We have classified the 118 complaints from 2015 Cadillac SRX about EXTERIOR LIGHTING into the following categories.
Headlight moisture is causing very poor visibility. in march of 2019, i received a letter stating that my vehicle was part of a class action lawsuit and that if i wanted to have the headlights replaced, i could by paying out of my pocket and then would be reimbursed. the class action lawsuit was for 2011 - 2015 models. my vehicle is 2015. at the time that i received the letter, there was no visible signs of a problem, checked by myself and my husband who is very good with cars. now, less than 1 year later, i can't even tell when my headlights are on. if i am not driving on a road that has street lights, i cannot see. it's a serious safety issue. given that i mainly travel on roads that have street lights, i was unaware of the deteriorated situation until very recently. i contacted cadillac who offered me no solution aside from taking it in to get it diagnosed at a cost to me. then i am supposed to call them back so that they can see what they can do, no promises of any ...
The headlights on my cadillac srx are very dim. it is almost impossible to drive in the dark without using the brights. a class action law suit has been handled in california and florida but nothing done anywhere else. i filed a complaint with cadillac but was told that they are aware of the situation and in the planning process for the remedy. per my research, the headlights are allowing moisture to get inside which is causing damage to the lights and wiring. the lights are not out but just go dim. i asked the dealership and the cadillac customer service representative if replacing the bulb would help and they stated that the entire unit would have to be replaced. at this point, my lights are so dim that it is becoming nearly impossible to drive in the dark in unlit areas. i was hoping that cadillac would show responsibility for this issue but it appears they are waiting on your department to issue a recall. per the dealership, this issue could cost between $1800-$3000 to fix and they are well aware of the problem. ...
The headlights on this car are extremely dim, when driving at night where there are no street lights, it is as if i have no headlights on at all. i drive river road home nightly and i have nearly missed my turn onto the street and into a ditch because it is so dark. i spoke with the service department about this and they acknowledged that there is a problem with these headlights.
Tl* the contact owns a 2015 cadillac srx. the contact stated that the luminescence from the headlamps were inadequate for safe night time driving. the vehicle was taken to cable dahler located at (1151 w. 104th st. kansas city, mo) where the vehicle was diagnosed that the head light assembly was defective and needed to be replaced. the vehicle repaired. the manufacturer was notified of the failure but no assistance was offered. the approximate failure mileage was 53,000.*bf*jb
I just purchased this car on 1/25/2020. it was daylight when i paid for it and drove it 2 hours to home with low beam lights that made driving very hazardous. i would have returned it if they had still been opened and i hadn't paid cash. please recall this before someone dies on virginia county roads and a wrongful death suite is filed.
When driving at night the lights are so dim i can't see anything and i almost wrecked and hit a curb with my kids in the car and i just recently bought my vehicle on jan 7th 2020 and it's now jan 24 2020
While operating the 2015 srx4 last night on an interstate then two lane state road in a light rain, the low beam headlights barely illuminated the roadway. the brights were fine but when meeting oncoming traffic and switching to low beam, it was if the lights were not working at all. there were several times that i could not even see the painted lines on the side of the road. it was extremely dangerous and unsettling. today i find online that there are numerous complaints about the low beams being unacceptable and dangerous. i concur. the poor quality of lighting will end up causing an accident or getting someone killed. this appears to be a known problem to cadillac and gm.
While driving, headlights are so dim at night that it is difficult to see a short distance ahead on city treets or highways. apparently moisture gets into the light fixture. cadillac had a recall for it for 90 days. the problem didn't occur until months after it closed. recall claim 1022551. it should have been a required recall or at least open if the issue occurred.
The headlights on my car are very dim. it is difficult to see anything at night without the brights. the brights do operate normally. i have changed the bulbs to halogen type at my own expense but it did not make a difference. the left light seems dimmer than the right one but both are very dim. this is a terrible safety issue. i have contacted gmc dealer and their only solution is to change the headlight assemblies at great cost over $2000 with the same assemblies that have failed. reading problem descriptions online i find that the light assembly seals are bad and water enters the "sealed" assembly thereby causing condensation that dims the lights.
2015 srx headlight issue in january 2020, we noticed that the low beams on our vehicle no longer cast sufficient light to be able to adequately see the road at night. the beams are so dim there is no discernible difference between the lights being on, or off when on the low beam setting. the high beams appeared to be unaffected. i began researching the issue on line and learned that the 2010 to 2016 srx models all had this design and manufacturing defect. according to multiple reports and explanations, including information derived from class action lawsuits, the headlight assemblies, which are supposed to be sealed, were designed and constructed in a way that allows moisture to accumulate inside the sealed assembly, causing multiple problems that result in low beam failure. it appears that additional class action suits have been filed. i have not found any details on those additional suits. given that this is a known, recurring, serious safety problem with this vehicle, nhtsa should immediately investigate this issue, publish its findings and take whatever action is appropriate to coerce gm to fix the design and manufacturing ...
The headlights on low beam have become so dull to create a safety issue with limited visibility. mechanic claims that the bulbs ar ok and doesn't know why. i have seen many other people having the same complaint and feel that gm should issue a recall to correct.
While driving after dark, headlights were very low brightness. i could barely see the road lines and driving in the rain , i had to use my high beamsto see the highway road markings.
Headlights are almost non existent during night driving, first noticed driving at night on state highway 35 from bay city texas to palacios texas november 13 2019 during intermittent rain showers...had to use brights to get any down road illumination.
Tl* the contact owns a 2015 cadillac srx. while driving various speeds, the headlights were so dim that the contact could not see the road. shaheen cadillac (5901 s pennsylvania ave, lansing, mi 48911, (517) 393-5600) was contacted and stated that the failure was well known and informed the contact to bring the vehicle to the dealer for diagnostic testing. the vehicle was not diagnosed and the failure recurred. the manufacturer was not made aware of the failure. the failure mileage was approximately 50,000.
The low beam headlights are so dim its like you don't have any headlights on at all. the high beams work perfect. its very dangerous to be driving this vehicle at night since the lights don't work properly.