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Problems with 2011 Chevrolet Cruze POWER TRAIN

On average, the 2011 Chevrolet Cruze starts to “feel” problems with the POWER TRAIN and its various aspects after 63 122 miles.

Components Affected by POWER TRAIN Issues

We have classified the 149 complaints from 2011 Chevrolet Cruze about POWER TRAIN into the following categories.

AUTOMATIC TRANSMISSION 15 MANUAL TRANSMISSION 3 CLUTCH ASSEMBLY 1

Recently reported POWER TRAIN problems on 2011 Chevrolet Cruze

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that while driving approximately 65 mph, the transmission failed to shift and there was an illumination of the engine warning indicator. the vehicle was towed to an authorized dealer for diagnosis, where the technician replaced the faulty transmission. in addition, the driver's side rear view mirror would emit a loud whistling noise whenever the vehicle was in motion. the dealer was in the process of replacing the mirror. there was also a large hole in the air conditioner compressor, which required replacement. the contact also stated that the exterior body paint was peeling near the front passenger side headlight. the manufacturer was not made aware of the failures. the approximate failure mileage was 64.

2011 chevy cruze manual transmission 6 spd. random occurrence of speedometer spikes digital and needle (anywhere from 20-120 mph), volume on radio will also spike with this issue. when speedometer spiking the steering wheel will also unwontedly move 1/2 - 2 inches left or right every time which could distract/startle driver leading to a possible accident. chevy refuses to look for a problem that "isn't there". as stated by dealership without code or a tech witnessing it. occurrence happens when rolling at slow speeds (0-7 mph) or stopped with clutch engaged or slowly being released. happens, 10-15 times+ a month. has startled me several times once including me letting off the clutch and stalling the vehicle from being startled. vehicle assembled: lordstown,ohio mileage when first noticing this issue: 78.0 current mileage, issue still occurring: 18,749. seen dealership :3 times about current issue. *tr

I would like to file a complaint on a 2011 chevy cruze for the reason that the transmission has an issue that may lead to an accident the transmission comes out of gear while driving and sits in neutral then pops back into drive this is very unsafe i have contacted gm on the issue as well as my local dealership and have had no positive fix to the issue i feel that this may cause an accident and needs to be looked into. *tr

This car exhibits a hesitation from a stop and also cruising upon acceleration, a symptom i have also read about in some of the complaints already filed on the site. as with most complaints submitted to the dealer the technician said he could not find anything wrong when i took it in to be looked at. after talking to a few cruze owners one of them said he was told the problem was due to " turbo lag ". this is a period in time that the turbo motor must catch up to the rpm's of the engine which results in the hesitation. this is very dangerous when trying to enter a highway or maneuver out of a critical situation. gm must acknowledge this malfunction and recall affected vehicles and repair them which can be done by tweeking the turbo to sync with the engine.

We have a loss of engine power at any speed and two errors come up, "service stabilitrack" and "service traction control" . engine loses power and cannot maintain speed especially dangerous when trying to maintain freeway speeds. also happens at low speeds, 10 to 25 mph. therefore it can happen at any speed. can reset by removing battery cable, but will happen again within a day or two. this issue started about 6 months ago. happens all the time now and is very dangerous. went on line and found blogs where other people are also having this same issue. they are the ones that suggested we take off the battery cable to reset. we checked all the fuses as one blog said and they are all ok. called chevy dealer and they had no recall and wanted 100 dollars to look at it and then decide if it fell under warranty. purchased car at 43,000 miles, currently at 73,000 miles. the issue used to happen from time to time now it happens all the time. there should be a recall for this issue. the dealership does not think it is covered by the warranty but will not say until we take it in to have it serviced. we might add we have a standard transmission as this may different than the automatic transmissions. trying to shift without any engine power is a process in terror on the freeway. *tr

Tl* the contact owns 2011 chevrolet cruze. the contact stated that while driving approximately 45 mph, the vehicle began jerking abnormally. the failure was recurring over a two year span. the vehicle was taken to a dealer, who could not duplicate the failure. the vehicle was not repaired. the manufacturer was notified of the problem. the approximate failure mileage was 50,000

