Below you may see the EXTERIOR LIGHTING components and the number of complaints they received.
Headlights have faulty seals causing condensation and water to lay inside the headlight causing the headlights to short out without any warning while...
We are having issues with the low beam head lamps. they are not safe!! we have contacted the dealer on several occasions for help, only to get a "it...
Tl* the contact owns a 2011 cadillac srx. the contact stated that the headlights were extremely dim, which made it difficult to see the road while dri...
The low beam headlights on a 2012 cadillac srx 4 that i just purchased are too dim to drive at night. i had to drive with the high beams on which causes a hazard to oncoming traffic, but i literally can not see the road with low beams on which is very likely to cause an accident. i had someone pull right out in front of me, presumably because the lights were too dim for them to see me coming. i had people flashing their lights at me and one person told me at a red light, that my headlights were off. i had to go straight home and haven't driven the car since. it is a state law in nc that headlights need to be on when wipers are being used. if the headlights aren't visible in the dark, they definitely won't be visible in the rain. the headlights on this vehicle are so dim that it appears they aren't on at all even in the dark. after reading all of the reports of this, i can't imagine how this has not become a safety recall?!?! it seems like exactly the type of thing that a manufacturer should have ...
Headlight moisture is causing very poor visibility. in march of 2019, i received a letter stating that my vehicle was part of a class action lawsuit and that if i wanted to have the headlights replaced, i could by paying out of my pocket and then would be reimbursed. the class action lawsuit was for 2011 - 2015 models. my vehicle is 2015. at the time that i received the letter, there was no visible signs of a problem, checked by myself and my husband who is very good with cars. now, less than 1 year later, i can't even tell when my headlights are on. if i am not driving on a road that has street lights, i cannot see. it's a serious safety issue. given that i mainly travel on roads that have street lights, i was unaware of the deteriorated situation until very recently. i contacted cadillac who offered me no solution aside from taking it in to get it diagnosed at a cost to me. then i am supposed to call them back so that they can see what they can do, no promises of any ...
The headlights on my cadillac srx are very dim. it is almost impossible to drive in the dark without using the brights. a class action law suit has been handled in california and florida but nothing done anywhere else. i filed a complaint with cadillac but was told that they are aware of the situation and in the planning process for the remedy. per my research, the headlights are allowing moisture to get inside which is causing damage to the lights and wiring. the lights are not out but just go dim. i asked the dealership and the cadillac customer service representative if replacing the bulb would help and they stated that the entire unit would have to be replaced. at this point, my lights are so dim that it is becoming nearly impossible to drive in the dark in unlit areas. i was hoping that cadillac would show responsibility for this issue but it appears they are waiting on your department to issue a recall. per the dealership, this issue could cost between $1800-$3000 to fix and they are well aware of the problem. ...
The headlights on this car are extremely dim, when driving at night where there are no street lights, it is as if i have no headlights on at all. i drive river road home nightly and i have nearly missed my turn onto the street and into a ditch because it is so dark. i spoke with the service department about this and they acknowledged that there is a problem with these headlights.
Tl* the contact owns a 2015 cadillac srx. the contact stated that the luminescence from the headlamps were inadequate for safe night time driving. the vehicle was taken to cable dahler located at (1151 w. 104th st. kansas city, mo) where the vehicle was diagnosed that the head light assembly was defective and needed to be replaced. the vehicle repaired. the manufacturer was notified of the failure but no assistance was offered. the approximate failure mileage was 53,000.*bf*jb
While i was driving at a speed of 50 mph the reduced engine power signal came on and it started to lose power and powered down to 18mph and would not go any faster causing me to almost get rear ended, i had took in to repair shop right away, they put it on the scanner and told me that i it was a throttle body issue so i got that fixed the next day the check engine light came on again so i took it back and then they said the timing chain needed to be fixed and then they said to look and see if it was a recalled issue because with only 102,000 miles i had researched and i see a lot of complaints about the same issue with my suv and no recalls, the shop said its a big jobs and its going to cost over 3,000 dollars and the car is only worth 4500 at the present time, also my stability control light stays on they i had already got that fixed on and the light went off but now it is back on the shop said it is due to the poor design ...
Headlight on passanger side not working changed bulbs and fuses still the low and highbeams are not working.
I just purchased this car on 1/25/2020. it was daylight when i paid for it and drove it 2 hours to home with low beam lights that made driving very hazardous. i would have returned it if they had still been opened and i hadn't paid cash. please recall this before someone dies on virginia county roads and a wrongful death suite is filed.
We were driving back from dinner it was dark and raining all of a sudden the driver side low beam headlight stopped working i could not see the centerline and almost had a head-on collision then there was a police car in back of me and pulled us over for no headlight saying that he knew off other people with the same happening issued a warring and we proceeded up the roar with caution
When driving at night the lights are so dim i can't see anything and i almost wrecked and hit a curb with my kids in the car and i just recently bought my vehicle on jan 7th 2020 and it's now jan 24 2020