean the engine was running and exhaust fumes were everywhere. #4) jan 2019. same as #3. this is very dangerous and could have started a fire or carbon dioxide poisoning could've occurred. the representatives told me there is no recalls which i already knew and stated they would not pay for a repair. i told them about a service bulletin, they denied there was one. there are two numbers pi1329(date 0ct 14) and a nhtsa bulletin ( id number 10114279) date oct 14. i'd appreciate your prompt attention to this serious matter and would like this fixed for free at the dealer. can you contact chevrolet and tell them there should be a recall
I am writing to request an investigation into chevrolet cruze heater blend door actuator failures. the issue is a small plastic gear that strips out and does not allow the blend door to cycle from windshield defrost / dash vents / and floor vents. this is a high safety concern in cold / rainy weather driving due to the vehicle operator is unable to adjust the bled door to defrost the windshield. this in turn allows the windshield to become fogged, (or frosty in extreme cold) which leads to very poor visibility. i have a professional youtube channel that shows the issue in detail the link is https://youtu.be/i5pdaia0p-8 quotes to repair this issue range from $800.00 to $1500.00. being this failure can lead to an accident caused from poor visibility from an obvious design flaw, to cut corners and save money, this needs to be looked at. my video has nearly 11,000 views from people with this problem. also almost every forum online have people discussing this problem. i believe it is n bad taste for chevrolet to not yet acknowledge this as a recall.
Takata recall a few months after i purchased this vehicle the check engine light came on then it goes off the last few months it's back on and makes a noise when the air conditioning system is on.
I was making a left turn and the steering wheel locked and the radio turned off, i barely made it before getting hit. the steering wheel unlocked and i turned into the first place i could. i turned the car off and tried to start it but the brake was locked and nothing was turning on when i pushed the button. tried a few times and nothing. while sitting there for about 5 minutes the whole dash came on and i was able to start the car. the radio had been turning on and off a few times on this drive before this happened. but the radio has been doing this for some time .
Car wouldn't start. got a "service steering column lock" on the dash. was able to start the car after a period of time. but engine start and stop still sounds bad.
The chevy eco cruze has been giving me problems from the start. i was driving with the ac on and came to a signal light when the ac shuts of & comes back on. also at the signal light i thaught i had gotten a tap from the back from another vehicle because the car jerked. turned out no car behind me but car still jerks forward with foot all the way down on brake pedal. next if i'm driving and slow down to make, let's say a left hand turn once i make the turn the car is sluggish as if it has trouble picking up speed. happens all the time from a stopped position or if i slow down it takes for ever to pick up momentum. making it scarey to merge or just be on the road. also if i turn the radio up the lights will die or fade so i've replaced the alternator but it still does it. ive checked connections wires you name it.
Car has been returned to dealer for repairs concerning the motor and electrical systems. they have not been serviced outside of the dealership. car frequently quits and has to be jumpstarted.
Car shuts off completely.after 10 minutes will restart.steering locks up while drivng.stabli control comes on.loss of almost al l power.happen in driveway.while driving turning .loss of power so that car wont move.
Tl* the contact owns a 2013 chevrolet cruze. while driving approximately 70 mph, the instrument panel failed to illuminate. the contact pulled over onto the shoulder and turned off the vehicle. the vehicle was taken to the dealer (bud chevrolet buick in st marys, ohio, 419-954-0649) where it was diagnosed that the driver assist modules in the rear of the vehicle were faulty and caused the blackout on the instrument panel. on another occasion, while pulling out of a parking space, the brake pedal was depressed and felt very stiff. the same dealer diagnosed that the brake vacuum pump needed replacement. the failures were being repaired. the manufacturer was notified of the failures. the approximate failure mileage was 72,000. *tt
Car looses speed can't give it gas has no pull! once you take it out of gear and put back in drive, works fine. lights flicker on and off, on radio. bought car in february with 49.000 miles on it drove to store came back out of store car was completely dead! made no sound, checked battery everything, 5 min later started rite up. this car does not feel safe to me, i wish i could return it.
My vehicle repeatedly ran hot everytime i would drive it over a mile on the road. my husband changed the thermostat, always made sure it had coolant, checked my hoses, and replaced the water pump. but eventually it blew a head gasket. we noticed it did so when we seen water had mixed into the oil. supreme chevrolet replaced the engine at 96,000 miles in november 2016 under warranty. i drove the car about 54,000 miles with the replaced engine and it too started running hot everytime i would drive it about a mile down the road. the dash light would say turn a/c off and idle engine or turn off engine due to high temperature. we changed the radiator, the hoses, the water pump, and the thermostat on the car and it remained running hot with high temperatures until that engine too blew a head gasket.the dealership will not warranty the second engine although it only has 67,000 miles on the new engine. and now i am left with no vehicle and still owe $6700.00 on the chevrolet cruze due to the faulty coolant system.