I bought a brand new 2011 chevy cruze ls. after about two weeks of driving the vehicle i notice that when driving it in manual and coming to a stop the car would violently shift into first gear. i took the car back to the dealership and they contacted gm. they also test drove every chevy cruze ls model and non-turbo engine cruze they had in stock and found the same problem. they contacted gm again and gm informed them that they were aware of the problem with the ls an non-turbo engine models and that they do not have a solution of fix to the problem. i then contacted gm and asked them about their 30 day guarantee on their vehicles. they then informed me that they do have that policy but unfortunately would not honor it because of my case. when i asked them what they planned to do about the problem they informed me that they will continue to sell the vehicle and recall them later when they are able to find a solution of fix to the problem. the car now has 1000 miles on it and i am afraid to drive the car with my family in it for fear that something will happen while i am driving. i think it is ridiculous that gm is aware of the problem and will not recall that affected models. i also find it very disheartening that gm does not honor their customers like they are always advertising they do. *tr

Tl*the contact owns a 2011 chevrolet cruze. the contact stated the vehicle would intermittently hesitate before jerking into gear when accelerating from a stop light. the vehicle was taken to an authorized dealer who was unable to diagnose the failure. the vehicle was not repaired. the failure mileage was 3,000 and the current mileage was 6,000.

Tl*the contact owns a 2011 chevrolet cruze. the contact stated the transmission was reprogrammed, but the failure was not corrected when the vehicle lost power while accelerating at any speed. the brake pedal extended to the floor when the brakes were applied. the vehicle moved backwards while the brake was depressed causing the contact to crash into a vehicle. the vehicle was taken back to the dealer who did not replace any parts and advised the contact how the vehicle was designed. the failure mileage was 150,000 and the current mileage was 752,000.

I have a 2011 chevy cruze. i just purchased in nov 2010. one month after i had the car i had to take it into the dealer due to steering noise when wheel was turned left/right. they had to lubricate some parts by the wheels. starting in feb 2011 i notice the car started to lurch forward when you took you foot of the brake. it bogs when you take off, you will go then the car bogs and then it goes again. when its going into gears (i have an automatic 6 speed) its rough and the car jerks whenever you accelerate or when your slowing down. when you try to pass anyone the car bogs and then goes(not good at all). you can apply more pressure on the petal to reach your needed speed the car will bog then go. it has been in the shop twice this march. the first time they said they reprogrammed the tcm but i still had the same problem. the second time they kept it for two days and the service manager drove it then he drove another cruze on the lot and i was told this is the way the car drives and i will get used to it. this is a very dangerous thing to get used too. it is an unsafe car and im stuck with it for 5 more yrs. totally uncalled for. i have read other customer complaints about this on the consumer guide automotive and it states that gm is aware of this problem but they only state to reprogram the tcm which does nothing! the service mechanics cant do anything because they state there's nothing to do. these cruzes are an accident waiting to happen and the problem needs to be fixed. i am terrified of driving this new car due to these problems. but im told there's nothing they can do because there is no problem that's how it drives. gm needs to correct this problem before someone gets hurt or killed in this car. i do alot of city driving and this is not good for this to happen. it should be smooth take off and stopping and it isn't. i have never had a car that drives like this. i cant take it back in because im told there's nothing that can be done .. please look into..... *tr

Bought brand new and has always had jerking and hesitation when hitting accelerator. also jerking when shifting and over revving due to not shifting properly. took to dealership, they couldn't replicate issue. at 36,000 miles had to have ecm replaced due to car stalling out at stops, running very rough then stalling at stops. seemed to help somewhat but did not alleviate the running rough intermittently still at stops which is scary as don't know when it might stall out and not go as my job requires traveling through the week. at 50,000 miles had to have ecm program "updated" and spark plugs replaced...dealership said plugs should be on a recall but they did replace no charge i paid for labor charges of course. car is still running rough intermittently at stops, almost stalls out but hasn't yet...i would never buy another chevy product and am very sad to say that as had my 1998 malibu for 12 years without major issues. thank you. *tr

The car's transmission stalls and hesitates since the 1st day i got the car. i found out today that my car has four recalls! and i have not been notified in any way by chevy of them one of which is the streeing wheel can come off while driving. while driving today 09/28/2011 the car came to a random and complete stop in the middle of the road and would not move forward at all. *tt

