Our brakes goes very hard at times and you have to push hard as you can to get the car to stop. took the car to my lacal dealership they test drove my car and said it was just fine and sent me on my way . i called gm and they said a dealer already looked at my car and told me the same thing . one week later a national recall on all 2011-2012 chevy cruze was issued for brake problems i spoke to the survive manager who said he would contact me when he knew about the recall , it's been two weeks without any calls from him. it was a new employee who test drove our car and now we feel unsafe driving it now . *tt
I just started backing out of a parking spot at the grocery store, and when i went to hit the brakes, the brake pedal hardly moved and the car kept rolling. i applied extreme pressure to the brake pedal because i almost hit another parked car. it eventually came to a stop just inches from the other car. then when i left the parking lot i proceeded to the traffic light, which was red at the time, i applied the brake, and it did the same thing! i almost rear-ended the car in front of me! i finally got the car home, but i kept great distances between our car and the cars in front of me. luckily it didn't happen again, and i made it home safe! later in the day, i tested the brakes again, by backing out of the garage, and it happened again! makes me very nervous! this car is going to the gm dealer to get fixed! hopefully i don't have an accident on my way there! gm needs to do a recall to fix this problem before someone gets hurt or killed!!! *tr
Last night my wife and i (who is 9 months pregnant) got into our 2012 chevy cruze and went to back out of the parking lot. when backing out the car started shaking really weird as i released my foot off the brake pedal. i released full and continued to backup as i didn't know what was going on. when i went to apply the brakes again i pushed the brake pedal down all the way and the car barely stopped. luckily i was able to pull the emergency brake in time before hitting the multiple cars behind my vehicle.i put the car in drive and pulled forward into the parking spot and as i went to stop again it was the same issue. the car would not fully stop no matter how hard i pushed down on the brake pedal. luckily, i was the one driving and we weren't up to highway speeds yet or it could've resulted in the death of multiple people. *tr
Tl* the contact owns 2012 chevrolet cruze. the contact stated that while reversing from a drive way, the brakes failed to respond. the vehicle was taken to the dealer for diagnosis where it was stated that the brake booster needed to be replaced. the vehicle was repaired and the manufacturer was notified. the vin was not available. the approximate failure mileage was 50,000.
On or about june 13, 2013, i was parking my car in my space at the apartment complex i live in. i pushed on the brakes and the car went up and over the grass and into the support structure that holds up the awning at our clubhouse. the mileage listed is approximate, as i currently don't have the paperwork from howe collision at hand. i have a $500.00 deductible with my insurer, aaa michigan. there was no police report taken. the damage to my vehicle was repaired by howe collision in plymouth. i picked up my car on june 24, 2013. the car has a 1.8l ecotec with dohc 4-cylinder engine. it also has a 6-speed automatic transmission. it has stabilitrak-stability control, with traction control. the brakes are 4-wheel anti-lock, front disks, rear drums. my vehicle was manufactured in lordstown, ohio. i read an article in the jackson citizen regarding a defect in the brake assist function that had been linked to 27 accidents. gm announced the friday before that it was aware of the 27 crashes, but stated there were no injuries. the cars involved are 2011-2012 1.4l engines that were built in lordstown. gm said for owners to take their car to the dealer where it was purchased, (mine is a lease), for repair of the broken part. my dealer, [xxx] in plymouth said they didn't know anything about it. my niece, whose email i am using, called and spoke to the service department. the service department said they had no official notice from gm and that not all 2011 and 2012 cruze's were involved in the recall. he also told her that i would get a notification in the mail, which to date, i have not gotten. if you need any other information you can call me at the number listed or email my niece, [xxx], at the email listed below. thank you for your time. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
I purchase this car a little over 3 wks ago. drove ok at dealership. problem: i put car in reverse and still had foot on brakes felt car move. did this a couple more times while trying to back out of driveway.. was in parking lot backing out put foot on brake and still felt movement. took car into shop they said brakes needed to be adjusted. they said they fixed and told me i was all set. still having the same problem. and it has done it once while in drive. car kind rolls and brake pedal is goes to floor but doesn't grip. i purchased the car used and it was suppose to have been inspected. the problem started on the 3rd day i had it. so once again i am going back to the shop to see what can be done. it's a very bad feeling when you have your foot on brake and car still moves-- but it stops fine actually driving. this basically happens when moving from park. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while reversing out of residential garage, she attempted to engage the brakes but they did not respond. the vehicle was taken to the dealer however, the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the vin was not available. the failure mileage was 51,000 and the current mileage was 57,000.
