Problems with 2014 Cadillac SRX EXTERIOR LIGHTING

The low beams are so bad you can hardly see! i've almost wrecked several times at night and hit several curbs due to poor lighting! i replaced the current bulbs with led bulbs and it's better than it was but still not very bright! i've seen so many complaints! something needs done before more people have accidents!

The headlights on my 2014 cadillac srx are not adequate to drive safely at night. i am a 32 year old male with good vision and i have an extremely hard time seeing the road at night. after searching for fixes, i found that this is a very common problem with 2010 - 2015 model cadillac srxs.

About 6 months ago, noticed low beam visibility was very low. dealer said "common problem" needed to replace entire lighting unit ($800 each side). now after having time to research, finding it is a common problem with other srx owners. did change bulbs, but that was no help. cadillac needs to step forward and remedy the problem.

Headlights too dim due to moisture getting into headlights

Tl* the contact owns a 2014 cadillac srx. while driving at night, the low beam headlights did not function properly and the illumination was too low without warning. the contact had to activate the high beams in order to see the road. the dealer and manufacturer were not contacted. the vehicle was not repaired. the failure mileage was approximately 59,280. the vin was unknown.

Headlamps have condensation build up and the low beams do not provide enough light to drive. last night i almost had an accident trying to go somewhere and had to take corrective measures to keep from driving into a ditch that i could not see. this is incredibly dangerous and we almost wrecked because the low beams give off almost no light to the roadway.

The headlights while on low beam are not bright enough causing a potential safety issue. the lack of brightness is much more exsagrated when driving in night rain condituons.

Both headlights are very diminishing making it hard to see at night time.

We purchased a 2014 srx used and wish we would have looked at reviews prior to purchase. it is to bad gm knows there is a problem with the low beam headlights and won't recall them. friday night we were turning into a business and could not see the driveway because of the headlights so dim. i am taking it to the dealer on monday because it is extremely dangerous to drive at night.

Unsafe to drive at night - the low beams on this car as so dim that you cannot drive it safely at night. cadillac refuses to accept there is an issue. multiple class action lawsuits have been launched and this same complaint is all over the internet. i can't understand why nhsta hasn't looked into this problem since it presents dangerous situation and affects multiple cadillac models fro 2010 to 2015. problem continues to worsen as the car ages. please look into the obvious safety hazard.

Headlight is holding moisture and clouding up which is causing little to no vision at all at night while driving on the highway headlights on srx's are bad as far as vision goes at night and i see hundreds of complaints from other owners.

Headlights can't see with current headlights and there are 100's of complaints for this. this has been a problem since the day i purchased this srx 2014 cadillac srx and all other srx owners i have spoke to about this feel that gm has released a automobile with know safety problems that these headlights are..

The headlight range on my 2014 srx is so bad that i was hardly able to see the road at night while driving thru the black hills of south dakota on rte 16 this past weekend. the people in the car with me noticed the lack of light range and suggested i look into replacing my headlights. i was white knuckled the entire drive. it's a miracle we are still alive.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam headlights did not work. the contact used the high beams to drive at night. the vehicle was taken to fields cadillac st. augustine (904-823-3000, located at 375 outlet mall blvd, st augustine, fl 32084) where it was diagnosed that the electrical component was faulty and the headlight component needed to be replaced. the technician stated that there was no recall because the vehicle was manufactured in new york. the manufacturer was made aware of the failure and informed the contact to take the vehicle back to the dealer for diagnostic testing. the vehicle was not repaired. the failure mileage was approximately 45,000.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam headlights started to dim approximately two years ago. the failure worsened to the point that the high beam headlights had to be utilized while driving at night. on april 14, 2019, the contact received a letter from the manufacturer stating that if the low beam headlamp system had to be replaced, and the contact would be reimbursed for the repair cost. the vehicle was taken to williamson cadillac (7815 sw 104th st, miami, fl 33156) where it was determined that the low beam headlight system needed to be replaced; however, the program had ended. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 50,900.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam headlights were dim. the vehicle was taken to marthaler of marquette buick gmc cadillac (919 w baraga ave, marquette, mi 49855, (906) 226-3592) where it was diagnosed that the entire headlight assemblies needed to be replaced. the vehicle was not repaired. the vehicle was later taken to dave towell cadillac (111 w market st, akron, oh 44303, (888) 315-0939) where it was diagnosed that new bulbs were needed. the vehicle was not repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 102,000.

Brakes did not slow vehicle down in 25 mile per hour accident, brake work done by dealership 2/2019

Tl* the contact owns a 2014 cadillac srx. the contact stated that the headlights were too dim and created a hazard while driving at night. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 70,000. *bf consumer stated the whole assembly to the headlights were replaced.*jb

Low beam headlights have become so dim, that driving at night has become a dangerous task. headlights are so dim that if feels as if only parking lights are on, causing me to drive with high beams on all the time. headlight lens does not appear to be yellowed.

Headlights dim. cannot see. this has been a problem with other people i spoke with with the same vehicle. cadillac needs to take care of this. 900 dollars to replace

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam headlights were extremely dim. the contact could not see past 40 feet in front of the vehicle while driving. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was 37,121.

