Premature tire wear- vehicle came equipped with michelin premier ltx tires & had to be replaced at 24,551 miles due to tread being worn down to 3/32" - 4/32". tires are rated for 60,000 miles according to michelin website. amount of tire wear would suggest either an issue with the tires or not the right tire for the vehicle. internet search would suggest this is not an isolated instance.
Excessive tire wear. starting at 17,500 miles all four tires were worn to 4/32". now at 20,000 miles tires are worn to 3/32 and 4/32. tires are worn evenly and have been rotated at dealer with service records to support. dealer told me that the xt5 tires are only lasting 25,000 miles max. i was the third complaint of the day at 1:00 the last time i spoke to the dealer. tire manufacturer warranties (prorates) the tire for 60k miles but cadillac customer care says tires are normal wear and will not support the issue, even with only 20k miles.. clearly with the number of complaints and evenly worn tires , either there is a tire manufacturer issue or gm engineering specified the wrong tire. a cadillac with 20k miles should not be a candidate for new tires, and gm engineering needs to evaluate the concern and verify with their dealer network, especially in the detroit area. tires worn at 30% of the projected warranty poses a safety issue especially on wet or slippery roads when vehicle handling is compromised. my dealer notes premature wear as a common issue with the cadillac xt5. i have filed a claim with cadillac customer care, however with no investigation they deny this potential safety item as a concern.
Cadillac xt5 2017 luxury fwd model vibrates at all speeds. accelerator and steering wheel vibrates. tires have been balanced and rotated with no improvement to the constant vibration. water sloshes out of bottle in cup holder, jacket falls off clothes hook in backseat, eggs break in egg carton all due to significant and constant vibration at all speeds.
Tl* the contact owns a 2017 cadillac xt5. while driving approximately 20 mph, the driver's seat made a snapping and crackling noise. the vehicle was taken to the dealer where the seat frame was replaced; however the failure recurred. in addition the contact stated that the rear passenger wheel made a knocking noise when the vehicle drove over a bump or making turns. the vehicle was taken to the dealer, but the cause of the failure could not be determined. the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 3,800. updated 02/14/17*lj *cn