Problems with 2011 Chevrolet Cruze POWER TRAIN

Vehicle failed to accelerate off of the on ramp onto the highway. the engine could be heard revving up, but did not increase in speed. when exiting the highway, i pull off to the side of the road, shifted the vehicle into park, then back into drive and the vehicle would not go forward. even in manual mode the car would not shift into a forward moving driver. *tr

6/22/2013 i noticed transmission leaking oil. before that transmission started to slip on highway and in traffic. i told dealer before that i think the transmission is bad. did not change gears properly. dealer updated computer but transmission still had a hard shift. car will be taken to dealer to have checked. right now it looks like transmission has to be replaced. gm should recalled and replaced transmissions. transmissions can slip on highway or in traffic and could cause an crash or brake down. also i here that other people are having problems with their cruze. *tr

The fly wheel became loose causing friction and heat. heat from the friction of the fly wheel caused the clutch to melt. *tr

When my car is in park, and i take it out of park to accelerate, the engine revs up and it "jumps" out of gear. if i am sitting idly at a stop light, it does the same thing. i have taken it to the dealership and they told me; after performing all the required test, nothing was wrong with it. if i am turning and once i accelerate after the turn, it looses power.

On april 2, 2013 my car did not change gears properly and it had a loud noise. i could not make it to the robbins chevrolet dealership, so i pulled over at the nearest gas station and called robbins chevrolet and explain this problem of the transmission issue. they stated to call their wrecker service and bring the car into the dealership. i called the wrecker and my wait time was 30 minutes and i was taken to the car dealership service area and arrived around 10:45am. i explained how the car was straining to pull gears and it was unsafe to continue to drive it in that condition. i was given a loaner car and the advisor, alex called me around 4pm and stated my car had a mechanical issue with the transmission and the powertrain coverage warranty covered the expenses and it would be available for pick up on 4/26/2013. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that the vehicle hesitated while engaging from first to second gear. the contact stated that when the air conditioning was running, the hesitation became worse. the vehicle was taken to the dealer and although the dealer was able to duplicate the failure, the contact was advised that there was not a remedy for the failure. the failure mileage was 10,000 and the current mileage was 13,000. *tr

Engine has stalled acceleration also known as throttle lag it is dangerous because you don't know when its going to do it and could cause an accident when pulling out into traffic . also transmission has a delayed engaging intraffic when you are stopped. *tr

When accelerating transmission will not respond for a couple of seconds then when it does respond the whole car jerks when it goes into gear. i have taken it to the dealership and was told that they could not duplicate the problem. i now have 40000 plus miles and still having the same problem. *tr

On february 17th, 2012 i purchased a 2011 chevrolet cruze from a local dealership. unbeknownst to me by july of 2014 my car would be in two different dealerships on five separate occasions for transmission problems. march 7th, 2013 (32,512 miles); repair: checked for codes, no transmission code; vehicle re-programmed with updated software. september 30th, 2013 (36,623 miles); repair: transmission removed, found metal contaminating pistons, tcm failure, transmission reassembled. october 17th, 2013 (36,967 miles); repair: technician test drove with customer, verified concern. hesitation, hard downshift experienced shudder from stop. compared to a stock vehicle; same hesitation and hard downshift however does not exhibit acceleration bump from stop. vehicle repair (completed 7 days later on october 24th, 2013): failed tcm and valve body, verified on test drive. replaced tcm and valve body. january 23rd, 2014 (mileage unknown, was not provided with work order for this visit); dealership would not confirm problem after driving vehicle for only 15 miles. they were informed that the issue is random and not constant. no repairs performed on this visit. since being turned away by the original dealership on january 23rd, 2014 i recorded approximately 19 instances of my vehicle either hesitating, chugging when accelerating, banging itself into gear, almost stalling, and the vehicle actually jumping forward while my foot was on the break at stop lights. it was when i almost stalled within a 6 way intersection that i contacted another chevrolet dealership (july 10th, 2014) for a second opinion. within two days of leaving my vehicle at the dealership (july 24th, 2014) it was confirmed by the service manager that in fact the car was not driving properly. the vehicle is still at the dealership as of today (july 30th, 2014). this is not a vehicle i feel is safe or reliable.