Over the past 2 years and 4 months the headlights have become more and more dim. i now have to drive with my high beams on and in the rain it's almost impossible to see. a definite safety issue. cadillac definitely needs to issue a recall and fix this problem!

Front headlights are out. they have always been very dim and have gotten worse with time. gm was sued by several customers and they were supposed to offer free reimbursement for replacing the parts. letters sent only received by few people. gm refuses to take responsibility for the defective vehicles they manufactured from 2010-2015, all having the same issues. vehicle is useless at night. safety hazard. dimmitt cadlllac in clearwater, florida is not taking responsibility either, although they have been aware of the problem for over 2 years. dimmitt failed to inform the clients a 90-day window to repair was offered pursuant to a letter most customers did not receive, even when my vehicle was taken within the window period for oil change. the consensus is that gm manufactured defective seals around the headlights which allow moisture/condensation to get in damaging the lights. vehicle cannot be driven at night as lights are off. this is not a one time event. it's an ongoing situation that gm refuses to correct and/or issue a recall even though all cadillac srx 2010-2015 have the same problem.

Low beam headlights are almost useless. can not see anything . have had them checked out and been told was problem everyone has. factory problem

Head light low beams are dangerously dim. it is very unsafe to drive this car at night. someone is going to get killed or seriously injured with this issue. a recall for this safety issue is immediately needed to save lives. already came close to an accident when a truck pulled out in front of us, while driving home. . he could not see us. please take this seriously and help us.

When driving at night the low beams are very dim. i have to drive with the high beams other wise i cannot see the road. other drivers get upset but i cant use the vehicle at night. lights are on but very dim. i had dealer inspect and he said the focusing lens get destorted and the light doesn't go through. cost wold be over $1800 and not permenantly fix the defective focusing lens.

Cadillac srx low beams lights are extremely dim. provides very little visibility at night. it almost looks like the car is running on day lights only, even though the low beams are on. it is extremely dangerous and needs to be remedied asap. i have had the bulbs tested and the mechanic says they are fine. it is just the way they are placed in the vehicle. i am terrified to drive at night, but this is my only vehicle and i do not have the funds to replace it right now.

After just a few years our 2014 srx had a headlight problem on the driver side it was them and very low and was replaced by the dealer luckily under the warranty. the passenger side was also failing but not as badly so it was not replaced. just a few months after the warranty expired the passenger side also is very dim and the car cannot be driven at night. this is obviously a major problem and gm is not admitting enough to make it a recall. please help

The low beam headlights are so dim i almost got hit by a motorist that did not see me coming down the road.thios has happened multiple times and i cannot see to drive at night with the low beams on. i was stopped by the state police for having my high beams on and told them i could not see with my low beams on. officer looked at the head lights and said that the dealer of cadillac should replace them with new ones at no cost to me.this should have a recall done with new style of headlamp assemblies

The normal headlights at night do not provide any help. was told there is nothing wrong with the lights or the assembly. every bad review says this is a known problem. every safety rating has been lowered due to headlight issue. selling car and not buying any more cadillac's if cadillac isnt going to help repair their known issues with their vehicles. you spend upper 5 figures for a car and get told too bad. poor customer service.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam headlamp seals were damaged and there was moisture in the headlamp assemblies. as a result, the lights failed to produce adequate lighting. there were no warning indicators illuminated. the vehicle was taken to autonation cadillac port richey (9921 us-19, port richey, fl 34668, (727) 364-2818) where it was diagnosed that the headlamp kit needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and provided case number: 9-5541370170. the contact was referred to nhtsa, but no assistance was offered. the contact received a class action lawsuit document regarding claim number: 1053407. the failure mileage was 58,000.

Headlights do not project bright enough for night driving. they come on but do not function well enough without turning on the bright lights.

Moisture gets in lights causing light to not work properly. light dimness causing low visibility and cause me to wreck my car.

I mostly drive my car in the daylight. i had to drive for a test/doctor in houston text from covington, la. my appointments ran late and i had to drive at night for 200 miles. my lights are so low i could not see the lines on the highway. i used my bright lights when possible but this was not practical do to i traffic. i had to really on staying behind 18 wheel trucks to see the road to make it home. i was scared to death. the next night i had my daughter take my car out to see if it was just me but she said see could not see also and was also scared. i now can not drive my car at night.

The low beams on my car are very dim and i cannot see to drive at night. i had the headlights replaced and the covers cleaned thinking that may be an issue. after research, i saw that this was an issue with this model. i took the car to the dealer and they stated it is not covered under warranty inspite of seeing many complaints and a class action law suit against gm.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the driver's side turn signal failed. the vehicle was taken to sunset cadillac of sarasota (2200 bee ridge rd, sarasota, fl 34239, (941) 328-8686). the dealer stated that they would have to remove the entire front bumper to replace the signal light. the repair would cost $334. the manufacturer was not contacted. the failure mileage was 65,000.

The headlights on this 2014 cadillac, with 50,200 miles, are a design and manufacturing flaw. the lights on low beam, at night, are driving hazard as they do not light the road. the high beams are a work around to circumvent the problem but serve only as a temporary fix. on-coming traffic negates its use.