Hello, this sunday my 2013 chevy cruze while driving an alert came up saying that engine power reduced and other notices. the result was that the car lost power. thankfully i was on a side street at the time at a slow speed. most of my driving is on the highway and if this would have occurred at highway speeds which did occur to some people who posted on chevy forums it could be fatal. gm will not acknowledge this issue and would not cover the cost to repair it. there are many discussions about this issue at this google search https://www.google.com/search?q=chevy+cruze+throttle+body+reduced+power&oq=chevy+cruze+throttle+body&aqs=chrome.1.69i57j69i59j0l4.5323j0j7&sourceid=chrome&ie=utf-8 i feel like gm should take care of this and a recall should be issued so that this does not cause serious accidents for others. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
While driving down the highway at 70mph all electronics in the car quit working. no speedometer, odometer, etc. all warning lights lit up on the dash. radio and heat quit working. steering became more difficult. turn signals quit working. vehicle is in the shop and they have replaced 2 modules and are now getting into the instrument panel. cost is currently at $1500 and issue is still not resolved.
While driving on the highway at approx. 65-70mph all gauges went dead. radio cut off, heat shut off. no speedometer. all warning lights came on the dash. car was drivable but had no turn signals, etc. heat and radio would come on for a few minutes then cut off again. once parked, the car would not start again.
Tl* the contact owns a 2013 chevrolet cruze. when the contact attempted to turn off the vehicle, it failed to turn off. in order to turn off the vehicle, the contact had to take the gear shifter out of the park position three times and then place it back in park. there were no warning indicators illuminated. the failure recurred numerous times. the vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. the manufacturer was not contacted. the approximate failure mileage was 51,000.
March 2016. problem: car not accelerating correctly, diagnosis: accelerator pedal position sensor broken march 2018. problem: car overheating and losing power over 40mph, diagnosis: coolant hose break may 2018. car overheating and losing power over 40mph, diagnosis: transmission cooler line break june 2018: problem: spedometer started malfunctioning and car began sputtering on highway at 65mph, diagnosis: transmission computer (input and output sensor) fried january 2019. problem: cooling draining extremely fast and car making gurgling noise (at all speeds), diagnosis: water pump break, thermostat break, serpentine belt and 5. january 2019: problem: oil leak, diagnosis: timing cover gasket need replacement
Tl* the contact owns a 2013 chevrolet cruze. while driving various speeds, the vehicle stalled without warning. the failure recurred multiple times. the contact removed and reconnected the battery cable in order for the vehicle to function. the dealer was not contacted. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 145,000.
Tl* the contact owns a 2013 chevrolet cruze. while driving 18 mph, the steering wheel seized and the wrench warning sensor indicator illuminated. shortly after, the steering wheel returned to normal and the contact regained control. in addition, other error warning indicators illumianted as the window rolled up and down. the manufacturer and dealer were not contacted. the failure mileage was approximately 71,000. the vin was unavailable.
While driving, power steering locked up, car turned off and then back on. the radio turned off and then back on and close driver window lit up. this has happened on 4 different occasions now. steering locked up while on i-95. radio on and off while turning onto highway and window message while car was stationary.
After driving i park and removed the key, the engine turn on and 2 seconds turns off, i mention to my boss, and my 12yrs old son we got scared i though some spell or something.still does that 3 times of month
Radio console gets real hot to touch. goes away then gets hot again. yearly problem. dont want fire hazard. is this normal? vehicle required extensive recalls since purchase in 2013.
While driving to work on the highway my radio will turn off and on multiple times and my stability control will turn off and it will be hard to turn the vehical. a warning comes on the information screen saying check stability control and also check power steering. it has happened multiple times it have happened today as well as i was driving on the feeder
Takata recall- the dash lights cut off while driving. the streering wheel locks up while the car in driving at 70mph. messasge about the electrical stability control pops up.