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that upon initial start up, he noticed an abnormal notice in the rear of the vehicle when shifting into gear. the vehicle was taken to the dealer five different times. the technician was unable to diagnose the failure and stated that the vehicle was working as designed. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 22,000.

I have a 2011 chevy cruze ltz and i was just wondering if it was normal in the cold weather that the rpm gauge goes all the way up to 3500 rpms before shifting into the next gear? *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that the transmission failed. the vehicle was towed to a dealer for inspection where they stated that the transmission needed to be replaced. the vehicle was repaired at no cost to the contact. the manufacturer was not notified. the failure mileage was 22,001.

I bought this vehicle as a present for my father. after getting it home, (driving it home was all highway), he drove it around the block and noticed it had a lag in the vehicle speed. it almost felt as though it was a manual transmission. i drove it home that night and noticed the same feeling. it's almost as though it takes a lot of effort out ofthe car to keep driving. it downshifts before its supposed to when driving and as a results isn't getting the gas mileage its supposed too. driving city, it was only getting 18-19mpg for me. it does much better on the highway, over 55mph, then with city driving. took it back to the dealer, who took it to a bigger chevy dealer and they stated nothing was wrong. got it back and its the same way. we love the car but will not drive it because we are afraid of not knowing what's wrong with it and possibly having something serious happen to it. we have 2 little ones that we need to worry about who ride in the car as well. seems pretty unsafe to have a car downshift and lag with speed aspect when its not supposed too. wish a recall would come out. *tr

tl* the contact owns a 2011 chevrolet cruze. the contact stated that she exited the vehicle with the gear shifted in park and the engine in operation. the contact was standing on the passenger's side of the vehicle and within several moments, the vehicle rolled away in reverse. the contact attempted to re-enter the vehicle on the driver's side and the vehicle began to drag her up against a concrete pole. the contact landed on the ground where the front driver's side tire was and the vehicle then drove over her left foot. the contact's left arm sustained a severe fracture to the radius and humerus. the contact also sustained nerve damage to the left foot. the vehicle was towed to a collision center where the exterior body damages were repaired. some time later, the vehicle was repaired under nhtsa campaign id number 11v273000 (power train: automatic transmission: gear position indication-prndl). the manufacturer was notified of the defect. the failure mileage and the vin was unavailable.

2011 chevy cruze. consumer states vehicle slows down by itself *tgw the consumer stated the vehicle would slow down as if it were in first gear, instead of high gear.

I purchased my first new car in 2011 and the first year went great then everything changed after that. the car would idle a lot higher then it started jerking when i decelerated and accelerated like it had a hard time shifting into gears. took it to the dealer in kalamazoo and they ran a diagnostic and came back with nothing. they even kept it for 3 weeks and weren't able to recreate it then as soon as i got it acted up. then shortly after that the car wouldn't shift gears until it reached about 3000 to 3500 rpms along with lag in acceleration when stepped on the gas pedal. this only happens periodically. this has been soo frustrating and i'm disappoint in chevy at the moment and i question on buying a new one in the future. *tr

I have returned my 2011 cruze for electric windows automatically going down and not going back up....3 times replaced...the dealer told me after the third repair it was because of my dog drool...i then duck taped the window buttons on each door in the back where our dog sits and the same thing keeps happening...only this time it begins from the main mechanism on the drivers door which means it is not from our dog....i need help having this fixed.... we also had ignition problems for the same car 2011 cruze...having to have it towed to the dealer and it cost nearly 500.00 to fix...i am hoping to be eligible to get a refund. we to were driving ...when we started the car i could feel the ignition lock and were unable to get the key out...the key actually broke in the ignition...the 2011 is not mentioned in the recall list?? this is the first brand new car i have ever owned and i am extrememely saddened by all of the issues occurred in the first 2/12 years...i hope you will help... [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Since i purchased the car last year, it has shifted hard either in auto or manual. mostly auto. however, when it shifts down to first gear in manual, it jerks me forward. this is an ongoing problem and no real date to be associated to. i have had it in the dealership twice but the 'compuater' says there is not a problem. after much frustration and being honked at when i can't accelerate quick enough at a light, i filed a complaint with general motors last week. they responded quickly but today i find out that the dealership will not work with me on getting out of the car. it's basically about paying more to get in another vehicle. the computer said it was fine, so it's fine. if i had a small child, i would not want them in this car! i will not be driving my grandson in this car. this is absolute insanity to completely ignore a common issue. i googled and found hundreds of people complaining about the very thing on the ls model. even a salesperson told me he doesn't not recommend this car to anyone! *tr

