I was driving home and out of nowhere my 2012 chevy cruze dings and says "engine overheating a/c turned off," i was very surprised but kept driving and literally one minute later the car dings again. there is a different message that says "idle engine overheating," at this point i am very worried and i pull over and call the chevy dealership that i bought the car from and explain what has occurred. i was advised to bring the car into the service department. so, i start the car up and begin the drive over to the dealership that is about 15 minutes away because of traffic. not three minutes into the drive i get the same message "idle engine overheating," i'm very nervous but keep going and about two minutes later i get a new message "shut engine off engine overheating." i call the dealership and they tell me that i am close enough that i should just continue and drive to the dealership. i get about 200 yards from the entrance of the dealership and my engine starts smoking. i have had this car for less than seven months and i basically only use it to drive to work and school. i take very good care of my vehicles, i get the oil changed every 4,000-5,000 miles, in fact i got an oil change less than a week ago. *tr
This vehicle was purchased december 2010 and since the purchase all the issues that 2012 chevy cruze has been subjected to regarding recalls we have suffered them. this complaint is filed due to the fact that, although the car is under warranty, gm and the dealership refuses to honor the warranty, for the repair of the fly wheel bolts. these bolts are internal and are currently loose and while driving the vehicle, the vehicle does not accelerate and then suddenly stops. *tr
Coolant smell inside vehicle cabin and outside of vehicle. noticed when i first purchased the car during the winter. this occurs after extended drives, typically more than 30 minutes, during cold weather when using the heat. problem has progressively gotten worse. gm has looked into it approximately 8 times. 4 repair attempts (coolant reservoir cap replacement, water pump, coolant reservoir modification and hvac assembly replacement). problem has not been resolved. internet search has revealed many owners experiencing the same condition, as well as a class action law suit due to the coolant smell inside the vehicle cabin. this is a health risk to all occupants. further research revealed affected models include the: cruze, malibu and sonic. *tr
During acceleration i smell gas, oil burning, exhaust fuels in my car. i have taken it to the dealer who keeps stating it running like it should. now i believe my warranty is over and my new car functions like its 20 years old. i can't get them to believe me and i don't believe they even bother test driving it. i mentioned the smell when i brought my car in for them to replace my turbo charger that malfunctioned. ever after. *tr
Have coolant odor inside vehicle. dealer tested 3 times, but claims they can't duplicate the problem. smell is very bad in colder months. window fogs. have to drive with windows open somewhat in winter conditions. chevy now has a bulletin. been trying to work through gm regional - they are ignoring me. many other cruze owners have same complaint/problem. *js
I don't believe the current resolution to gm's recall on the chevy cruze concerning the engine splash pan is adequate as it only addresses safety and not customer satisfaction. as this part directly affects the fuel mileage as advertised as well as the degradation of underwood parts due to water encroachment, i don't believe butchering the existing pan is fair to the consumer. at the least, the redesigned pan on the 2013 and any or all updates made to the 2013 model regarding this safety issue are what should have been completed. i am not satisfied with the current solution in that i no longer have what i paid for due to said recall and its poor solution. *tr