Service side detection system error messages - 2 body modules bad and already replaced once. module failure causes additional cascading failures throughout the rest of the system and affects dash controls/turn-signals, mpg, fuel calculations & now "my link" screen blank with "service parking asst message on dash. since mylink screen dead, radio dials/controls do not work and cannot see/control heating controls and navigation screen dead as well. these same two side modules were already replaced once under warranty, but since vehicle is now over on mileage, i am left on my own to pay for repairs. modules get basically one winter season here in the northeast and need to be replaced. malfunctions cause cascading failures throughout rest of electrical system and make certain vehicle systems and safety functions inoperable. i contacted gm customer care and basically they said there is no assistance available because it is "not a known concern" on this vehicle. module location is behind rear wheels in bumper cover area, and are open to the elements and poorly sealed. water/salt water seemingly easily penetrates these modules and causes them to fail. because they are directly tied into the rest of the electrical system, when they do fail it causes cascading failures throughout the rest of the system seemingly at random. (some of the systems are critical to vehicle safety and operation.
While i was driving in my community the car shut itself off and turned back on. this locked my steering wheel almost causing an accident.
While driving radio cuts in and out for 5-10 seconds, the infotainment screen goes blank, the service stabilitrak light flashes, other warning lights flash, and you have to raise the driver's window down and back up for the information screen to show your speed and mileage when starting the car. apparently this is a common problem with this vehicle and its ashamed that gm has not recalled this vehicle to fix these issues. hopefully they will soon before something awful happens to innocent people. bought the car used from a car dealership at a good deal, guess i know why now.
Tl* the contact owns a 2013 chevrolet cruze. the contact stated that the vehicle failed to start and the key failed to release from the ignition switch. the failure recurred twice. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 3,200. ...updated 03/08/17 *bf *cn
Tl* the contact owns a 2013 chevrolet cruze. while driving unknown speeds, the vehicle failed to accelerate when the accelerator pedal was depressed. the vehicle lost power without warning on several occasions. the vehicle was taken to the dealer, but the failure was unable to be duplicated. the manufacturer was not made aware of the failure. the vin was unknown. the failure mileage was 11,000.
At random car will idle up and down and rpms will jump. this happens when just cranked and after driven and sitting still in idle. also, at random when trying to crank the car it seems to get stuck and i will have to return the ignition in order to get the motor to fully turn over.
Roughly 6 weeks after purchasing this vehicle, i started having incidents where the radio would cut out for 2-3 seconds and the infotainment screen would go blank. at the same time, the "service stabilitrak" message momentarily appears on the instrument panel. there isn't a trend to when this happens. sometimes it won't happen for a week, other times it will happen multiple times in a single drive. last week, this happened and i also lost power steering and could not steer for what felt like a couple seconds. based on the chevrolet cruze customer forum, this is a fairly common problem and other's have also lost power steering pulling out of a parking lot. there is not a recall for my specific vehicle or a permanent corrective action that i've found. it has become a safety concern and gm should take responsibility and recall the affected vehicles before power steering is lost at higher speeds.
While driving the vehicle power stability flashes the electrical system resets and if driving you lose control of the vehicle.
Tl* the contact owns a 2013 chevrolet cruze. while the vehicle was parked with the key removed from the ignition, it rolled away twice within 24 hours. there were no warning indicators illuminated. the vehicle was towed to a dealer, but was not diagnosed nor repaired. the vin was not included in nhtsa campaign number: 16v502000 (electrical system, power train). the manufacturer was made aware of the failure. the failure mileage was approximately 42,000.
Less than 2 months after the warranty expired the window regulator center piece on the drivers side broke when using the power window control to roll the window back up. this vehicle has no circumstances that would cause this part to fail besides it being a faulty part. the window is stuck in the down position and the part has to be ordered from out of state. the repair cost is in excess of $300 which i should be reimbursed for. the vehicle was stationary at a drive through window at the time of failure.
This is a recurring issue that has been going on with my car since the lights came on the fist time. the dealership acts as if i don't know what i am talking about. i have wasted so much gas and i transport children with autism at times in va dc and md. i have consistently complained about the sticking throttle or engine misfire. please i fear for the safety of my clients and my family.
Tl* the contact owns a 2013 chevrolet cruze. the contact stated that the stability control warning indicator flashed, the radio shorted, and various warning indicators flashed. the steering wheel seized each time the failures occurred. the vehicle was taken to an independent mechanic who was unable to replicate and diagnose the failures. the manufacturer was notified. the approximate failure mileage was 25,000.
Car's engine stopped running unexpectedly due to blown fuel pump fuse while traveling at 30 m.p.h in clear weather, during the day, on paved downtown orlando street. when engine died, lost power steering and power breaks, very difficult to control and almost got into an accident. dealer diagnosed the issue as a coil pack problem and replaced the coil pack at a cost of $534.00. i am not sure how the coil pack that holds the spark plugs would cause the fuel pump fuse to blow.