Have had the car less than 1 year and had 50 miles on the car when i bought it 8/2011. on 6/19/2012 traveling on the highway at 65 miles an hour my 2011 chevy cruze (14,500 miles) suddenly began slowing and the engine was revving high. i pulled over and a light on the dash appeared indicating "emissions problems" according to the manual. it is an automatic transmission but the car didn't want to shift any higher than 3rd gear and would go no faster than 30-35 miles an hour without revving in the danger zone. car was towed to dealer. the transmission control module failed. $1300 for the part plus labor costs and not covered by warranty. worried it may occur again because i am finding similar stories posted online.

Vehicle was purchased used with 18*** miles on the odometer. vehicle transmission shifts erratically when driving in city conditions. problem may cause stalling of vehicle at lower highway speeds. the transmission appears to slip at slow speeds. before shifting, vehicle regularly hits maximum (red line) rpm. poor downshifting into lower gears causes vehicle to lunge forward at lower speeds. most notably from park to drive. on icy roads, the hard shifting may cause the vehicle to loose traction, resulting in a crash, causing fatalities or injuries to the occupants. vehicle was taken to dealership, technicians were unable to reproduce customer complaint. manufacturer was not contacted. current mileage 28***. *tr

The car has problems with acceleration. it poses a safety concern especially when crossing traffic and or passing another car. you can be driving the car and it will literally lose power- and then you have to press the pedal to the floor- and hope it goes. sometimes the car will sound as if it is in idle mode when in driving the car. when you start the car and begin driving it jerks and it lunges- it feels like you are bouncing around. the car still has its manufactures warranty and i have had it at the dealer's auto shop on several occasions- one guy there believes something is wrong with the car but is not able to find what it is. unfortunately, i am told there is nothing wrong with the car and that is the "characteristics" of that car due to the turbo. i disagreed. i believe it poses a safety issue- i have never told my mother before the following about a car. "if i die in this car she better start looking at general motors." i have never felt so unsafe in a car- and the main reason i purchased the car was for all its safety features. ironic. i have read the same complaints on the web- unfortunately it will not be addressed until someone is either dead or seriously injured for gm to address these complaints. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that while driving 20 mph, the vehicle could not be shifted into gear, causing the transmission to fail. the contact pulled the vehicle over and the transmission control module light illuminated. the contact stated that the vehicle was towed to a local dealer to be inspected and he was informed that the transmission control module sent an erroneous signal to the instrument panel, causing the vehicle not to shift into the next gear. the dealer repaired the vehicle but the failure recurred. the manufacturer was not notified. the failure mileage was 33,000.

My 2011 chevy cruze has an erratic shifting transmission. at times it is confused and hunts for gears. at other times, it has banged into gear. most of my driving is in stop and go traffic and not highway driving. the scariest part is the lack of acceleration at times when stepping on the gas. several months ago, while exiting a shopping center, i almost got hit by a bus i was a little into the road and had time to go before the bus got to me, but when i stepped on the gas, nothing happened! luckily, the bus had room to go around me! i have complained to the dealer many times about this situation, but am told there is no new update or transmission reflash from gm. so, i thought it was time to step things up because i did a lot of research on the internet concerning this very transmission issue and lack of acceleration for the 2011 cruze and it seems to be a common complaint of most 2011 cruze owners unless they have had something called a trifecta tune done to their cars, at their own expense. they claim this procedure "cures" the shifting problem. first off, my car is a lease, so i cannot modify my car in any way. secondly, why should i pay hundreds to fix something that is gm's problem. about six months ago, i contacted gm customer service. from about july, 2012 to nov. i have been hooked up with three different people who were with the early response team in the business resource center. there were a ton of phone calls from them, but it was all talk and no action except for a new tcm that was installed in aug. at 10,196 miles. that did nothing to improve the transmission shifting. i then contacted gm corporate on nov. 7th to explain my problem. from then until today, jan.21, 2013 i dealt with a gentlemen. finally, on jan. 15, an engineer was sent to my dealer. conclusion- like everyone else with this problem- "operating as designed"! i feel this is a safety issue

