Keys and Locks
Keys
Warning
Leaving children in a vehicle with a remote key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the remote key in the vehicle, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with a remote key.
The mechanical key that is part of the remote key can be used for all locks.
Remove the key by pressing the button on the side of the remote key near the bottom and pull the key out. Never pull the key out without pressing the button. If it becomes difficult to turn the key, inspect the key blade for debris. Periodically, clean with a brush or a pick. See your dealer if a new remote key is needed. If locked out of the vehicle, see Roadside Assistance Program 0 332.
With an active OnStar or connected service plan, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview 0 340.
Remote Key
See Radio Frequency Statement 0 337. If there is a decrease in the remote key operating range: . Check the distance. The remote key may
be too far from the vehicle. . Check the location. Other vehicles or
objects may be blocking the signal. . Check the remote key's battery. See
“Battery Replacement” later in this section.
. If the remote key is still not working correctly, see your dealer or a qualified technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle entry when the remote key is within 1 m (3 ft). See “Keyless Access Operation” later in this section. The remote key may work up to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance of the remote key. See Remote Key 0 7.
With Remote Start and Power Liftgate
Q
: Press to lock all doors. The turn signal indicators may flash and/or the horn may sound on the second press to indicate locking. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. If the driver door is open when Q is pressed, and Open Door Anti-Lockout is enabled, all doors will lock and then the driver door will immediately unlock. To view available settings for this feature, touch the Settings
icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”. If a passenger door is open when Q is pressed, all doors lock. Pressing Q may also arm the theft-deterrent system. See Vehicle Alarm System 0 24. K
: Press to unlock the driver door. Press unlock again within five seconds to unlock all doors. The remote key can be programmed to unlock all doors on the first button press. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. The turn signal indicators may flash to indicate unlocking has occurred. Pressing K may also disarm the theft-deterrent system. See Vehicle Alarm System 0 24. If equipped with remote windows, press and hold K to remotely open the windows, if enabled. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
b
: If equipped, press twice quickly to open or close the liftgate. Press again to stop the power liftgate. 7
: Press and release one time to initiate vehicle locator. The exterior lamps flash and the horn chirps three times. Press and hold 7 for at least three seconds to sound the panic alarm. The horn sounds and the turn signals flash for 30 seconds, or until 7 is pressed again or the vehicle is started. /
: If equipped, first press and release Q then immediately press and hold / for at least four seconds to start the engine from outside the vehicle using the remote key. See Remote Vehicle Start 0 14.
Keyless Access Operation
The Keyless Access system allows the doors to be locked and unlocked and the liftgate to be accessed without removing the remote key from a pocket, purse, briefcase, etc. The remote key should be within 1 m (3 ft) of the liftgate or door being opened. There will be buttons on the outside door handles.
Keyless Access can be programmed to unlock all doors on the first lock/unlock press from the driver door. Keyless Access can also be turned off. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”. If equipped with memory seats, remote keys 1 and 2 are linked to seating positions of memory 1 or 2. See Memory Seats 0 39.
Keyless Unlocking/Locking from the Driver Door
When the doors are locked and the remote key is within 1 m (3 ft) of the driver door handle, pressing the lock/unlock button on the driver door handle will unlock the driver door. If the lock/unlock button is pressed again within five seconds, all passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause all doors to lock if any of the following occur: . It has been no more than five seconds since the first lock/unlock button press. . Two lock/unlock button presses were used to unlock all doors. . Any vehicle door has opened and all doors are now closed.
Keyless Unlocking/Locking from Passenger Doors
When the doors are locked and the remote key is within 1 m (3 ft) of the door handle, pressing the lock/unlock button on that door handle will unlock all doors. Pressing the lock/unlock button will cause all doors to lock if any of the following occur: . The lock/unlock button was used to unlock all doors. . Any vehicle door has opened and all doors are now closed.
Disable/Enable Keyless Unlocking of Exterior Door Handles and Liftgate
If equipped, keyless unlocking of the exterior door handles and liftgate can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold Q and K on the remote key at the same time for approximately three seconds. The turn signal lamps will flash four times quickly to indicate access is disabled. Using any exterior handle to unlock the doors or open the liftgate will cause the turn signal lamps to flash four times quickly, indicating access is disabled. If disabled, disarm the alarm system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold Q and K on the remote key at the same time for approximately three seconds. The turn signal lamps will flash twice quickly to indicate access is enabled. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Passive Locking
This vehicle will lock several seconds after all doors are closed if the vehicle is off and at least one remote key has been removed or none remain in the interior. If other electronic devices interfere with the remote key signal, the vehicle may not detect the remote key inside the vehicle. If passive locking is enabled, the doors may lock with the remote key inside the vehicle. Do not leave the remote key in an unattended vehicle.
