My radio is going batting again. it plays but the screen will not work 1/2 the time - i have no control on where to go. when i try to recieve a call from the car it will pick up and disconnect 2 seconds into the call. it will not let me use a aux cord to play music. i have replaced the display on 9/13/16 and i replaced the radio on 4/26/17. this is not acceptable. i had to wait in april for over a month or two b/c this particular radio was on back order due to issues.
Cadillac cue touch screen doesn't work properly - frozen - won't respond to touch. radio randomly starts blasting startling driver. driver unable to adjust heat/cooling so must lean over and put hands on vents to see where (if) heat is being directed, causing driver to swerve into oncoming traffic or off road. unable to use navigation system so driver is unable to focus on the road and must look at cell phone. phone is unable to pair bluetooth phone with system b/c it needs touch screen, so phone must be held in hand or placed between seat belt near driver's ear causing driver distraction/inattention. screen flickers randomly drawing drivers eyes off the road possibly causing an accident. unable to set/reset safety features, warning bells, lockout protections etc. driver has tried to ignore these issues, however, the longer the system is down/malfunctioning, the higher the risk is becoming due to driver distraction.
The power liftgate drops quickly a couple of seconds after reaching the full open position.
Headlights on low beam are unsafe and vehicle can not safely be driven at night. we returned to dealers who replaced bulb after one blew out but new bulb did not help. after researching on internet we have learned this is a common problem with this year make and model and has been reported by many consumers although there has been no effort by manufacturer to correct. very unsafe.
The cadillac cue system is the main touch screen in the vehicle. i just had to have it replaced because there was a dead spot on the screen. i have been notified by my dealership that there is a known issue and they have recommended issuing a recall. i have heard which i have not been able to confirm that cadillac is actually suing the company that produces the cue product. frankel cadillac in cockeysville, maryland has had to replace a couple of these within the past couple of weeks. i also was advised that the replacement has been taking place for quite sometime. i actually had to go on a waiting list for a couple of weeks to even get one since they appeared to be high in demand because of the need for replacement. i have contacted cadillac customer service and their only response was that i should reach out for assistance through your company. i have no issue with paying for wear and tear on a vehicle but to have the main control system go down within 4 years and less than 40k miles on my vehicle. i am not sure that i should be out of pocket $817.00 to repair this.
The cue stop working. this is an issue with this kind of vehicle. all the owners who have the vehicles are having the same issue should be a recall or place another kind of system in the car. if you google this issue it comes up right away. no one has $1200 to keep getting this fixed. my truck is in a/c mode and i cannot change it.
Dash screen sometimes does not work if freezes up and is not useable. i had this replaced two years ago at about 60,000 miles and now it is happening again at 90,000 miles. when this happens the vehicle is in motion on a city street and a highway
My 2014 cadillac cue screen has developed spider web cracks which prevent me from seeing through the screen. this has become a safety issue because i am unable to view the backup cameras. this is a known issue with cadillac with numerous complaints. i have only 35,000 miles on my car. one day after leaving my car outside during a hot day, the cracks appeared. cadillac/gm should be responsible for this defective product.
The low beam headlamps continue to grow dim while driving at night. there is a slight regeneration when vehicle is turned off. restart the vehicle then the headlights appear to continue to dim while driving at night. this is a national safety issue. several lawsuits have been filed in california, florida, illinois.
Dim lights are to dim. cant see with them. cant drive at night because they are to dim.
The problem started a year ago with the lights becoming severely dim and unsafe at night. in the past two months the veu system has taken a mind of its own and usually does not work from the center console. now the car does not work at all. it's like it's shorted out the whole electrical system. worst car ever!!! i will never buy a cadillac ever again.
Shortly arriving being moved to texas by the army, i noticed a hairline crack in the top left corner of my cue navigation system. after a few days the crack spread and began affecting the touch screen. initially a small section at the bottom of the screen stopped responding to touch. thus making it impossible to change radio stations or enter an address into the navigation. approximately a week later the entire cue system stopped working. from what i have seen online, this is a common issue for the cadillac cue system shortly after vehicles reach 50k miles.
The cue system stopped working. this is the touch screen on the dash that controls the heating,air conditioning, radio, navigation and others. called gm asked if they would pay for the replacement and the answer was no. they went on to say they were sorry for the inconvenience just take it to a gm dealer for repairs. cost around 1600.00 dollars. there is no guarantee in one or two years it won't fail again
It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. it only occasionally works but very rarely
Information center cadillac cue does not operate. brought to dealer on 11/17/2016 and was told 30 days to several months on back order. today is 12/16/2016 called dealer no estimated completion time. called cadillac same answer. the cadillac cue controls a/c, heat, radio and all the accessories. does this fall under the lemon law? i have breathing problems and can't safely drive this vehicle. temperatures this weekend will be -12 degrees fahrenheit. please advise what actions i can take to resolve this issue asap.