I purchased my new car in may of 2011, my first year i had no problems. my second year i have lost brakes took it to dealer and they replaced my brake switch. and now it is having shifting issues. it revs high when removed from park to drive when you left off the break it jerks hard throwing you back into the seat. it also loses power. if im stopped and try to pull out it does not want to go. it hesitates then it will take off quickly. the hesitation is very un safe. i have been almost hit by an on coming car due to it. luckily it took off so no accident that time. i do not trust it. i recently lost power going up hill around a turn i was accelerating but losing speed. i completely left off the accelerator and reapplied it was a slow response but finally took off and drove. it is not shifting properly. i have an automatic. it just seems hard shifting and jerky when it does shift. this is a major issue. someone is going to get killed from the sluggish delay these vehicles are having then gm will be sued. mine seems to be getting worse yesterday 20 may 2013 was the first for lose of power up hill. i have not yet had my back to dealer over this issue but since it is getting worse and acting up more often i will taking it in and see what they say about it. *tr

I have been having transmission problems with his vehicle since its purchase in july 2011. first incident was the day after i accepted delivery of the vehicle. dealer stated there was nothing wrong after driving with me and no record of the service was created. after changing dealers, i was told there was nothing wrong with the transmission and they could not duplicate the problem. on future visits, the transmission software was updated which helped some, but did not alleviate the problem completely. yesterday, the following warnings were displayed: service stabilitrack system service traction control system i have opened another complaint with chevy stating the transmission has ongoing problems and i want my money refunded. this is the second complaint i have opened with them. the first complaint was "resolved" by offering full coverage maintenance for 9000 miles at this point in time, i am reluctant to drive the vehicle anywhere because i am afraid it will fail. if you need any additional information, please let me know. thank you. *tr

I purchased my vehicle new and i am the only owner/ driver. the transmission has always been jerky and lagging. it has been to the dealer multiple time for service. when you press the accelerator there is a lag before the vehicle accelerates. it is not a smooth ride. the transmission shifts at very high rpm's. when it does shift it is very rough! *tr

1st the vehicle failed to shift into reverse. the torque converter had disassembled and transmission was replaced. one month later the engine began to smoke, the valve cover had melted and needed to be replaced gm charged me for this under warranty part. then, i was making a left hand turn onto a residential street my vehicle began to smoke inside the vehicle. i shut down the car and looked under the hood oil was in the anti freeze fill tank, i called gm they sent a truck and took it to dealership. the result; gm told dealership to replace engine, called back and said don't replace try to fix it. they replaced the turbo charger, turbo cooler, and oil cooler, only to have me back 5-6 times with cooling problems, the vehicle still has cooling issues, and goes back for service every two weeks or so. the vehicle was brought back to service as there were still shifting problems. they found the torque converter disassembled and transmission had to be replaced again, and then again a few months later. the vehicle has a steering issue that has been brought to the their attention. the steering locks up periodically when traveling over 30mph, and has made me afraid i will be driving and lock up permanently. the brakes are an issue on the vehicle now and prior to recall for brake assist, it is still hard to stop the vehicle. and brakes have to be replaced every 3 months. there is definitely an electrical issue with this vehicle as the emergency flashers worked periodically then completely stopped working, as well as the running lights burning out within a month of replacement on the passenger side of the vehicle. the dealership feels its not a problem. this vehicle may shut off from electrical issues eventually. when using the air conditioner the dashboard fills with over a half inch of condensation and leaks out of the vents profusely. valve cover had to be replaced again. *tr

2-10-12 - 15422 mileage car towed to dealership - would start / shifter would go into gear / car would not drive - check engine, traction control & stabilitrak light were on. - shaft detent lever switch replaced. 3-12-12 - 16471 mileage - brought to dealership car would not engage from the stop position to acceleration & poor gas mileage since 2-10 repair - caused to roll into intersection. - control solenoid valve & transmission control module replaced. could not duplicate gas mileage problem 4-25-12 - brought into dealership for loud popping & jolting into gear from the stop position to acceleration - dealer ship could not duplicate/ no repair 5-5-12 17661 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light appeared. dealer ship could not duplicate/ no repair ( opened case with gm [xxx]) 5-18-12 18165 mileage car towed to dealership - driving on highway 65mph / burning smell coming through a/c vents/ transmission hot (overheat) /traction control & stabilitrak light & transmission light appeared. plus continued poor gas mileage since 2/12 fix. transmission control module replaced (again) 6-6-12 18800 mileage brought to dealership ( currently there) transmission light appeared upon starting the engine after sitting for 8hrs. - intermittent burning smell from engine noticed after 15-20 mile drives *js parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