the brake pedal travels too far before the brakes engage. i took it to jim bishop chevrolet service department. they told me there was nothing wrong with the brakes. i think chevrolet is hiding the fact there is an issue. i see a lot of other people complain about the brakes on cruzetalk.com. my wife does not feel safe driving the car. it only has 1100 miles on the car. i am going to trade the car in next month. i don't feel safe. too bad, i will give the problem to someone else. i guess that is the chevrolet way. *tr
Brakes have been making noise only 1 year after purchase. car doesn't have significant mileage for this type of problem. *tr
I been having trouble with my brakes 6 mths into having the car. i notice it makes a lot of noise and now when i let up on them, it makes the front of my car pop up. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that the vehicle was taken to the dealer twice for a failure in which the valve cover fractured and caused a leak. the dealer replaced the valve cover. upon pressing the brake pedal, it sank to the floor. the vehicle was taken to the authorized dealer more than twice and they were not able to replicate or diagnose the failure. the contact was not included in nhtsa campaign number: 13v360000 (service brakes, hydraulic) but continued to experience the failure. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 33,000.
Tl* the contact owns a 2012 chevrolet cruise. the contact stated that while driving at various speeds, a loud squeaking noise was emitted from the vehicle when engaging the brake pedal. the vehicle was taken to an authorized dealer twice for the same problem. the technician duplicated the problem however, he was unable to provide a remedy repair. the manufacturer was notified of the defect and informed the contact that there was not a safety issue regarding the brakes. the approximate failure mileage was 9,500.
Tl* the contact owns a 2012 chevrolet cruze .the contact stated that whenever the brakes were engaged the rear wheels emitted a loud noise. the vehicle was taken to the dealer. the technician verified the failure but was unable to provide a remedy. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 4,500 and the current mileage was 5,000.
When coming to a stop you hear a squealing sound coming from the right passenger side tire, they say its not an issue but just a nuisance noise,, but as it keeps getting worse the brake is now not releasing when we try and go after coming to a stop. we have also notices it does this alot more on hotter days than it does on a cooler day, i know we are not the only one with this problem, i have found complaints about the same problems on theses sites http://www.cruzetalk.com/forum/34-1-4l-turbo/6326-brake-catching-sound.html and this one from chevy http://www.chevroletcruzeforum.com/index.php?/topic/1900-noise-from-suspension-when-braking/ please look into this problem before more people end up getting hurt or injured. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while reversing from a driveway, the brakes failed to respond without warning. the contact stated that additional force was applied to the brake pedal in order to stop the vehicle. the failure recurred intermittently. the vehicle was taken to a dealer twice however, the failure was unable to be duplicated. the manufacturer was notified of the failure, who informed the contact that the vehicle was not included in nhtsa campaign id number: 13v360000 (service brakes, hydraulic). the vehicle was not repaired. the approximate failure mileage was 10,000 and the current mileage was 25,000. updated 11/13/13*lj
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that whenever the brakes were engaged it would make a loud grinding noise. the vehicle was taken to a dealer for inspection who refused to repair the vehicle since the manufacturer did not authorize them to do so. the vehicle was not repaired. the manufacturer was made aware of the failure who stated that they were looking into the problem. the failure mileage was 800.