To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Temporary Disable of Passive Locking
Temporarily disable passive locking by pressing and holding K on the interior door switch with a door open for at least four seconds, or until three chimes are heard. Passive locking will then remain disabled until Q on the interior door is pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an remote key is left in the vehicle, the horn will chirp three times after all doors are closed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and then all doors are closed, the vehicle will check for remote keys inside. If an remote key is not detected, the Driver Information
Center (DIC) will display NO REMOTE DETECTED and the horn will chirp three times. This occurs only once each time the vehicle is driven. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Remote Lock, Unlock, Start”.
Keyless Liftgate Opening
Press the touch pad in the liftgate handle to open the liftgate if the remote key is within 1 m (3 ft).
Key Access
To access a vehicle with a weak remote key battery, see Door Locks 0 15.
Programming Remote Keys to the Vehicle
Only remote keys programmed to the vehicle will work. If a remote key is lost or stolen, a replacement can be purchased and programmed through your dealer. The vehicle can be reprogrammed so that lost or stolen remote keys no longer work. Each vehicle can have up to eight remote keys matched to it.
Programming with Recognized Remote Keys
A new remote key can be programmed to the vehicle when there are two recognized remote keys. To program, the vehicle must be off and all of the remote keys, both currently recognized and new, must be with you. 1. Remove the key lock cylinder cap on the
driver door handle. See Door Locks 0 15. Place the two recognized remote keys in the cupholder.
2. Insert the vehicle key of the remote key into the key lock cylinder on the driver door handle and turn the key, counterclockwise, to the unlock position five times within 10 seconds. The DIC displays READY FOR REMOTE #3, 4, 5, ETC.
3. Place the new remote key into the front cupholder.
4. Press ENGINE START/STOP. When the remote key is learned, the DIC display will show that it is ready to program the next remote key.
5. Remove the remote key from the front cupholder and press the remote key K or Q button. To program additional remote keys, repeat Steps 3–5. When all additional remote keys are programmed, press and hold ENGINE START/STOP for 12 seconds to exit programming mode.
6. Put the key back into the remote key.
7. Replace the key lock cylinder cap. See Door Locks 0 15.
Programming without Recognized Remote Keys
If two currently recognized remote keys are not available, follow this procedure to program up to eight remote keys. This feature is not available in Canada. This procedure will take approximately 30 minutes to complete. The vehicle must be off and all of the remote keys you wish to program must be with you. 1. Remove the key lock cylinder cap on the
driver door handle. See Door Locks 0 15. Insert the vehicle key of the remote key into the key lock cylinder on the driver door handle and turn the key, counterclockwise, to the unlock position five times within 10 seconds. The DIC displays REMOTE LEARN PENDING, PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO LEARN and then press ENGINE START/STOP. The DIC will again display REMOTE LEARN PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time all previously known remote keys will no longer work with the vehicle. Remaining remote keys can be relearned during the next steps. The DIC should now display READY FOR REMOTE # 1.
4. Place the new remote key into the front cupholder.
5. Press ENGINE START/STOP. When the remote key is learned, the DIC display will show that it is ready to program the next remote key.
6. Remove the remote key from the front
cupholder and press the remote key K or Q button. To program additional remote keys, repeat Steps 4–6. When all additional remote keys are programmed, press and hold ENGINE START/STOP for 12 seconds to exit programming mode.
7. Put the key back into the remote key. 8. Replace the key lock cylinder cap. See
Door Locks 0 15.
Starting the Vehicle with a Low Remote Key Battery
When the vehicle is started, if the transmitter battery is weak, the DIC may display NO REMOTE DETECTED or NO REMOTE KEY WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN START YOUR VEHICLE. The DIC may then display REPLACE BATTERY IN REMOTE KEY.
To start the vehicle:
1. Place the transmitter in the front cupholder.
2. With the vehicle in P (Park) or N (Neutral), press the brake pedal and ENGINE START/STOP. Replace the transmitter battery as soon as possible.