Dim headlights have become so dim that it's unsafe to drive at night unless high beam lights are on. contacted local dealership and was told i could have them replaced at my cost.

Headlights are gone on my 2014 srx! faded out over time.gone! i cannot see anything without the hi-beams on now. only 62k miles. probably started going out way back, i did not realize it was my car, thought it was my own vision which is already poor to begin with. i live in the country so i'm really screwed on these backroads. dealer replaced cue system under warranty approx two years ago or less, now its going out again. mirrors and seat and radio and climate all bleeping out on me. service mgr. brett@ sam taylor cadillac in ft. walton beach fl. says this is very common to have to replace it at least twice. perhaps more? he stated to me that he submitted my issues to gm twice to no avail. now the dealership has been sold and new people won't even return my calls. it's a very long drive for me to go to them and argue this case as we are still dealing with hurricane michael issues here on our toll bridges and highways, waterways etc. traffic problems all over. hardships on folks trying to go to work.re-routings. but i ask you who is the most likely next purchaser of a new cadillac vehicle? me, the person who already owns one.!!! trade in for a newer model? no thanks, think i'll just pass seeming how i'm a nobody. apparently they could care less about their next customer, (gm corp i'm speaking to you). why would you lose buyers over such a bizarre but simple fix? before this i had the tahoe. now maybe nissan or infinity is calling my name. shame.

Just purchase 2014 caddilac srx. while driving at night low beam headlights have indequate illumination and beam pattern. difficult to clearly see any obstructions in the road, people or cars on the shoulder of the road without having to have the bright lights selected. no long term fix identified by cadillac. all they want to do is replace the bulbs with the same ineffective oem. unsafe to drive at night unless one is extremely careful.

Concern: extremely dim headlights on my cadillac srx, so dim and hazardous that i do not drive at night and not in rain. i have since learned of pending lawsuits over the same issue. this is a huge safety issue. this is shameful of cadillac - i have a 4 year old vehicle with 55k miles that i can longer safely drive at night. my high beam headlights still function properly but i cannot drive all the time with my high beams - it would not be safe for oncoming traffic. cadillac is doing nothing to correct this problem. they have offered a costly repair, but i have been cautioned that the repair work will not correct the problem.a true repair is needed and cadillac needs a recall. very dangerous!

Low beam headlights do not project sufficient light to see at night. bulbs replaced, but problem persists. now reading online that many 2011-2015 srx owners are experiencing the same issue causing night visibility issues that are a safety concern.

Unsafe to drive at night - the low beams on this car as so dim that you cannot drive it safely at night. cadillac refuses to accept there is an issue. multiple class action lawsuits have been launched and this same complaint is all over the internet.i can't understand why nhsta hasn't looked into this problem since it presents dangerous situation and affects multiple cadillac models fro 2010 to 2015. please look into the obvious safety hazard.

Concern: extremely dim headlights on our cadillac srx, so dim and hazardous that we choose to not drive at night and never in rain. we have replaced the bulbs with strong new bulbs from sylvania (gold series) however there is no improvement. we have been to cadillac dealership, they want to charge 1,900 dollars to replace both faulty headlight assemblies with the same faulty headlight assembly and charge us for it. keep in mind this is a barely 4 yr old cadillac that you cant even drive at night for fear of safety. my cellphone is brighter that the headlights, we have done the comparison. we have since learned of pending lawsuits over the same issue, accidents, etc,...it is as much of a safety hazard as i can think of. a 4 yr old cadillac that you cant drive at night due to the faulty, well documented design flaws in the light. ridiculous. the srx without question a danger to drive at dusk, dark, or rain.

Headlights are very dim. dealer just replaced headlamp assemblies costing me approximately $1,800. no improvement. the lights are so dim, my teenage daughter cannot drive on remote highways due to the headlights not providing a safe level of illumination. gm needs to fix this problem. it is ubiquitous among srx owners. very unsafe.

Poor, unsafe low beam head lights

Headlights are very dim when on low beam, it is a danger to the driver and other vehicles on the road. due to the lights being so dim you can not see anything while driving at night unless the lights are on high beam which is dangerous for other vehicles on the road. i almost hit a deer due to the lights being dim. it is almost like no lights are on at all.

Headlights on these cars are extremly dim on lowbeam to the point of being dangerous to the driver and other vehicles on the road. this is a known problem with cadillac models 2012 thru 2017. was told by the dealership cadillac knows about it but there is no fix. also a problem with the cue system locking up.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam headlights were not providing adequate illumination. the contact had a personal mechanic clean the headlight connectors, but it did not correct the failure. the vehicle was taken to heritage cadillac (7134 jonesboro road, morrow, ga 30260, 770-872-0025) where it was diagnosed that the headlight assemblies needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 49,000.

I can not drive srx 2014 at night due to the dim headlights. i understand that cadillac is aware that the seals on the headlight are defective but will not do a recall on them. i have filled a case with cadillac and heard back from 1 dealership, steve foley cadillac in northbrook illinois, that they will not do anything about.