After about 10,000 miles the car hesitates when the accelerator is pushed. around 20 to 30 mph when needing to speed up the vehicle the vehicle will stall the transmission will then kick in with noise. very unsafe to drive in moderate to heavy traffic in cities. i have been in traffic with multiple lanes and wanting to pass someone. when pushing the accelerator to pass the car just sits there! then after a hesitation the car will pop then finally move. car has been in the shop for this problem at the dealership where they state nothing is wrong with the car. i even had one of the mechanics tell me that for these types of transmissions it is normal! how can this be safe! if i wasn't aware of my driving and a very good driver i would have had multiple wrecks with this issue. luckily i have been able to over correct when the situation occurs. at one point i had to pull off the interstate due to the fact i was pushing the gas petal all the way to the floor and my car just stalled at 23 mph for over 15 seconds until i pulled over, released the petal and engaged again. *tr

Vehicle hesitates on acceleration and did ever since purchased on 6/22/11. dealer could not find anything wrong according to their diagnosis "customer concern not duplicated". many many other 2011 chevy cruze owners are experiencing the same exact issue after several unsuccessful visits to dealer service. *tr

Car will not accelerate when pulling into traffic. this is a problem that happens intermediately. you let up on the brakes and press the accelerator and the car just creeps forward and does not accelerate. occurs most often when the car is cold or the a/c in on and/or you are making a right or left turn, however, it can occur at anytime. the only solution is to press the accelerator to the floor at which point the car will accelerate too quickly and throws the vehicle into traffic. the dates and mileage given above are estimates on my part. the car has been acting this way since we got it. *tr

Vehicle was in the park position, when the key was turned in the off position the car started to roll backward down a hill dragging my child with it. *tr

I purchased this vehicle new from a chevy dealership in eden prairie, mn. after only 2 mths, it began intermittently hesitating, lurching forward when attempting to accelerate (while sometimes blowing hot air from the ac) & refusing to accelerate. multiple times it has completely stalled out (while driving 30-40 mph on a highway & when accelerating from a stop on a hill resulting in rolling backward). it is currently at the dealership for the 4th time for this specific issue, but does not show any codes (no ses light). they have made many repairs in an attempt to fix this issue (leaking water pump, reprograms, wastegate solenoid replacement, etc), but the problem still persists. i am concerned that my car will stall while on a highway or passing through an intersection, which would pose a huge safety threat. i have seen numerous similar complaints & would like gm to accept responsibility & replace/recall these vehicles. *tr

The vehicle experiences a severe delay in throttle and transmission response, to the point of endangerment. when driving at 60-65mph and commanding passing power, the vehicle normally will bog down as the pedal is depressed, then disengage the gear, wait up to 3 seconds, rev up 500-1,000rpm and then engage the gear and begin moving forward (at which point it is within a few hundred rpm of redline and bounces off of the fuel cutoff.... while in drive, not manual mode). the transmission also shifts harshly up and down randomly. upon a cold start, the vehicle nearly stalls when coming out of a parking garage with an incline, then proceeds to idle at 1,800rpm and push the vehicle forward with nearly enough thrust to cause a collision if the brake pedal is not stood on. the vehicle has almost stalled on me while driving on flat ground, a handful of times (sometimes when i turn on the rear defroster, sometimes just coming to a stop). additionally, there is a pulsating that can be felt throughout the car (most notably through the brake pedal) and a grinding noise coming from the engine bay. the vehicle has been brought in to power chevrolet in mesa, arizona where these concerns were brought up, including the concern for safety, at which point the ecm and tcm were reset to default values (which made the transmission even more horrible, due to deleting the adaptive values). i was spoken to like a child and given a printout explaining how an automatic transmission and auto-stop feature worked and told that the pulsating (which is widely acknowledged as a bad ac compressor part for this vehicle and was mentioned to the dealer when the car was brought in) and other issues were non-existent. i guess that i will have to wait for these parts to fail, hoping and praying that it doesn't kill me or my passengers in the process, in order to get these issues addressed. *tr