Battery Replacement
Warning
Never allow children to play with the remote key. The remote key contains a small battery, which can be a choking
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Warning (Continued)
hazard. If swallowed, internal burns can occur, resulting in severe injury or death. Seek medical attention immediately if a battery is swallowed.
Warning
To avoid personal injury, do not touch metal surfaces on the remote key when it has been exposed to extreme heat. These surfaces can be hot to the touch at temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch any of the circuitry on the remote key. Static from your body could damage the remote key.
Caution
Always replace the battery with the correct type. Replacing the battery with an incorrect type could potentially create
a risk of battery explosion. Dispose of used batteries according to instructions and local laws. Do not attempt to burn, crush, or cut the used battery, and avoid exposing the battery to environments with extremely low air pressures or high temperatures.
Caution
If the remote key is not reassembled properly, liquids could enter the housing and damage the circuitry, resulting in a remote key malfunction and/or failure. To prevent damage, always follow the steps for remote key reassembly in this manual to ensure the remote key is sealed properly whenever the remote key is opened.
Replace the battery if the DIC displays REPLACE BATTERY IN REMOTE KEY.
The battery is not rechargeable. To replace the battery:
1. Press the button on the side of the remote key and pull the key out. Never pull the key out without pressing the button.
2. Separate the two halves of the remote key using a flat tool inserted into the area near the key slot.
3. Remove the battery by pushing on the battery and sliding it toward the bottom of the remote key. Do not use a metal object.
4. Insert the new battery, positive side facing the back cover. Push the battery down until it is held in place. Replace with a CR2032 or equivalent battery.
5. Ensure that the silicone mat is correctly positioned with no gaps or wrinkles.
6. Set remote key button side down on a hard surface and press the other half straight down to force the halves together.
7. Reinsert the key.
If equipped, this feature allows the engine to be started from outside of the vehicle. /
: This button will be on the remote key if the vehicle has remote start. The climate control system will use the previous settings during a remote start. The rear defog may come on during a remote start based on cold ambient conditions. The rear fog indicator light does not come on during a remote start. If the vehicle has auto heated or ventilated seats, they may come on during a remote start. See Heated and Ventilated Front Seats 0 41. If equipped with a remote start heated steering wheel, it may come on during a remote start when it is cold outside, if enabled. See Heated Steering Wheel 0 85. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Comfort and Convenience”. Laws in some local communities may restrict the use of remote starters. For example, some laws may require a person using
remote start to have the vehicle in view. Check local regulations for any requirements. Do not use the remote start feature if the vehicle is low on fuel. The vehicle could run out of fuel. Other conditions can affect the performance of the remote key. See Remote Key 0 7.
Starting the Engine Using Remote Start
1. Press and release Q on the remote key. 2. Immediately press and hold / for at
least four seconds or until the turn signal lamps flash. The turn signal lamps flashing confirms the request to remote start the vehicle has been received. During the remote start the doors will be locked and the parking lamps will remain on as long as the engine is running. The engine will shut off after 15 minutes unless a time extension is done or the vehicle is started.
3. With the remote key in the vehicle, press the brake pedal and start the vehicle to drive.
Extending Engine Run Time
The engine run time can also be extended by another 15 minutes, if during the first 15 minutes Steps 1 and 2 are repeated while the engine is still running. An extension can be requested 30 seconds after starting. This provides a total of 30 minutes. The remote start can only be extended once. When the remote start is extended, the second 15-minute period is added on to the first 15 minutes for a total of 30 minutes. A maximum of two remote starts, or a remote start with an extension, are allowed between ignition cycles. The vehicle must be started normally before the remote start procedure can be used again.
Canceling a Remote Start
To cancel a remote start, do any of the following: . Press and hold / until the parking lamps
turn off. . Turn on the hazard warning flashers. . Turn the vehicle on and then off.
Keys, Doors, and Windows 15 Conditions in Which Remote Start Will Not Work
The remote start will not operate if any of the following occur: . An remote key is in the vehicle. . The hood is not closed. . The ignition is in any mode other
than off. . The hazard warning flashers are on. . There is an emission control system
malfunction. . The engine coolant temperature is
too high. . The oil pressure is low. . Two remote vehicle starts or a start with
an extension have already been used. . The vehicle is not in P (Park).