I was backing out of my driveway into a street and had no brakes. i pushed the pedal to the floor and nothing, car kept rolling. another incident i was waiting in a drive through and my brake pedal went all the way to the floor while the car was not moving. i feel that this is a serious safety issue. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that while driving 15 mph, the driver attempted to decelerate but the brakes failed to respond and the driver crashed into a concrete mailbox. the driver sustained extensive injuries to the back, arm and neck. the vehicle was destroyed. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the manufacturer was made aware of the problem. the vin was not available. the failure and current mileage was 15,000. updated 06/17/14 ma
Front brakes vibrate and over heat when applied at over 35mph. also when brakes are applied suddenly vibration it felt. dealer could not duplicate problem the first time but after two more visit front brake pads were replace. then again after several complaints and still the same problem same dealer replaced brake pads and rotors. still to this date brakes feel the same and dealer or gm will not acknowledge that vehicle has a problem. im concern for me and my families safety and im between a rock and a sword cause is the vehicle i use as a daily driver. *tr
Loss of braking when backing up from a parking space. this has occured twice 6/25/2012 and 7/2/2012. *js
After car ran, then parked and turned off, then started up again the power brakes failed for approximately 60 seconds. in my opinion the car was warm/hot, the weather was warm/hot, and the temperature affected the power brake system when started in the heat. having the a/c on may have robbed some power as well. problem is now more frequent during warm weather, to the point i am concerned about my safety and the safety of any other driver who may not be aware of the issue. *tr
Cold start and back up or going forward, brake locks and car just rolls. took it to the dealer (huffines chevrolet in plano texas) and dealer said they would have it ready in two days. after a week without the car, the service advisor explain the part was not available anywhere and the factory would not push out more of the brake vacuum parts until october. in the meantime, my car with 19k is sitting under the hot texas sun at the dealer (most likely ruining its leather interior) and the dealer has no other information and they "wish they could do more." i would not recommend anyone to buy a chevy cruze until this problem is clear. the dealer also said they have not heard about this ever before and looking in this website there are four more cases. not truthful! gmc needs to resolve or recall! *tr
From the beginning i had a recall for the oil pan a week after purchasing the car. there has been numerous times the heating had to be worked on and still not fixed. it stills smells like antifreeze when its on. the right brake cylinder went bad a few months after the purchased. the windshield sometimes whistles when you go down the highway at 65 mph. now after my last oil change the other day, they said i need to take it back because there is a transmission leak. not to mention where i got the car from, they act like they don't care to help fix the problem. very frustrated! *tr
I took my vehicle in complaining of a strange noise, almost like a "pop" when braking. when the dealership looked at it they told me it was the struts. they stated they were waiting on a recall from chevrolet and that i should just continue to keep calling and checking on it. i called them each month since. each time they assured me it would not affect my vehicle at all and that it would be fine. obviously, a strut is a part of the car, it must be needed to function or it would not be on there. i have no idea how this is affecting my vehicle including my tire wear, brakes, and overall structure of the vehicle. there has still been no recall issued and the problem still exists. *tr
When putting car into reverse on level ground to back up, brakes do not work properly and hardly stops car, very unnerving. dealer could not find the problem, happens randomly. have had this occur several times now. have 18k miles. *tr
Tl* the contact owns a 2012 chevrolet cruze. the contact stated that after shifting the vehicle into reverse, the brakes became inoperable. the vehicle was taken to the dealer where the vacuum pump was replaced. the current and failure mileages were 13,000.
Total brake failure on five different occasions. when driving the vehicle after being parked a momentary total brake failure occurs sometimes. i backed out of a parking space on an incline , braked and the pedal was firm, no brakes at all, pumped the brake , pedal slowly goes to the floor, another pump and braking is ok.this happened to my wife on four other occasions in a parking lot after starting the vehicle. it happen and corrects itself very quickly, at least for now. dealer has bee no help.i checked the internet and i am not alone , numerous complaints of the same condition. *tr