The automatic transmission shifts very hard between first and second gear, and second and third gear. this happens when the transmission is shifting up or down. the occupants in the vehicle get a whiplash effect every time the car shifts between these gears. also the transmission takes too long to find a gear resulting in the vehicle not accelerating when the driver commands it. the car has stalled while starting driving away from a red light from a full stop, requiring the driver to restart the vehicle. this should not happen in a car with an automatic transmission. while in motion the car will shift into neutral and will not respond to the drivers push on the gas pedal. it will then slam into gear, causing a more violent whiplash effect than when it is shifting as mentioned earlier in this complaint. i have taken the car to the local dealership multiple times for these issues and they keep telling me that the transmission is operating normally. no transmission should operate this way, and no other vehicle i have ever driven operates as bad as this 2011 chevy cruze. the gm customer service people have opened multiple cases and tried to help me with this but they have not followed through well enough and i am stuck with a defective transmission in this car. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that the shifter was very difficult to maneuver and that the shift cable was faulty. the contact was unable to shift into first or second gear. while downshifting at 25 mph, the shifter would become stuck and cause the vehicle to coast while in traffic. the contact took the vehicle to a dealer but the dealer was unable to locate a failure within the shifter. the contact called the manufacturer regarding the failure and was advised to take the vehicle back to the dealer. the dealer then adjusted the shifter cable, which remedied the failure. the failure mileage was 200.

Tl* the contact owns a 2011 chevrolet cruze. while attempting to accelerate, the contact stated that the vehicle suddenly stalled without warning. she was able to restart the vehicle and continue driving normally. the vehicle was towed to the dealer where it was inspected and diagnosed with a faulty fuel injector. the manufacturer was aware of the failure. no repairs were performed. the current and failure mileages were 12,528. updated 09/21/11 *bf the consumer stated there is a hesitation from the vehicle, when trying to pull out in traffic. the consumer noticed the vehicle would stall when the ac was on high. updated 10/07/11

Tl* the contact owns a 2011 chevrolet cruze. the contact stated she reported problems with the handling of the vehicle within the first three months. problems reported included: shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. she also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. the service stabliizer, serivce power steering, traction control and engine lights illuminated periodically as well as the instrument panel going blank while driving. updated 01/04/12*bf

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that the vehicle hesitated to accelerate while driving at various speeds. the vehicle was taken to an authorized dealer on two occasions, but they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 10,000. the vin was unavailable.

When accelerating from stopped position transmission will not respond for a couple of seconds then when it does respond the whole car jerks when it goes into gear. i have taken it to the dealership two times. 1st time was told that "this was normal operation for this transmission". 2nd time was told that "they could not duplicate the problem". i now have 40000 plus miles and still having the same problem. *tr

I bought my 2011 chevy cruze december 31, 2011 and have had problems with the transmission ever since. i took a trip 06.2011 6 months after i had my car and went to accelerate and had nothing total transmission gone. they had my car for over 30 days and i still have problems. the transmission is choppy and erratic. when i am stopped or nearly stopped and accelerate to go again, the transmission just revs as if it is in neutral. this is not safe - make me a prime candidate for a rear-end collision. when traveling at cruising speed of 50-60mph, it is choppy and shifting when you would not expect it to shift. when coming to a fast stop, it clunks and then lunges - so firm pressure on the brake pedal is necessary not to hit the car in front of me. i have had the car into the chevy dealership 5 times now and am told that since the chevy mechanic cannot duplicate the problems and there are no lights on there is nothing that can be done. and it is currently in the shop right now for the above problems for the 5th time. *tr

I have a 2011 chevy cruze it has a shifting problem. i was driving it home one day and the transmission would not shift and the car basically stopped suddenly. this almost caused an accident because the car behind me almost rear ended me because of the sudden stop. i took the car to the dealer and the replaced the transmission components and it still has the same problem. they are not sure what is causing this problem. the car also would not accelerate when tring to pass someone. these are some serious issues with the car and no one seems to know how to fix them. *tt