Door Locks
Warning
Unlocked doors can be dangerous. . Passengers, especially children, can
easily open the doors and fall out of a moving vehicle. The doors can be unlocked and opened while the vehicle
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Warning (Continued)
is moving. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear seat belts properly and the doors should be locked whenever the vehicle is driven.
. Young children who get into unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
To lock or unlock the doors from the outside: . Press Q or K on the remote key. See
Remote Key Operation 0 7. . In the case of a dead battery, use the key
in the driver door. The key lock cylinder is covered with a cap.
To lock or unlock the doors from the inside: . Press Q or K on the power door lock
switch. . Push down on a door lock knob to lock
a door. . Pull the door handle once to unlock the
door. Pull the handle again to unlatch it.
Keyless Access
The remote key must be within 1 m (3 ft) of the liftgate or door being opened. Press the button on the door handle to unlock. See “Keyless Access Operation” in Remote Key Operation 0 7.
Driver Door Key Lock Cylinder Access (In Case of Dead Battery)
To access the driver door key lock cylinder: 1. Pull the door handle (1) to the open
position and hold it open until cap removal is complete.
2. Insert the key into the slot (3) on the bottom of the cap (2) and lift the key upward.
3. Move the cap (2) rearward and remove. 4. Use the key in the cylinder. To replace the cap: 1. Pull the door handle (1) to the open
position and hold it open until cap installation is complete.
2. Insert the two tabs (6) at the back of the cap between the seal (5) and the metal base (4).
3. Slide the cap forward and press the forward edge to install the cap in place.
4. Release the door handle. 5. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when either the wrong key is used, or the correct key is not fully inserted. The free-turning door lock feature prevents the lock cylinder from being forced open. To reset the lock cylinder, ensure the correct key is fully inserted into the lock cylinder. Rotate the key until you feel the lock cylinder click back into place. Remove the key and reinsert fully, rotate the key to unlock the vehicle.
Power Door Locks
Q
: Press to lock the doors. The indicator light in the switch will illuminate when locked.
K
: Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors until five seconds after all doors are closed. Delayed locking can only be turned on when the Open Door Anti-Lockout feature has been turned off.
When Q is pressed on the power door lock switch while the door is open, a chime will sound three times indicating delayed locking is active. The doors will lock automatically five seconds after all doors are closed. If a door is reopened before that time, the five-second timer will reset when all doors are closed again. Press Q on the door lock switch again or press Q on the RKE transmitter to lock the doors immediately. This feature can also be programmed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”.
Automatic Door Locks
The doors will lock automatically when all doors are closed, the ignition is on, and the vehicle is shifted out of P (Park). If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is removed from the brake or the vehicle speed becomes faster than 13 km/h (8 mph).
To unlock the doors: . Press K on a door. . Shift the transmission into P (Park). Automatic door locking cannot be disabled. Automatic door unlocking can be programmed. To view available settings for this feature, touch the Settings icon on the infotainment home page. Select “Vehicle” to display the list of available options and select “Power Door Locks”.
Lockout Protection
If the ignition is on or in accessory mode and the power door lock switch is pressed with the driver door open, all the doors will lock and only the driver door will unlock. If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check for remote keys inside. If an remote key is detected and the number of remote keys inside has not reduced, the driver door will unlock and the horn will chirp three times. Lockout Protection can be manually overridden by pressing and holding Q on the power door lock switch.
18 Keys, Doors, and Windows Open Door Anti-Lockout
If Open Door Anti-Lockout is turned on and the vehicle is off, the driver door is open, and locking is requested, all the doors will lock and the driver door will unlock. The Open Door Anti-Lockout feature can be turned on or off. To view available settings from the infotainment screen, touch Settings > Vehicle > Power Door Locks > Open Door Anti-Lockout.
Safety Locks
The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the inside edge of the rear doors. To use the safety lock: 1. Move the lever down to the lock
position. 2. Close the door. 3. Do the same for the other rear door. To open a rear door when the safety lock is on: 1. Unlock the door by activating the inside
handle, by pressing the power door lock switch, or by using the Remote Keyless Entry (RKE) transmitter.
2. Open the door from the outside.
When the safety lock is enabled, adults and older children will not be able to open the rear door from the inside. Cancel the safety locks to enable the doors to open from the inside. To cancel the safety lock: 1. Unlock the door and open it from the
outside. 2. Move the lever up to unlock. Do the
same for the other door.
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