Problems with 2013 Cadillac SRX EXTERIOR LIGHTING

Cadillac will not stand behind the faulty headlight assembly that has allowed dust into the lens area making it impossible to drive with low beams at night. both headlight assembly need to be replaced if i am ever going to be able to drive at night. quoted a price of over $1,000 for parts and labor. i have already upgraded low beam lights and had lenses professionally polished. a search on google shows many complaints about this problem and even class action lawsuits filed but still no help from cadillac. low beams have been getting progressively worse over time. i can actually see dust/dirt on the inside of the lens but since it is a sealed unit no way to clean it.

I have a problem with the head lights are not bight enough. i can barely see the road. we had it check at the dealership and they said yes the head lights are defective just like the ones on recall but our vin number is not listed. i have spoke to gm but they say i need to go through the dealership but the dealership says they can't do anything. i told the dealership and gm that i can not see well enough at night to be driving. it is not my eyes because my sister who has a 2013 buick enclave drove our car and did not think the head lights were even on. she could not believe it. they want me to pay $1500.00 to get them fixed. i also told them that i was letting my insurance know so if i have an accident, i want them to go after gm and the dealership. this is a very dangerous problem. there are times i have to drive after dark. i have not had an accident yet. i am trying to get something done to the lights so that won't happen. my life and my husband's life is ...

During the holidays i started noticing that my head lights were really dim. they are so dim there's actually no light shining directly on the road in front of the vehicle. most sc roads do not have street lights so i've had to use my bright lights and i actually received a verbal warning from highway patrol for having my brights on. so i took my vehicle to jones chevrolet/cadillac before new years expecting the problem to be a simple bulb change. mr. john jones told me that he's been seeing more and more of the same vehicle/same problem and that it's the entire assembly that needs to be replaced. he said something about a malfunction with the low beam shutters? he was expecting to find it on recall and said that perhaps gm hasn't gotten to my vin yet and to keep checking or that i could pay the $1500 to repair and get reimbursed once it is recalled. i'm hoping this matter will be investigated as it is a safety issue. i can't drive safely at night and it's my only transportation.

Bought a 2013 srx and drove it home at night , could not see on dim lights and used bright lights to get home. called dealer and was told to have it checked out i am having new bulbs put in but after reading this web site i am not thinking they will be any better. these lights are so dangerous and the cars should not be allowed to be resold until fixed. very disappointed in every way, you should do your job and do a recall as gm is not doing theirs.

Low beams are unusable. have been dim since i bought the car used, but especially apparent & dangerous three nights ago coming home late at night, raining, no moon. i could hardly see and had to keep high beams on which got a lot of light flashes from oncoming traffic. had to switch to low beams more than safety warranted. driving was very dangerous and if not for the reflectors in the middle of the highway i would have had to stop driving.

The passenger headlamp in my 2013 cadillac srx is completely out due to condensed moisture build up causing its components to defect. now my car becomes very unsafe to drive at night and according to prior recents complaints and lawsuits, it seems like that's an issue gm is currently aware of but failed to address and it's costing consumers thousands of dollars. i took my car to the mechanic to have the headlight replaced, but was told the issue isn't with the actual bulb but rather its component. he also sent me a link of other alleged owners facing the same issues and still gm is denying the issue. i called up gm and was told they're nothing they could do about it. now i'm stuck with the car and so afraid to drive it at night cause it's very dangerous putting my life and others at risk. please help!!!!!

Headlights continue to get so much condensation that the bulb and the controller malfunction and the lights will not come on until the units dry out either over time or are manually removed to dry out indoors. the dealer states condensation is normal and the lawsuit that offered redress was only for vehicles sold in two states and my state is not included. the fix is to replace with the same defective designed light assembly. the front passenger seatbelt gets stuck and must be unbuckled in order to adjust. currently the drivers seatbelt functions as designed with no issue.

Dim headlights are not bright enough to see the road! must use brights at all time

The headlights on my 2013 cadillac srx are so dim that i cannot drive it at night. this is an inherent defect with this vehicle(2010-15) that most owners are experiencing. apparently the headlight assemblies are defective causing moisture to enter the headlights. repairs are around $2,500 and cadillac refuses to remedy the situation or recall the cars. this is very dangerous. i cannot drive this car at night without using my brights.

Low beam headlights on my 2013 cadillac srx are so dim that the vehicle cannot be operated safely at night. i have been informed that both headlamp assembly's need to be replaced at a cost of 1,250, as they are defective and simply replacing the bulbs will not remedy the low light output. gm is aware of the issue with the defective headlight components and has settled lawsuits in florida and california. this is a safety issue not only in florida and california but in all 50 states that should be remedied with a recall and replacement of defective components where appropriate. failure occurred prior to 70,000 miles.

Tl* the contact owns a 2013 cadillac srx. the contact stated that the headlights were extremely dim and the brightness gradually reduced. the failure made it difficult to drive at night. the contact called ritchey cadillac (located at 932 n nova rd 101, daytona beach, fl 32117, 386-675-1019) and informed them of the failure. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed. the approximate failure mileage was 70,000. *ln *js

Tl* the contact owns a 2013 cadillac srx. while driving various speeds, the headlights were dim and failed to produce adequate lighting. there were no warning indicators illuminated. the vehicle was taken to orr chevrolet of fort smith (6500 autopark dr, fort smith, ar 72903, (479) 310-0948) where it was diagnosed that the headlight assembly needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and provided case number: 9-5389871230. the failure mileage was 85,400.

Since purchasing the car used with 36k miles on it the headlights have become progressively dimmer, to the point where the car is no longer safe to drive at night. upon further research this is a common problem with these cars and is a flaw in the design. cadillac wants 1200 to fix them, and refuses to acknowledge that this is a major safety issue on their vehicles.

We recently purchased this car. we love it, the only problem is the low beam headlamps. we live in a very rural area, so there are no street lights of any kind in our area. the dealership where we purchased the car from were very nice and replaced the bulbs in the car and it did not make one bit of difference. the low beams are so bad that you can not see at night, at all. my husband almost hit a tree the other night because he could not see it. there is already a lawsuit with gm over the headlamp issues in california and florida for the 2011-2015 srx. while gm is concerned with their customers or so they say, they are not offering any assistance with fixing this issue because there is no active recall. to me that says, "we are not going to spend all that money on recalls, we would rather payout on wrongful death suits". which is clear by the class action suit in california and florida. my question is "how many people have to die before a recall is issued over the low beam headlamps"?

2013 cadillac srx headlights are too dim.