My new 2011 chevy cruze has a major hesitation when trying to accelerate the car. this problem occurs consistently all the time from day 1. brought the car in for service for this problem to the chevy dealer where i purchased the car from and they said there is nothing they can do to correct this hesitation problem. they said they have had a lot of complaints about this hesitation problem. this is dangerous when you need the speed to pass on the highway and you don't have it when the accelerator is pushed. i was told at the chevy dealer that this car has six gears with a 4 cylinder engine it needs a 6 cylinder engine to change these six gears properly. why would gm chevrolet design a car like this with this problem??????? *tr

When accelerating from a stopped position the vehicle has a two (2) second delay before it engages the transmission. this is very dangerous issue when entering a busy road from a parking lot or other stopped location. a two second delay can place a driver in a life or death situation. the vehicle was taken to an authorized dealer who was unable to diagnose the problem. they did mention that it could be "turbo lag" since it needs time to build up. they also stated that all software programs were up to date. it is still dangerous turbo lag or not. according to a road test conducted by consumer guide automotive this problem was a issue for them: "several test cars exhibited issues with the automatic transmission, including delayed response and slurred shifts. gm was aware of these problems and issued a fix that involved re-programming the transmission's software." it's obvious that this is not a software fix issue since all programs were updated on the vehicle and the problem still exists.

Since purchasing this vehicle there has always been a hesitation in the acceleration and "engine jerking". i originally reported within the first approx 6 months of owning the vehicle. the service center had their transmission specialist drive the vehicle and i was told "that is just how it drives. i told them on a second time about the ongoing issues and was dismissed. last year i started getting the "service stabilitrak" error and the jerking and lack of acceleration and hesitation has gotten increasingly worse. this is a safety concern as trying to go from a stopped position and going through an intersection it will lag and can cause a delay also driving down the road it will jerk and almost feel like i could lose control of the car. i often also get a smell of the coolant that goes through my car. i have had all recalls in the past taken care of, but the stabilitrak is an ongoing issue that is very concerning for the safety of myself and my daughter as a passenger in the vehicle. it has been an ongoing issue since the purchase of the vehicle 05/2011 only increasing in severity. *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. the vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. the dealer performed a test drive and was able to duplicate the failure but there were no repairs. the failure mileage was 40 and the current mileage was 1,000. updated 11/16/2011 *ln *tr

The six speed automatic transmission bogs down while changing gears. it also shifts very roughly. the gas mileage is well below standard; i believe due to the transmission problems. i have had it to the dealer two times in the first 7000 miles, but they claim there is nothing wrong. help! *tr

Tl* the contact owns a 2011 chevrolet cruze. the contact stated that the vehicle hesitated to accelerate from stops. the contact also stated that there would be a slight delay before the vehicle jerked into gear. the dealer stated the were no gas or oil leaks. the dealer stated that the vehicle needed to be driven more to operate properly. the contact also stated he smelled a burning odor when the vehicle was stopped and shut off. the contact had not seen any smoke, but the smell came from underneath the vehicle. the failure mileage was unknown and the current mileage was 6,000. updated 07/13/12*lj

I am very disappointed with my new 2011 chevy cruze eco (1.4l 6 speed manual transmission) the car looses power especially when try to accelerate up hills, total loss of power and lack of response. this keeps happening out on the freeway. i have my foot pressed all the way down on accelerator, but no response from the car. car has slowed down to 30 mph going up the hills on freeway putting me in an unsafe position. it happens on level services too, try to get the car going when at a stop light is hard too, i give the car gas and get very slow response, when it does respond the car is very jerky going thru the gears, afraid this may cause an accident for failure to move out and with the traffic. it happens with all the gears ! i have problems too with the car over- accelerating going now hills. all the above continue to happen despite following the owners manual for operating the vehicle. i feel strongly that this is a unsafe vehicle. i bought the car with a 4 cyl turbo with hopes i would have a little extra power, i haven't seen it yet. *tr

When at a stop and when i go to take off car rolls backward. this car has a automatic trans, but act like a stick trans, i bought this car new off lot. and first brakes keep locking up like something is in it. but if i roll backward it disengages . i've taken it to the dealer a couple of times due to this issue and they also heard it but never could find anything. i really like this car but it falling apart from day one.. i keep it serviced like i am suppose to.