I purchased this vehicle (2013 chevrolet cruze) in 2016 and it had mileage of 3,500 miles. less than a month of ownership an alert showed and sounded in the dash lights that the rear driver's side door was open when it wasn't and this was while in a park position and while in motion on any road. the alert was almost constant so i brought it to a repair shop which replaced the latch in the door 3 separate times and the problem still occurred. eventually i asked to just have the latch disconnected in the door because no one could fix it and stop the alert and sounds from going off. so now i have a $300 latch disconnected inside the door because that wouldn't fix the problem plus i have to manually lock and unlock that door if i need to use it when all of the other 3 doors can be electronically locked/unlocked with the fob or the lock/unlock button in the car. now a new problem that is currently going on is the rear brake light in the back windshield is very dim while in a park position or while in motion driving on any road. it still works but is not as bright as it used to be. it's a light bar that sits in the back window acting as a 3rd brake light and it does not contain light bulbs. also, i've had a couple of other alerts show up in the dash for a day or more while in a park position or in motion driving on any road and then they go away after a few days. i suspect this vehicle has an electrical problem and i can't afford to have it diagnosed.
While driving, the radio screen shuts off and on, service stabilitrak warning comes on for 2 seconds then goes away. while parked, the trunk opened automatically twice. dealership reset the electrical and the problem is still occurring. based on many other complains and the problem has not been resolved, this vehicle is a lemon. i want my money back!
2013 chevrolet cruze electrical hazard which happens mostly during the rain or wet roads occasionally while dry. main problem radio power and dash power cut in and out and or fluctuate while driving and or applying brakes. the electronic power steering will, most of the time, cut in and out also while turning turning key off and on again while stationary may for a short time fix this problem however it is not a perm any soulution only temporary and my also result in a total no power/ no start condition for the vehical possible cause is leak in the car or shield is not properly protection electronics/wiring on the vehical
Intermittently the anti-theft light goes on, without warning at an high speeds or when parked and shuts down all systems, immobilizing the car. this includes the radio, steering, motor. two days ago i was driving and this happened, the car shut down, i couldn't steer or drive the car, a very dangerous situation. this has also happened when trying to start the car, the ant-theft system shuts down the car. there is no way to know when this will happen. when taken to auto dealer, the car works fine. the car has 66,000 miles. this has happened at least 6 times, but the last one was the worst, travelling at high speed and losing control of the car. what happened is similar to what happened with the ignition switch in cobalts where the car just stopped, that is pretty much what happened with me.
In a conversation with the service department at steve rayman of smyrna, ga he said the negative battery cable caused the problems with the instrument panel, gauges, and the steering wheel jerking to the left. i chose to contact general motors because i just could not believe a negative cable could cause such problems. as mentioned earlier, gm personnel told me that three remedies made up special coverage 14311' 1, negative battery cable needs replacement. 2. voltage regulator needs adjustment 3. a screw needs to be tightened. in a second conversation with steve rayman personnel and gm, both said it was the cable and not the voltage regulators. the car had been in my garage for the last few days with a dead battery. this morning i jump-started the vehicle; so, we can assume the alternator was working properly because the car continues to run after disconnecting the battery cables. i drove to the store in order to purchase and replace the battery i noticed the battery voltage was reading 15.1 volts. after replacing the battery, i was returning home and noticed the battery voltage fluctuated from 14.7 while idling to 14.8 while driving. my question to you the alternator appears to working correctly by providing electrical power to operate the car while using a dead battery. if there were a power fluctuation, would it be reasonable to assume the voltage regulator could be the problem. could erratic voltage cause the instruments to go haywire and could lead to the car's engine turning off? could such an occurrence cause a catastrophe accident and risk the live of all vehicle occupants?
The computer system goes on and off at random, which causes malfunctions in other areas, particularly the power steering and security system. my power steering has gone out multiples times, causing near accidents. the security system also locked up due to the computer, and it took 15 minutes to get it started in the arizona heat. the power steering issue is incredibly dangerous.
Engine overheated. tech found cooling fan not coming on. tech found cooling fan connector melted. tech used power probe to send 12 volts to cooling fan motor. blew the circuit breaker in the probe. motor faulty. tech suggest new cooling fan motor & pigtail assembly to repair. the above description is word for word from the repair invoice. the repair shop also told us this was a pretty serious defect and could have caused the vehicle to catch on fire.