Severe drive train decoupling, and hook up delay, when attempting to accelerate into traffic and subsequent attempts to change lanes in traffic. close calls numerous!!!! accidents and deaths inevitable!!!!!!! further assessment has shown the only way to resolve the issue is to shift transmission to manual mode and keeping engine speed above 2500rpm. thereby reducing turbo lag and disabling major computer control over transmission shift function. this type of engineering is unacceptable in any modern production automobile and should be immediately addressed by the manufacturer. or class action lawsuits should be brought forth by the owners of these vehicles. is this the real reason this vehicle boasts so many airbags??? *tr

6 to 8 recalls...and the transmission jerks when you take off from a stop since day one. keep taking to dealer and they claim to not find anything. (1/17/2011-now) the brake peddle switch had to be replaced. (1/2014) the spark plugs and coil pack had to be replaced due to the spark plug being tightened to tight from the factory! engine light came on indicated the service traction control system. (3/12/2014) was driving home from work as always and the engine light came on and indicated that the ac cut off due to engine over heating. (3/21/2014) this car has been a lemon from day one. it stays in the dealer service more that we drive it... *tr

I have a chevrolet cruze, i bought it in october of 2010; after a few months i discovered that my car was shifting roughly. i also noticed that my car would not gain speed at a normal rate. i have fought for 2 years to have my car inspected and repairs to be done; nothing has come of it yet. i notified gm with the issue and was told that they would put in a new transmission. i was also notified that the issue would persist, it is the way my model transmission works. i know this is a safety concern, my car has already left me stranded once. i believe that gm is going under the radar and just trying to appease me with a new transmission. i also believe that more can be done for the problems that persist in my car and gm is refusing for it to be done. my car is a safety hazard from the numerous recalls to the transmission and computer defects. gm is trying to push me into accepting an amount that is less then half of what i have paid into the car or take the transmission. i have no other options from them. i would very much appreciate some guidance in this matter. thank you *tr

My 2011 chevy cruze has an acceleration hesitation. starting about 2 months after i bought the car in 2010 the issue began. when i need to accelerate in certain situations such as pulling out on a road, passing another vehicle, accelerating after reducing speed, etc. etc. the car loses power when i step on the gas for three-five seconds before slowly responding and accelerating to where i need it to be. it's as if the car dies for a few seconds. those few seconds are always in situations when i need to be moving. i brought the car in to the dealership and was told that it was normal.the issue is getting worse so i brought the car in to dealership again and was told there was nothing wrong.my car was in for other recalls and they gave me a loaner 2013 cruze to drive. the newer cruze did not have the hesitation problem at all, it drove beautifully. there are thousands of people with the same year, make and model that have this same issue. it is dangerous!! just because no one that we know of hasn't died yet that doesn't mean that there isn't an issue. the 2011 cruze is unsafe and someone needs to do something about it. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that while driving at various speeds, she would notice that the vehicle would hesitate or jerk forward. the vehicle was inspected by a dealer and they advised her that the tcm needed to be replaced. the vehicle was reprogrammed for the tcm yet the failure persisted and the vehicle became hesitant to acceleration attempts within moments of leaving the dealer. the vehicle was then taken back to dealer and they advised her that all of her particular year, make and model vehicle operated in that manner. the failure mileage was approximately 24. updated 07/21/11 *bf updated 3/20/12 *cn

Engine seems to momentarily cutoff when accelerating after moving about 15 feet or less with accelerator in steady position from a stop after idling in gear. dealer description hesitation, sometimes it does hesitate when pressing the accelerator but mostly seems to lose all power momentarily. issue is repeatable and has been noted on at least two vehicles by this owner. this issue is a safety concern, no accident yet but could happen unexpectedly to a driver if not yet aware of the problem. owner was told by service center gm is aware of problem and a possible software update may be available, unknown date of release as of december 2011. this owner believes all 2011 cruze's have this issue, just have to be in the right circumstance and know how to reproduce it. if you have been told it is turbo lag do not fall for it, if this was the case it would happen all the time. *tr

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